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INSTALLATION GUIDE
SMARTHOME ALARM SYSTEM
Congratulations on your purchase of the Egardia
SmartHome Alarm System. The Egardia
SmartHome Alarm System is a wireless all-in-one
alarm system to protect your home or your office
against burglary. The starter kit is easily extended
with additional wireless accessories. Optimize the
security of your home against burglary, fire and
water damage and create a comfortable home by
having your lights and heating automatically and
cleverly managed by Egardia.
Customer services
Please visit www.egardia.com if you would like
further information about the installation and/or use
of Egardia. The answers to a number of frequently
asked questions can be found at
www.egardia.com/userquestions.
This package has been put together with care.
Please contact our customer services if you would
like any help during installation or if something is
missing from the package. Never return a package
without prior instruction from our customer services.
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Summary of Contents for Egardia SMARTHOME
- Page 1 Customer services Please visit www.egardia.com if you would like further information about the installation and/or use of Egardia. The answers to a number of frequently asked questions can be found at www.egardia.com/userquestions. This package has been put together with care.
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Page 2: Contents Of The Package
CONTENTS OF THE PACKAGE An overview of the parts included in this package. SmartHome Gateway The gateway needs to be connected to your modem or router. The gateway registers and activates alarm notifications. The gateway also includes a siren. Power adapter and Ethernet cable These items enable you to connect the gateway to the power grid and your modem. - Page 3 Would you like to go away for the weekend or on holiday without having to worry about the house? Egardia guards the house 24 hours a day, 7 days a week. Let us know who your contacts are. They could be friends, family or neighbours. We contact them straightaway by phone, SMS text message or email in case of an alarm.
- Page 4 They can be set to go on or off based on the status of your alarm system and based on timers and schedules. You can expand the Egardia Alarm system with up to 160 accessories. Please see www.egardia.com for all the available options.
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Page 5: Installing The Alarm System
INSTALLING THE ALARM SYSTEM The installation of the Egardia Alarm system consists of four simple steps. CONNECT THE CONNECTING STEP 1. GATEWAY TO THE THE GATEWAY MODEM REGISTER YOUR STEP 2. REGISTRATION ALARM SYSTEM AND ENTER YOUR SETTINGS FIND THE BEST... -
Page 6: Installation Checklist
INSTALLATION CHECKLIST Please note! Make sure The gateway needs to be connected to a modem or the available Ethernet router with an available Ethernet port. Please port works by connecting contact a computer store or your internet provider your PC or laptop to it about the options for increasing the number of and opening your Ethernet ports. - Page 7 "MAC address", which is located on the side of the gateway. 50502A:_________________ You will need these six characters to register your Please note! The internal battery, which provides gateway online. an emergency power supply, is off during the installation. Please STEP 1: CONNECTING YOUR GATEWAY remove the cover plate labelled "Battery On Off", The gateway is now being connected to the internet...
- Page 8 STEP 2: REGISTRATION Please note! During the registration process you will You are now ready to register your Egardia Alarm be asked to choose a system. username and password. You will need these to log in to...
- Page 9 The standard PIN of the Setting up your personal Egardia account keypad is 1234. Please To get the most out of your Egardia Alarm system, change your PIN in your you should adjust your preferences in your personal personal Egardia Egardia account.
- Page 10 Alarm System Set up your alarm system and accessories Comfort Managing your SmartHome Smart Plugs and Smart Thermostats Cameras View and record images from your security cameras Contacts Add and remove contacts from your alarm notification list My account Add users, set your PIN and change your personal...
- Page 11 The standard PIN is 1234. You can easily change this in your personal Egardia account. Important guidelines Remove the plastic tab on the back of the keypad to activate the battery. The LED light on the panel will then blink a few times.
- Page 12 The optimum height for a motion detector in a narrow corridor is 1.70 meters. Ensure that items such as furniture or curtains do not obstruct the detector. Do not aim the detector at doors that are secured using a door/window sensor. Do not place the motion detector in direct sunlight and do not point it towards sources of heat such as an open fire, boilers or steam.
- Page 13 Please note! It is Pets important that you The motion detector is pet friendly. The detector place the motion does not respond to pets lighter than 38 kilos or detector in such a way smaller than 1 meter. If you place the motion as to prevent animals detector at a height of 2.30 meters, the area in from entering the alarm...
- Page 14 Instructions 1. Log in to your personal Egardia account and turn off the siren before you start the test. You can do this via the "Summary" or "Alarm system" page.
- Page 15 PIN and pressing the green button (open padlock).. 7. Check the "Alarm History" page in your personal Egardia account after a few minutes, to see if the test notifications have been registered. 8. Turn the battery switch on your gateway to "On" if you would like to use the emergency power supply.
- Page 16 [Gateway ID] to [SMS number] from anywhere in the world. Online: Log in to your personal Egardia account and select "ON" on the "Alarm System" page. Using the Egardia App: Log in to the Egardia App on your smartphone and press the red closed lock "ON". Deactivating: Using the keypad: Enter your personal pin code and press the green button (open lock).
- Page 17 APPENDICES A – The gateway's indicator LED lights B – Drilling instructions for the accessories A - THE GATEWAY'S INDICATOR LED LIGHTS The following table lists the gateway's most common status notifications. This table will help you determine the alarm systems status. Action Status Alarm...
- Page 18 If the "Alarm" LED light is orange, it means that one of the accessories might be malfunctioning. Please see the "Alarm History" page in your personal Egardia account to see whether the cause of the malfunction has been listed and to see which...
- Page 19 accessory is not working correctly. The accessory might be defective or it might be outside of the gateway's range. If the LED light does not turn on after the button on the accessory has been pressed, check to see if you have removed the plastic tab from the battery compartment and if the batteries are empty or the accessory is defective.
- Page 20 Use the holes in the motion detector as a guide for marking the holes in the wall. Drill the holes and use the plugs. Attach the sensor to the wall using the screws. Close the front and screw it shut. Door/window sensor Use the two holes in the door/window as guide for marking the holes in the door or window frame.
- Page 21 To claim under this warranty the customer must contact Egardia Customer services for instructions on how to return the product. The customer shall send the product to Egardia at his own risk and shall be responsible for any costs incurred in transporting the product. Provisions of Guarantee This Guarantee does not cover the following and the customer will be required to pay repair charge, even for defects occurring within the Guarantee period referred to above.
- Page 22 Your product is suitable for use in semi-tropical and moderate climates. Only use your product in accordance with Egardia’s product documentation. The Egardia products are not intended for children and must not be used as a toy. Do not attempt to dismantle this product as it contains no user-service parts.
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