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Quadro QUADRO4LI Administrator's Manual

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Quadro4Li Manual II: Administrator's Guide
Edition 1, Jan 2011
SW Release 5.2.25 and higher

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  • Page 1 Quadro4Li Manual II: Administrator's Guide Edition 1, Jan 2011 SW Release 5.2.25 and higher...

  • Page 2: Table Of Contents

    Quadro4Li Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Step-by-step guide to install and configure Quadro basically. Manual II: Administrator's Guide About this Administrator's Guide ........................ 4 Quadro’s Graphical Interface ........................5 Administrator’s Main Page ..............................5 Recurrent Buttons ................................
  • Page 3 Quadro4Li Manual II: Administrator's Guide Extensions Directory ..............................53 Authorized Phones Database............................54 Call Back Services ..............................56 Telephony Menu................................57 Call Statistics ................................57 RTP Statistics ...............................59 FAX Statistics ...............................60 SIP Settings................................60 RTP Settings ................................61 NAT Traversal Settings ...............................62 Line Settings................................64 IP Line Settings ..............................64 Supported SIP Phones ..............................65...
  • Page 4 Quadro4Li Manual II: Administrator's Guide Manual III: see Extension User's Guide Describes detailed the menus available for extension users and includes further all call codes at a glance.

  • Page 5: Manual Ii: Administrator's Guide

    Quadro IP PBX and configure the phone extensions with the Epygi SIP Server. After successfully configuring the Quadro IP PBX, users will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access the Internet from devices connected to the LAN.

  • Page 6: Quadro's Graphical Interface

    Quadro GUI from, the username user is logged in and the time until the next automatically logout is provided herein. The current version of the Quadro's firmware and of its boot loader is also available here. The idle session timeout is set to 20 minutes. If no action is performed during that time, user will be automatically moved to the Login page and will be requested to login again.

  • Page 7: Recurrent Buttons

    Entering SIP Addresses Correctly Calls over IP are implemented based on Session Initiating Protocol (SIP) on the Quadro. When making a call to a destination that is somewhere on the Internet, a SIP address must be provided.

  • Page 8: Administrator's Menus

    The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first startup to make sure that it works properly in its network environment.
  • Page 9 The System Configuration page offers the following input options: Host Name requires a host name for the Quadro device. Domain Name requires the LAN side domain name which the Quadro belongs to. IP Address requires the Quadro host address for the LAN interface.

  • Page 10: Internet Configuration Wizard

    Internet Configuration Wizard The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
  • Page 11 The WAN Interface Configuration page may be used to modify the MAC address of the Quadro. This might be necessary if the ISP (Internet Service Provider) requires a specified MAC address, for example, for authentication.

  • Page 12: System Security Management

    The System Security Diagnostics page allows running the security audit and getting the security reports. The Start Security Audit functional button is used for running the security audit. The Quadro Security Audit is a security reporting system, which generates the warnings regarding the Quadro's weaknesses relative to the selected Security Level.

  • Page 13: Status

    IP Line Settings . • Firewall/NAT . Please note: Refer to the Quadro admin guide regarding the security related configuration options on the Quadro. Status The system status window displays non-editable tables providing extensive system status information about Quadro: General...

  • Page 14: General Information

    When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve as a counter and traffic statistics will be updated every minute. DNS Server, Alternative DNS Server and Default Gateway - these display the Quadro settings corresponding to what has been configured with System Configuration Wizard.
  • Page 15 Quadro4Li Manual II: Administrator's Guide Administrator’s Menus The Transfer Statistics page shows a user-defined statistics table with the transmit/receive value (criteria), interface type and time period. It contains the following components: Time range of statistic table - the drop down list includes the period (in days) statistics data that is to be collected and the corresponding diagram charts that are to be built.

  • Page 16: Lines Status

    For Voice Mail Service, the voice mailbox configuration mode is displayed here. This allows administrator to view the status and to be notified about services running on Quadro for every line. The services are designed as links that guide the administrator to the corresponding service page of the selected user.
  • Page 17 The Trunk checkboxes are only present when there is more than one ISDN trunks present on the Quadro. These checkboxes are used to select the ISDN trunk number(s) over which the ISDN traffic chart will be built.

  • Page 18: Memory Status

    • Extension - the two-digit number of the extensions on the Quadro. The extension numbers are created as links that lead to the page Extensions Management – General Settings where the details about the SIP registration of the correspondent extension can be found. This column also lists SIP registrations of the SLA lines.

  • Page 19: Ip Lines Registration Status

    IP Lines registration information on the Quadro. The Registered IP Lines table lists the IP lines and remote extensions registered on the Quadro, as well as all SLA lines registered from each IP phone. The table indicates the actual IP addresses of the remote devices, the usernames by which the devices have been registered on Fig.

  • Page 20: Ip Routing Configuration

    Layer (Level Two Media Access Control Layer) and routing operates at OSI Network Layer (Level Three). Quadro’s IP Routing service allows you to route IP packets from one destination to another (or to a specified router) through Quadro or a Quadro VPN.
  • Page 21 Route Via contains the available PPTP and L2TP connections on the Quadro. A connection selected from this list will be used to route the IP packet from the Quadro’s LAN to the peer behind the PPTP/L2TP tunnel. Route To requires the IP address range of the possible peers behind the PPTP/L2TP tunnel whereto the IP packets should be Fig.

  • Page 22: Configuration Management

    You will not be automatically redirected to the GUI start page. After the successful reboot you will need to enter into the management page and login again to access the Quadro’s configuration.

  • Page 23: Automatic Firmware Update

    The Automatic Firmware Update page allows you to configure an automatic update of the Quadro’s firmware (software image) as it becomes available on the server. When this service is enabled, on the configured day and time Quadro will automatically check for a new available firmware on the server and will either notify the administrator or update the firmware right away, depending on the configured settings.

  • Page 24: Legible Configuration Management

    The Legible Configuration Management is used to manually manage the configuration on the Quadro. This will allow you to download a piece of configuration from the Quadro in the way of legible file, to make necessary changes in that file and to upload it back to the same or different Quadro(s).
  • Page 25 Quadro4Li Manual II: Administrator's Guide Administrator’s Menus The System Events table is the list of new and read system events. System events have corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).
  • Page 26 Flash LED - The second LED (yellow) will blink every second and a notification will be displayed on the bottom of all pages. For some events the LED will start flashing after a delay. • Send Mail – an e-mail notification about the new event on the Quadro will be sent to the e-mail address specified in the Mail Settings page.

  • Page 27: Time/Date Settings

    IDS log list. If Quadro cannot receive an IP address from the DHCP or PPP servers, or cannot register an extension on the SIP or Routing servers, or cannot reach an NTP server, it raises only one event for the entire period the action has failed, but will continue to try. When the required action is successful Quadro raises an appropriate message.

  • Page 28: Mail Settings

    SMS Settings The SMS Settings are used to configure the SMS parameters that will allow Quadro to send the voice mail notifications or event notifications via SMS to the extension user’s mobile phone. Every extension user can enable voice mail notifications...

  • Page 29: Firmware Update

    Epygi Technical Support WEB page. Updating new firmware requires a working power supply. Quadro is provided with a battery (accumulator). If the battery is low or simply absent the “There is no battery or voltage is low”...

  • Page 30: Networking Tools

    Quadro. You will not be automatically redirected to the Login page. To access the Quadro’s Web GUI, you need to connect Quadro again and login. Attention: After the firmware update, all IP phones Fig.

  • Page 31: Snmp Settings

    SNMP Settings page is divided into two pages: Global SNMP Settings and SNMP Trap Settings. Global SNMP Settings are used to enable the SNMP agent on the Quadro, to select the SNMP protocol version for communication with the administrating application and to define the community for administrating application to connect the Quadro.

  • Page 32: Diagnostics

    Fig. II-53: System Diagnostic page problems occur during the diagnostics. Show System Logs link leads to the page where Quadro’s logs might be viewed, downloaded and the logging setting may be adjusted. System Logs The System Logs page is accessible by pressing the Show System Logs link on the Diagnostics page. This page is used to adjust where system logging settings, view system logs directly in your browser or download them locally to your PC.
  • Page 33 The Mark all Logs button is used to set a line marker in the logs. If you need to follow a certain piece of log, push this button to set a starting mark in all logs and then perform the needed actions over the Quadro. When the actions are done, push this button again to set an ending mark in all logs.

  • Page 34: Features

    Upload Language Pack The Upload Language Pack page allows you to upload a custom language for GUI and Voice Messages of the Quadro. The language of voice messages can be switched to the custom Language Pack language from the GUI setting page in the System Configuration Wizard.

  • Page 35: User Rights Management

    The User Rights Management service sets restrictions on the GUI access for various users, permits or denies the access to certain Web GUI configuration pages and creates multilevel user management of the Quadro. The feature is useful to the ISPs in order to set the restrictions for certain customers to manage the Quadro’s configuration.
  • Page 36 Quadro4Li Manual II: Administrator's Guide Administrator’s Menus Please Note: The Administrator’s account cannot be disabled. The Roles page contains a table where the Local Administrator and Extensions users are listed. This page allows you to set the permissions to the GUI pages for each user in the table.

  • Page 37: Users Menu

    The Change Extension Length page will not appear again unless the default configuration settings are restored on the device. Two types of user extensions, active and inactive, can be created on the Quadro. Active extensions are those that are attached to a line, can place and receive calls and use available telephony services.
  • Page 38 Administrator’s Menus The following columns are present in the table: • Extension - lists user or attendant extensions on the Quadro. This number is used for internal PBX calls. • Display Name - indicates an optional display name to identify the caller.

  • Page 39: User Extension Settings

    Allow Call Relay enables the current extension to be used to access the Call Relay service in the Quadro’s Auto Attendant. It is recommended to define a proper and non-empty password when enabling this feature in order to protect the Call Relay service from an unauthenticated access.
  • Page 40 SIP Port indicates the host port number to connect to the SIP server. The SIP server port may only contain digit values, otherwise the error message “SIP Server Port is incorrect” will be displayed when applying the extension settings. If the SIP server port is not specified, Quadro will access the SIP server through the default port 5060.
  • Page 41 The Address text field is used to define the address where the call will be redirected. The value in this field is strictly dependent on the Call Type defined in the same named drop down list. If the PBX call type is selected, the Quadro extension number should be defined in this field.
  • Page 42 (the password, the voice mail greeting message and the user’s name for Extensions Directory) from the handset. By default, the Voice Mail Configuration Wizard is enabled when the Quadro’s is in the factory reset state. It can be manually enabled from this page by pressing the Activate button.

  • Page 43: Pickup Group Extension Settings

    Please Note: This checkbox can be simultaneously selected on as many extensions as QCM licenses are available on the Quadro. The Go to User Settings link is used to make a quick jump to the extension specific Extension's Main Menu page (see Manual III – Extension User’s Guide).

  • Page 44: Call Park Extension Settings

    The Address text field is used to define the address to be included in the Access List table. The value in this field is strictly dependent on the Call Type defined in the same named drop down list. If the PBX call type is selected, the Quadro extension number should be defined in this field. For the SIP call type, the SIP address should be defined, for the PSTN call type, the PSTN user number should be defined here.

  • Page 45: Paging Group Extension Settings

    Quadro4Li Manual II: Administrator's Guide Administrator’s Menus confirm”. Retrieve Timeout text field requires a timeout (in minutes) during which the parked call will stay active, i.e. the parked user will remain on-hold. When the call park retrieve timeout expires, the hold music stops playing to the parked user and a new call is being placed towards the extension initiating the call park.

  • Page 46: Attendant Extension Settings

    The Address text field is used to define the address to be included in the Access List table. The value in this field is strictly dependent on the Call Type defined in the same named drop down list. If the PBX call type is selected, the Quadro extension number should be defined in this field. For the SIP call type, the SIP address should be defined, for the PSTN call type, the PSTN user number should be defined here.
  • Page 47 Administrator’s Menus The Extension to forward drop down list is used to choose the extension where the incoming FAX addressed to the Quadro’s Auto Attendant will be forwarded. The list contains only those extensions that have FAX support enabled. FAX support can be enabled from the Extension Codecs page.
  • Page 48 If external SIP or PSTN users are added to the Quadro Authorized Phones database, they are free to access the Auto Attendant Services without passing the authentication or to use the Call Back services.

  • Page 49: Extension Codecs

    If the caller does not find an appropriate codec, the communication cannot take place. If you want to be reachable by all IP calls, it is helpful to support as many codecs as possible. In this case, all the codecs that Quadro offers should be added to the Codecs table. Some codecs require a high transfer rate of up to 64 kbit/s.

  • Page 50: Call Park Service

    While being on a call with user A, the Quadro user dials the appropriate calling code. As a reply, Quadro will play the 892220 to the Quadro user, while user A is put on hold. The Quadro user then moves to a different location and makes an SIP call to the 892220 number. When this SIP call is established to the 892220 number, user A will then be connected to the Quadro user and the conversation will resume.

  • Page 51: Receptionist Management

    Receptionist Management The receptionist feature on the Quadro offers a variety of services to manipulate with multiple calls, to keep the calls in the queue with the perspective to be answered by the receptionist and finally to be forwarded to the corresponding destination, if needed.
  • Page 52 Multi-Company Receptionist Quadro provides the possibility to use a single IP phone to manage the receptionist’s features for multiple companies at the same time. To do so, the incoming line appearance for the phone should be created, attached to the IP line of the IP phone and be labeled to the corresponding company name.
  • Page 53 The following options are available in Functions the drop down list: • Watch Ext. # - watch the extension on the Quadro and a possibility to pickup the call addressed to that extension. • Call Park Ext # - watch the calls parked to the corresponding extensions and a possibility to retrieve the calls parked to that extension.

  • Page 54: Extensions Directory

    IP phone later, leave this checkbox unselected. Extensions Directory The Extensions Directory is a useful tool for callers to get direct access to the Quadro extensions by spelling the username with the help of the phone keypad. The Extensions Directory can be accessed through Quadro’s Auto Attendant Services...

  • Page 55: Authorized Phones Database

    Authorized Phones Database The Authorized Phones Database page is used to create a list of trusted external phones. If they are part of the Quadro Authorized Phones database, external SIP or PSTN, then users are free to access the Quadro Auto Attendant services without requiring authentication. When adding a trusted phone to the list, an existing extension has to be chosen.
  • Page 56 Quadro system. The trusted user will directly access the Quadro Auto Attendant services. The SIP settings of the login extension will be used when making IP calls.

  • Page 57: Call Back Services

    To use Pre-configured Call Back, the PSTN caller registered in the Authorized Phones Database simply calls to the PSTN number attached to the Quadro from the global PSTN network. Let the call to ring twice and then hang up. Call Back will be instantly activated, and Quadro will call back to the defined Call Back destination.

  • Page 58: Telephony Menu

    If there are no enough entries in the call statistics table on the Quadro, the system will wait until the necessary number of entries will be collected and then will upload the statistics file to the server or send it to the email address.
  • Page 59 • Statistics page where all RTP parameters of established call are provided. • Authenticated By information about the callers that passed an authentication on the Quadro as configured in the Local AAA Table (see Call Routing). • Information about FAX statistics for the calls that have a FAX transmission handled.

  • Page 60: Rtp Statistics

    SIP destination to another through the Quadro’s Auto Attendant. Each group of parameters describes characteristics of a piece of RTP stream composing an overall SIP session. Normally, one leg describes the RTP stream from caller to the Quadro and the other leg describes the RTP stream from Quadro to the destination.

  • Page 61: Fax Statistics

    RX Delay Decrease Count - indicates the number of times the delay in jitter buffer is decreased during the call. Please Note: RTP Statistics is logged only when at least one of the call endpoints is located on the Quadro. For example, it will not be logged when: •...

  • Page 62: Rtp Settings

    • High availability will apply SIP timers to shorten the call establishment, registration confirmation and registration failure procedures. This selection provides more firmness to the SIP connection but increases the network traffic on the Quadro. • Custom allows manually defining the Registration Timeout, Registration Failure Timeout, Transaction Duration and Session refresh timeout SIP timers (in seconds).

  • Page 63: Nat Traversal Settings

    Telephone Event Draft Support enables telephony events transmission according to the draft-ietf-avt-rfc2833bis-04. The checkbox needs to be toggled if the SIP destination party phone or IVR has problems recognizing DTMFs generated by the Quadro. Enable RTCP Support enables Real Time Control Protocol support and allows for the RTCP packets transmission. RTCP protocol is used for monitoring the RTP streams and changing RTP characteristics depending on Network conditions.
  • Page 64 The NAT Exclusion Table page includes a table where all possible IP ranges are listed that allows you to exclude some network addresses from being NATed. For example, if a Quadro user needs to make SIP calls within the local network as well as outside of that network, all local IP addresses are required to be excluded from NAT traversal settings by being listed in this table.

  • Page 65: Line Settings

    IP Line Settings The IP Line Settings page is used to configure IP lines for IP phones to be connected to the Quadro. Quadro provides the options to connect SIP phones to its LAN side, assign the corresponding IP line to an active extension, and use SIP phones as a simple phone with all telephony services of the Quadro (for example, call hold, waiting, transfer, etc).

  • Page 66: Supported Sip Phones

    IP phone attached to the Fig. II-119: IP Line Edit page line. Supported SIP Phones The following is the list of SIP phones that can be configured to work with Quadro IP PBXs using the Plug-and-Play option: • • snom 190 Aastra 6751i (also supports FVC), •...

  • Page 67: Programmable Keys Configuration

    SLA - use the functionality of the SLA line as configured in the Key System Emulation page. It may be a direct connection to the available PSTN lines on the Quadro or to the certain SIP server. • Watch Ext. # - watch the extension on the Quadro and a possibility to pickup the call addressed to that extension.

  • Page 68: Isdn Settings

    The ISDN service allows Quadro act as a user or as a network. If connected to a private PBX, the Quadro should be configured in the network mode.
  • Page 69 For MSN service enabled, the Routing Settings page is used to assign MSN numbers to the certain destinations on the Quadro. The MSN number can be assigned to the Quadro’s extensions, to the Auto Attendant, or to the routing agent. The destination selected from this page will ring upon incoming call to the corresponding MSN number comes in.
  • Page 70 The Passive Mode checkbox is used to leave the ISDN Layer1 connection in the Slave mode. When this checkbox is selected, Layer1 remains idle when calls are not available. When this checkbox is not selected, Quadro keeps its Layer1 always active. This checkbox enables the Enable TEI Remove Procedure and Permanent TEI Value checkboxes.
  • Page 71 The Generate Progress tone on IP checkbox selection will generate the progress tone to IP. When Generate Progress Tone to PSTN/PBX checkbox is selected, Quadro generates ring tones to callers during ISDN call dialing. This feature is mainly applicable to 2-stage dialing mode.

  • Page 72: Gain Control

    • For ISDN trunks Transmit Gain defines the level of voice transmitted by Quadro to the PSTN network and Receive Gain defines the volume of voice received by Quadro from the PSTN network. • For Voice Mail the Recording Gain defines the volume of the...

  • Page 73: Sip Tunnel Settings

    Optionally, a SIP tunnel can be mutually established on two Quadros allowing to route SIP calls back and forth. A Quadro can be at the same time configured both as a slave and as a master to the same remote device, i.e. the slave Quadro can act as a master for the master device it is registered on.

  • Page 74: Call Routing

    SIP registration is not needed for extensions to make routing calls. The Call Routing page offers the following components: When the Route all incoming SIP calls to Call Routing checkbox is disabled, for all incoming SIP calls Quadro will first search the incoming SIP address in the Extensions Management table.
  • Page 75 Fig. II-135: Call Routing table – brief preview Defining patterns in the Call Routing Table avoids registering Quadro at the routing management server and gives you an option to establish a direct connection to the destination or to use a SIP server for call routing.
  • Page 76 9093450a. Call Type gives you the option to select the call type. The following call types are available: • PBX - local calls to Quadro’s extensions • PBX-Voicemail - calls directly to the voice mailbox of the local PBX extension •...
  • Page 77 The field requires information in a range from 2 to 20. If you leave this field empty, no limitation will apply to the number of simultaneous logons. The Use RTP Proxy checkbox is available for SIP and IP-PSTN call types and is applicable when a route is used for calls through Quadro between peers that are both located outside the Quadro.
  • Page 78 (or replacing, depending on the configuration of the SIP server) the key headers of the SIP messages used to establish the call. • Default Privacy – with this selection, Quadro specific SIP privacy will not be applied and all privacy will rely on the configuration of the SIP Server.
  • Page 79 In the Available Time Period drop down lists, the time range of the pattern validation should be defined. Any time selected in this field will be considered corresponding to the Quadro’s Time/Date Settings. The Custom selection provides the option to manually define the validity period(s).
  • Page 80 Quadro4Li Manual II: Administrator's Guide Administrator’s Menus The Call Routing – Local AAA Table - Add Entry page offers a group of manipulation radio buttons to select the type of authorization and the following other parameters: • Authentication by Caller ID – this selection is used to set the authentication based on the caller’s phone number (which...

  • Page 81: Allowed Characters And Wildcards

    Quadro4Li Manual II: Administrator's Guide Administrator’s Menus Allowed Characters and Wildcards The following is the set of characters and wildcards allowed in the Pattern and Inbound Caller Pattern text fields of the Call Routing Wizard: Characters: 0…9 a…z A…Z + = $ ; / ~ _ - . & ( ) ' ! * ? {} , [ ]...

  • Page 82: Best Matching Algorithm

    All calls through and within a Quadro are made according to call routing patterns that specify a destination based on a dialed number. When a user dials a number to make a call, the Quadro matches the dialed number against the existing patterns that are specified in the Call Routing table. If the dialed number matches only to a single pattern, this pattern will be used to set up a call.
  • Page 83 Quadro4Li Manual II: Administrator's Guide Administrator’s Menus Example. The user has dialed 1231 and the following matching patterns have been found. The list of patterns 123* {11-15}3* ?2?1 123? [1-3]* [1-3]??? {100-150, asd, \*\?}1 12*31 1[1-3]3[0-8] 1231 *2*1 Step 1: The list is split into two groups separating the patterns with “*” from those without (Criterion 1). The patterns with “*” form a group with a lower priority and are pushed back to the end of the list.

  • Page 84: Voip Carrier Wizard

    VoIP Carrier’s SIP server. The settings of that extension will be used to make calls from Quadro’s users towards the created VoIP Carrier will be placed. VoIP Carrier Wizard – Page 1 provides a following option of...
  • Page 85 The Use RTP Proxy checkbox is applicable only when a route is used for calls towards a configured VoIP Carrier from a peer located outside the Quadro. When this checkbox is selected, the RTP streams between external users will be routed through Quadro. When the checkbox is not selected, RTP packets will move directly between peers.

  • Page 86: Radius Client Settings

    RADIUS (Remote Authentication Dial In User Service) specifies the RADIUS protocol used for authentication, authorization and accounting, to differentiate, to secure and to account for the users. The RADIUS Server provides the option for a caller from/through Quadro to pass authentication and to be able to dial a specific number.

  • Page 87: Voice Mail Recording Codec

    Call Control Access page to allow the application a remote access. Creating a filtering rule is not required if the firewall is not setup on the Quadro. The field shows Opened if there is at least one enabled filtering rule for the Call Control Access.
  • Page 88 On the Quadro, Shared Line Appearance (SLA) lines act as an intermediate link between the external PSTN lines or SIP servers on one end and the programmable keys on the IP phones. The SLA lines should be first configured on the Quadro from the Key System Emulation page. Each SLA line can correspond to one of the external PSTN lines or be a direct connection to a SIP server.
  • Page 89 Quadro4Li Manual II: Administrator's Guide Administrator’s Menus Inactive - disables the corresponding SLA line. PSTN - allows you to assign the SLA line to the available PSTN lines on the Quadro. This selection disappears when there are no more unassigned PSTN lines available. Attention: By assigning a PSTN line to an SLA line, it becomes unavailable for calls through Auto Attendant or Call Routing Table.

  • Page 90: Key System Advanced Configuration

    System allows you to forward incoming calls to the Quadro PSTN lines, thus giving callers a possibility to make calls through remote Quadro's PSTN lines. To do so, select PSTN from the Call Type drop down list and type pstn (capital and lower case letters allowed) in the Forward to text field.

  • Page 91: Rtp Streaming Channels

    Quadro4Li Manual II: Administrator's Guide Administrator’s Menus RTP Streaming Channels The RTP Streaming Channels page is used to configure channels where the broadcast RTP streams are transmitted. These channels may be then configured to be used as hold music (see Manual III – Extension User’s Guide) or any other type of music played to the caller.

  • Page 92: Internet Uplink Menu

    The PPTP Server text fields are only enabled when Quadro is running with the PPTP interface and require the IP address of the PPTP server. The Encryption drop down list is only enabled when Quadro is running with the PPTP interface and it is used to select the encryption for the traffic over the PPTP interface.

  • Page 93: Vpn Configuration

    IP addresses. When Quadro is connected to the Internet with a fixed IP address, it will be set up to act as a VPN gateway. Quadro is then prepared to establish an IPSec connection with another VPN gateway device, but also allows access to Road Warriors. A notebook /laptop used by a traveling employee could also be a Road Warrior.
  • Page 94 Even if someone gets the public key, decryption cannot be possible without the private key. Quadro generates such a pair of keys automatically when it is set up. The user cannot see the private key, but must know the public key because their IPSec connection partner will need it.
  • Page 95 Administrator’s Menus A group of radio buttons are used with Dynamic IP/Road Warrior and Static IP/ Remote Gateway to select if the remote Quadro (or another VPN gateway device) is connected to the Internet with a dynamic IP address and is acting as a Road Warrior, or is connected to the Internet with a fixed IP address and is acting as a VPN Gateway.
  • Page 96 System prevents to start a connection with Shared Secret automatic keying selected if there is already a connection with RSA automatic keying started, and vice versa. The Local ID requires an IP address, Quadro FQDN (Fully Qualified Domain Name) that is resolved to an IP address, or any @-ed string that is used in the same way.
  • Page 97 L2TP tunnels have no data encryption mechanism. The Host Name and a Password specify each side. The client should know the server’s name and password (the Quadro server has no password) and the server should set the client’s host name and a password. The client and server settings have to match on both sides for successful connection establishment.
  • Page 98 Please note: When creating a connection with a Windows Server, ensure that a user with the Quadro’s host name and Dial-in access exists on the server. When creating a connection with a Windows Client, ensure that the Peer name specified on this page matches the Dial-in connection’s username.

  • Page 99: Dynamic Dns Settings

    Internet with a dynamic IP address (and PPP, DHCP client) and want to allow access from the Internet to a device behind the firewall. For example, if you want to run your own WEB server. To enable the DynDNS service on Quadro, you first have to choose a DynDNS provider and register at their website. Quadro4Li; (SW Version 5.2.x)

  • Page 100: Firewall And Nat

    The Firewall Configuration page allows setting up a firewall, configuring the security level and enabling the NAT and IDS services of Quadro. A Firewall is a security service configured by the Quadro administrator based on various criteria. The firewall allows or blocks traffic based on policies, services and/or IP addresses.

  • Page 101: Advanced Firewall Settings

    Advanced Firewall Settings Advanced Firewall Settings are used to deny Ping and Portscanning operations addressed towards the device. With these features enabled, Quadro will answer with inscrutable messages to the Ping and Portscanning operations. Please Note: Operations are available only when the firewall is...
  • Page 102 Incoming Traffic/Port Forwarding rule. Note: It is not allowed to forward incoming packets when the NAT service is disabled on the Quadro. Port Translation text field is available for “Allowed” action only...

  • Page 103: Service Pool

    Quadro4Li Manual II: Administrator's Guide Administrator’s Menus To Add a Filtering Rule Select the Filter link (Incoming Traffic/Port Forwarding, Outgoing Traffic, Management Access, SIP Access, Blocked IP List, Allowed IP List or Restricting IPSec) to add a rule for it. The corresponding Filter table will appear in the same window.

  • Page 104: Ip Pool

    Quadro4Li Manual II: Administrator's Guide Administrator’s Menus IP Pool The Manage IP Pool Groups link opens the IP Pool Configuration page. The IP Pool table is the list of all added groups and the members assigned to these groups. If a group is empty, EMPTY will be indicated in the Members column.

  • Page 105: Ids Log

    Quadro4Li Manual II: Administrator's Guide Administrator’s Menus To Add a new Group with Members Select the Manage IP Pool Groups link on the Filtering Rules page. Click on the Add button on the IP Pool Configuration page. A page where a new group may be added will appear in the browser window.

  • Page 106: Network Menu

    LAN can be accessed by its hostname or alternative alias name. The DNS Server Settings page is used to configure DNS server settings on the Quadro and to define a list of aliases for the devices in the Quadro’s LAN.

  • Page 107: Dhcp Settings For The Lan Interface

    Special Devices table to keep their IP addressed. IP Address Range defines a range of IP addresses that will be assigned to the Quadro LAN users. The IP range must be at least 6, otherwise the error message “Address Range too small” will prevent it from being saved. The error message “Address Range too large” will appear if the IP range is greater than 254.

  • Page 108: Dhcp Advanced Settings

    View DHCP Leases leads to the page where the DHCP leased LAN IP addresses are listed. The DHCP Leases page includes a list of the leased host addresses that are part of the Quadro’s LAN. For these hosts, Quadro acts as a server supplying them with a unique IP address.

  • Page 109: Dhcp Settings For The Vlan Interface

    ID and if the ID number defined in the incoming packets matched the corresponding network’s ID, the packets will be accepted. Otherwise, if the ID does not match, the packets will be dropped. In the same way, if the Quadro is integrated into the network that uses VLAN technology, outgoing packets should have the ID number of the corresponding virtual network, for the remote party to accept the packets from the Quadro.

  • Page 110: Registration Form

    Registration Form The Registration Form page appears when administrating an unregistered Quadro, and it has been created for customer support purposes. The page requires customer registration at the Epygi Technical Support Center. It provides several links offering the following registration options: Register now leads to the Epygi Technical Support System Registration page and requires customer’s information to...

  • Page 111: Voice Mail Profiles

    Quadro4Li Manual II: Administrator's Guide Administrator’s Menus Voice Mail Profiles When the administrator accesses the Voice Mail Settings of an extension, there is an additional Voice Mail Profiles link present that leads to the page where custom voice mail profiles and their settings can be defined. This link is hidden for the extension user's access.
  • Page 112 (from the handset or by downloading it from the Web management). Please Note: This service will work only when System Mail is enabled on the Quadro (see Mail Settings). Contact your system administrator, if you have problems with voice mail delivery via email.

  • Page 113: Logout

    (to inform about the new voice mail received) or if it serves as a notification for the voice mail author to be informed that the message has been received by the Quadro but is not yet played by the extension user).

  • Page 114: Pbx Services For Quadro's Administrator

    Quadro4Li Manual II: Administrator's Guide Administrator's Manual – Quadro’s Call Codes PBX Services for Quadro’s Administrator The following PBX Services are accessible at the dial tone, characterized by beginning with the key Administrator Login  Allows to modify Auto Attendant greeting and menu messages, as well as to manage universal extension messages.

  • Page 115: Appendix: Extension User's Welcome Page

    <2. local phone line> <3. local phone line> <4. local phone line> To reach your Quadro Voice Router from a network connection inside your office, home or place of utilization, connect a Web browser to IP address: <IP address> (172.30.0.1 is the default IP address).

  • Page 116: Appendix: System Default Values

    Quadro4Li Manual II: Administrator's Guide Welcome Page Appendix: System Default Values Administrator Settings Parameter System Default Value Login name -admin Admin Settings Password - 19 Quadro Hostname quadro Quadro Domain Name epygi-config.loc 172.30.0.1 LAN IP Address Subnet Mask - 255.255.0.0 Disabled.
  • Page 117 Quadro4Li Manual II: Administrator's Guide Welcome Page Parameter System Default Value Extension Length – 2, once applied extensions 00, 11-28 appear Extensions Management All extensions are shown Display name – none, Password – empty, 11-28 extensions attached to the IP lines 1-18, Extension Settings –...
  • Page 118 Quadro4Li Manual II: Administrator's Guide Welcome Page Parameter System Default Value Enabled, 100 entries for all type of calls. Call Statistics Automatic Downloading of Call Statistics – disabled. UDP and TCP Port – 5060, Session Timer – disabled, SIP Settings TLS Port-empty DNS Server for SIP –...

  • Page 119: Extension Settings

    Quadro4Li Manual II: Administrator's Guide Welcome Page Parameter System Default Value Blind transfer to VM – disabled, Key System Emulation – Advanced Blind transfer to extension – disabled. Configuration Undefined. RTP Streaming Channels Unconditional Call Forwarding – disabled, Advanced Settings for SLAs No Answer Call Forwarding –...
  • Page 120 Quadro4Li Manual II: Administrator's Guide Welcome Page Parameter System Default Value Send new voice message notifications via SMS – disabled, Send new voice message notifications via phone call – disabled, Voice Mail Indication - Lamp indication, Zero Out – enabled, to 00 default Attendant, FAX Redirection –...

  • Page 121: Appendix: Software License Agreement

    (collectively, the "Licensed Materials"). You may use the Licensed Materials only in connection with your operation of your Quadro. You may not use, copy, modify or transfer the Licensed Materials, in whole or in part, except as expressly provided for by this Agreement.
  • Page 122 252.227.7013, as applicable. 11. Entire Agreement. It is understood that this Agreement, along with the Quadro Installation Guide and User’s Manual, constitute the complete and exclusive agreement between you and the Licensor and supersede any proposal or prior agreement or license, oral or written, and any other communications related to the subject matter hereof.

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