Troubleshooting Guide; Self-Diagnosis Functions - Panasonic DMP-B500EB Service Manual

Portable blu-ray disc player
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7 Troubleshooting Guide

7.1.

Self-Diagnosis Functions

Self-Diagnosis Function provides information for errors to service personnel by "Self-Diagnosis Display" when any error has
occurred.
U** and F** are stored in memory and held.
You can check latest error code by transmitting [0] [1] of Remote Controller in Service Mode.
In case of clear the self-diagnosis display, remove the battery pack and the AC adaptor from the main unit after the power of the
main unit is turned off.
Error Code
Diagnosis contents
U580
Battery supply current abnormality
U581
Abnormal charge time on battery power The battery pack has been recharging but has failed to
U582
Battery-powered temperature anomaly You are recharging in a location that is too hot or too cold.
U59
Abnormal inner temperature detected
U72
HDMI connection error
(communication error)
U73
HDMI connection error
(authentication error)
U76
Connection error
U77
Illegal disc error
U88
Restoration is operation.
(When the disc is in the disc tray)
F00
No error information
F58
Drive hardware error
F74
HDMI Device Key Communication
error
F75
HDMI Device Key Loading error
Description
A problem has occurred with the battery pack. Consult
your dealer.
recharge for some reason. Recharge again.
Recharge at normal temperature [+5 to +35 °C (+41 to
+95 °F)].
Display appears when drive temperature exceeds 70°C.
The power is turned off forcibly.
For 30 minutes after this, all key entries are disabled.
The event is saved in memory as well.
This error is displayed when there are any communication
problems with the unit and the equipments (TV, amplifier
etc.) connected to the unit by HDMI. (or when there is a
problem with the HDMI cable).
The display disappears only when the connection is
released. Neither the button operation nor the passage of
the fixed time disappear the display.
When authentication error occurs while the equipments
(TV, amplifier etc.) are connected by HDMI. (or when
there is a problem with the HDMI cable).
The display disappears only when the connection is
released. Neither the button operation nor the passage of
the fixed time disappear the display.
This error is displayed when equipment such as TVs or
amplifiers connected to the unit with the HDMI cable do
not correspond to the copyright protection. (The BD/DVD
video where the copyright is protected cannot be played.)
This error is displayed when it becomes impossible to
reproduce because of copyright illegal information.
This error is displayed when there is a disc in the disc tray
or abnormality is confirmed during playback. It is shown
that the restoration to return the main unit operation
normally is operating. It becomes possible to use as soon
as not the breakdown but the U88 display disappears.
Initial setting for error code in memory
(Error code Initialization is possible with error code initial-
ization and main unit initialization.)
When drive unit error is detected, the event is saved in
memory.
This error is displayed when the information error is
occurred at HDMI device key loading.
This error is displayed when the key of loaded is illegal at
HDMI device key loading.
21
LCD Display
"U59" is displayed for 30 minutes.
Display for 30 seconds.
Not automatic display. Press [0][1]
in service mode. (Remote control-
ler key)
Not automatic display. Press [0][1]
in service mode. (Remote control-
ler key)

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