HP 9000 Administration Manual page 340

Using Abbreviations for Attribute Names and Values
Physical Printer Attribute Values: printer-state and enabled
printer-state enabled
paused true
paused false
idle false
idle true
printing true
13-6 Troubleshooting
Table 13-1.
Your next action to resume and enable the printer:
Use the command to resume the printer.
pdresume
Use the and
pdresume
enable the printer.
Use the command to enable the printer. If the
pdenable
printer cannot register with the queue, either the queue or
its spooler is the source of the problem or there is a DCE
or network problem.
1. Use the command to see if the queue is paused.
pdls
2. Use the
pddisable
command to make the physical printer register with the
queue's spooler.
3. Check to see if the job was at fault by sending a test job
requesting this physical printer.
1. Look at the printer device fed by this physical printer to
see if the device is printing.
2. If the printer device is not printing, it might be
processing large or complex data. Wait to see if it
successfully produces output.
3. If the printer device does not successfully produce
output, clear the printer device if possible, or wait until
it has cleared itself.
Send a test job requesting this physical printer. Use the
physical-printer-requested
physical printer.
If this test job prints successfully, consider that the
unsuccessful job might have requested an incorrect
document format.
4. If the device is not printing, or if the test job is also
unsuccessful, see \Cannot Print to an Enabled Physical
Printer".
5. If you are not having DCE or network problems, call
service for the printer device.
commands to resume and
pdenable
command followed by the
attribute to specify this
pdenable