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VOTI XR3D-6 Maintenance & Troubleshooting

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XR3D-6 Scanner
Maintenance & Troubleshooting
EM-XR3D-6-001-EN.D
Prepared by:
VOTI Inc.
7800 Trans-Canada Highway
Pointe Claire, Quebec, H9R 1C6
Canada
Confidential and Proprietary Notice
©2011 VOTI Inc. Any reproduction, translation or adaptation of this manual, in whole or in part, is prohibited in any form without
the prior written permission of VOTI Inc.
* VOTI reserves the right to amend these specifications without notice.

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Arojojoye Sanjo
February 14, 2025

Bioscan login User name? Password? I need it to run my screening machines

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Summary of Contents for VOTI XR3D-6

  • Page 1 Canada Confidential and Proprietary Notice ©2011 VOTI Inc. Any reproduction, translation or adaptation of this manual, in whole or in part, is prohibited in any form without the prior written permission of VOTI Inc. * VOTI reserves the right to amend these specifications without notice.
  • Page 2 XR3D-6 Maintenance & Troubleshooting EM-XR3D-6-001-EN.D ©2011 VOTI Inc.

  • Page 3: Table Of Contents

    XR3D-6 Maintenance & Troubleshooting ABLE OF ONTENTS Introduction ......................1-1 Hardware Overview ......................1-1 Software Overview ......................1-2 Operation Workflow ......................1-3 Safety Information ......................1-3 1.4.1 Responsibility of the Owner ....................1-4 1.4.2 Responsibility of Maintenance Personnel ................. 1-5 Glossary ..........................
  • Page 4 XR3D-6 Maintenance & Troubleshooting 3.7.1 Re-Calibrate the XR3D ....................3-21 Realign the X-ray Source ....................3-24 Software Troubleshooting Procedures .............. 4-1 Initialization Error Codes ....................4-1 Run-Time Error Codes ...................... 4-2 Hardware Troubleshooting Procedures............. 5-1 Wiring Overview ........................ 5-1 AC/DC Power ........................5-1 5.2.1...
  • Page 5 XR3D-6 Maintenance & Troubleshooting XR3D-6 Safety Features ..................7-1 EM-XR3D-6-001-EN.D ©2011 VOTI Inc.

  • Page 7: Introduction

    The XR3D-6 is a 3D perspective X-ray imaging scanner designed to provide enhanced and reliable security screening at critical points-of-entry, and across multiple customer applications. Based on a single X-ray source, the XR3D-6 scanner provides automatic alerts to operators of the presence of a range of possible threats, including: explosives, weapons, sharp objects, narcotics and contraband.

  • Page 8: Software Overview

    XR3D-6 Maintenance & Troubleshooting 2. Tunnel and shrouds with protective drapes. The covering also houses the X-ray detectors and Control Unit and the Computer 3. Operator Key Switch, Keypad, and USB slot 4. Warning Lights 5. Emergency Stop buttons 6. Bi-directional conveyor belt assembly 7.

  • Page 9: Operation Workflow

    Modules Safety Information For a complete list of XR3D safety features, refer to Section ‎ 7 , XR3D-6 Safety Features. Training must be provided by a qualified VOTI-certified subject matter expert (SME) covering scanner operation, maintenance, basic radiation protection, and safety procedures associated with the XR3D.

  • Page 10: Responsibility Of The Owner

    Never reach inside the tunnel past the protective drapes while the system is in operation, while the conveyor is moving, the X-ray lights are red or the X-ray indicator is showing on the monitor. All maintenance must be performed by a VOTI-qualified service technician. 1.4.1 Responsibility of the Owner Owners of devices installed outside of Canada must comply with the applicable requirements of their jurisdiction.

  • Page 11: Responsibility Of Maintenance Personnel

    These responsibilities include, but are not limited to:  determining the proper positioning of the machine  ensuring operators and maintenance personnel are VOTI-certified  implementing a maintenance program appropriate to the age and frequency of use of the device ...

  • Page 12: Glossary

    XR3D-6 Maintenance & Troubleshooting 1.5 Glossary ALARA As Low As Reasonably Achievable Area of Interest ASTM American Society for Testing and Materials American Wire Gauge Conformité Européenne (CE Mark) Cost and Freight Density Alert Digital Input / Output Food and Drug Administration...

  • Page 13: Unpacking And Set Up

    XR3D-6 Maintenance & Troubleshooting NPACKING AND XR3D-6 is shipped fully assembled with the monitor(s) packaged separately. Tools: Screwdriver with Security Chuck 3/32 Allen Key M4 Allen Key 2.1 Set 110/240 Power Setting the power requirements for your area needs to be done at installation only. To set the correct power setting for your area, proceed as follows: 1.
  • Page 14 XR3D-6 Maintenance & Troubleshooting 2. Gently extract the Monitor Cable Assembly. 3. Secure the monitor post on the top of the scanner using 2 screws using an M4 Allen key. 4. Replace and secure the top left blue panel ensuring the Monitor Cable Assembly is loose next to the post.

  • Page 15: Level The Scanner

    Moving Caster 2.4 System Verification After the XR3D-6 is ready for operation, perform the following steps to confirm the unit functions as expected. 1. Perform a visual inspection to ensure there are no items in the tunnel which could interfere with the conveyor belt movement.

  • Page 16: Power Up

    UPS may not be started. A Supervisor can access and start the UPS. 4. Turn the Key Switch to ON. Message on Keypad - Please wait, X-ray starting. Message on Keypad - VOTI BioSans, Enter Password. 5. Enter the 4-digit Operator keypad password. Do NOT press the Enter button.

  • Page 17: Run A Test Scan

    XR3D-6 Maintenance & Troubleshooting Message on Keypad – System Ready. Software starts and Operator Login screen appears for the operator to enter a username and password. If you press the Power button after the system has started, BioSans shuts down. No data will be lost as the computer performs a safe shut down.
  • Page 18 XR3D-6 Maintenance & Troubleshooting 2. Set an item on the conveyor belt at the tunnel entrance. 3. Click and release the forward arrow ( ) on the screen to start the conveyor. Indicator lights on the scanner turn red during X-ray generation. A warning icon ( appears on the monitor.

  • Page 19: Updating Software

    XR3D-6 Maintenance & Troubleshooting 10. Check the alignment of the image on the Main Viewing Area that it appears in the middle. If the image is off to the side, contact VOTI Support (Level 2) for them to correct a configuration issue.
  • Page 20 XR3D-6 Maintenance & Troubleshooting EM-XR3D-6-001-EN.D ©2011 VOTI Inc.

  • Page 21: Preventive Maintenance

    1. Turn off the power to the XR3D-6 and tie a Do not Operate tag to the Circuit Breaker. 2. Remove any dirt or other debris from the camera surface or the photoelectric sensor/emitter holes (in the tunnel) using a can of compressed air.

  • Page 22: Check For Digital Inputs Outputs Using Diox

    12VDC Components (15-pin connector) is secure. The computer is accessed by removing the top left access panel. A VOTI-certified technician with Administrator permission can use the DIOX application to test that the 12VDC components are functional and communicating with the Computer.
  • Page 23 XR3D-6 Maintenance & Troubleshooting Field Description Runs the conveyor in a forward direction. Start the X-ray simulation. Toggles the conveyor speed fast or slow. In the Risk Assessment module, the conveyor speed is set for the different levels. The speed can be fast or slow.

  • Page 24: Control Box Access - Technician

    ) to exit the DIOX application. 3.3 Control Box Access - Technician The technician uses the Control Box to interact with VOTI’s BioSans software to control the scanner functions and monitor all the peripheries of the XR3D. The technician can view status and error information on the LCD display and use the keypad to change information.
  • Page 25 - it must be turned on to use the USB. Note: USB can also be turned ON/OFF using the Administration module > General Settings. Settings For use by authorized VOTI personnel. Firmware View the version of the firmware. Password User Change the password of User or Operator.

  • Page 26: Performance Verification Test

    If the results of the tests do not show any significant degradation from the time they were previously run, the test cases are considered to be valid. If the ASTM verification tests do not pass, log off and contact your Administrator or a VOTI-certified technician. 3.4.1 ASTM Test Tool Description The ASTM F 792 –...

  • Page 27: Run A Test Scan

    XR3D-6 Maintenance & Troubleshooting For example, the recommended orientation of Test Tool is as follows: Tests 1 & 7 Test 4 Scan the edge with Test 1 and 7 farthest from the Operator. Scan the edge with Test 4 farthest from the Operator.

  • Page 28: Test 2 - Useful Penetration

    Gamma or the Edge Enhancement to enhance the scan. VOTI guarantees 38, not shown in this image, however, on the ECAC test piece (European), there is no 40, there is 38.

  • Page 29: Test 4 - Simple Penetration

    XR3D-6 Maintenance & Troubleshooting Test 4 – Simple Penetration 3.4.7 After scanning the ASTM test object, record if the lead numbers can be seen on the monitor through the steel block on the Log Sheet (by checking with a  in the box). It is recommended that you use the Very High Density Enhance (VHDE) feature.

  • Page 30: Test 7 - Organic/Inorganic Differentiation

    XR3D-6 Maintenance & Troubleshooting 3.4.10 Test 7 – Organic/Inorganic Differentiation After scanning the ASTM test object, record on the Log Sheet (by checking with a  in the box), if the steel and plastic samples are differentiated (any image mode can be used).

  • Page 31: Save Test Results

    Administrator permission to access the Windows desktop. In the report to be sent back to VOTI, include the Low and High Sensitivity settings and the X-ray Voltage and Current settings with the report to VOTI Support. For example, include the following lines from the configuration file, c:\Program Files\VOTI\cfg\Biosans.cfg:...
  • Page 32 XR3D-6 Maintenance & Troubleshooting 3-12 EM-XR3D-6-001-EN.D ©2011 VOTI Inc.

  • Page 33: Seasoning The X-Ray Generator Tube

    It means that the source is enabled to generate X-Rays but it is not powered. Since the source is not powered, there is no radiation emitted. 4. Start VOTI's Diagnostic Tool application, which is the software for the X-ray source, located at C:\MonoBlock XP\X3825 Spellman*.exe.
  • Page 34 XR3D-6 Maintenance & Troubleshooting 5. In VOTI's Diagnostic Tool application: a. Click Program Voltage to set the anode voltage. The unit is 0.1 KV. Set the operating voltage at 160 KV, therefore, enter 1600 and click OK. b. Click Program Current to set the tube current.

  • Page 35: X-Ray System Test

    The first procedure to perform before starting using the unit is to check if the leakage level is still up to the standard. This has to be performed by a VOTI trained technician. Tests are to be conducted by a Certified Radiation Technician. Leaded apron, gloves, and X-ray protective glasses are not required during the validation tests.
  • Page 36 It means that the source is enabled to generate X-rays but it is not powered. Since the source is not powered, there is no radiation emitted. 4. Start VOTI's Diagnostic Tool application, which is the software for the X-ray source, located at c:\MonoBlock XP\X3825 Spellman*.exe.

  • Page 37: Measuring The X-Rays

    7. Proceed to ‎ 3 .6.1 Measuring the X-rays. 3.6.1 Measuring the X-rays Using a Dosimeter, position the sensor 5cm from the XR3D-6 and measure all external surfaces, beginning with the front Access Panel. 1. Use a certified and calibrated survey dosimeter.

  • Page 38: Calibration Test Procedure

    The LEDs on the XR3D-6 turn off. 8. File the completed report. If there are any areas on the XR3D-6 that did not pass the test, forward the completed Incident and Test reports to Level 3 – VOTI technicians at support@voti.ca.
  • Page 39 XR3D-6 Maintenance & Troubleshooting If there is a difference of more than 5%, new matrices must be computed using VOTI’s proprietary software. A certified VOTI technician (or VOTI-trained Administrator) performs a 6-month or 1 year verification to ensure Z image colour ratios and an accurate atomic number. To verify the current calibration using the testing step wedges, proceed as follows: 1.
  • Page 40 XR3D must be recalibrated. The detectors used in XR3D-6 are insensitive to temperature and are protected from environmental conditions, they therefore require no adjustment.

  • Page 41: Re-Calibrate The Xr3D

    If there is a difference of more than 5%, redo the calibration and update the XData files in c:\Program Files\VOTI\BioSansXDAQ\Input\BIOSANS\XData. To use the Calibration application, proceed as follows: 1. Start the Calibration application by, clicking C:\Program Files\VOTI\BioSansXDAQ\ CalibrationX1-V2.exe. 2. Click Load First Plexiglass Archive to load the first Plexiglass scan from the archive folder.
  • Page 42 XR3D-6 Maintenance & Troubleshooting The test step wedges are of a size that is easily transportable and do not cover the entire surface in one scan. Normally 2 scans per material can cover the conveyor belt. Each scan covers a specific area of the conveyor belt surface from 1 to 704 (which are the total number of detectors).
  • Page 43 XR3D-6 Maintenance & Troubleshooting Notice the Range of Detectors to Calibrate automatically changes and enters the rest of the detectors at the bottom of the screen. 9. Complete the Regions Delimitation for the second archive scan for Plexiglas. 10. Click Load Third Plexiglas Archive to load the third Plexiglas scan from the archive folder.

  • Page 44: Realign The X-Ray Source

    Software applications, DIOX and VOTI's Diagnostic Tool, to trigger the generation of X-rays and enter the test values. 1. A VOTI-certified technician logs on using Administrator permission to access the Windows desktop. 2. Click on DIOX shortcut (c:\Program Files\VOTI\BioSansXDAQ\DIOX.exe) to start the DIOX application.
  • Page 45 It means that the source is enabled to generate X-Rays but it is not powered. Since the source is not powered, there is no radiation emitted. 4. Start VOTI's Diagnostic Tool application, which is the software for the X-ray source, located at c:\MonoBlock XP\X3825 Spellman*.exe.
  • Page 46 XR3D-6 Maintenance & Troubleshooting 7. Press INACTIVE. The button changes to Active. 8. Press the Camera icon. 9. Select Analysis > Column > Average. 10. Start the X-ray with Monoblock by clicking XrayON. The following diagram appears. 3-26 EM-XR3D-6-001-EN.D ©2011 VOTI Inc.
  • Page 47 XR3D-6 Maintenance & Troubleshooting 11. Try to get the best diode plot if it does not look like this image. This is done by accessing the X-Ray source by removing the side access panel. Loosen the bolts securing the X-ray Source base and move the source back or forward a millimeter or two (not much movement is required).
  • Page 48 XR3D-6 Maintenance & Troubleshooting 3-28 EM-XR3D-6-001-EN.D ©2011 VOTI Inc.

  • Page 49: Software Troubleshooting Procedures

    3. Error Code 4. File Reference 5. Log Files 4.1 Initialization Error Codes If one of the following codes appears during initialization, the system will not start. Contact VOTI Technical Support (Level 3) before attempting to restart the system. CODE PROBLEM...

  • Page 50: Run-Time Error Codes

    XR3D-6 Maintenance & Troubleshooting CODE PROBLEM Communication problem with the X-ray source Communication problem with the second X-ray source Communication problem with the second X-ray source Communication problem with the second X-ray source Communication problem with the second X-ray source...
  • Page 51 (the light will flash). Check on the windows application network connection symbol to look for a connection. Use VOTI’s Diagnostic Tool to verify the connectivity with the detectors via the CU board. Level 2 – check the Camera No video capture device was detected.
  • Page 52 XR3D-6 Maintenance & Troubleshooting EM-XR3D-6-001-EN.D ©2011 VOTI Inc.

  • Page 53: Hardware Troubleshooting Procedures

    XR3D-6 Maintenance & Troubleshooting ARDWARE ROUBLESHOOTING ROCEDURES 5.1 Wiring Overview AC/DC Power The scanner is preset at the factory to run on either 110-120VAC at 60 Hz or 220-240VAC at 50 Hz. The setting is clearly marked on the scanner near the power cord.
  • Page 54 XR3D-6 Maintenance & Troubleshooting The 2-Pin connectors located at the back of the Power Distribution Unit are connected into the Keypad Control Box.  2-Pin connector (orange cable) cuts the power to the plugs C, E, F, 4, 5, and 6. This cable is connected directly to the Emergency Stop switches.

  • Page 55: Check Keypad Faults

    XR3D-6 Maintenance & Troubleshooting AC/DC POWER TROUBLESHOOTING CHART PROBLEM CAUSE CORRECTIVE ACTION One the digital outputs does not work. Check cable connections of the Control Box, the Motor drive in the base and/or the Computer on the top. There is no object but EC1 and/or EC2 Photo sensors misaligned, realign them.

  • Page 56: Check For Ac Power

    6. If the connection is correct and the UPS still does not turn on, check the circuit breaker and the input AC power. 5.2.4 Check the Safety Mat The XR3D-6 optional safety mat ensures that an operator is in front of the scanner during operation. If no one is standing on the mat the EM-XR3D-6-001-EN.D ©2011 VOTI Inc.

  • Page 57: Check The Interlock Switches

    XR3D-6 Maintenance & Troubleshooting X-ray source does not function. Stepping off the safety mat during a scan immediately stops X- ray generation. Tools: Multimeter To verify the safety mat connectors, proceed as follows: 1. Unplug the mat from the scanner by pressing the release button to unlock the plug.

  • Page 58: Emergency Shut Off

    XR3D-6 Maintenance & Troubleshooting 1. Check that the 15-pin connector at the Keypad Control Box is securely in place. 2. Use the DIOX application to verify the Interlock functionality. See ‎ 3 .2 Check for Digital Inputs Outputs using DIOX.

  • Page 59: Conveyor

    XR3D-6 Maintenance & Troubleshooting Tools: Screwdriver with Security Chuck Multimeter 1. Check the Keypad for error messages. See ‎ 3 .3 Control Box Access - Technician. 2. Remove all AC power to the scanner by unplugging the power cable from the wall receptacle.

  • Page 60: Adjust The Belt Alignment

    XR3D-6 Maintenance & Troubleshooting CONVEYOR TROUBLESHOOTING CHART PROBLEM CAUSE CORRECTIVE ACTION Belt shifts to one side. If the belt shifts on the idler, the problem Adjust the belt alignment spring. See ‎ area is close to the idler or the idler 5 .4.1 Adjust the Belt Alignment.
  • Page 61 XR3D-6 Maintenance & Troubleshooting object on the belt and observe. If the belt and the idler stop but the motor continues to turn, the belt is not tight enough and the friction with the motor is inadequate.  If the belt shifts, normally this signifies the idler adjustment bracket (Interroll 6.002) might require adjustment.

  • Page 62: Check The Conveyor Motor

    XR3D-6 Maintenance & Troubleshooting 6. Run the belt in the reverse direction (motor pushing) and note to which side the belt shifts. Do not let it shift beyond the edge of the motor or idler drums. In the reverse direction, the adjustment roller on the motor side is the most effective. If the belt shifts to the left, tighten the left side Tapbolt.
  • Page 63 XR3D-6 Maintenance & Troubleshooting A. Power (from Power Distribution Unit) B. Computer On/Off (also on exterior power panel next to circuit breaker) C. Mouse (not used) D. Keyboard (not used) E. Monitor Connectors F. 6 USB Connections 1 Monitor 2 Camera 3.USB Port on Control Box...
  • Page 64 XR3D-6 Maintenance & Troubleshooting Computer TROUBLESHOOTING CHART PROBLEM CAUSE CORRECTIVE ACTION Check for power on the monitor – Green No power. LED illuminated. Check the monitor VGA and USB cables. Contrast/intensity settings off. Check the intensity and contrast adjustments on the monitor. Adjust the intensity of the monitor using the monitor’s adjustment tool.
  • Page 65 XR3D-6 Maintenance & Troubleshooting Computer TROUBLESHOOTING CHART PROBLEM CAUSE CORRECTIVE ACTION Error message “Does not exist” Login configuration file is corrupt or Open the configuration file, BioSansLogin.cfg, in a text editor appears after logging into the missing the correct version information software.

  • Page 66: X-Ray Scan Generation

    XR3D-6 Maintenance & Troubleshooting Computer TROUBLESHOOTING CHART PROBLEM CAUSE CORRECTIVE ACTION Error Message:“Problem of Configuration file is corrupt or missing Open configuration file, communication with the source” BiosSans.cfg, in a text editor the COM Port value that is set in the Computer’s Device Manager.

  • Page 67: Verify The Photo Sensors

    XR3D-6 Maintenance & Troubleshooting X-RAY SCAN GENERATION TROUBLESHOOTING CHART PROBLEM CAUSE CORRECTIVE ACTION Emergency Stop switch depressed. Unlatch Emergency Stop switch. Access Panels are open or operator is Check the front and back Access off the carpet and Interlock appears on Panels.

  • Page 68: Verify Communication Between Control Unit And Computer

    If the software cannot start and displays “Communication problem with the Detectors”: 1. Log in as a VOTI-Trained Technician using the Administrator permission to access the Windows desktop. 2. Select Start > Settings > Network Connections.

  • Page 69: Partial Scanned Image

    XR3D-6 Maintenance & Troubleshooting c) Look for flashing lights indicating communication at the RJ45 connector between the detectors and the computer. d) Check the Network symbol on the monitor’s system tray also displays the Computer to Control Unit connectivity. e) If the cables are secure, reboot and restart the computer to see if this clears the problem.

  • Page 70: 15-Pin Connector / Computer And Input/Outputs

    XR3D-6 Maintenance & Troubleshooting 5.6.4 15-Pin Connector / Computer and Input/Outputs If there is no communication between the Control Unit (Keypad) and the Computer, proceed as follows: 1. Open the Front Tunnel Access Panel to check the power cable (15-pin connector) to the 12VDC Components.

  • Page 71: Image Display

    1218 lines for a single view. Black & White image is not sharp Detector Alignment Problem Use VOTI Diagnostic Tool to check Detector alignment. Level 3 See- ‎ 3 .8 Realign the X-ray Source Digital photograph does not display Camera USB cable disconnected.
  • Page 72 XR3D-6 Maintenance & Troubleshooting 1. Log in as an Administrator and test the camera with the camera testing software to ensure a live picture is displayed. 2. Ensure there is no item in the tunnel. As long as there is no item in the tunnel to trigger the sensor, X-rays are not generated.

  • Page 73: Remove And Replace Procedures

    Electric shock may occur. 6.1 Access Items in the Base To access the XR3D-6 source, UPS, Power Distribution Unit, and Conveyor Motor Controller, remove the front or rear access panels. To remove the access panels, front or rear, proceed as follows: 1.

  • Page 74: Replace The Computer

    XR3D-6 Maintenance & Troubleshooting 2. Using the hand slots, lift the access panel, approximately a ½ inch and pull the access panel towards you. To replace the access panels, front and rear, proceed as follows: 1. Using the hand slots, lift the access panel and align the top with the opening.
  • Page 75 XR3D-6 Maintenance & Troubleshooting 7. Using the wrench, loosen and remove 2 bolts on either side of the computer. 8. Unplug the 15-pin connector and the connectors to the monitor and the UPS. 9. Unscrew 2 screws securing the computer top access panel and unclip the detector ribbon cables.

  • Page 76: Replace The Detectors

    XR3D-6 Maintenance & Troubleshooting 10. Lift out the computer and package to send back to VOTI Support. 11. Insert a new computer and replace and secure the side bolts and the stiffener bars. 12. Re-attach the detector ribbon connectors and secure the computer top access panel using 2 screws.
  • Page 77 XR3D-6 Maintenance & Troubleshooting 5. Remove both top access panels. 6. Gently pull out the rear tunnel panel cover to unlatch the cover from the bottom then lift top off the securing latches (2 per panel). 7. Remove the rear tunnel panel cover.
  • Page 78 XR3D-6 Maintenance & Troubleshooting 9. Loosen and remove 4 bolts on the side Detector group and remove the cover. 10. Loosen and remove three bolts on the stiffener bars – one on each side - of the top Detector group (if required).

  • Page 79: Replace Interlock Switch

    XR3D-6 Maintenance & Troubleshooting 6.4 Replace Interlock Switch There are four (4) interlock switches on the scanner, two at the front and two at the back, ensuring the access panels are securely in place. A spacer is adhered to the access panel inside top corners ensuring the switch shaft is depressed.

  • Page 80: Remove And Replace Ups

    XR3D-6 Maintenance & Troubleshooting 6. At the front of the scanner, remove four (4) M6 x 25 SS machine screw with a 6 point security head securing the power distribution unit to the scanner. 7. Position the new power distribution unit into place and secure in place with four (4) M6 x 25 SS machine screw with a 6 point security head.

  • Page 81: Remove And Replace The Emergency Stop Switch

    11. Replace and secure the front access panel. 6.7 Remove and Replace the Emergency Stop Switch There is an Emergency Stop switch on each end of the XR3D-6 scanner. The Emergency Stop switch comes in a kit which must be assembled before installing on the XR3D.

  • Page 82: Replace The Conveyor Motor

    XR3D-6 Maintenance & Troubleshooting 4. Using a screwdriver with the security chuck, remove the four (4) security screws (¼” x ½ Long SS machine screw with a 6 point security head) on the top panel. 5. Move the Emergency Stop Switch lever in the direction indicated by the arrow. You can use a screwdriver to flip the Lever to the other side of the switch.
  • Page 83 XR3D-6 Maintenance & Troubleshooting a) Remove handles from inside the tunnel. Remove the side panels, pull off the safety pin and pull the handle out through the ends. b) Undo eight (8) 10M hex bolts (3 bottom, 5 top) securing the shroud to the tunnel and remove the shroud.

  • Page 84: Replace The Conveyor Belt

    XR3D-6 Maintenance & Troubleshooting To install the new motor, proceed as follows: 1. Feed the cable through the notched arm and insert the wire end of the motor into the notched arm. 2. Press the notched arm into position inserting the other end of the motor into the other notched arm and secure in place using the four (4) bolt/locking washer/nut sets.
  • Page 85 XR3D-6 Maintenance & Troubleshooting Maximum Motor Current______ Maximum Drive Output Current x 100 This is the maximum current that the drive should supply the motor (Mi-Max). Maximum Motor Current – written on the motor end cap Maximum Motor Voltage – written on the motor end cap Motor frequency –...

  • Page 86: Repair A Molex Connector

    XR3D-6 Maintenance & Troubleshooting After all connections are secure and clean and the cable strain relief is in place replace the plastic cover on the drive and plug it in to a protected power bar, then apply power (for commissioning only). To program the new Motor Drive, proceed as follows: 1.

  • Page 87: Replace A Photo Sensor

    XR3D-6 Maintenance & Troubleshooting 1. Remove a damaged pin. 2. Cut the wire, crimp, and solder on a new pin. 3. Insert the pin into the male side of the connector. 4. Repeat for female side of the connector. 5. Push and click the two sides of the new Molex connector.

  • Page 88: Remove And Replace The X-Ray Source

    XR3D-6 Maintenance & Troubleshooting 7. To adjust the positioning of the photo sensor over the hole, loosen the bolts holding the photo sensor bracket. 8. Adjust the photo sensor by moving the bracket left or right. 9. Tighten the bolts holding the bracket to the chassis.
  • Page 89 XR3D-6 Maintenance & Troubleshooting 3. Turn off the UPS by pressing the power button. 4. From the front access panel, unplug the X-ray source from the Power distribution unit. 5. Unscrew then unplug the Digital Signal Interface (JB5) connector at the X-ray Source.
  • Page 90 XR3D-6 Maintenance & Troubleshooting 10. Undo six (6) bolts and remove the funnel and put it aside. 11. Remove the funnel gasket and put it aside. 12. Unbolt the X-ray Source from the base by removing four (4) bolts. 6-18 EM-XR3D-6-001-EN.D...

  • Page 91: Remove And Replace The Keypad

    XR3D-6 Maintenance & Troubleshooting To replace, perform the steps in the reverse order and then re-season the X-ray tube and confirm the alignment of the X-ray source. 1. Secure the X-ray Source to the base bracket using four (4) screws.
  • Page 92 XR3D-6 Maintenance & Troubleshooting 5. Unplug the 15-pin and 2-pin Molex connector and unplug the 2 (Secure USB and the Computer) connectors. 6. Loosen and remove the 2 bolts securing the Keypad box to the right-side of the XR3D frame.
  • Page 93 XR3D-6 Maintenance & Troubleshooting 7 XR3D-6 S AFETY EATURES The XR3D-6 safety features include: Feature Description Shielding Shielding built into the scanner prevents radiation leakage. Protective Drapes A double layer of offset protective drapes at both ends of the tunnel to prevent radiation leakage.
  • Page 94 XR3D-6 Maintenance & Troubleshooting Feature Description Circuit Breaker & UPS The scanner is preset at the factory to run at either 110-120 VAC at 60 Hz, or 220-240 VAC at 50 Hz. The setting is marked on the scanner near the power input. Should AC power be cut, the UPS supplies power to the computer and the monitors for at least 5 seconds to safely shut down the system ensuring all data is saved.

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