Table of Contents
Troubleshooting
Related Manuals for AT&T metrocell 9962
Summary of Contents for AT&T metrocell 9962
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Page 1: Table Of Contents
Appendix E: Radio frequency (RF) safety compliance PoE injector use and mounting Connect the Ethernet cables Appendix F: Station authorization GPS antenna cable connection Grounding Warranty Power Up Radio frequency (RF) safety compliance Station authorization Activation AT&T MetroCell 9962 installation guide • April 2016... -
Page 2: Before You Begin
Examine the contents of the MetroCell kit. If you notice any damage, please notify the carrier who delivered the unit and contact your AT&T representative. The MetroCell 9962 kit contains the following components: • Box 1: AT&T MetroCell 9962, mounting plate, GPS antenna, package of screws •... -
Page 3: Installation
• The router/switch is connected by a short Ethernet cable to a PoE injector, which is also connected to 110V AC power and an electrical ground. • The PoE injector is connected over Cat5e shielded Ethernet cable to the MetroCell. AT&T MetroCell 9962 installation guide • April 2016... -
Page 4: Environmental Requirements
Insert an anchor into each drilled hole. Use an anchor that is appropriate for the wall material. These must be provided by the installer. AT&T MetroCell 9962 installation guide • April 2016... -
Page 5: Gps Antenna Cable Connection
FCC Enhanced 911 (E911) Contents and use of the website are described in greater detail in the full AT&T MetroCell 9962 User Guide, which regulations. is available at att.com/metrocell. Operation of the unit is 1. -
Page 6: At&T Metrocell 9962 Installation Guide • April
Activation page. the Approved User List if the MetroCell is in “Closed” mode Enter all of the requested information and click the Submit (see the AT&T MetroCell 9962 User Guide available at button. att.com/metrocell). Note: It is strongly recommended that the operational... -
Page 7: Appendix A: Local Transport Requirements
4. IPSec Pass-Through is Enabled The maximum total traffic that can be carried by a MetroCell 9962 across all simultaneous users, based on its 5. Block Fragmented Packets is Disabled radio interface, is up to 100 Mbps. Lesser Internet access bandwidth may limit overall throughput. -
Page 8: Appendix D: Troubleshooting Guide
2 as that Approved User List (see the AT&T MetroCell 9962 User edge is away from the first MetroCell. Map the coverage Guide available at att.com/metrocell). -
Page 9: Steps To Perform Led Troubleshooting
Reset or power cycle the MetroCell. Verify the address that was entered on the website. Call AT&T Customer Care at 877-996-7017 and, when prompted, enter PIN 63876 (METRO). Green Ready for service. AT&T MetroCell 9962 installation guide • April 2016... - Page 10 A GPS signal has been acquired. If you are still unable to complete calls and use data applications, please call AT&T Customer Care at 877-996-7017 and, when prompted, enter PIN 63876 (METRO). AT&T MetroCell 9962 installation guide • April 2016...
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Page 11: Appendix E: Radio Frequency (Rf) Safety Compliance
Date of certification: 17 July 2015 AT&T MetroCell 9962 installation guide • April 2016 ©2016 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.