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Costar Video Systems CR1610XDi Operation Manual

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Network
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Operation Manual
CR1610XDi
CR3210XDi

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  • Page 1 Network Video Recorder Operation Manual CR1610XDi CR3210XDi...

  • Page 2: Safety Precautions

    Before reading this manual This operation manual contains basic instructions on installing and using Network Video Recorder. Users who are using this product for the first time, as well as users with experience using comparable products, must read this operation manual carefully before use and heed to the warnings and precautions contained herein while using the product.

  • Page 3: Important Safeguards

    Before reading this manual Important Safeguards 1. Read Instructions 14. Damage requiring Service All the safety and operating instructions should be read before the appliance Unplug this equipment from the wall outlet and refer servicing to qualified is operated. service personnel under the following conditions: 2.

  • Page 4: Fcc Compliance Statement

    Before reading this manual In-Text Symbol Type Description Caution Important information concerning a specific function. Note Useful information concerning a specific function. User’s Caution Statement Caution: Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
  • Page 5 © 2014 Costar Video Systems Costar Video Systems reserves all rights concerning this operation manual. Use or duplication of this operation manual in part or whole without the prior consent of Costar Video Systems is strictly prohibited. Contents of this operation manual are subject to change without prior notice.

  • Page 6: Table Of Contents

    Table of Contents Part 1 – Introduction ......... 9 Product Features .
  • Page 7 Table of Contents Remote Control Buttons during Playback ..........37 Context Menu .
  • Page 8 Table of Contents SNS ..................60 Camera Setup .

  • Page 9: Part 1 - Introduction

    Part 1 – Introduction Product Features This is a DirectIP™-enabled video recorder that supports surveillance, recording, and playback of video from network cameras (or video encoders). This NVR (Network Video Recorder) unit offers the following features: • Real-time 16/32-channel network surveillance •...

  • Page 10: Accessories

    Part 1 – Introduction Accessories Upon unpackaging the product, check the contents inside to ensure that all the following accessories are included. Network Video Recorder Power Cable Quick Guide Operation Manual and Optical USB Mouse IR Remote Control iRAS Program CD Assembly Screws for Adding Hard Rack-mount Kit SATA2 cables...

  • Page 11: Overview

    Part 1 – Introduction Overview Front Panel 6 7 8 Panic Recording Camera Buttons Alarm Button LEDs Button Search Mode Button Display Button PTZ Button Menu Button Arrow and Playback USB Ports Control Buttons • Some buttons have more than one function. •...
  • Page 12 Part 1 – Introduction 1 Camera Button 8 Menu Button Pressing the MENU button while in Live mode Pressing the Camera button while in Live or Playback displays the Live menu. mode displays images from the selected camera in Pressing the MENU button while in Search mode full screen.
  • Page 13 Part 1 – Introduction • Peripheral Device Connection 0 USB Ports • Storage Device Connection Use the USB ports to connect peripherals such as a USB mouse to the NVR. You can also use a USB-to- Connect an external USB hard drive or a USB flash serial converter and connect multiple text-in devices memory device to one of the USB ports for use with to the NVR at the same time.

  • Page 14: Rear Panel

    Part 1 – Introduction Rear Panel Factory Reset Button Video In / PoE Ports Video In / Ext. Port Network Port eSATA Ports Alarm Connection Ports RS-485 Port RS-232 Port HDMI Out Port VGA Out Port Audio Ports Power In Port Vent Rear Panel Connections Connect the audio device to the AUDIO IN port and...
  • Page 15 Part 1 – Introduction Video Connection Network Connection • Video In/PoE Port This NVR is capable of connecting to networks via an ethernet connector. Connect an RJ-45 cable (Cat5, Cat5e, or Cat6) to the NVR's network port. It's possible to operate and upgrade the NVR remotely over a network.
  • Page 16 Part 1 – Introduction • G (Ground) RS232 Connection Connect alarm in or out's ground cable to the G Connect an external device such as a POS unit to this connector. port. All connectors marked "G" are common connectors. • NC/NO (Relay Alarm Outputs) RS485 Connection This NVR is capable of activating/deactivating buzzers, lights, and other external devices.
  • Page 17 Part 1 – Introduction Turn off the NVR. Factory Reset Insert a straightened paper clip into the factory reset switch hole and press the switch. Turn on the NVR while holding the switch. Located right next to the Audio Out port on the rear of Press and hold until you hear 2 beeps from the NVR's the NVR is a switch that, once activated, will reset the internal buzzer.

  • Page 18: Remote Control

    Part 1 – Introduction Remote Control ID Button PANIC Button Camera Buttons STATUS Button LAYOUT Button PTZ Control Buttons REGISTER MODE Button THUMBNAIL Button CALENDAR Button KEYLOCK Button SETUP Button FREEZE Button LOG Button Enter Button Arrow Buttons ALARM Button SEQUENCE Button &...
  • Page 19 Part 1 – Introduction 1 ID Button 9 CALENDAR Button Used to assign remote control ID values. Displays a video recording playback screen that includes a calendar. No additional remote control assignment is necessary if the system's ID is 0. If the system's ID is 0 KEYLOCK Button a number between 1 and 99, however, you will need Locks out all remote control keys.
  • Page 20 Part 1 – Introduction * ZOOM Button Used to zoom in on a specific part of the screen. Once zoomed in, use the arrow buttons to pan around. ( PTZ Button Initiates PTZ mode and allows you to control the selected PTZ camera.

  • Page 21: Part 2 - Getting Started

    Part 2 - Getting Started Setup Wizard Quick Wizard Setup Wizard lets you configure basic settings required Select Quick Wizard. for operating the system. Setup Wizard only appears during initial booting. To use Wizard after initial booting, go to Live menu and select Wizard.
  • Page 22 Part 2 - Getting Started Choose the desired Recording Method and click – Recording resolutions used under each recording method and record video quality setting are as follows: Next. High Video Standard Longer Recording Quality Priority Recording Time Priority Profile Profile Profile Motion...
  • Page 23 Part 2 - Getting Started Enter in the Device Name field the NVR name to be Specify whether the system is connected to the Internet and click Next. registered on the FEN server and then click Check to check its availability. If you have chosen No, wait for the test to finish and then click Finish to exit Network Wizard.

  • Page 24: Camera Registration

    Part 2 - Getting Started Camera Registration Third Party Scan Used to manually scan for third-party cameras that cannot be recognized by the auto scan feature. Once Network Setup Wizard is complete, the system will automatically enter Camera Registration mode and scan Some functions may not be supported for the third- for cameras connected to the NVR.

  • Page 25: Camera View Buttons

    Part 2 - Getting Started • Advanced Setup: If the camera is networked but Enter a User ID and a Password for the selected not scanned, use this setup. This setup allows you to camera. change the network setting of the NVR's VIDEO IN port which is camera's network environment.

  • Page 26: Camera List Area

    Part 2 - Getting Started Camera List Area Video Display Area Left-click on the video display area to toggle between split screen and single screen modes. Drag the camera screens around to rearrange them. Camera Screen Registered Screen Initial registration display other NVRs (Registration X)

  • Page 27: Apply/Cancel Buttons

    Part 2 - Getting Started Camera Registration Mode 3 Screen Position/Registration Info Flashes in orange if the camera has not been registered to the NVR. While in Live mode, right-click and select Camera • Information is not indicated on the bottom of the Registration.

  • Page 28: Login

    Part 2 - Getting Started Login Configuring the NVR's settings and accessing its searching and other functions require an authorized user login. While in Live mode, right-click on the mouse and select Login and either press the SETUP button on the remote control.

  • Page 29: Live Mode

    Part 2 - Getting Started Live Mode Live Menu Press the MENU button on the NVR's front panel while in Live mode to bring up the Live menu on the right edge of the screen. Press MENU button once more to hide the menu. Use the Arrow buttons on the remote control to select the menu options.
  • Page 30 Part 2 - Getting Started 1 Layout Cameo Sequence Used to change the screen layout to single screen, In Cameo Sequence mode, only the bottom right 2x2, 3x3, 4x4, 5x5, or 6x6. screen in a split screen setup changes sequence. In order to use the Cameo Sequence feature, Cameo Sequence 2 Display (Display Setup - Main Monitor >...
  • Page 31 Part 2 - Getting Started 0 Status Storage Indicates each disk's status. Event This screen displays an overview of all events. When an event occurs, the corresponding channel flashes for 5 seconds. • Disk Bad A disk that has never been used Not Formatted before.
  • Page 32 Part 2 - Getting Started Network This page provides a complete overview of the network status in real-time. Information shown include camera connection status, LAN port link status, power consumption, number of connected clients, and network connection info. Camera indicates the camera is connected. indicates the camera is not connected.

  • Page 33: Zoom

    Part 2 - Getting Started PTZ Control ! Wizard Launches the Setup Wizard. While in Live mode, right-click and select PTZ from the @ Setup context menu or press the PTZ button on the NVR's Used to access the Setup menu. front panel or remote control to display the PTZ camera # Status Indication selection window.
  • Page 34 Part 2 - Getting Started Setting Up a PTZ Preset Advanced Settings While in PTZ mode, select the VIEW button on the In PTZ mode, selecting a camera and then clicking remote control to display the Set Preset window and Menu button loads the Advanced PTZ screen as shown assign the current position as a preset.

  • Page 35: Event Monitoring

    Part 2 - Getting Started Context Menu Access Device Menu supported by the camera While in Live mode, press the remote control's • The exact PTZ protocol supported by the camera button and then the Menu button to display the Context must be specified in order to use the NVR's PTZ Menu window.

  • Page 36: Video Recording

    Part 2 - Getting Started Video Recording Audio Recording If the Record Audio option under Record Setup > Video recording will only take place if all the connections are made correctly as per information General has been enabled the camera will record audio contained in Part 2 of this operation manual.

  • Page 37: Remote Control Buttons During Playback

    Part 2 - Getting Started Remote Control Buttons during Playback Camera Button: Displays the selected recording in full screen. Zoom Button: Allows you to zoom in on a specific area of the recording. Layout Button: Cycle through 2x2, 3x3, 4x4, 5x5, and 6x6 modes.

  • Page 38: Part 3 - Configuration

    Part 3 - Configuration Menu Use To apply default settings, select the Default button located on the left bottom corner of the setup window. Information contained in this section (Menu Use) applies to all other instructions found throughout Part 3 - Configuration. Login with an ID that has permission to access the setup Text Input via Virtual Keyboard menu is needed to access and make changes to the...

  • Page 39: Mouse

    Part 3 - Configuration Mouse If an upgrade attempt fails, an upgrade failure message will be displayed. Refer to Error Code Types on page 82 for more details. Using a mouse makes it easier to configure the settings. A mouse lets you make selections faster and use its wheel to scroll through long menus.

  • Page 40: Date/Time

    Part 3 - Configuration In order to display the system_log.txt file, you must use the correct character encoding settings and use a fixed-width font. • Clear All Data: Erases all recording data. Selecting Clear All Data displays a confirmation window. Select Clear to proceed.

  • Page 41: User

    Part 3 - Configuration User Configure Auto Login and Auto Logout settings. Select Apply or OK to exit. Use this option to register users and assign permissions. • Group names, user names, and passwords can be entered using the virtual keyboard. For more information on using the virtual keyboard, refer to the Text Input via Virtual Keyboard on page •...
  • Page 42 Part 3 - Configuration Group Permissions System Shutdown May shutdown the system from the system menu. Upgrade May upgrade the system from the system menu (System Setup). Color Control May adjust each camera's brightness, contrast, saturation, and hue settings. System Check May view System Check results.

  • Page 43: Storage

    Part 3 - Configuration Storage Mirror The NVR suppports function that records the same Use this option to configure storage settings. data on the two disks at the same time. You can set up mirroring by selecting Storage in the System menu and then selecting Setup in the Mirror.

  • Page 44: Monitoring

    Part 3 - Configuration – Resync: Once you start mirroring, the two disks Monitoring will be resynchronized, which means that all data on the destination disk will be erased and the data Use this option to configure Monitoring settings. on the source disk will be copied to the destination disk.
  • Page 45 Part 3 - Configuration Monitoring Options Define monitoring times. If self-diagnosis is not performed on a regular basis, the system System will assume an error. Bootup, Restart, Define bootup, restart and shutdown actions. Shutdown Panic Record Define panic recording actions. The system will assume an error if the system has been scheduled to record normally but recording does not take place during scheduled intervals.

  • Page 46: Record Setup

    Part 3 - Configuration Record Setup • Limit Time-Lapse Recording: You can store event recording data for longer. If you do not wish to use Limit Time-Lapse Recording, select Never. This Refer to the Menu Use on page 38 for basic function is activated when data has been stored for information on using the Setup menus.

  • Page 47: Schedule

    Part 3 - Configuration Schedule Simple Mode Options • Mode: Select No Record, Time, Event, or Time & Event. Unless the PANIC button is pressed, no recording will take place during the Record scheduled time frames on the scheduled days. icon appears on the upper left corner of the screen.

  • Page 48: Pre-Event

    Part 3 - Configuration Pre-Event When an event occurs, enabling this option includes the specified duration prior to the event in the event- triggered recording. Advanced Mode Options Select to configure event types and video profiles. • Type: Event-specific and time recording icons are as follows: Time Lapse Audio Detection...
  • Page 49 Part 3 - Configuration Motion - Select: Confirm the block selection in the selection window. - Clear: Clear the block selection in the selection window. • No.: Select which cameras to apply Motion Detection - Reverse: Clear the blocks selected within the selection window and select all unselected blocks •...
  • Page 50 Part 3 - Configuration • Zone: Define the motion detection block. In order to use the Callback feature, the NVR must be registered on the remote program. • Motion Ignoring Time: The system does not produce event log entries or issues remote notifications regarding motion detected during the specified time following the initial motion detection.
  • Page 51 Part 3 - Configuration - Trip Direction: Define in which direction the motion Tampering has to occur in order for it to be considered an event. Select In for movements from outside the selection area in or Out for movements from inside the selection area out.

  • Page 52: Alarm-In

    Part 3 - Configuration Alarm-In Video Loss • No.: Enable / disable alarm-ins. • Actions: Specify which actions to take when a Video Loss event occurs. This option includes both local and network camera - Record: Specify which cameras to begin linked alarm-ins.

  • Page 53: Audio Detection

    Part 3 - Configuration Audio Detection Text-In • No.: Select which cameras to apply Audio Detection • Setup: Configure text-in devices. • Sensitivity: Set to between 1 (Low) and 5 (High). • Activation Time: Specify how long audio detection has to last in order for it to be considered an event. Audio detections that do not last for the specified duration of time will not be considered as events.

  • Page 54: Network Setup

    Part 3 - Configuration Network Setup • Line Delimiter: Designate a string to mark the end of a line. You can enter control strings by selecting and then entering ^, followed by a letter. For example, Refer to the Menu Use on page 38 for basic Carriage Return is ^M and Line Feed (new line) is ^J.

  • Page 55: Wan

    Part 3 - Configuration Enter the IP address of the NVR. Adjust the frequency of the ping test. Designate the IP address type as Manual or DHCP. Select Run to do the test. The test result is displayed. Manual Select Close to exit. •...

  • Page 56: Fen

    Part 3 - Configuration • It may not be possible to retrieve the IP address if • You will not be able to save FEN settings unless you there is no DHCP server. If this is the case, contact click on the Check button next to the NVR Name field your network administrator.

  • Page 57: Device Setup

    Part 3 - Configuration Device Setup Display Setup Refer to the Menu Use on page 38 for basic Refer to the Menu Use on page 38 for basic information on using the Setup menus. information on using the Setup menus. Alarm-Out Show OSD (On Screen Display) information on the bottom of the screen.

  • Page 58: Main Monitor

    Part 3 - Configuration Notification Setup • Text-In: Displays strings received from text-in devices. Select Display Dwell and specify how long to display the text-in string. Text-in strings are shown on the single screen only. • Zoom: Displays a zoomed in state. •...

  • Page 59: Mail

    Part 3 - Configuration Enter the IP address of the receiving server and set SMTP Setup Retry to between 1 and 10 in case of connection failure. Select SMTP Setup at the bottom right corner of the screen to configure an SMTP server. Mail Select the SMTP server Type.

  • Page 60: Sns

    Part 3 - Configuration Camera Setup This option enables the NVR to send out SNS messages. Refer to the Menu Use on page 38 for basic information on using the Setup menus. General Enable/disable the covert view and rename cameras. The SNS (Social Network Service) feature sends out event-related messages to designated Twitter accounts.

  • Page 61: Advanced Setup

    Part 3 - Configuration Advanced Setup Types of configuration options shown vary depending on the PTZ functions supported by the camera. Configure security and other advanced camera settings. Numbers shown below Preset, Scan, Pattern, • Video: Adjust the camera image sensor settings such and Tour indicate the numbers of configured as white balance and exposure.
  • Page 62 Part 3 - Configuration • Set: Choose a preset number and then enter a 3 Pattern name. This saves the current preset under the Used to set up a pattern profile for the camera to specified preset number and name. follow along.
  • Page 63 Part 3 - Configuration • Set: Used to set up a tour profile. 8 Auto Flip: Automatically flips the image when the camera tilts past 90° to prevent the objects from appearing upside down. • Digital: Flips the image left to right or top to bottom.
  • Page 64 Part 3 - Configuration On to allow the system to adjust the brightness level Image Sensor Options automatically. Deselect On to select a brightness level manually between 0% (darkest) and 100% (brightest). • Setup Mode: Select desired setup mode between Normal and Number-Identification.
  • Page 65 Part 3 - Configuration • Focus Mode: Used to change the focus movement Red and Blue gain values. Greater the value, greater the intensity of the corresponding color. format as Auto/Manual/Semi-Automatic. It may not be supported depending on the device. Select Apply after setting up a camera to see images •...

  • Page 66: Stream

    Part 3 - Configuration Stream Audio Configure audio recording settings for all cameras simultaneously. Configure the camera's live and recording resolution, encode, picture quality, transfer speed, and ips speed settings. • Camera Channels: It's possible to configure a unique video profile for each camera. •...

  • Page 67: Upgrade

    Part 3 - Configuration Upgrade Select Firmware Upgrade to display the USB search window. Select the corresponding upgrade package from the storage device connected to the NVR's USB port. After selecting an upgrade package, select Apply to upgrade the camera. •...

  • Page 68: Part 4 - Search

    Part 4 - Search Time-Lapse Search While in Live mode, select the Search Mode icon and select Time-Laspe Search or Event Log Search. Select MENU button on the remote control while in Search mode to display a menu from which you can select Control Area.

  • Page 69: Search Menu

    Part 4 - Search Search Menu 1 Layout Used to change the screen layout to single screen, 2x2, 3x3, 4x4, 5x5, or 6x6 2 Display • OSD On/Off: Enables/disables the OSD feature. • Original Ratio On/Off: Setting On displays video on the camera screen in its original ratio. 3 Previous/Next Group Loads the previous/next screen group.

  • Page 70: Time-Lapse Search Menu

    Part 4 - Search Time-Lapse Search Menu 3 4 5 6 7 window and displays all or minimum channels. 1 Record Table Using the scroll, the information of other channels Display the current channel's recording information. which is not shown can be checked in the minimum size of Time-Lapse search window.
  • Page 71 Part 4 - Search 2 Playback Controls 4 Calendar Search Play and scan through video recordings. Playback controls have the same functions as their remote control counterparts. • Jog Shuttle Adjust the playback method and speed. Jog shuttle's vertical indicator indicates the current playback direction and speed.

  • Page 72: Motion Search

    Part 4 - Search 6 Motion Search Special characters such as \, /, :, ;, *, ?, !, “, <, >, and | are (This function supports only in single screen.) not permitted. Motion Search cannot be performed while using a split screen layout.

  • Page 73: Context Menu

    Part 4 - Search 7 Text-In Search 8 Slow Play Option Perform Text-In Search. Search the playback screen at low speeds. Select the desired playback speed (x1/2, x1/3, x1/4, x1/6, x1/8) and then select Play. Context Menu Select the Menu button or right-click on the Camera screen to access the context menu.

  • Page 74: Event Log Search

    Part 4 - Search Event Log Search Camera Filter • Alarm-In: Select which channels to search alarm-in Select Search Mode > Event Log Search to bring up events in. the Event Log Search window. • Motion: Select which channels to search motion detection events in.

  • Page 75: Overlapped Recording Search

    Part 4 - Search Overlapped Recording Search If the system's clock is changed to a point in the past, overlapping recordings may be produced. Overlapped recordings have to be searched in segments. For example, making a recording from 1 o'clock to 5 o'clock, changing the system's clock at 5 o'clock to 3 o'clock, and then continuing to record until 6 o'clock produces two recordings that overlap between 3 o'clock...

  • Page 76: Part 5 - Webguard

    Part 5 - WebGuard WebGuard is a program that allows you to view and search video from remote locations over the Internet and can be accessed on a regular web browser such as Internet Explorer. System requirements for running WebGuard are as follows: •...

  • Page 77: Web Monitoring Mode

    Part 5 - WebGuard • Launching a new version of WebGuard for the first time can cause Internet Explorer to load information from the previous version. In this case, navigate to Tools → Internet Options → General, delete temporary Internet files, and then restart WebGuard.
  • Page 78 Part 5 - WebGuard Select the desired mode. Changing the mode places the selected camera in the first cell of the layout that will be changed. Select the camera you wish to monitor. Used to adjust live video quality. Used to control a PTZ camera at a remote location. Controls remote alarm out devices.

  • Page 79: Web Search Mode

    Part 5 - WebGuard Web Search Mode A remote web search program that allows you to search for recordings from remote locales in real-time. While in Web Search mode, connection to remote locales will terminate automatically after 30 minutes of inactivity. $ % ^ &...
  • Page 80 Part 5 - WebGuard Use the playback controls to play back video. Go to First Fast Forward Play by Frame (backwards) Play by Frame (forwards) Rewind Go to Last Play/Pause Select the desired mode. Use the calendar to search for video recordings by specific dates. Dates containing video recordings are highlighted in black.

  • Page 81: Part 6 - Appendix

    Part 6 - Appendix System Log Types Boot Up Panic On System Shutdown Panic Off Restart Clear All Data Upgrade Success Clear Disk Upgrade Error Format Disk Power Failure Disk Full Time Changed Auto Deletion Time Zone Change Search Begin Time Sync.

  • Page 82: Error Code Types

    Part 6 - Appendix Error Code Types Upgrade Error Codes Type Type Unknown Error Remote Network Error Incorrect File Version No Remote Upgrade Permission Incorrect OS Version Remote Upgrade File Save Failure Incorrect Software Version Remote Upgrade Cancelled by User Incorrect Kernel Version USB Storage Device Mount Failure Storage Device Mount Failure...
  • Page 83 Part 6 - Appendix Network Error Codes Type Type Cause of Failure Unknown Connection Cancelled by User Normal Logout No Response from Network Device Host All Channels in Use - Connection Denied High Network Noise Level Incorrect Product Version Info Transmission Queue Full Incorrect User Name or Password Incorrect OEM Info...

  • Page 84: Troubleshooting

    Part 6 - Appendix Troubleshooting Problem Solution • Check the power cable connection status. The main unit won't turn on. • Check the power outlet. • Check the camera's video cable connection status. • Check the monitor's video cable connection status. Unable to display Live video.

  • Page 85: Specifications

    Part 6 - Appendix Specifications These product specifications may change without prior notice. General Exterior Dimensions 430mm x 88mm x 415mm (W x H x D) Weight (Main Unit) 8.8kg(with 6HDDs) Weight (Packaging) 12.0kg(with 6HDDs) Packaging Dimensions 540mm x 290mm x 590mm (W x H x D) Working Temperature 5°C –...
  • Page 86 Part 6 - Appendix * It is not currently supported. Connectors Video In Ethernet: 17 ports Camera Power Out Ethernet: 16 ports HDMI: 1 HDMI Monitor Out VGA: 1 DB15 Audio In 1 RCA connector Audio Out 1 RCA connector Alarm Terminal block Ethernet Port...

  • Page 87: Index

    Part 6 - Appendix Index Recording Alarm-In Schedule Alarm-Out Search Audio Recording Storage Camera Registration Text-In Search Timelapse Mode Time-Lapse Search Event Monitoring Upgrade Video-Analytics Live Mode 29, 33 Login WebGuard Wizard Motion Search Mouse Panic Recording Pre-Event Print PTZ Control V1.4...
  • Page 88 COSTAR VIDEO SYSTEMS 101 Wrangler, Suite 201 Coppell, Texas 75019 Phone: (469) 635-6800 Fax: (469) 635-6822 Toll-free: (888) 694-7827...

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