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Problem
Cannot connect to the network.
Cannot connect to the network
while my PC is connected to the
network.
The capacity of the SD card
decreased.
MPEG-2 video and audio on the SD
card cannot be played back.
The contents of the card cannot be
read.
Cannot use the BD-Live function or
download of data does not perform
properly.
Cannot play back BD-video(BD-
ROM Profile 2.0).
Cannot use Netflix feature.
Cannot add movies or TV episodes
to the instant Queue.
The picture quality of Netflix
streaming movie is poor.
Even though the speed of the
Internet connection improves
during playback, the picture quality
of Netflix streaming movie does not
improve.
Cannot play back Internet radio.
Cannot play back the Internet radio
station in my favorite list.
The audio of Internet radio station
interrupted.
The quality of the Internet radio
audio is poor or noise occurs during
playback of Internet station.
54
EN
TROUBLESHOOTING
Tip
Check if the LAN cable connection is properly made.
Turn on the modem or broadband router.
Check the network settings.
Check if the broadband router and/or modem is correctly connected.
Check the "BD-Live Setting".
Check the content of your Internet service contract to see if your Internet
Service Provider prevents multiple terminals connecting at the same time.
The data may be written to the SD card when a BD-video that supports the
virtual package is used and an SD card is in the slot.
MPEG-2 is noncompliant on this unit.
The card is not compatible or the contents on the card may be damaged.
Turn off and then turn the unit on again.
Incert an SD card with enough space(1GB or more).
Check if an SD card is correctly inserted.
Insert an SD card(1GB or more) which is formatted on this unit.
Some discs with BD-Live function require memory when playing back the
content.
Do not remove the card during playback.
Netflix is available only in the United States.
Check if the network connection is properly made.
Visit netflix.com/Philips on your PC and become a Netflix member.
Visit netflix.com on your PC.
Adding movies or TV episodes on this unit is not available.
Check the speed of your Internet connection.
The picture quality does not change during playback.
The picture quality differs depending on the speed of Internet connection
at the time of loading.
Check if the network connection is properly made.
Check the firewall setting of the modem or router.
For some stations, playback is not available on this unit.
The station is busy or no longer active.
Try again later.
vTuner server, station or the Internet connection is busy.
The bit rate of the station is high.
The bit rate of the station is low.
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