Optus X SLEEK User Manual
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Optus X SLEEK User Manual

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Optus X Sleek
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Summary of Contents for Optus X SLEEK

  • Page 1 Optus X Sleek User guide...

  • Page 2: Service Information

    Help Refer to the following resources to get more FAQ, software, and service information. To learn about Do this Updating your Update through FOTA or System updates app phone’s software on your phone. You can find your serial number or International Finding your serial Mobile Equipment Identity (IMEI) on the number or IMEI...

  • Page 3: Table Of Contents

    Table of Contents Safety and use General information Your mobile Keys and connectors Getting started Home screen Text input Using the Onscreen Keyboard Text editing Call, Call log and Contacts Phone call Call log Contacts Messaging Write a new message Manage messages Adjust message settings Calendar &...
  • Page 4 Multimedia applications Camera Gallery Music Others File Manager Sound Recorder Radio Launcher Boost User Care Google applications Play Store Chrome Gmail Maps YouTube Drive Play Music Play Movies & TV Hangouts 9.10 Photos 9.11 Keep 10 Settings 10.1 Wireless & networks 10.2 Device 10.3 Personal 10.4 System...
  • Page 5 12 Warranty 13 Troubleshooting 14 Specifications This product meets applicable national SAR limits of 2.0 W/kg. The specific maximum SAR values can be found on page 8 of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 5 mm from the body to ensure compliance with RF exposure requirements.

  • Page 6: Safety And Use

    Safety and use We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their mobile when the...
  • Page 7 To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move the handset away from your ear while using the “hands- free” mode because the amplified volume might cause hearing damage. Do not let children use the phone and/or play with the telephone and accessories without supervision.
  • Page 8 Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation.
  • Page 9 - Do not puncture, disassemble or cause a short-circuit in a battery. - Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C. Batteries must be disposed of in accordance with locally applicable environmental regulations.
  • Page 10 • CHARGERS: Mains powered chargers will operate within the temperature range of: 0°C to 40°C. The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. They are also compliant to the ecodesign directive 2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.
  • Page 11 During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.
  • Page 12 Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains appropriate technical and organizational measures to protect all personal data, for example against unauthorized or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to...
  • Page 13 Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners. Optus X Sleek - 5080Q Bluetooth Declaration ID D026889 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. Google, the Google logo, Android, the Android logo, Google...

  • Page 14: General Information

    TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively. It depends on countries. Contact Optus to check service availability.
  • Page 15 This handset may contain materials, including applications and software in executable or source code form, which is submitted by third parties for inclusion in this handset (“Third Party Materials”). All third party materials in this handset are provided “as is”, without warranty of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose or use/third party application, interoperability with other materials or applications of the purchaser and non-infringement...

  • Page 16: Your Mobile

    Your mobile Keys and connectors Headset connector Back camera LED indicator Camera Flash/ Flashlight Flash Front Camera Power key Fingerprint sensor Volume key Touch screen Overview key Home key Back key Micro-USB Connector...
  • Page 17 Overview key • Touch to switch between individual app activities and documents. Home key • From any application or screen, touch to return to the Home screen. Back key • Touch to go back to the previous screen, or close a dialog box, options menu, the notification panel, etc.

  • Page 18: Getting Started

    Getting started 1.2.1 Set up Inserting or removing the SIM/microSD card A nano card is required to make phone calls and use mobile networks. If you have a SIM card, insert it before setting up the phone. Do not attempt to insert mini-SIM card, as you may damage your phone. Power off your phone before inserting or removing the SIM/microSD card.

  • Page 19: Home Screen

    Home screen Touching the Home key always takes you to your main Home screen, and you can personalise all your Home screens by adding your favourite apps, shortcuts and widgets to them. On the Home screen the bottom set of icons is always visible, whichever of your Home pages you are on.
  • Page 20 Long press To enter the available options for an item, long press the item. For example, select a contact in Contacts, long press this contact, an options list will appear. Drag Place your finger on the screen to drag an object to another location. Slide/Swipe Slide the screen to scroll up and down the applications, images, and web pages.

  • Page 21: Status Bar

    1.3.2 Status bar From the status bar, you can see both phone status (on the right side) and notification information (on the left side). Notification panel Drag down the status bar to view notifications and drag down again to open the Quick settings panel. Touch and drag up to close it. From the Notification panel, you can open items and other reminders indicated by notification icons or view wireless service information.

  • Page 22: Search Bar

    1.3.3 Search bar The phone provides a search function which can be used to find the information you want on your phone, in your applications or on the web. Search by text  • Touch the Search bar from the Home screen. •...

  • Page 23: Lock/Unlock Screen

    1.3.4 Lock/Unlock your screen To protect your phone and privacy, you can lock your phone screen with a variety of patterns, PIN or password, etc. through Settings > Security > Screen lock. To create a screen unlock pattern, PIN, or password (Follow onscreen instructions) •...

  • Page 24: Widgets And Recently-Used Applications

    Remove Long press the item to be removed to activate the Move mode, drag the item up to the top of the Remove icon, and release after the item turns red. Create folders To improve the organisation of items (shortcuts or applications) on the Home screen and the Favourite tray, you can add them to a folder by stacking one item on top of another.

  • Page 25: Volume Adjustment

    Touch at the bottom of the screen to close all running applications. 1.3.7 Volume adjustment Using the volume key Press the Volume key to adjust the volume. To activate the vibrate mode, press the Volume down key until the phone vibrates. Press the Volume down key once more to activate the Don't disturb mode.

  • Page 26: Text Input

    Text input Using the Onscreen Keyboard Onscreen keyboard settings Go to Settings > Language & input, select the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation.

  • Page 27: Text Editing

    Text editing You can edit the texts you entered. • Long press the text you want to edit. • Drag the tabs to change the highlighted selection. • The following options will show: SELECT ALL, CUT, COPY, SHARE, etc. You can also insert new text •...

  • Page 28: Call, Call Log And Contacts

    Call, Call log and Contacts Phone call 3.1.1 Making a call To make a call when the phone is on, go to the Home screen and touch the Phone icon in the Favourites tray. Call log Contacts Touch to view the Touch to call the contact’s detailed previewed number...

  • Page 29: Answering Or Rejecting A Call

    Enter the number you want from the dial pad or select a contact from Call log or Contacts by touching tabs, then touch to place the call. The number you entered can be saved to Contacts by touching the Create new contact icon or the Add to a contact icon If you make a mistake, you can delete the incorrect digits by touching To hang up a call, touch...

  • Page 30: Calling Your Voicemail

    To mute incoming calls, press the Volume up/down key. 3.1.3 Calling your voicemail Your voicemail is provided by your network to avoid missing calls. It works like an answering machine that you can consult at any time. To listen to your voicemail, dial 321. When you receive a voicemail, a new voicemail icon appears on the Status bar.

  • Page 31: Call Settings

    Display the dial pad. Touch once to hold the current call. Touch this icon again to retrieve the call. Open Add call or Start recording options. To avoid accidentally pressing the touchscreen during a call, screen will be locked automatically when you put your phone close to your ear;...
  • Page 32 • Vibrate for calls Mark the checkbox to activate vibration when there's an incoming call. • Dial pad tones Mark the checkbox to enable dial pad tones. Quick responses • To edit quick responses which will be used when you reject a call with messages.

  • Page 33: Call Log

    • Call forwarding To preset how your calls are forwarded when you are busy, unanswered or unreachable. • Call barring You can activate or deactivate the call barring for outgoing and incoming calls. Below options are available: All outgoing calls: All outgoing calls will be barred. International outgoing calls: Outgoing international calls will be barred.

  • Page 34: Contacts

    and select Delete or Clear call history to erase any unwanted Touch call logs. Contacts You can view and create contacts on your phone and synchronise these with your Gmail contacts or other applications on the web or on your phone.

  • Page 35: Adding A Contact

    Contacts to display Choose which contacts to be displayed. Import/Export Import or export contacts between accounts, phone, SIM card, internal storage, and SD card. Groups View or create contact groups Accounts Manage the synchronisation settings for different accounts. Settings Open the contacts display settings. Block contact list Show your blocked contacts.
  • Page 36 Add to/remove from Favourites To add a contact to favourites, you can touch a contact to open the contact details screen and then touch to add the contact to favourites. To remove a contact from favourites, touch on the contact details screen. 3.3.3 Editing your contacts To edit contact information, touch...
  • Page 37 3.3.4 Use Quick contact for Android Touch a contact to open Quick contact for Android, then you can touch or the number to make a call, or touch to send a message. The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone.
  • Page 38 3.3.5 Importing, exporting and sharing contacts From the Contacts screen, touch to open the options menu, touch Import/Export, then choose to import/export contacts from/to your accounts, SIM card, Phone, internal storage, SD card, etc. To import/export a single contact from/to your SIM card, select the contact you want to import/export, and touch OK to confirm.
  • Page 39 3.3.8 Synchronising contacts in multiple accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications installed on your phone. To add an account, touch from the contacts list screen and then select Accounts > Add account. You'll be asked to select the account type you are adding, like Google, Personal (IMAP), etc.

  • Page 40: Messaging

    Messaging Your phone can create, edit and receive SMS and MMS messages. Go to the Home screen and touch the Messaging icon in the Favourites tray. Write a new message On the message list screen, touch the new message icon to write new text/multimedia messages.
  • Page 41 Sending a text message Enter the name or mobile phone number of the recipient on the recipients bar or touch to add recipients, then touch the content bar to enter the text of the message. When finished, touch to send the text message.
  • Page 42 Attach options: Capture picture Open the Camera to make a new picture to attach. Capture video Open the Camcorder to record a new video to attach. Record audio Enter the voice message recorder to record a voice message to attach. Contact Enter Contacts to select a contact as an attachment.

  • Page 43: Manage Messages

    Manage messages When a new message comes, an icon will appear on the status bar as a notification. Drag down the status bar to open the Notification panel, touch the new message to open and read it. You can also open the Messaging application and touch the message to open it.

  • Page 44: Adjust Message Settings

    Adjust message settings and select Settings. In the message list screen, touch SMS enabled Open the options dialog to change your default SMS app. Text message (SMS) Request delivery Mark the checkbox to request a delivery report report for each text message you send. Manage SIM card Touch to manage text messages stored on your messages...
  • Page 45 Multimedia message (MMS) Group messaging When enabled, you will be able to send a single message to multiple recipients. Request delivery Will request a delivery report for each report multimedia message you send. Request read report Will request a report on whether each recipient has read a multimedia message sent by you.
  • Page 46 General Message font size Select a message font size. Delete old messages Will delete old messages when maximum number of stored messages is reached. To enable the function, mark the checkbox. Text message limit Touch to set the number of text messages to be saved per conversation.

  • Page 47: Calendar & Alarm Clock & Calculator

    Calendar & Alarm clock & Calculator Calendar Use Calendar to keep track of important meetings, appointments, etc. To open Calendar, touch the Application tab from the Home screen, then touch Calendar. 5.1.1 Multimode view To change your Calendar view, touch the icon besides the month and select Schedule, Day, title to open the month view, or touch...
  • Page 48 5.1.2 To create new events You can add new events from any Calendar view* Make sure you log in Google account before create new event. • Touch • Fill in all required information for this new event. If it is a whole-day event, you can turn on the ALL DAY switch.

  • Page 49: Time

    Time Your mobile phone has a built-in clock. To open it, touch the Application from the Home screen, then touch Clock. 5.2.1 Alarm To set an alarm From the Time screen, touch to enter the Alarms screen, then touch to add a new alarm. Following options will show: Time Touch numbers to set the time for your alarm.

  • Page 50: World Clock

    To adjust alarm settings from the Alarms screen. The following options will be available Touch under Settings: Clock Style Touch to set Analog or Digital style. Automatic home clock Will automatically add a home clock while travelling outside. To disable it, unmark the checkbox.
  • Page 51 5.2.3 Countdown From the Time screen, touch to enter the Countdown screen. Touch the digits to set the countdown time. Type the time in hour, minute and second number sequence. Touch to start the countdown. Pause/play Delete Add a countdown 5.2.4 Timer From the Time screen, touch...

  • Page 52: Calculator

    Calculator To solve mathematical problems with Calculator, touch the Application from the Home screen, then touch Calculator. There are two panels available: Basic calculation and Scientific calculation. To switch between panels, select one of the following two ways: • Swipe the basic calculation screen to the left to open the scientific calculation. •...

  • Page 53: Getting Connected

    Getting connected Your phone can connect to the Internet using either GPRS/EDGE/3G/4G or Wi-Fi. Connecting to the Internet 6.1.1 GPRS/EDGE/3G/4G The first time you turn on your phone with your SIM card inserted, it will automatically configure a mobile network service: GPRS, EDGE , 3G or 4G.
  • Page 54 2. Touch More > Mobile networks > Data roaming. 3. In the dialog that opens, mark the checkbox to preset roaming mode to National roaming only or All networks, or to Disable data usage when roaming to avoid significant roaming charges if not in use. 4.

  • Page 55: Connecting To Bluetooth Devices

    and select Advanced. 2. Touch Wi-Fi, then touch 3. Touch the Network notification switch to activate/deactivate this function. To add a Wi-Fi network When Wi-Fi is on, you may add new Wi-Fi networks according to your preference. on the Quick settings bar to get to Settings. 1.

  • Page 56: Connecting To A Computer Via Usb

    1. Go to Settings > Bluetooth. and select Rename this device. 2. Touch 3. Enter a name, and touch RENAME to confirm. To pair/connect your phone with a Bluetooth device To exchange data with another device, you need to turn Bluetooth on and pair your phone with the Bluetooth device with which you want to exchange data.

  • Page 57: Sharing Your Phone's Mobile Data Connection

    To locate data you have transferred or downloaded in the internal storage: 1. Touch the Application tab from the Home screen to open the apps list. 2. Open File Manager. All data you have downloaded is stored in File Manager, where you can view media files (videos, pictures, music and others), rename files, install apps on to your phone, etc.

  • Page 58: Connecting To Virtual Private Networks

    2. Go to More > Tethering & portable hotspot. after Bluetooth tethering to activate this 3. Turn on the switch function. To rename or secure your portable hotspot When a Portable Wi-Fi hotspot is activated, you can change the name of your phone's Wi-Fi network (SSID) and secure its Wi-Fi network.
  • Page 59 To connect/disconnect to a VPN To connect to a VPN: on the Quick settings bar to get to Settings. 1. Touch 2. Go to More > VPN. 3. VPNs you have added are listed; touch the VPN you want to connect with.

  • Page 60: Multimedia Applications

    Multimedia applications Camera Your mobile phone is fitted with a Camera for taking photos and shooting videos. Before using the Camera, make sure that you removed the protective lens cover to avoid it affecting your picture quality. To take a photo when your phone is active, touch Camera on your Home screen.

  • Page 61: Shooting Mode

    To take a picture The screen acts as the viewfinder. First position the object or landscape in the viewfinder, touch to take the picture which will be automatically saved. You can also long press to take burst shots. To shoot a video Touch on the bottom right of the screen to start video recording.
  • Page 62 7.1.2 Settings Select pictures/videos storage in Follow Storage System, Phone Storage, SD card. Anti-flicker Open a dialog box to set anti-flicker to Auto, OFF, 50HZ, or 60HZ. GPS location info Turn on the switch to tag photos or videos with locations information. You'll need to turn on GPS and wireless networks first.

  • Page 63: Gallery

    Gallery Gallery acts as a media player for you to view photos and play videos. To open your Gallery, touch the Application tab from the Home screen, then touch Gallery. Select to show Photo, Video, or All Open options menu View in albums Swipe up or down to view...
  • Page 64 • Touch an album. All pictures or videos will spread across the screen. • Touch the picture/video to view or play it. • Swipe left or right to view previous or next pictures/videos. Working with pictures You can work with pictures by rotating or cropping them, sharing them with friends, setting them as a contact photo or wallpaper, etc.

  • Page 65: Music

    Editor (Default) Set effects such as Punch, Vintage, B/W, Bleach, etc. Add a border. Crop, Straighten, Rotate, Mirror or Draw the picture. Adjust the picture colour. Batch operation Gallery provides a multi-select function, you can work with pictures/ videos in batches. On MOMENTS or ALBUMS screen, touch and then Select item to activate batch operation mode (you can also long press one album/...
  • Page 66 To play your music, touch Music from the Home screen. Touch expand the Music screen. You will find five categories in which all songs are classified: SONGS, ALBUMS, ARTISTS, PLAYLISTS, GENRES. Touch their tabs to open the lists. 7.3.1 Playing music Touch a song to play it.

  • Page 67: Others

    Others File Manager To manage files on your phone, touch the Application tab from the Home screen, then select File Manager. File Manager works with both external SD card and phone storage. File Manager displays all data stored on on both microSD card and phone storage, including applications, media files;...

  • Page 68: Radio

    Radio Your phone is equipped with a radio with RDS functionality. You can use the application as a traditional radio with saved channels or with visual information related to the radio programme displayed if you turn to stations that offer Visual Radio service. To listen to the radio, touch the Application tab from the Home screen, then select Radio.

  • Page 69: Launcher

    Available options: Scan channels Scan for all channels available. Edit name Edit the channel name. Delete Delete current channel. Enter frequency Enter the frequency manually to turn to the channel. Station info Mark the checkbox to display station information. Exit Turn off the radio.

  • Page 70: Google Applications

    Google applications Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps. You are recommended to register with a Google account to enjoy all the functions.

  • Page 71: Gmail

    Delete all contents Touch to search or go the a web page address During web page surfing, touch for settings or more options. Gmail As the Google's web-based email service, Gmail is configured when you first set up your phone. Gmail on your phone can be automatically synchronised with your Gmail account on the web.
  • Page 72 4 Enter the subject and the content of the message. icon and select Attach file to add an attachment. 5 Touch 6 Finally, touch the icon to send. 7 If you do not want to send the mail out right away, you can touch the icon and then Save draft or touch the Back key to save a copy.

  • Page 73: Maps

    Maps Google Maps offers satellite imagery, real-time traffic conditions, and route planning for traveling by foot, car, or public transportation. By using this application, you can get your own location, search for a place, and get suggested route planning for your trips. YouTube YouTube is an online video-sharing application where users can upload, view, and share videos.

  • Page 74: Hangouts

    Hangouts Google Hangouts is a communication platform developed by Google which includes instant messaging, video chat, SMS and VOIP features. You should add a friend and then start chatting. All friends added via Hangouts from the Web or device will be displayed in your friend list. 9.10 Photos Google Photos stores and backs up your photos and videos.

  • Page 75: 10 Settings

    10 Settings To go to Settings, touch the Application tab from the Home screen, then select Settings. 10.1 Wireless & networks 10.1.1 Wi-Fi While using Wi-Fi, you can surf the Internet without using your SIM card whenever you are in the range of a wireless network. The only thing you have to do is to enter the Wi-Fi screen and configure an access point to connect your phone to the wireless network.
  • Page 76 If you do not need to transmit data on mobile networks, turn off Data enabled to avoid significant charges for data use on local operator mobile networks, particularly if you do not have a mobile data agreement. Set mobile data limit Touch the switch to turn on mobile data limit.
  • Page 77 10.1.7 More\VPN A mobile virtual private network (mobile VPN or mVPN) provides mobile devices with access to network resources and software applications on their home network, when they connect via other wireless or wired networks. Mobile VPNs are used in environments where workers need to keep application sessions open at all times, throughout the working day, as the user connects via various wireless networks, encounters gaps in coverage, or suspends-and-resumes their devices to preserve battery...

  • Page 78: Device

    10.2 Device 10.2.1 Func Func displays shortcuts on your lock screen. 10.2.2 Gestures Double tap screen When enabled, you can light the screen on or off by double-touching the screen. 10.2.3 Display In this menu, you can customise your screen brightness, wallpaper, phone sleep time, font size, etc.
  • Page 79 Default notification Touch to set your default notification ringtone. ringtone Power on/off ringtone Mark the checkbox of Power on/off ringtone to enable ringtone when you switch on or off your phone. Other sounds Turn on the switches to enable dial pad tones, screen locking sounds, touch sounds and vibrate on touch.

  • Page 80: Personal

    You can also view the battery usage data since your last full charge. Touch one category, then you can learn its specific power consumption. You can adjust power use via the screen brightness or screen timeout in the Display settings. 10.2.8 Memory Open this setting to monitor your total memory, available space, and memory usage data.
  • Page 81 Fingerprint Put your finger on the sensor to record a fingerprint for identification or authorisation. You must set a screen lock first when you enable this function. Smart lock With Smart lock, you can set your trusted devices, places, face, voice, etc.
  • Page 82 Trusted credentials Touch to display trusted CA certificates. Install from internal storage Touch to install certificates from the internal storage. Clear credentials Touch to remove all certificates. Trusted agents Open the setting to view and deactivate trusted agents. You must set a screen lock first when you enable this function.
  • Page 83 10.3.4 Accounts Use the settings to add, remove, and manage your email and other supported accounts. You can also use these settings to control how and whether all applications send, receive, and synchronise data on their own schedules, and whether all applications can synchronise user data automatically. Add account Touch the Add account icon to add an account for selected app.
  • Page 84 SwiftKey Keyboard Touch to open SwiftKey Keyboard settings of languages, themes, typing, etc. Google voice typing Touch the menu header and finish Google voice typing settings in the screen that opens. Text-to-speech settings • Preferred engine: Choose a preferred text-to-speech engine, Touch the settings icon to show more choices for each engine.
  • Page 85 Backup account Displays your backup account, you can also add one by touch Add account icon +. Automatic restore Turn on the switch to restore your backed up settings or other data when you reinstall an application. Network settings reset Touch button to reset all network settings.

  • Page 86: System

    10.4 System 10.4.1 Date & time Use Date & time settings to customise your preferences for how date and time are displayed. Automatic date & time Select Use network-provided time, Use GPS-provided time or Off. Automatic time zone Turn on the switch to use network-provided time zone.
  • Page 87 10.4.3 Accessibility Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone. TalkBack Touch to turn on/off TalkBack. With TalkBack on, your device provides spoken feedback to help blind and low-vision users by describing what you touch, select and activate.

  • Page 88: Developer Options

    Speak passwords Turn on the switch to speak passwords while typing. Accessibility shortcut Turn on the switch to enable quick activating for accessibility features. Text-to-speech settings Go to Settings > Language & input > Text-to-speeck output > Preferred engine/Speech rate/Listen to an example/Default language status for more. Touch &...

  • Page 89: About Phone

    10.4.7 About phone This contains information ranging from Legal information, Model number, Android version, Android security patch level, Baseband version, Kernel version, Build number, Custom build version, User manual to those listed below: System updates Touch to check for system updates. Status This contains the status of the Battery status, Battery level, SIM status, IMEI information, IP address, etc.

  • Page 90: 11 Update Your Phone's Software

    11 Update your phone’s software You can use FOTA Upgrade tool to update your phone's software. 11.1 FOTA Upgrade Using the FOTA (Firmware Over The Air) Upgrade tool you can update your phone’s software. To open System updates, go to Settings > About phone > System updates. Touch and the phone will search for the latest software.
  • Page 91 In case of any defect of your phone which prevents you from normal use thereof, you must inform Optus and present your phone with your proof of purchase. If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate.
  • Page 92 5) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation… Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.
  • Page 93 13 Troubleshooting Before contacting Optus follow the instructions below: • Fully charge the battery for optimal operation. • Avoid storing large amounts of data on your phone as this may affect its performance. • Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's software.
  • Page 94 My phone can't connect to a network or "No service" is displayed • Try connecting in another location. • Verify the network coverage with Optus. • Check with Optus that your SIM card is valid. • Try connecting at a later time if the network is overloaded.
  • Page 95 • For international calls, check the country and area codes. • Make sure your phone is connected to a network. • Check your subscription status with Optus (credit, SIM card valid, etc.). • Make sure you have not barred outgoing calls.
  • Page 96 • Check the network strength. I am unable to use the features described in the manual • Check with Optus to make sure that your subscription includes this service. When I select a number from my contacts, the number can't be dialled •...
  • Page 97 • Make sure that you’re using the right cable from the box. I am unable to download new files • Make sure there is sufficient phone memory for your download. • Select the microSD card as the location to store downloaded files. •...
  • Page 98 I don’t hear when somebody calls/message me, I just see missed calls/ messages notifications on display. • Please check if Interruptions/Do not disturb mode is activated on your device. If it is activated you can see a “Star” symbol (for Android OS 5.X version) or icon (for Android OS 6.X version) displayed on notification panel.
  • Page 99 14 Specifications Processor MT6737, Quad core 1.3GHz Platform Android™ M Memory 16GB ROM + 2GB RAM Dimensions (LxWxT) 141.5 X 71.2 X 7.45 mm Weight Around 156g with battery Display 5.0-inch touchscreen with 1280×720 HD Capacity resolution Network GSM: 900/1800/1900 UMTS: 900/1900/2100 MHz LTE: FDD 1/3/7/26/28 and TDD 38/40 Assisted GPS/Internal GPS antenna...
  • Page 100 Special Features • G-sensor • Proximity • Light Sensor Note: Specifications are subject to change without prior notice. The original battery has undergone rigorous safety inspections to meet qualification standards, the use of non-original batteries may be dangerous.
  • Page 101 © Copyright 2016 TCL Communication Ltd All rights reserved TCL Communication Ltd reserves the right to alter material or technical specification without prior notice. All "Signature" ringtones embedded in this phone have been composed, arranged, and mixed by NU TROPIC (Amar Kabouche).
  • Page 102 Optus X Sleek 4G smartphone For more information on how to use your phone, head to optus.com.au/optusx...

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