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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance
problems
of-ten result from lrttle things
you can find and fix yourself
without
tools of any krnd.
If your refrigerator
will not operate:
l
Is the electric
cord
plugged
into a love circuit
wrth
proper
voltage?
(See page
4.)
l
Have you checked
your home's
main fuses or circurl
breaker
box?
l
Is the Refrigerator
Control
ON?
If there
is a rattling
or jingling
noise
or unfamiliar
sounds:
l
Is something
on top or behind
the refrigerator
making
noise when the refrigerator
is running?
l
New
features
on your
new
refrigerator
make
new
sounds. You may be hearing
air flowrng
from the fans,
timer clicks
for the defrosting
cycle,
or defrost
water
draining
in the defrost
pan.
If your ice maker
will not operate:
l
Has the freezer
had enough
time to get cold?
With a
new refrigerator,
this might take overnight
l
Is the signal
arm ONNin
the down
posrtron?
l
Is the water valve turned
on? Is water getiing
to the Ice
maker?
If there Is water
in the defrost
pan:
l
This is normal
in hot, muggy
weather
The pan
can
even be half full. Make
sure the refrrgerator
is level so
the pan does not overflow.
If the lights are not working:
l
Have you checked
your home's main fuses or circuit
breaker?
l
Is the power
supply
cord plugged
into a live circuit
with the proper
voltage?
(See page
4.)
If a bulb is burned
out:
l
See instructions
for changrng
light bulbs
on page
7.
Only use appliance
bulbs
If the motor
seems
to run too much:
l
Is the condenser,
behind
the refrigerator,
free of dust
and lint?
. On hot days, or if the room
IS
warm, the motor naturally
runs longer
l
If the door has been opened
a lot, or if a large amount
of food
has been
put In, the motor
will run longer
to
cool
down
the interior
Remember:
Motor running
time depends
on different
things;
number
of door
openings,
amount
of food
stored, temperature
of the room, setting
of the controls
And, your new refrigerator
may be larger
than your
old one so it has more space
to be cooled.
It also has a
regular
freezer
instead
of a frozen food compartment.
All thus means
better
refrrgeratron
and
may
require
more running
time than your old one.
2. If you need assistance?..
Call Whirlpool
COOL-LINE'
service
assistance
tele-
phone
number.
Dial free from anywhere
in the U.S.:
l-800-253-1301
and talk with one of our trained
Consultants.
The Con-
sultants
can
instruct
you in how to obtain
satisfactory
operation
from your appliance
or, if service
is neces-
sary, recommend
a qualified
sewice
company
in your
area.
3.
If you need service:..
-TiKi&
f f
pd
Whirlpool
has a nationwide
network
o
ranchised
TECH-CARE-
servrce
companies.
TECH-CARE
service
TECU-CARE
technicians
are trained
to fulfill the
_~F?FH11ED5!!v1CE product
warranty
and provide
after-
warranty
service,
anywhere
in the United
States
To lo-
cate
TECH-CARE service
in your area,
call our COOL-
LINE service
assistance
telephone
number
[see Step 2)
or look in yourtelephone
directory
Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
8 REPAIR
MAJOR-REPAIRING
8 PARTS
OR
WbIR.POOL
APPLIANCFZ
VvYlRL~03LA~PL~AhCtb
FRANCNSEO
TECH CARE SEW:!
FqAhl'P
SE3TECY
CARFSERI,
i
WASHING
MACHINES.
DRYERS
8 IRONERS-SERVICING
h~lRL"OSL
APPLIANCES
FQANCIISEOTECH
ZARt SEWi GE
'L3YAPLt
9% 9999
4. If you have a problem%..
Call
our COOL-LINE
service
assistance
telephone
number
[see Step 2) and talk with one of our Consul-
tants, or if you prefer, wrote to
Mr. Robert
Stanley
Division
Vice President
Whirlpool
Corporation
2000 M-63
Benton Harbor,
Ml 49022
5.
If you need FSP'
replacement
parts:..
FSP- is a registered
trademark
of Whirlpool
Corpora-
tion for quality
parts
took
for this symbol
of qualrty
whenever
you
need
a replacement
part
for your
Whrrlpool
appliance.
FSP replacement
parts
will fit
right and
work
right, because
they are made
to the
same exacting
specifications
used to build every
new
Whirlpool
appliance.
To locate
FSP replacement
parts in your area, refer to
Step 3 above
or ccl1 the Whrrlooot
COOL-LINE service
assistance
number
in Step 2
'If you
must call
or wrote,
please
provide:
model
number,
serial number,
date of purchase,
and a com-
plete
description
of the problem
This information
is
needed
in order to better
respond
to your request
for
assistance.
15
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