Chapter 5 Troubleshooting - ParkerVision USB1500 User Manual

This chapter covers potential problems and the possible remedies. After each problem
description, some instructions are provided to help you diagnose and solve the problem.
5.1 Problems During Driver Installation
PROBLEM
The ParkerVision Wireless
USB LAN Adapter is not
working after the driver
installation
Windows does not auto-
detect the ParkerVision
Wireless USB LAN Adapter
USB1500
Chapter 5 :
Troubleshooting
CORRECTIVE ACTION
Make sure the driver software is installed BEFORE you connect your wireless USB LAN
adapter to your computer. Failure to install the software fi rst may result in the LAN adapter
being recognized incorrectly.
Reonnect the USB adapter to your computer's port again. The Power and Link LED should
be on if the adapter is properly inserted.
Make sure there is no hardware confl ict between your ParkerVision Wireless LAN Adapter
and other hardware in your computer. If there is a confl ict, you need to set your I/O and
IRQ manually.
Restart your computer.
Do a manual scan of your computer hardware.
In Windows 2000, click Start, Settings, Control Panel, System, Hardware, Hardware
Wizard.
In Windows XP, click Start, Control Panel, Performance and Maintenance, System,
Hardware, Device Manager. Then Right-click on your computer name and select Scan
for Hardware Changes.
Check your USB port and make sure there is no hardware confl ict.
Try an alternate USB port if one is available on your computer.
Contact ParkerVision Customer Support
Wireless PC LAN Adapter
25 25