The exact awning size for the Elddis Xplore 554 2021 is not provided in the context. However, it is suggested to contact awning suppliers like Isabella, Outwell, or Kampa for accurate fitment.

This answer is automatically generated

John Mcgovern

April 2, 2025

Heater not working

1 comments:

Mr. Anderson

April 2, 2025

The heater in the Elddis Xplore may not be working due to one of the following faults:

1. No Flame Detected – Check if there is gas in the bottle, no blockage in the gas line, and ensure propane is used if the temperature is below +5°C.

2. Overheat – Make sure there is water in the water heater and allow 5–10 minutes for the heater to cool before resetting.

3. Low/High Voltage Supply – Ensure the battery voltage is between 10 V d.c. and 15 V d.c.

You can identify the exact fault by observing the number of yellow bars lit on the temperature bar after holding the diagnostic button.

This answer is automatically generated

Summary of Contents for elddis XPLORE

Page 1 Touring Caravan OWNERS HANDBOOK Issue 1...
Page 2: Table Of Contents
WELCOME AND INTRODUCTION ..1-1 Connecting To Mains Supply On Model Year Designation ......1-1 Arrival at Site ........... 6-1 Xplore Technical Approvals ..... 1-1 Disconnecting Mains Supply When Leaving Site ..........6-2 GENERAL SAFETY ....... 2-1 Overseas Electrical Connection ....6-2 Please read before using your new Gas Safety Advice ........
Page 3 CONTENTS Smoke Alarm ......... 8-26 SECURITY ..........9-1 Nuisance Alarms ........8-27 Caravan Theft ......... 9-1 Battery Replacement ......8-27 Tracker Retrieve ........9-1 Cleaning your alarm ......8-27 CRIS - The Caravan Registration and Carbon Monoxide Alarm ....... 8-28 Identification Scheme ......
Page 4 Front Panel and Gas Bottle Locker Door ............13-1 Awning Channel ........13-1 EQUIPMENT LIST ........ 14-1 Xplore Range ........14-1 WIRING DIAGRAM - XPLORE .... 15-1 Road Lights - Xplore ......15-2 GENERAL QUESTIONS ...... 16-1 GLOSSARY .......... 17-1 SERVICE DOCUMENTS ...... 18-1 NOTIFICATION OF CHANGE OF OWNERSHIP ........
Page 5 CONTENTS CONTENTS-4...
Page 6: Welcome And Introduction
Owners should not tow their In order to ensure your new caravan is safe touring caravans with commercial vehicles. to use, Xplore are members of and have When selecting a towing vehicle it is been inspected by the following bodies.
Page 7 INTRODUCTION...
Page 8: General Safety
In order for you to get the most out of your to the cooker. Ensure you read the new Xplore touring caravan it is necessary ‘advice to occupier label’ fitted to your for you to be aware of the following:...
Page 9: Ventilation
A pan fire must not have an extinguisher aimed VENTILATION at it, but must be smothered with a fire All caravans manufactured by Xplore are blanket. ventilated at both high and low level in accordance with BSEN 721 Safety In Case Of Fire Ventilation.
Page 10: Your Caravan Payload Explained
Plated maximum technical will reduce the overall payload available to permissible laden mass (PMTPLM) the customer. As specified by Xplore and in compliance User Payload is the sum of the PEP and the with the European Directive on Masses and OEP.
Page 11 GENERAL SAFETY...
Page 12: Preparing For The Road
PREPARING FOR THE ROAD LOADING PREPARING FOR THE ROAD Always lower and secure the jockey wheel Caravan Towing Vehicle Weight and the four corner steadies (with the brace Ratio provided) before entering the caravan. This This ratio has a major influence on stability. It will ensure that the caravan does not tip up is recommended that: when you are inside.
Page 13: External Loading & Checks
PREPARING FOR THE ROAD External Loading & Checks CABLES Gas cylinders should only be stored, For peace of mind, you may wish to check correctly positioned, and secured in the the ability of the cables to be able to cope gas bottle locker.
Page 14 PREPARING FOR THE ROAD long as the AKS 3004 is not placed on Checking the efficiency of the left/right the ball, the handle will remain open. Put friction pads: the opened coupling onto the clean 1) Couple up AKS 3004 towball.
Page 15 PREPARING FOR THE ROAD Manoeuvring operation For easier manoeuvring (on campsites etc), pull the stabiliser lever to the ‘up’ position. Please do not use the stabiliser lever as an manoeuvring handle. Please use the handles on the Caravan or fit the AL-KO manoeuvring handle to your jockey wheel (available separately).
Page 16 PREPARING FOR THE ROAD BREAKAWAY CABLE Fixed tow ball systems The law requires that any trailer with a The cable with spring clip should be passed MTPLM (GVW) exceeding 750 kg must have behind the towbar assembly (where cable a braking system and it must work. If such a length is sufficient) and then clipped back on trailer becomes detached from the tow vehicle itself.
Page 17 PREPARING FOR THE ROAD...
Page 18: Towing And Driving
TOWING AND DRIVING SPEED LIMITS TOWING AND DRIVING • Always adhere to the speed limits in REVERSING force. It is advisable to have a second person • When national speed limits apply, when assisting when reversing the caravan. towing on a single carriageway, the Start practising by choosing a left-hand bend speed limit is reduced to 50mph.
Page 19: Motorway Driving
TOWING AND DRIVING MOTORWAY DRIVING When your caravan was first manufactured the tyres fitted were chosen because they Important Points: would carry the load that the caravan was 1. Caravans may not be towed in the designed to carry. outside lane of a three or four lane Note that it may be possible to increase the motorway.
Page 20: Arriving On Site
ARRIVING ON SITE Whichever method you use, and once level: ARRIVING ON SITE Apply the caravan handbrake and chock CHECK SITE REGULATIONS the caravan wheel if necessary. On arrival at a site, you should always check (ii) Lower the jockey wheel to ground level the site regulations.
Page 21: Parking On A Reverse-Sloping Site Or Steep Hill
ARRIVING ON SITE PARKING ON A REVERSE-SLOPING SITE OR STEEP HILL For successful parking on a reverse slope or steep hill, the operator need only apply the handbrake with one hand while gently but purposely inching the caravan a small distance backwards with the other.
Page 22: Getting Started
You have arrived at your destination and now it is AC or DC and whether it is at the want to start to enjoy your new Xplore touring correct voltage and frequency. caravan. The following is a step by step (ii) Your caravan is properly earthed.
Page 23: Disconnecting Mains Supply When Leaving Site
GETTING STARTED WIRING OF CONNECTING CABLE AND CARAVAN MAINS INLET WARNING: It is essential that connections are made exactly as shown. If terminal markings are not in accordance with the above diagram they must be ignored. (vii) Place any surplus cable under the caravan and store the cable in an caravan.
Page 24: Gas Safety Advice
Please note: Ventilation holes must be clear at all times. LPG GAS SYSTEM Xplore do not recommend the use of any external cylinders. All cylinders in use should be within the gas locker provided. If you wish to utilise a larger cylinder and have this outside the gas locker then the connecting hose must not exceed 750mm.
Page 25: Gas Supply
To operate the tap the arrow on the tap shows the direction of flow for the gas. The Your new Xplore caravan has been fitted with arrow should be pointing towards the a fully approved gas regulator designed to appliance for the appliance to operate.
Page 26: Water System
GETTING STARTED WARNING: Aerosols and highly flammable Step 5 - The LED should turn solid green and liquids must not be stored in the the pump will stop after compartment behind, or adjacent to, any approximately 10 seconds. The gas appliance. Some industrial LPG green LED should turn off and blink appliances operate at high pressure and briefly every 5 seconds.
Page 27: Maintenance
GETTING STARTED Instructions for Pump Storage when • When replenishing the water supply, it is not in use possible to create an air lock in the pump. As a result, the pump will run Pump hose can be inserted into groove on noisily and give no discharge.
Page 28: Troubleshooting
GETTING STARTED Troubleshooting (a) If the pump will not run: • Check at least one tap is open • Turn the pump isolation switch off and on again • Check the battery condition • Check the mains isolator switch is on •...
Page 29 GETTING STARTED...
Page 30: Electrical System
ELECTRICAL SYSTEM Note: Do not over discharge the battery. One ELECTRICAL SYSTEM of the most common causes of battery failure 12v POWER SUPPLY is when the battery is discharged below the recommended level of approximately 12.2v - Battery Installation ref table. Discharging a battery below this Your caravan will be fitted with a BCA Leisure figure will cause permanent damage.
Page 31: Resetting The Rcd
ELECTRICAL SYSTEM For normal operation all switches on the unit • Water heater ....... 3.9 amps need to be in the ON position. The switches • Blown air heaters ......8.5 amps on the left of the unit are known as MCB’s •...
Page 32 ELECTRICAL SYSTEM MAINS UNIT - XPLORE...
Page 33 ELECTRICAL SYSTEM...
Page 34: How To Use Your Caravan'sequipment
HOW TO USE YOUR CARAVAN’S EQUIPMENT Please Note: Before attempting to use any HOW TO USE YOUR electrical appliance ensure that you have CARAVAN’S EQUIPMENT connected the mains connection cable to a Within this section of your caravan’s mains hook up and that the mains isolation handbook we will give you brief details on switch is in the ‘on’...
Page 35: Thetford Duplex Combi Oven
HOW TO USE YOUR CARAVAN’S EQUIPMENT THETFORD DUPLEX COMBI OVEN WARNINGS The grill MUST only be used with the grill door open. The heat deflector below the fascia should be pulled out prior to lighting the grill. Never adjust the heat deflector position without using hand protection - ie oven gloves.
Page 36 HOW TO USE YOUR CARAVAN’S EQUIPMENT Oven Temperature Control LEAKS The oven temperature is controlled by a If a smell of gas becomes apparent, the thermostatic gas tap and is variable over the supply should be turned off at the cylinder range 130ºC to 240ºC.
Page 37: Burner Hob
HOW TO USE YOUR CARAVAN’S EQUIPMENT FULL 3 BURNER HOB RATE RATE IMPORTANT Avoid old or misshapen pans as these may cause instability. The lid must be opened fully prior to using the hotplate burners. 1. Ensure gas cylinder/supply is connected and turned on.
Page 38 HOW TO USE YOUR CARAVAN’S EQUIPMENT If the burner has not lit within 15 seconds LEAKS the control knob should be released and If a smell of gas becomes apparent, the the burner left for at least 1 minute before supply should be turned off at the cylinder a further attempt to ignite the burner.
Page 39: Refrigerator
HOW TO USE YOUR CARAVAN’S EQUIPMENT Refrigerator Maintenance • In compliance with the applicable Operation regulations, please note that the gas unit The refrigerator is equipped to operate on and the connected ventilation ducts must three power modes: be checked by authorised technical •...
Page 40 HOW TO USE YOUR CARAVAN’S EQUIPMENT Manual energy selection/automatic MES appliances ignition on MES: (manual energy selection) Electrical operation Fig 1 Fig 2 1 = Power ON/OFF switch 2 = Energy selector button 230V ~ To start the refrigerator, press button (1) for 2 3 = Energy selector button seconds.
Page 41 HOW TO USE YOUR CARAVAN’S EQUIPMENT Setting of cooling compartment Fastening and releasing the door temperature lock when parking the vehicle If the vehicle is parked for a longer period of time, the locking hook may be clamped by means of a lockbar. The door may now be opened by just pulling it without need of pressing the locking button.
Page 42 HOW TO USE YOUR CARAVAN’S EQUIPMENT Removable freezer compartment General advice • Switch the refrigerator on approximately 12 hours before filling it. • Always store pre-cooled foods in the refrigerator. Make sure that the food is well cooled when it is bought and also when transporting it.
Page 43: Defrosting
HOW TO USE YOUR CARAVAN’S EQUIPMENT Making ice cubes Switching off refrigerator • Press the MODE button to switch off. Keep button (A) pressed for two seconds. The display disappears and the appliance is fully switched off 1. Fill the ice cubes with drinking water. •...
Page 44: Winter Operation
HOW TO USE YOUR CARAVAN’S EQUIPMENT Winter operation 1. Check that the ventilation grills and the extractor have not been blocked by snow, leaves or similar. 2. When the ambient temperature falls below +8°C, the optional winter covers should be fitted. This protects the unit from excessively cold air.
Page 45: Whale Underfloor Space Heater
HOW TO USE YOUR CARAVAN’S EQUIPMENT WHALE UNDERFLOOR SPACE HEATER Water Heater Functions Water Heater Function Button Space Heater Space Heater Temperatrue Up Function Button Space Heater Temperatrue Down Space Heater Functions Space Heater Temperatrue Bar If there is air in the gas supply line, it may Operating Instructions take a few attempts for the gas to ignite.
Page 46 HOW TO USE YOUR CARAVAN’S EQUIPMENT Gas & Electric Operation Night Time Setting When using the Space Heater at night time, For maximum heat output, the Space Heater Whale recommends that you select 500W can be operated on Gas and Electric and set the temperature light to above the together.
Page 47 HOW TO USE YOUR CARAVAN’S EQUIPMENT Troubleshooting Guide The Space Heater is equipped with an electric diagnostic system which will detect fault conditions, ranging from poor gas or d.c. supply to internal Space Heater malfunctions. In the unlikely event of a failure, the red diagnostic light on the Control Panel will indicate a fault. To identify the reason for the fault, you must press and hold.
Page 48: Whale Water Heater
HOW TO USE YOUR CARAVAN’S EQUIPMENT WHALE WATER HEATER Water Heater Functions Water Heater Function Button Space Heater Space Heater Temperatrue Up Function Button Space Heater Temperatrue Down Space Heater Functions Space Heater Temperatrue Bar If there is air in the gas supply line, it may Operating Instructions take a few attempts for the gas to ignite.
Page 49 HOW TO USE YOUR CARAVAN’S EQUIPMENT Gas and Electric Operation Servicing Whale recommends that the Water Heater The Water Heater can be operated with both must be inspected, at least annually by a gas and electric at the same time. Gas and Whale Approved Service Centre or Engineer.
Page 50 HOW TO USE YOUR CARAVAN’S EQUIPMENT Troubleshooting Guide The Water Heater is equipped with an electric diagnostic system which will detect fault conditions, ranging from poor gas or d.c. supply to internal Water Heater malfunctions. In the unlikely event of a failure, the red diagnostic light on the Control Panel will indicate a fault. To identify the reason for the fault, you must press and hold.
Page 51: Whale Watermaster® Exterior Water Pump With Intelligent Control
Pump with Intelligent Control® is the yellow box located on the back of the Whale Watermaster® Socket. It automatically Your Xplore van has been fitted with the adjusts your pressure switch so that surges in Whale Watermaster® Exterior Water Pump mains power or reduction in battery voltage with Intelligent Control®...
Page 52 HOW TO USE YOUR CARAVAN’S EQUIPMENT Step Two: Insert plug into wall socket and close lid to lock into place. Figure 2a + b: Insert Plug into Whale Watermaster® Easi – Slide™ Socket Fig 2a + b: Insert Plug into Watermaster® Easi-SlideTM Socket Step Three: Adjust dust cover over opening in container.
Page 53 HOW TO USE YOUR CARAVAN’S EQUIPMENT To calibrate the Water System 5 easy steps to calibrate your Watermaster IC Pump ® Controller To ensure successful installation and optimum performance of the Watermaster® IC Unit, please follow these 5 simple steps. You must calibrate the system. Step 1 Press and hold the calibration button until the green LED starts to flash after 1-3 seconds...
Page 54 HOW TO USE YOUR CARAVAN’S EQUIPMENT Maintenance Whale Watermaster® With Intelligent Control® is designed to be maintenance free and does not contain serviceable parts. Please note the IC Unit is enclosed and cannot be opened. This is to protect the electronics. Opening the unit will result in damage and may invalidate your warranty. A regular schedule of inspection is recommended at least twice a season, replacing components as required.
Page 55 HOW TO USE YOUR CARAVAN’S EQUIPMENT User Instructions Whale Watermaster® Exterior Water Pump Socket The Whale Watermaster® Easi – Slide™ Socket simply connects to the Whale Watermaster® with Easi – Push ™ Plug. It is designed for use in recreational vehicles to supply freshwater to caravans and motorhomes.
Page 56 HOW TO USE YOUR CARAVAN’S EQUIPMENT To disconnect the exterior water pump, release as shown below: Step Two - Pull plug to remove. Step One - Slide lid to unlock. Once the pump is removed, store it in a clean, dry place and close the socket lid. Handy Tip: When refilling your water container, the pump can be placed as shown to keep it clean.
Page 57 HOW TO USE YOUR CARAVAN’S EQUIPMENT Troubleshooting Problem Possible Solutions Check at least one tap is open Check the battery condition Pump will not run Check the mains isolator switch is on - Watermaster® IC Check the pump isolatior switch is on has detected no Check the contacts in the plug and socket are clean and making contact water...
Page 58 HOW TO USE YOUR CARAVAN’S EQUIPMENT Operation Procedure Microwave (Option) • Plug power supply cord into 230V AC 50Hz power outlet. • Press eco button until beep sounds and display is turned on. • After placing the food in a suitable container, open the oven door and put it on the glass tray.
Page 59: Battery Charger
HOW TO USE YOUR CARAVAN’S EQUIPMENT Wattage Output Chart The power level is set by pushing the Power button. The chart shows the display, the power level and the percentage of power. Push the Power button Power level (Display) Approximate Percentage of Power once P-HI 100%...
Page 60: Nuisance Alarms
HOW TO USE YOUR CARAVAN’S EQUIPMENT TEST THE ALARM WEEKLY TO Cleaning your alarm ENSURE PROPER OPERATION. Your alarm should be cleaned at least once a Erratic or low sound coming from your alarm year. may indicate a defective alarm and it should To clean your alarm, remove it from the be returned for service.
Page 61: Carbon Monoxide Alarm
HOW TO USE YOUR CARAVAN’S EQUIPMENT CARBON MONOXIDE ALARM Switching on your CO alarm Note: Your CO alarm must be installed by a competent person using the following guidance: • Remove the batteries from the pack and insert them into the battery compartment. Make sure that you fit the batteries correctly to the polarity markings (+ or -) shown within the battery compartment.
Page 62: Carbon Monoxide Alarm Procedure
HOW TO USE YOUR CARAVAN’S EQUIPMENT End-of-life - This alarm will chirp every 30 Maintenance of your alarm seconds with a red LED flash after at least To keep your alarm in good working order: 10 years operation to let you know it has •...
Page 63: Thetford C260 Toilet
HOW TO USE YOUR CARAVAN’S EQUIPMENT THETFORD C260 TOILET Holding Tank is covered. Far more information on Thetford toilet fluids, see Introduction last page of this manual. Screw the cap The Thetford Cassette Toilet is a high quality back onto the emptying spout and turn product.
Page 64 HOW TO USE YOUR CARAVAN’S EQUIPMENT Standard Optional features Note: Optional features can be bought from Thetford dealerships. PARTS Control panel (with optional features) Removable Seat and Lid Swivelling Toilet Bowl Blade Handle Flush Button Waste Holding Tank Level Indicator Water Filling Door (only if toilet has own flush-water tank) Rotating Emptying Spout...
Page 65: Using The Toilet (Standard)
HOW TO USE YOUR CARAVAN’S EQUIPMENT Using the toilet (standard) Emptying 10. Turn the bowl to the desired position with The Waste Holding Tank has a capacity of 18 the lid closed and using both hands. litres and requires emptying when the red 11.
Page 66: Cleaning And Maintenance
HOW TO USE YOUR CARAVAN’S EQUIPMENT Note: The Waste Holding Tank Level Clean seat and lid The seat and lid can Indicator will flash when the holding tank is easily be removed: Lift the seat and lid not present. In this case the toilet will not assembly and pull the round pins (inside flush.
Page 67: Cleaning And Maintenance For Optional Features
HOW TO USE YOUR CARAVAN’S EQUIPMENT regularly cleaned with water and treated with Open the access door on the outside of Thetford High Grade Seal Lubricant. This will your caravan and empty the Waste ensure that the seals remain flexible and in Holding Tank at an authorised waste good condition.
Page 68 HOW TO USE YOUR CARAVAN’S EQUIPMENT WARNINGS • Cold Weather Use - to prevent freezing during cold weather use, add antifreeze to the toilet system fresh water tank. Use a non-toxic (propylene glycol) type of antifreeze. Refer to chart on container to obtain level of protection.
Page 69 HOW TO USE YOUR CARAVAN’S EQUIPMENT 8-36...
Page 70: Midi Heki Rooflight
HOW TO USE YOUR CARAVAN’S EQUIPMENT WINDOWS (ii) Whilst depressed, slide the bar to the desired position and locate into the stops Your new Xplore touring caravan has been provided (Fig 3). fitted with Polyplastic double glazed windows. Polyplastic Window Opening...
Page 71: Shower
HOW TO USE YOUR CARAVAN’S EQUIPMENT SHOWER WARNING: The water temperature could be very high so do not lift the lever with Using your Caravan Shower the tap turned to the full left position. To safely enjoy showering in your new CAUTION: For winter storage and to prevent caravan, the following guidelines should be frost damage the tap swivel must be left in...
Page 72: Gas Locker Door
HOW TO USE YOUR CARAVAN’S EQUIPMENT GAS LOCKER DOOR OTHER INTERNAL DOORS Your new Xplore caravan is fitted with a gas Other internal doors such as the wardrobe locker door which is held open via the use of and table storage locker are fitted with a 2- the metal supporting strut which should be position button lock.
Page 73: Magnetic Catches
HOW TO USE YOUR CARAVAN’S EQUIPMENT MAGNETIC CATCHES BED MAKE-UP Magnetic catches Parallel Lounge work on contact with the metal plate on the rear of the door. Simply close the door until the magnet engages and holds the metal plate. Pulling the door towards you with a moderate force will...
Page 74: L-Shape Lounge Double Bed
HOW TO USE YOUR CARAVAN’S EQUIPMENT L-Shape Lounge Double Bed FRONT WRAP ROUND SEATING (Option) If you have purchased the wrap round seating option for your new caravan please note that the centre seat can be extended by the use of the locking mechanism which can be found under this seat.
Page 75 HOW TO USE YOUR CARAVAN’S EQUIPMENT Lift up Bunk Beds (530 4 berth option only) Where fitted, the foldaway bunk has been tested to 70kg (11 stones) and has a recommended limit of 57kgs (9 stones). Safety features are included but care should always be taken, particularly if the child is under 3 years of age.
Page 76 HOW TO USE YOUR CARAVAN’S EQUIPMENT Drop Down Bunk (304 only) Starting with the bunk locked in the upright position as shown in Figure 1. Bolt catch in the closed position Fig 3 Fig 1 Finally, before using the bunk lift both the safety flaps into upright position as shown in Release the bolts at both ends of the bunk Figure 4 also attach the provided ladder to...
Page 77: Removable Drawer Locker
HOW TO USE YOUR CARAVAN’S EQUIPMENT REMOVABLE DRAWER LOCKER TELECO TV AERIAL To remove from the caravan, first locate the two retaining straps at the bottom rear of the unit, the straps are released by pulling away and down this releases the thumb catches. The locker can now be removed for storage.
Page 78 HOW TO USE YOUR CARAVAN’S EQUIPMENT Fig 1 Gain Adjustement With the dB dial turned all the way clockwise, amplifier sensitivity will be at maximum and it is therefore able to receive the weakest signals. If, instead, the signals are very strong, there may be image overlap on the TV screen.
Page 79: How To Use Your Tv Aerial
HOW TO USE YOUR CARAVAN’S EQUIPMENT HOW TO USE YOUR TV AERIAL TROUBLESHOOTING GUIDE Digital TV set-up guide Check aerial/radio fuse If there is no power, check the 5 amp fuse Connect aerial and power located within the PDU marked radio is in Fix the TV to a working order.
Page 80 HOW TO USE YOUR CARAVAN’S EQUIPMENT Note: Sometimes transmitters are being repaired or upgraded Go to: http://www.digitaluk.co.uk/help_and_advice/engineering_works Check if signal is OK that day / week. Check there are no obstructions Is the vehicle outside in an open space? Check that the vehicle has no obstructions: House lean to/canopy Trees (also blowing in the wind) House or other buildings...
Page 81: Al-Ko Trailer - Control (Option)
HOW TO USE YOUR CARAVAN’S EQUIPMENT AL-KO Trailer - Control (Option) AL-KO Automatic Trailer Control is an electronic control system that reacts quickly to maintain the stability of the car and caravan. The system continually monitors the stability of the caravan during a journey and operates when an unstable condition is encountered.
Page 82: Security
Theft deterrent, prevention and security of IDENTIFICATION SCHEME your touring caravan is taken very seriously CriS is the Central Registration & at Xplore. That is why we have provided a Identification Scheme that issues touring combination of standard features and caravan registration documents, equivalent to...
Page 83: Al-Ko Secure Wheel Lock (Option)
SECURITY AL-KO SECURE WHEEL LOCK Note: Read the operating instructions and (Option) act in accordance with them. Keep the operating instructions for general use. Follow You must register your key, should you fail to the safety instructions as well as the warning do this you will not be able to order a spare information.
Page 84 SECURITY Fig. 1 Fig. 2 Fig. 3 Fig. 4 Fig. 6 Fig. 5 Fig. 7 Fig. 8 Fig. 9 Fig. 10...
Page 85: Window Etching & Chassis Marking
WINDOW ETCHING & CHASSIS ELECTRONIC TAGGING MARKING In conjunction with the CriS registration scheme, all Xplore touring caravans are electronically tagged during manufacture for added security and to ease vehicle identification. The security tag containing the individual identity of your caravan is concealed within the caravan body and can only be read by using a special decoder.
Page 86: Care Of Your Caravan
CARE OF YOUR CARAVAN CARE INSTRUCTIONS FOR SEITZ CARE OF YOUR CARAVAN ROOFLIGHTS This section of the guide is devoted to the Clean the acrylic rooflight with soap suds and care, cleaning and general preservation of plenty of water, or use the Seitz special your caravan in order to retain its showroom cleaner.
Page 87: Furniture
CARE OF YOUR CARAVAN FURNITURE Recommendations for how to keep your carpet looking good for longer. Treat your caravan furniture as you would the furniture in your home. Polish wood surfaces Vacuum your carpet frequently from new. sparingly with a good quality wax or spray If the carpet is heavily used every day then it polish.
Page 88: Winterisation And Storage
CARE OF YOUR CARAVAN should help improve the appearance. Most Dyes from a number of sources, such as soiling enters the carpet from the kitchen newspapers, jeans etc could stain your area or any other smooth floor area such as upholstery if placed on the upholstery when wood or tiled rooms.
Page 89: Water Containers
CARE OF YOUR CARAVAN WATER CONTAINERS All water remaining in any water container should be disposed of so that the container is empty. (ii) The outside of external water containers should be thoroughly cleansed and washed down to remove any dirt, dust or other contaminant.
Page 90: Pre-Season Water System Preparation
CARE OF YOUR CARAVAN PRE-SEASON WATER SYSTEM PREPARATION Over the winter months bacteria can grow in • Remain in your van after the pump has your water system. Particles of minerals and stopped and inspect all the taps and dirt gather in joins and any undrained areas. shower heads for leaks.
Page 91: Getting Ready For The Winter
CARE OF YOUR CARAVAN GETTING READY FOR THE WINTER Before following this guide, ideally carry out this procedure prior to moving the caravan to its winter storage location. (The movement of the vehicle will encourage residual water to drain from the system).
Page 92: Chassis Mounted Spare Wheel Carrier
Only use the wheel bolts supplied with your caravan. If you need to replace these bolts you should obtain bolts from an approved Xplore Retailer. The bolt fixings should be tightened in the sequence shown in the diagram below. Do NOT simply tighten clockwise or anti clockwise.
Page 93: Jacking
CARE OF YOUR CARAVAN Apply the handbrake fully as for parking. sequence. Do not over tighten at this Do not forget to give the caravan a slight point as the final tightening should be rearwards push to stop the reversing done with a calibrated torque wrench.
Page 94: The Alko Caravan Chassis
CARE OF YOUR CARAVAN THE ALKO CARAVAN CHASSIS galvanising spray obtainable from vehicle accessory outlets. Chassis members Damage to chassis members through impact The recommended tow vehicle coupling etc. must not be straightened or welded. height is 415 +/- 35mm from the ground to Damaged chassis members must be the centre of the ball.
Page 95: Operating Instructions
CARE OF YOUR CARAVAN Operating instructions Stabiliser Unit: • To operate the Stabiliser (once coupled to the towball), simple press the stabiliser lever down as far as it will go (Fig. 4/Item Fig 1 Coupling handle (Fig. 1/Item 1), Stabiliser Fig 4 Lever (Fig.
Page 96 CARE OF YOUR CARAVAN 3) Close Stabiliser lever until resistance is Noises whilst driving felt (ie friction pads are in contact with the As a rule, the friction pads of the AKS 3004 ball but not yet under pressure). do not make a noise during driving. Any 4) If the arrow on the arm (Fig.
Page 97: Braking System Adjustment
CARE OF YOUR CARAVAN Overrunning device Jockey wheel The device housing is packed with grease on Lubricate wheel and screw thread assembly, but will require periodic periodically with grease. maintenance to ensure smooth operation of Brake linkage the braking system. All moving parts should be lubricated 1) Regrease the shaft bearings via the periodically to ensure their satisfactory...
Page 98 CARE OF YOUR CARAVAN pulled out it should extend between 5 and 8 mm (Fig. 8). (On tandem axles a double abutment is fitted to the front axle only). • Repeat for other wheel or wheels. • On tandem axles the brake cables from the rear axle should pass over this axle and cross over each other...
Page 99 CARE OF YOUR CARAVAN calibrated Torque Wrench to 130 Nm Chassis Lubrication Points (Newton Metres) (118 lb-ft) - on all M12 wheel bolts - in sequence, i.e. North, South, East, West not clock or anticlockwise. WARNING: The torque settings should be rechecked after 50km / 30 miles.
Page 100: Storage
STORAGE Caravan covers may be used to protect your LONG TERM & WINTER STORAGE new Xplore touring caravan provided that the If the caravan is to be stored for any length of cover used is of a breathable type. time, especially over the winter period, the...
Page 101 STORAGE 11-2...
Page 102: Caravan Warranty Cover
10 years from the original Introduction date of purchase of a new product. (6 years At Xplore we are confident that our new for subsequent owners from the 1st owners caravans are engineered using the latest original date of purchase). This applies to...
Page 103 In Years 3 and 10 the service must be completed no more than 60 days • In the case of a dispute Xplore will before the anniversary of the date of appoint an independent arbitrator. Xplore purchase. will pay for the costs of arbitration, subject to the owner paying a £250...
Page 104: Non Warranty Repairs
(up to a maximum the Retailer from whom you purchased the of six years commencing at the original date caravan or any Xplore approved Retailer and of purchase from new). The warranty cover give the following information, which will help...
Page 105 WARRANTY 12-4...
Page 106: Caravan Construction - Main Components
More comprehensive descriptions can be INSULATION found in the equipment manufacturers Xplore caravans are built to comply with literature held in the Owner’s Information grade 3 thermals insulation in accordance Pack. with the European Standard BSEN 1645 part 1.
Page 107 CARAVAN CONSTRUCTION 13-2...
Page 108: Equipment List
EQUIPMENT LIST EQUIPMENT LIST XPLORE RANGE CHASSIS ALKO SPACE HEATER WHALE M2 SPACE HEATER WATER HEATER WHALE 8 LITRE WATER HEATER THETFORD ARGENT 3 BURNER GRILL THETFORD DUPLEX COOKER THETFORD DUPLEX REFRIGERATOR DOMETIC RMS8551 MICROWAVE OPTION TAPS CARAFAX L240/L120 TOILET...
Page 109 EQUIPMENT LIST 14-2...
Page 110: Wiring Diagram - Xplore
ELECTRICAL DRAWINGS WIRING DIAGRAM - XPLORE 15-1...
Page 111: Road Lights - Xplore
ELECTRICAL DRAWINGS ROAD LIGHTS - XPLORE 15-2...
Page 112: General Questions
Q: How Can I Avoid Excessive Caravan Snaking When I Tow And What Should I Do If It Starts? A: Xplore has extensively tested our caravans and we are confident of their stability. However, many other factors can influence your towing unit. When loading your caravan put heavy items low down and mainly over the axle(s).
Page 113 Q. How Many Years Will Spare Parts Be Available For My Caravan? A. Xplore will endeavour to supply spare parts for a caravan, for at least 8 years from new. Q. What If The Parts Are No Longer Available? A.
Page 114: Glossary
GLOSSARY Bunk Bed GLOSSARY This is a sleeping place, usually higher up 13 pin plug than a conventional bed. Often (but not The plug used to connect the caravans always) this can be folded or removed to electrical system to your towing vehicle to provide additional living space.
Page 115 GLOSSARY Dinette This is a popular style of seating Is Glass-reinforced plastic, but more arrangement where two seats or settees face commonly known as glass fibre (not fibre each other across a table. glass, which is a trade name). Earth Leakage Circuit Breaker Handbook ELCB Earth leakage circuit breaker - see This is a owners manual, a guide to the...
Page 116 GLOSSARY Levelling Outfit The process of ensuring that a caravan is The caravan and its towing vehicle level when sited on a pitch. It is important for considered as a unit. comfort and also to ensure the correct Owners’ Club functioning of the fridge and water systems.
Page 117 GLOSSARY Single Axle User Payload The weight of all items carried in the caravan. This is a caravan with a single pair of wheels on one axle. See also twin axle. U-Shaped Settee Usually a reference to seating that literally is Slats ‘U’...
Page 118: Service Documents
Elddis will not pay any unapproved Service Centre for the undertaking of any warranty work. Minimum service requirements The service must be undertaken by suitably qualified personnel.
Page 119: Air Conditioning
SERVICE DOCUMENTS UNDERBODY (Caravans Only) (continued) Item Condition Remove brake drums - clean & check hub bearings & seals Clean brake shoes & check condition (incl. springs and expanders) Brake rods, cables & supports-check operation, lubricate and adjust Refit brake drums – fit new hub nuts and torque to manufacturers settings, adjust brakes &...
Page 120 SERVICE DOCUMENTS APPLIANCES (check gas and electric operation) Item Condition Fridge - check operation from 12V, 230V & gas Hob - check operation Oven - check operation Grill and fan - check operation Fridge - check operation Water boiler – Check operation Heater - check operation and top up header tank with anti-freeze (where applicable), bleed as necessary WATER SYSTEM...
Page 121 SERVICE DOCUMENTS BODYWORK Item Condition Doors and windows - check all catches are present and operating correctly. Blinds and flyscreens - check condition and operation Roof - check condition of roof. Cab seats - check condition of the seats and seats belts Floor - check condition of floor Furniture - check condition of the furniture Damp Test - undertake a damp test and record all readings taken.
Page 122 SERVICE DOCUMENTS 5th SERVICE 6th SERVICE DATE: DATE: RETAILERS STAMP: RETAILERS STAMP: I/We certify that an annual service has I/We certify that an annual service has been carried out in accordance with the been carried out in accordance with the manufacturers’...
Page 123 SERVICE DOCUMENTS 13th SERVICE 14th SERVICE DATE: DATE: RETAILERS STAMP: RETAILERS STAMP: I/We certify that an annual service has I/We certify that an annual service has been carried out in accordance with the been carried out in accordance with the manufacturers’...
Page 124: Notification Of Change Of Ownership
Vehicle identification number (17 digits): ..................* In order for you warranty to remain valid, your caravan must have been serviced annually by an Elddis Approved Retailer / Service Centre, NCC Approved Workshop or NCC equivalent standard as set out in this handbook.
Page 125 CHANGE OF OWNERSHIP 19-2...
Page 126: Notification Of Change To Name And Address
Daytime telephone number: ........Date of purchase: ........Email: ............................. Details of your Caravan: Range: ..............Model: ............. Vehicle identification number (17 digits): ..................❑ If you do not want to receive information about products and services from Xplore, please tick. 20-1...
Page 127 CHANGE OF ADDRESS 20-2...
Page 128: Useful Addresses
USEFUL ADDRESSES USEFUL ADDRESSES AL-KO (Chassis Supplier) South Warwickshire Business Park Kineton Road, Southam Warwickshire, CV47 0AL Fax: 01926 818562 email: mail@al-ko.co.uk Thetford Ltd (Hobs, Grill, Oven and Toilet supplier) Unit 19, Oakham Drive Parkwood Industrial Estate Rutland Road, Sheffield, S3 9QX Tel: 0114 273 8157 Fax: 0114 5753094 email: infogb@thetford.eu...
Page 129 USEFUL ADDRESSES 21-2...
Page 130: Index
INDEX INDEX Charging System ......7-2 Code of Practice Alko Chassis ......13-1 Remedial Work ..... 12-3 ATC (Automatic Trailer Control) Covers ........11-1 (Option) ......8-48 Doors ........8-39 Battery Installation ...... 7-1 Battery Maintenance ....7-1 Blinds ........8-37 Electrical Control Panels ....
Page 131 INDEX Leveller Jack ......5-1 Safety, general ......2-1 Levelling, front & back ....5-1 Seating (wrap round) ....8-41 Levelling, side to side ....5-1 Security Additional Security ....9-4 Caravan Theft ......9-1 CRIS ........9-1 Mains Unit ........7-1 Electronic Tagging ....
Page 132 INDEX 22-3...
Page 134 The Explorer Group Limited Delves Lane, Consett, Co. Durham DH8 7PE Telephone: 01207 699000 • Facsimile: 01207 699001 • www.explorer-group.co.uk All the illustrations and descriptive matter in this guide are intended to give a general idea of the caravan. Changing market and supply situations may prevent the manufacturer from maintaining the exact specifications and details in this handbook and we therefore reserve the right to alter specifications and materials as conditions demand.

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