Table of Contents
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Table of Contents
Related Manuals for UPC horizon
Summary of Contents for UPC horizon
- Page 1 Horizon HD Recorder User Manual...
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Page 2: Table Of Contents
CONTENTS THE HORIZON MAIN MENU YOUR HORIZON BOX OVERVIEW HORIZON MAIN MENU HORIZON CONNECTORS MAIN MENU after switching on the Horizon box MAIN MENU after pressing the MENU KEY during video playback or during timeshifted playback INSTALLATION CHANNELS CONNECTING YOUR HORIZON BOX... - Page 3 TABLE OF CONTENTS SUGGESTED MY MUSIC SUGGESTED FOR YOU Supported music formats for “MY MUSIC” FEATURED MY DEVICES SETTINGS Supported video formats for “MY DEVICES” SEARCH APPS Keyword MY PLANNER MY LIBRARY NEW RECORDING MY RECORDINGS “MY DVR PLANNER” action menu ON DEMAND ORDERS ALL VIDEOS...
- Page 4 TABLE OF CONTENTS AUTO-STANDBY MODE TOOLBOX AUTO-STANDBY FROM-TO DIAGNOSTICS AUTO-STANDBY AFTER CUSTOMER CARE TV GUIDE BACKGROUND HORIZON FAQS and ACCOUNT FAQs BUFFER BEFORE PROGRAMME CONNECTION TEST BUFFER AFTER PROGRAMME CONTACT UPC SERIES RECORDING ADVANCED SETTINGS DISK SPACE MANAGEMENT VIDEO SETTINGS...
- Page 5 TABLE OF CONTENTS INTERNET & TELEPHONY Call forwarding OUR TELEPHONE SERVICES Permanent call forwarding to a chosen number Forwarding calls to a chosen number when you are not available Your voicemail box (after 25 seconds) Features of the voicemail box Forwarding calls to a chosen number when your phone line is busy Setting up the voicemail box for the first time Additional functions...
- Page 6 I do not have an HDMI connector on my television; can I still connec t Security the Horizon Box? Can I connect the Horizon Box to the television via both HDMI (for HD) Webmail and SCART (for standard definition) at the same time?
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Page 7: Welcome
Remote control b) Coax cable adaptor (for UPC 2-hole Power cable wall socket) Power pack RJ11 telephone adaptor HDMI cable If any of the items are missing or damaged, contact the UPC customer service on 0800 66 88 66. BACK... -
Page 8: Your Horizon Box
Horizon box is in HIGH power standby mode (see POWER MANAGEMENT SETTINGS). RED POWER LIGHT Horizon box is in MEDIUM or LOW power standby mode. The box reverts to HIGH power standby mode when scheduled activities are required (see POWER MANAGEMENT SETTINGS). -
Page 9: Horizon Connectors
For connection to audio devices with analogue net cable (RJ-45 type). and sound. audio inputs. Main ON/OFF switch For turning the Horizon box ON and OFF. COAX IN Power connector For connection to a For connection to a UPC cable TV wall socket standard electrical outlet via the coax cable. -
Page 10: Installation
CONNECTING YOUR HORIZON BOX Connect your Horizon box to a UPC wall socket. If your UPC wall socket has 3 holes you can connect the coax cable to the smallest hole in the Option 1 ✕... - Page 11 INSTALLATION Plug the power cable into the power pack and connect the other end to a power point. Plug the power pack into the Horizon box. Make sure that the ON/OFF switch is set to ON. Switch on your TV using your TV remote control.
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Page 12: The Horizon Remote Control
HORIZON BOX CONTROL TV on / off BOX on / off CH+ / CH- Switches the television on or off Switches the Horizon box on or off Selects a channel with a higher or (Standby) (Standby) lower number TV Source... -
Page 13: Keyboard (Rear Of Remote Control)
OK key to confirm menu selection can press the lock key to activate all execute the following steps: keyboard keys while they are facing 1 Make sure that your Horizon box is down switched on and that there is a clear Navigation... -
Page 14: Pairing The Horizon Remote Control With Your Tv
INSTALLATION Pairing the Horizon remote control with your TV TV ON/OFF TV Source Pair the Horizon remote control to your television to switch it on or off and to adjust the volume. 1. Look up your TV brand code. Grundig... -
Page 15: Connecting To Audio Devices
Connecting to audio devices SPDIF The Horizon box supports audio output to devices such as a Hi-Fi system or a home cinema system. Depending on the connections available on the audio device, you can use one of the three following audio-only connection options. -
Page 16: Home Network Setup
> SET UP YOUR HOME NETWORK Using Horizon box as a router To use your Horizon box as your router and WLAN access point go to MAIN MENU > TOOLBOX > SETTINGS > HOME NETWORK SETTINGS > Select JOIN NETWORK. The Horizon box SET UP YOUR HOME NETWORK searches the network for the DHCP server to obtain an IP address. -
Page 17: Connecting Via Wlan
INSTALLATION Connecting via WLAN To connect the Horizon box to your existing router via WLAN go to: MAIN MENU > TOOLBOX > SETTINGS > HOME NETWORK SETTINGS > SET UP YOUR HOME NETWORK Select from a list of available WLAN networks Select JOIN NETWORK. -
Page 18: Setting Up Home Media
After setting up the home network you can set up your media catalogue. Select SET UP HOME MEDIA and Once you have successfully connected the Horizon box to your home network, you can set up your media catalogue of music and videos press OK. -
Page 19: Connecting Your Pc & Mac Via Wlan
Connecting your PC & Mac via WLAN Tick the “Connect automatically” box and click on “Connect”. You can connect your PC and Mac to the Horizon box using WLAN. Instructions are provided for the following operating systems: – WINDOWS 8 –... -
Page 20: Windows 7
Horizon box. Select the wireless network con- This key is case-sensitive. nection of your Horizon box (e.g. UPC336980). This is the SSID on the sticker on the underside of the Horizon box. -
Page 21: Windows Vista
Horizon box. Select ‘Wireless networks are available’. This key is case-sensitive. Congratulations. You are now con- nected to the Horizon WLAN network. Select the wireless network con- If you also ordered an Internet nection of your Horizon box (e.g. subscription with your Horizon box, UPC336980). -
Page 22: Windows Xp
Turn AirPort On. Select the wireless network con- Select the wireless network con- nection of your Horizon box (e.g. nection of your Horizon box (e.g. UPC338980). This is the SSID on UPC0041743). This is the SSID on... -
Page 23: The Horizon Main Menu
This chapter explains how to handle the menu structure and how to get the most out of your Horizon media experience. You will find all functions of the Horizon box in the MAIN MENU. There are seven MAIN MENU options in the MAIN MENU. These options are: CHANNELS, TV GUIDE, SUGGESTED, SEARCH, TOOLBOX, ON DEMAND and MY LIBRARY. -
Page 24: Overview Horizon Main Menu
Displays information on the current continuously updated information for TV programme current and upcoming programmes. ON DEMAND Provides an overview of the entire upc TOOLBOX Enables you to customize the cablecom catalogue, including Video on Horizon box and provides online Demand and TV on Demand items. -
Page 25: Main Menu After Switching On The Horizon Box
THE HORIZON MAIN MENU MAIN MENU after switching on the Horizon box MAIN MENU after pressing the MENU KEY during video playback or during timeshifted playback While watching TV, a NOW PLAYING status message appears that indicates if the broadcast is ON DEMAND, DVR, TIMESHIFTED TV or LIVE TV. -
Page 26: Channels
THE HORIZON MAIN MENU CHANNELS TV channels category displays information about the current programme and enables you to switch channels. Channel bar Press OK on the remote control while CHANNELS is The channel bar also appears when: selected on the main menu. The main menu closes –... -
Page 27: Action Menu
THE HORIZON MAIN MENU Action menu The action menu contains options RECORD Enables you to start recording the current pro- related to the selected programme gramme. After pressing the OK key, the options and allows you to perform different screen appears. The OPTIONS section allows you actions. -
Page 28: Switching Channels While In Full Screen Tv
To switch between channels while in full screen playback, use one of the following methods: CH +/- keys Enter the number on the Horizon remote control to switch directly to the channel with this number. If the channel number does not exist, the... -
Page 29: Media Playback Controls
THE HORIZON MAIN MENU Media playback controls The media playback controls are displayed when pressing the OK key during a live TV programme or a recorded playback and then pressing the OK key while the PAUSE option of the action menu is highlighted. -
Page 30: Recording
To set up a recording, you can either open the action menu and select If you want to exit the menus or on-screen RECORD, or you can push the record button on the Horizon remote functions quickly and return to full screen TV, control. - Page 31 THE HORIZON MAIN MENU REWIND FAST FORWARD Pressing REWIND on the remote control during Press FAST FORWARD on the remote control dur- video playback doubles the rewind speed and ing video playback doubles the fast forward speed, the media playback controls appear. Pressing and the media playback controls appear.
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Page 32: Tv Guide
THE HORIZON MAIN MENU TV GUIDE Locked items The TV GUIDE provides detailed information about current programmes If you set a programme rating or lock a channel, that programme as well as upcoming programmes on individual channels for the next or channel in the TV GUIDE will be unavailable for viewing. -
Page 33: All Channels
THE HORIZON MAIN MENU ALL CHANNELS The ALL CHANNELS option provides up to 7 days’ programme informa- tion. The channels are included in the channel list with your favourite channels at the top of the list. Date of broadcasting Channel list Timeline short press –... -
Page 34: Single Channel
THE HORIZON MAIN MENU SINGLE CHANNEL The SINGLE CHANNEL option provides information on the current and upcoming programmes of the selected channel. Date of broadcasting Channel selected Channel list (horizontal navigation) short press – highlights the next/previous programme. long press – moves fast up or down within the programme list short press –... -
Page 35: By Genre
THE HORIZON MAIN MENU BY GENRE The BY GENRE option displays a programme list for all channels based on their genre. It contains the following categories: – MOVIE – MUSIC & DANCE – SPECIAL – NEWS – ARTS & CULTURE –... -
Page 36: Adjusting The Timeline
The 30 min option will display 30 minutes in total with two intervals of 15 minutes each. If you wish to subscribe to Replay, simply consult upc.ch.ch/myupc and log in to your account. Alternatively, you can call 0800 66 88 66. -
Page 37: Suggested
THE HORIZON MAIN MENU SUGGESTED SUGGESTED FOR YOU The SUGGESTED option in the main Horizon benefits from unique functions which ensure that your menu contains your personalized entertainment experience is tailored to suit your tastes. The box can recommendations for TV pro-... -
Page 38: Search
THE HORIZON MAIN MENU SEARCH Keyword The SEARCH option in the MAIN MENU enables you to search The KEYWORD search option enables you to search for items by enter- for various services and items such as films, programmes and ing one or more keywords (up to 40 characters) related to the item. - Page 39 THE HORIZON MAIN MENU After entering the first character, the screen automatically offers a fil- After entering a few characters, the keyword list is filtered down to tered keyword list, based on the available matching search results. This fewer words. If the keyword you want to search for is not yet included filtered list is refined after each character is entered.
- Page 40 THE HORIZON MAIN MENU When the keyword/keywords you are searching for appears/appear in the list, use the to highlight it/them and then select it/ them by pressing OK on the remote control. This will display the results screen: List of results containing...
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Page 41: My Library
THE HORIZON MAIN MENU MY LIBRARY The MY LIBRARY option in the MAIN MENU enables you to set up and manage recordings, view recorded and rented content and view your home network content such as photos, music and videos. Press OK on the remote control to access the MY LIBRARY options. -
Page 42: My Recordings
THE HORIZON MAIN MENU MY RECORDINGS “MY RECORDINGS” and “ORDERS” action menu Pressing OK when the desired video or recording is highlighted displays This option displays a list of programmes you have recorded. At any time, you will always see the newest and latest recorded content. -
Page 43: My Photos
SORT and select one of the options and then press OK to sort the photos. Before continuing, make sure your DLNA- certified devices are connected to the Horizon home network using either WLAN or Ethernet. Refer to SET UP HOME MEDIA for more information on how to connect your home media devices. -
Page 44: "My Photos" Action Menu
OK to start tent, the box may freeze or respond very slowly. the slideshow. Options during slideshow: We recommend you use a LAN cable to connect Horizon to your home network or else use fewer than 1,000 files. STOP SLIDESHOW... -
Page 45: My Music
We recommend you use a LAN cable to connect Horizon to your home network or else use fewer than 1,000 files. If your box still exhibits problems, we recommend restoring Horizon’s default settings and forgoing use of the media playback function from the home network for the time being. -
Page 46: Supported Music Formats For "My Music
THE HORIZON MAIN MENU Supported music formats for “MY MUSIC” Horizon supports the following music formats within MY MUSIC: – .MP3 – .M4A – .AAC – .WAV – .WMA Track playing time Album thumbnail (if available) Track names Name of album... -
Page 47: My Devices
We recommend you the support area on our website use a LAN cable to connect Horizon to your home network or else use fewer than 1,000 (upc.ch/support). files. If your box still exhibits problems, we recommend restoring Horizon’s default settings and forgoing use of the media playback function from the home network for the time being. -
Page 48: Apps
THE HORIZON MAIN MENU APPS The ”APPS” option contains all the applications available on the Horizon box. Select “Apps” then press OK on the remote control to access the applications portal. All apps are displayed in a mosaic view. BACK... -
Page 49: My Planner
THE HORIZON MAIN MENU MY PLANNER MY PLANNER contains a list of all programmed recordings. You can also set up new manual recordings or modify and delete future events. Set new recording manually List of scheduled recordings The MY PLANNER screen displays an overview of all programmed recordings. -
Page 50: New Recording
THE HORIZON MAIN MENU NEW RECORDING NEW RECORDING enables you to set up After setting all aforementioned data, a manual recording using your own crite- select RECORD and press OK to ria. You can choose from the following return to the MY DVR PLANNER... -
Page 51: On Demand
THE HORIZON MAIN MENU ON DEMAND The ON DEMAND option of the MAIN MENU enables you to view and rent items from the entire UPC catalogue. Press OK on the remote control to access ON DEMAND. Available categories Recommendations “Search” function Category selected The ON DEMAND main screen contains the most popular content categories. -
Page 52: All Videos
You can browse through the available items by using the navigation keys current Digital TV package. on the remote control, sort them using the options or display them in list view. Order MyPrime now at upc.ch/myupc and log into your account or call us on 0800 66 88 66. BACK... -
Page 53: On Demand Action Menu
THE HORIZON MAIN MENU ON DEMAND action menu The ON DEMAND action menu appears when you press OK on an item highlighted in the mosaic view. The various options available depend on the type of item. You can obtain information about the item, rent it, and search for other items. -
Page 54: Toolbox
The TOOLBOX section of the MAIN MENU enables you to customize DIAGNOSTIC the Horizon box according to your needs. It also provides frequently Enables you to review the status of various features of the Horizon box. asked questions (FAQs) and other useful customer service information. CUSTOMER SERVICE... -
Page 55: Diagnostics
Horizon box, its system and your account. CONNECTION TEST The CONNECTION TEST enables you to test the connection of the Horizon box to the UPC network and check that your home connection is working CONTACT UPC The CONTACT UPC option offers several methods of contacting UPC, such as e-mail or social media. -
Page 56: Advanced Settings
ADVANCED SETTINGS HDMI Activates or deactivates the HDMI audio output. Enables you to set and adjust the general functions of the Horizon box and to set video and audio formats and other personal settings. HDMI AUDIO DELAY Sets the HDMI audio delay. The delay can be changed in increments of 50 ms between VIDEO SETTINGS limits of 0 ms and +200 ms. -
Page 57: Network Settings
NETWORK SETTINGS The settings grouped under NETWORK SETTINGS enable you to set up your Horizon box as a router and WLAN access point or to connect the Horizon box as a client to an existing router. You can then access multimedia files stored on your PC and other devices and play them back using the Horizon box. -
Page 58: Pin And Parental Control
Enables you to lock and unlock individual channels. You must enter your access to the Horizon box and channels and create a new PIN code. PIN to view any locked channels. Select the channels you would like to After selecting the channels, select lock or unlock by pressing the OK key. -
Page 59: Personal Settings
THE HORIZON MAIN MENU PERSONAL SETTINGS The settings grouped under PERSONAL SETTINGS enable you to person- alise your user experience with the Horizon box. FAVOURITES These options enable you to create a list of your favourites. SET FAVOURITES ORGANISE FAVOURITES This option enables you to set your list of favourites. -
Page 60: Menu Language
The options are “10 SEC.”, “30 SEC.”, “1 MIN.”, “5 MIN.” and “10 MIN.” Enables you to set the power level used when the Horizon box is in standby MENU LANGUAGE mode The options are HIGH, MEDIUM and ECO MODE (NO TEL/INTERNET). -
Page 61: Auto-Standby After
0 MIN. The recording ends at the time programmed. Enables you to set the period of time after which the Horizon box switches to standby mode. The time is set in increments of 30 minutes, from 1 MIN., 2 MIN., 5 MIN., 15 MIN., 30 MIN. -
Page 62: Locked Items
PIN is 0000. Unsubscribed channel This occurs when the channel you switch to is not included in your subscription. If you wish to subscribe to this channel, visit upc.ch.ch/myupc and login into your account or call 0800 66 88 66. BACK... -
Page 63: Recording Conflict Management
MISCELLANEOUS RECORDING CONFLICT MANAGEMENT Programme recording conflicts Your Horizon HD Recorder allows simultaneous recording of up to A programme recording conflict 4 programmes. If more than 4 recordings are active at the same time, a occurs when you programme a recording conflict will occour. -
Page 64: Automatically
When a conflict is imminent, the Horizon box will stop recording the cancel to resolve the conflict. Until item with the lowest priority and start recording the item with the the conflict is resolved, the next item higher priority. -
Page 65: Disk Space Management Conflicts
Conflicts while recording – To keep the low priority recordings, select the NO option and press OK. The Horizon box will not delete the recordings with low priority When there is a recording in progress and the disk is full, the following and recording of the current current item is stopped. -
Page 66: Conflicts During Programming Or Instant Recording
Depending on the disk management settings you have set in TOOLBOX - RECORDINGS AND REMINDERS, the Horizon box will dis- play the following options: – If the disk space management settings are set NEVER DELETE RECORDINGS, the notification screen is displayed. -
Page 67: Your Voicemail Box
UPC offers you. We would like to wish you a lot your PIN for external access to the of fun with your first call. -
Page 68: Listening To Voicemail Messages Via Your Own Line
Help Save Notification by SMS Log on to upc.ch/myupc and click on “My Products”. With your PIN code, you can access the “Voicemail box” section of “fixed network” and specify a mobile phone number that will receive an SMS for every new voicemail message. -
Page 69: Forwarding Calls To The Voicemail Box
INTERNET & FIXED NETWORK Forwarding calls to the voicemail box Call barring services This function is used to block outgoing calls. The function is protected Forwarding calls to your voicemail box when your phone by a PIN code. This means that only you can activate or deactivate the line is busy function. -
Page 70: Barring Outgoing Calls To Numbers Abroad And Calls To Satel Lite Phones
INTERNET & FIXED NETWORK Barring outgoing calls to numbers abroad and calls to Barring outgoing calls to numbers abroad, to all business satel lite phones numbers and to satellite phones ACTIVATION ACTIVATION DEACTIVATION DEACTIVATION Call the following service number: Call the following service number: Call the following service number: Call the following service number: your PIN... -
Page 71: Forwarding Calls To A Chosen Number When Your Phone Line Is Busy
INTERNET & FIXED NETWORK Forwarding calls to a chosen number when you are not Additional functions available (after 25 seconds) Do not disturb This enables you to forward all incoming calls to any telephone number in Switzerland. If you prefer not to be disturbed, you can turn off your phone with “Do not disturb”... -
Page 72: Rejecting Calls From Withheld Numbers
INTERNET & FIXED NETWORK Rejecting calls from withheld numbers Accept waiting call and terminate existing call ACTIVATION DEACTIVATION Press wait for the dialling tone and press Call the following service number: Call the following service number: Wait for the confirmation and then end Wait for the confirmation and then end You can also end the current connection by hanging up. -
Page 73: Hold
INTERNET & FIXED NETWORK Hold Three-way conference This enables an existing call to be placed on hold in order to query During a call, you can add another person to the conversation or something with another subscriber on the same line or to answer exclude them again at any time without terminating the existing call. -
Page 74: Short Numbers
Answers to the most frequently asked questions and general tips Number Service name Description are available online at upc.ch/support. Naturally, you can also contact our technical support team on 0800 66 88 66 during opening hours, 1818 Directory enquiries National and international Monday to Sunday from 8 am to 10 pm, if you require any further help. -
Page 75: Our Additional Internet Services
INTERNET & FIXED NETWORK OUR ADDITIONAL INTERNET SERVICES Webmail Thank you for choosing UPC as your Internet service provider. Depending on the type of subscription, you can register up to The following pages contain everything you need to know about the five @hispeed.ch e-mail addresses. -
Page 76: Appendices
Follow these steps to access the Web Admin interface of the Horizon router: 1. Connect your computer to the rear of the Horizon box using an Ethernet cable 2. Open a web browser and type in the following address: http://192.168.192.1... -
Page 77: Changing The Wlan Security Settings
To change the WLAN security mode, encryption or password select Horizon box failure icons WIRELESS > 2.4GHz > Security. If any of the following icons appear on the Horizon box display dur- ing normal operation and the problem please contact UPC customer service (0800 66 88 66). -
Page 78: Problems And Solutions
0800 66 88 66. – Check that the ON/OFF switch on the rear of the Horizon box is set to the ON position. Picture loss (black screen) or displaying of the wrong colours The Horizon remote control no longer works, the Horizon box Change the TV colour output to “RGB”. -
Page 79: I Want To Watch A Channel But A Message Is Displayed Stating That I Have Not Subscribed To This Channel
HDMI transmission. Generally, it is recommended that you decide on one or the other. The HDMI connector will usually be the best choice. What do I have to watch out for when connecting the Horizon box? It is important that the Horizon box is connected directly to the wall socket. -
Page 80: Tv Codes For The Horizon Remote Control Pairing
TV CODES FOR THE HORIZON REMOTE CONTROL PAIRING Alba 0086 Asuka 0227 Beko 0346 Brother 0433 Chengdu 0535 0668 Digital Life 0772 0006 Alcyon 0093 0229 Belson 0355 Bruns 0435 Chimei 3563 CWR-Tech 4778 Digitek 0779 Alkos 3523 Atec 0230... - Page 81 Electa 3530 Excello 0975 Furi 1057 Grandin 1156 Highline 1236 1324 1494 Electrion 4787 Expert 0976 Furichi 1058 Great Wall 4105 Hikona 1237 ICeS 1325 1421 Ken Brown 1499 ELECTRO TECH 3531 Exquisit 0978 Futronic 1061 Gronic 1160 HiLine 3533 1328 1423 Kendo...
- Page 82 Kyoshu 1583 Luker 1673 Mediator 1784 Motion 1877 Nicamagic 1994 Onimax 2082 Peng Sheng 2181 Profi 2270 Kyoto 1585 Luma 1674 Medion 1787 Motorola 1878 Nikai 4566 3663 Penney 2182 Profilo 2272 Lumatron 1676 Medison 1788 1889 Nikkai 1998 Onwa 2087 Pensonic 3778...
- Page 83 Recco 2358 Sampo 2446 Sheng Chai 3922 Songdian 4136 Sunstech 2769 Teac 2860 Tempest 2948 Trident 3054 Recor 2359 Samsung 2448 Sheng Chia 2554 Sonic 2666 Sunwood 2772 Teachimagen 4140 Tennessee 2952 Trio 3056 Rectiligne 2362 Sandra 2454 ShengCai 4217 Soniko 2669 Superla...
- Page 84 APPENDICES Visiola 3197 Windy Sam 3267 Yuhang 3345 Vision 3198 Wintel 3271 YU-MA-TU 3603 Vistar 3207 World-of-Vision 3282 Yüsmart 4777 Vistron 3773 Woxter 3286 Visual Innovations 4773 Wyse 3288 Zanussi 3349 Vito 4310 Zenith 3356 Vivax 3601 Xenius 3297 Zepto 4081 Vivo 4353...
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Page 85: Safety Instructions
APPENDICES SAFETY INSTRUCTIONS INSTALLATION & MAINTENANCE – Risk of electric shock, DO NOT OPEN POWER – Install the product in an area with good ventilation. – Install the product in accordance with the instructions in the user – Insert the power plug firmly in the socket. guide. - Page 86 UPC Switzerland LLC Richtiplatz 5 8304 Wallisellen Samsung Electronics (UK) Ltd, Euro QA Lab. Blackbushe Business Park. Saxony Way, Yateley, Hampshire. GU46 6GG United Kingdom...