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Reflex 72
Reader
Installation Guide
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Table of Contents
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Summary of Contents for Schlumberger Reflex 72

  • Page 1 Title Page Reflex 72 Reader Installation Guide...
  • Page 2 Copyrights and Trademarks Trademarks Schlumberger, Cryptoflex, Cyberflex, Cyberflex Access, and e-gate are trademarks or registered trademarks of Schlumberger. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others.
  • Page 3: Table Of Contents

    Table of Contents Introduction .........1 Installation .
  • Page 5: Introduction

    • The Reflex 72 smart card reader has been discontinued. Drivers for the NOTE Reflex 72 were last verified on the platforms listed above, and are currently available from the Reflex Reader Technical Support website (www.reflexreaders.com/Support/Downloads/downloads.html) on an “as is”...
  • Page 6 Chapter 1 - Introduction Card Supported The SchlumbergerSema Reflex 72 smart card reader works with all leading ISO 7816-compatible microprocessor cards, including: Cryptographic cards • Java cards • Subscriber Identity Modules (SIMs) • SchlumbergerSema e-gate™ cards • Electrical Specifications — RS-232 PC Interface •...
  • Page 7: Installation

    Overview of the installation sequence on each operating system. For • detailed instructions, see the sections that follow. Summary of each operating system’s Plug-and-Play or hot pluggable • capability. Summary of the expected behavior of the Reflex 72 smart card reader’s • power light on each operating system.
  • Page 8 Resource Manager detect Reflex 72 smart card reader status only at boot-time (mid-session connect/disconnect detected only at reboot). Power light: Power light on the Reflex 72 flickers during I/O • activity only. When the operating system detects the device during installation, the power light flickers briefly.
  • Page 9: Unsigned Driver Warning Messages

    2000, Windows XP, and Windows Server 2003 might either silently allow, display a warning message, or block the installation of unsigned drivers. If a warning message is displayed, click Yes or Continue Anyway to complete the driver installation. Reflex 72 Reader Installation Guide...
  • Page 10: Installing On Windows Nt 4.0

    Input/Output System (BIOS) are not compliant with Advanced Configuration and Power Interface (ACPI) specifications. If you disconnect a peripheral (such as the mouse or keyboard) to add the Reflex 72 smart card reader to a nonACPI-compliant system, the peripheral may not function when reconnected.
  • Page 11 Installing on Windows NT 4.0 Attach the Reflex 72 smart card reader’s serial plug to a COM port on the computer. The Reflex 72 smart card reader communicates with the computer through the COM port. Insert the Reflex 72 smart card reader’s PS/2 jack into a connector on the computer.
  • Page 12 Reflex 72 smart card reader does not function until you reboot. At this point you are ready to start using the Reflex 72 smart card reader. You can test the reader setup using the Smart Card Reader Tools. From the Start →...
  • Page 13: Updating On Windows Nt 4.0

    Installing on Windows NT 4.0 Updating on Windows NT 4.0 If you are updating the Reflex 72 smart card reader software (not installing the hardware and software for the first time), complete these tasks, which are described in detail in the sections that follow: Install the new Reflex 72 smart card reader software.
  • Page 14 Use the Registry Editor to remove the registry entries associated with the • old Reflex 72 smart card reader driver. (Open the old .reg file in a text editor to identify which entries must be removed.) If you need more information about editing the registry to complete this task, refer to the operating system’s Help.
  • Page 15: Installing On Windows 98 Or Windows Me

    See the package’s Install Notes for installation instructions. Step 2: Connect the Reflex 72 smart card reader Attach the Reflex 72 smart card reader’s serial plug to a COM port on the computer. The Reflex 72 smart card reader communicates with the computer through the COM port.
  • Page 16 If you click the Refresh button in the Device Manager now, the computer begins to scan for Plug-and-Play-compliant hardware. Displayed messages report that the system has found the new hardware, and has located and installed the software for it. Reflex 72 Reader Installation Guide...
  • Page 17 To make the Reflex 72 reader functional, reconnect it and reboot. At this point you are ready to start using the Reflex 72 smart card reader. You can test the reader setup using the Smart Card Reader Tools. From the Start →...
  • Page 18: Updating On Windows 98 Or Windows Me

    Chapter 2 - Installation Updating on Windows 98 or Windows Me If you are updating the Reflex 72 smart card reader software (not installing the hardware and software for the first time), complete these tasks, which are described in detail in the sections that follow: Install the new Reflex 72 smart card reader software.
  • Page 19: Installing Or Updating On Windows 2000 Or Windows Xp

    Step 1: Connect the Reflex 72 smart card reader Attach the Reflex 72 smart card reader’s serial plug to a COM port on the computer. The Reflex 72 smart card reader communicates with the computer through this port.
  • Page 20 2 connector computer COM port Reader Cables and Connectors Step 2: Install the Reflex 72 smart card reader software Go to the Reflex Readers Download website (www.reflexreaders.com/ Support/Downloads/downloads.html) to download the Reflex 72 driver package for Win 2000 or Win XP.
  • Page 21 72 smart card reader’s change in status whenever you disconnect or reconnect At this point you are ready to start using the Reflex 72 smart card reader. You can test the reader setup using the Smart Card Reader Tools. From the Start →...
  • Page 23: Troubleshooting

    Cause Description: The Reflex 72 smart card reader’s PS/2 jack is not connected to a PS/2 connector. Solution: Make sure the Reflex 72 smart card reader’s PS/2 jack is securely inserted in a PS/2 connector on the computer. Insufficient power (laptop)
  • Page 24 By default, the system attempts to poll all four standard COM ports at boot-time in order to detect the Reflex 72 smart card reader. If a nonstandard device uses one of the polled COM ports, the device can cause the system’s initialization command to fail to reach the...
  • Page 25 Troubleshooting Display the system’s Registry Editor window. Locate the Reflex 72 smart card reader’s registry parameters. The reader parameters are located in this path: → → → My Computer HKEY_LOCAL_MACHINE SYSTEM → → → → Current Control Set Control Services...
  • Page 26 No COM connection The Reflex 72 smart card reader’s serial plug is not Cause Description: connected. Make sure the Reflex 72 smart card reader’s serial plug is Solution: connected to a COM port. BIOS Setup The COM port is disabled in the system Basic Input/ Cause Description: Output System (BIOS).
  • Page 27 Windows help or documentation. To display the Advanced Settings dialog box on a Windows NT 4.0 system, follow these steps: → → Select Start Settings Control Panel, and then double-click Ports to display the Ports list. Reflex 72 Reader Installation Guide...
  • Page 28 Cause Description: present on the computer when you connected the reader and the system detected its presence. In this situation, the system may configure the Reflex 72 smart card reader incorrectly. This flawed configuration can interfere with future attempts to configure the reader properly.
  • Page 29 72 smart card reader only at boot-time on Windows 98 and Windows Me computers. If you do not need to use the Reflex 72 smart card reader again in the current Windows session, close the message boxes and continue the session.
  • Page 30 Solution: Reconnect the devices so that the Reflex 72 smart card reader uses a COM port that precedes the modem. If possible, connect the Reflex 72 smart card reader to COM1. Reflex 72 Reader Installation Guide...
  • Page 31 Troubleshooting The Reflex 72 is not using the driver I installed The operating system chose the wrong reader driver On Windows 2000 and Windows XP systems, the operating Cause Description: system sometimes automatically configures the smart card reader to use a different driver from the one that you installed.
  • Page 32 Update (on Windows XP) wizard, select to display a list of known drivers for the device so that you can select a specific driver. In the Select a device driver screen, click Have Disk … Reflex 72 Reader Installation Guide...
  • Page 33 Troubleshooting In the Install from Disk screen, type in or browse to the \Program Files\Schlumberger\Smart Card Readers\reader_name directory, and click In the Select a Device Driver window, select the new device driver from the list, and click Next. You might see warnings that you are about to install an unsigned driver or that you are about to install an unsigned driver over a signed driver.
  • Page 35: Index

    Index cards supported certifications operating system requirements driver checking version manually updating physical specifications Plug-and-Play capability power light behavior electrical specifications regulatory approvals requirements installation 3–17 operating system on Windows 2000/Windows XP other system on Windows 98/Windows Me on Windows NT 4.0 summary introduction 1–2...
  • Page 36 19–29 update driver, manually on Windows 2000/Windows XP on Windows 98/Windows Me on Windows NT 4.0 Windows 2000/Windows XP installation update Windows 98/Windows Me installation update Windows NT 4.0 installation update Reflex 72 Reader Installation Guide...

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