In addition, follow any specific occupational safety and health standards for your workplace or area. This manual is intended solely for the use and information of Astro Machine Corp., its designated agents, customers, and their employees. The information in this guide was obtained from several different sources that are deemed reliable by all industry standards.
TABLE OF CONTENTS Table of Contents Section 1 – Getting Acquainted Operator View Rear View Control Panel Section 2 – Installing the Printer Choosing a Location Connecting the AstroJet 300/500 Connecting the Computer Installing the Inkjet Cartridges Setting up the Feed Installing the Printer Driver Section 3 –...
SECTION 1 GETTING ACQUAINTED Section 1 – Getting Acquainted NOTE: The AstroJet 300 and 500 are similar in operation. The only difference is that the AstroJet 300 has only one print speed regardless of print resolution, while the AstroJet 500 has variable printing speeds based on the print resolution.
SECTION 1 GETTING ACQUAINTED Rear View Separator Locking Knob – Used to lock the Separator in place after it is adjusted. Sheet Separator – Separates each piece of media as it is feed. USB Port – Connects the Printer to your computer using your USB Port. Parallel Port –...
SECTION 1 GETTING ACQUAINTED Control Panel ON LINE key – Indicator lights when data is sent to the AstroJet 300/500 and printing is ready to begin. Also turns the Printer offline to access the Menu Mode. key – In Menu Mode, use this key to scroll to the previous selection. ENTER key –...
SECTION 2 INSTALLING THE PRINTER Section 2 – Installing the Printer Before using the AstroJet 300 or 500 Printer the following must be done: Choose a location for the Printer Plug in the Printer and connect it to the computer ...
SECTION 2 INSTALLING THE PRINTER Install the Inkjet Cartridges The Printer can be configured with 3 Inkjet Cartridges. To install the cartridges: Remove the Inkjet Cartridge from its packaging, taking care not to touch the copper contacts, the metal plate, or the gold printhead.
SECTION 2 INSTALLING THE PRINTER 5. Adjust the Side Guides so that they are about 1/32-inch from the sides of the media. Tighten the locking screws on the Side Guides. 6. Adjust the Rear Guide by loosening the locking screw and place it so that the media is raised approximately 1/2-inch above the Feed Table.
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SECTION 2 INSTALLING THE PRINTER 5. Select Printer Port LPT1. Then click Next>. The “Add Printer Wizard” will appear. Select your printer from the table below, then click Next> Printer Driver AJ 300 P AstroJet 300 AJ 500 P AstroJet 500 6.
SECTION 3 OPERATING THE ASTROJET 300/500 Section 3 – Operating the AstroJet 300/500 Once the Printer Driver is installed on your computer, you are ready to start printing. This section is divided into three parts. The first describes the function of the Printer Control Panel. The second section describes the Driver Properties and the various options available when you run a job.
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SECTION 3 OPERATING THE ASTROJET 300/500 Press Enter to Purge – The purging function is useful for clearing the Printhead Nozzles when the machine has been idle for a time. To activate the Purge, press the ENTER key to feed one piece of media.
SECTION 3 OPERATING THE ASTROJET 300/500 There is a second set of menus available in the Display. To activate them, press and hold the MENU key until the “Setup Menu” appears. You can step through these items with the “+” or “-” key. Total Count –...
SECTION 3 OPERATING THE ASTROJET 300/500 To start printing, click on File, then Print. The Print window will open. If you wish to print the job, click OK. If you wish to use the special features built into the AstroJet Printer Drivers, clicking on the Properties button will open the Properties Window in Windows 98, NT, or ME.
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SECTION 3 OPERATING THE ASTROJET 300/500 AstroJet 300 AstroJet 500 Resolution Speeds available Resolution Speeds available 150 DPI 150 DPI Low, Medium, Medium High, and High 200 DPI 200 DPI Low, Medium, and Medium 300 DPI High 600 DPI 300 DPI Low, and Medium 600 DPI The Feed Delay can be used to put more space between the pieces as they are being printed.
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SECTION 3 OPERATING THE ASTROJET 300/500 Print Heads Tab The purpose of the Print Heads tab is to permit slight (0.001-inch) adjustment to the position of the Printheads to each other. The adjustment is used to precisely align the three Printheads when printing graphics or type that extends beyond the width of one Printhead.
SECTION 3 OPERATING THE ASTROJET 300/500 Printing from Microsoft Word If you are not using a specific program designed for mailing applications it is possible to print your mail pieces using Microsoft Word. This section will cover how to layout a piece and to print from Microsoft Word. To begin, open a new page and turn on the toolbar for Mail Merge.
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SECTION 3 OPERATING THE ASTROJET 300/500 Click on Tools and then Mail Merge. The “Mail Merge Helper” window will open. Click On Create, then Envelopes. The “Microsoft Word” window will open. Click on the Active Window button, then click on the Get Data button. Next, click on Open data source.
SECTION 3 OPERATING THE ASTROJET 300/500 ® Printing from DeskTop Mailer Preparation Install Barcode Font ® In order to be able to print Postal Barcodes on the AstroJet Printers when using DeskTop Mailer , you must first install the BarCode USPS font that is supplied on the driver disk that accompanied the Printer. To install the font: 1.
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SECTION 3 OPERATING THE ASTROJET 300/500 Create Layout Once the Barcode font supplied with the AstroJet Driver Disk is installed on your computer and the form is set up, the layout that you are using in ® DeskTop Mailer must be created. ®...
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SECTION 3 OPERATING THE ASTROJET 300/500 Printing To make the AstroJet Printer the default printer for this application, click on Print, then select Printing Options. When the “Printing Options” window opens, select the Printers tab and highlight “Labels: Non- Presorted Labels” or “Labels: Presorted Labels”, then click on the Change Printer button. Select the AstroJet Printer from your printer menu.
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SECTION 3 OPERATING THE ASTROJET 300/500 Notes...
SECTION 4 MAINTENANCE Section 4 - Maintenance This section covers how to care for the Ink Cartridges, clear paper jams, replace the Sheet Separators, and perform routine maintenance on the Printer. The Inkjet Cartridge The AstroJet 300/500 Inkjet Cartridges must be replaced when out of ink, when print quality is poor, or when purging and cleaning have not helped the image quality.
SECTION 4 MAINTENANCE Storage Short-term Storage (less than 2 days or less than 1 day in a hot and dry environment) Leave the Cartridge in the AstroJet 300/500 for short periods of time, 1 day or less. The next time that the AstroJet 300/500 is used, the Printhead may have to be cleaned and purged. Long-term Storage (more than 2 days or more than 1 day in a hot and dry environment) Keep the Printhead in an area that is relatively free of dust and paper particles that is not too dry.
SECTION 4 MAINTENANCE Purging the Nozzles If the Printhead sits inactive for a period of time, ink may dry in the Nozzles. Printing may not remove these “ink plugs” from the Nozzles. White streaks will then show up in the printed text or graphic. In order to obtain better print quality, these ink plugs need to be forced out or purged.
SECTION 4 MAINTENANCE Cleaning WARNING THE PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED REGULARLY TO INSURE MANY YEARS OF SERVICE. BEFORE PERFORMING ANY MAINTENANCE DISCONNECT THE MACHINE FROM ITS POWER SOURCE! The Printer must be cleaned regularly of accumulated paper dust and ink. Depending on the types of media that are run, paper dust may accumulate within the Printer and on the Transport.
SECTION 5 TROUBLE SHOOTING Section 5 – Troubleshooting Guide The following Troubleshooting Guides are provided to assist you in solving any problems that might occur with the AstroJet 300/500 Printer or its software. We have tried to make them as complete as possible. The best advice we can offer is to make sure that the system is set up properly, plugged in, that it has an adequate supply of ink before attempting to troubleshoot any problem.
SECTION 5 TROUBLE SHOOTING The Printer CONDITION PROBLEM SOLUTION Database problem Check data in database Extra lines; losing data program Wrong Interface settings Check software or database Improper output (address information out of order, mis- Static electricity on PC. feeding, etc.) Close AstroJet Control Panel Dirty Media Sensor software, then turn Printer...
APPENDIX A Appendix A – AstroJet 300/500 Specifications Inkjet, Three HP 45 High Capacity Inkjet Cartridges PRINT TECHNOLOGY AstroJet 300 – Up to 7,200/hr - #10 Envelopes ADDRESS SPEED AstroJet 500 – Up to 22,000/hr - #10 Envelopes High Quality 600 x 600 dpi PRINT QUALITY (Dots Per Inch)
APPENDIX B Appendix B – Supplies and Optional Hardware The following supply items and optional hardware are available from your Astro Machine Distributor: Supplies Red Inkjet Cartridge HPC6168A Green Inkjet Cartridge HPC6169A Blue Inkjet Cartridge HPC6170A Yellow Inkjet Cartridge HPC6173A...
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INDEX Printer Driver 7, 11 Printer LCD Display 1, 3 Windows 2000 Printer, Cleaning Windows 98 Printer, Troubleshooting Windows ME Printhead Adjustment Windows NT Printhead Installation Windows XP Printhead, Cleaning Printhead, Troubleshooting Printing 10, 11, 19, 26 Printing from DeskTop ®...
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