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bouncepad luna Instruction Manual

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Summary of Contents for bouncepad luna

  • Page 1 Luna Instruction Manual...

  • Page 2: Table Of Contents

    Safety Guidelines Luna Case Product Components Luna Dock Explained Luna RFID Fob Installation Guidelines Fixing from Below Luna Installation Fixing from Above Luna Case Installation First Start-up Fob Registration Operation Undocking Docking/Undocking Best Practice Tablet not charging Dock Reset access...
  • Page 3 Safety Guidelines Your Luna device should be installed and treated with care. The information below has been provided in the interest of safety, and to help you create a safe and successful installation. • Before installing or using the product, first read this instruction manual in full.

  • Page 4: Product

    Product Family Explained The Luna Dock locks down your Luna Case, and can be unlocked using the contactless RFID Fob. The tablet is seamlessly charged whilst the Case is docked.
  • Page 5 Camera Access provided Luna Dock Dock Cable USB Plug Docking Pins 3.5mm Audio Jack DC Connector Luna Dock Charging Contacts Dock Power Light Luna RFID Fob Presenting a valid RFID Fob releases the Luna Case RFID Fob from the Dock.

  • Page 6: Luna Installation

    Luna Installation...
  • Page 7 Installation Guidelines 3.1.1 The Luna Dock and Luna Case are designed for use and installation inside only. Do not install the unit outside, or expose it to extreme environmental conditions. 3.1.2 3.1.3 Avoid positioning your Luna directly below bright Ensure that a secure and strong Wifi connection is lights to reduce screen glare.
  • Page 8 3.1.4 3.1.5 Consider the distance to an available power supply socket. Luna will only charge, lock and unlock if connected to a reliable mains power supply. RFID Fob #### Identification #### Number Consider creating a database of the RFID Fob The Power Supply Cable is 1.5m...
  • Page 9 Docks must be mounted with at least these minimum distances between them and the surface edge. Installing multiple units closer to each other than this may result in being unable to dock or undock your Luna effectively. Minimum Minimum 150mm...
  • Page 10 Vertical Surface Mounting Guidelines Minimum 300mm Docks must be mounted with at least these minimum distances between them. Installing multiple units closer to each other than this may result in being unable to dock or undock your Luna effectively. Minimum Minimum 1200mm 150mm...
  • Page 11 Drill bit Drill bit Maximum 30mm Socket Phillips #2 Spanner Driver Driver bit Parts required M3 6mm M4 40mm Torx Pin Countersunk Mounting Clamping Security Screws Plate Plate Screws Closed Spring Security Nylocs Luna Dock Dock USB Washers Driver Cover...
  • Page 12 3.2.1 3.2.2 *If mounting on a vertical surface and routing cable upwards. *If mounting on a vertical surface and routing cable downwards. Bottom Edge of Vertical Surface Bottom Edge of Vertical Surface *distance not representative of actual recommended measurement *distance not representative of actual recommended measurement *If mounting on a 3.2.3 3.2.4...
  • Page 13 3.2.5 3.2.6 20mm Drill bit Using the Clamping plate as a template, mark the position where the Dock cable will pass through your surface. 3.2.7 3.2.8 Drill bit Using the Clamping plate as a template, mark the position of the Dock reset button hole.
  • Page 14 Luna Dock for transportation. 3.2.11 3.2.12 Rear View Individually feed the Luna Dock Cables through the drilled hole in your mounting surface - USB cable first. Locate your Luna Dock onto its Mounting Plate Ensure the Luna Dock is orientated correctly.
  • Page 15 3.2.13 3.2.14 Tighten to: 0.2Nm The M3 6mm Torx Pin Security Screws must be fully secured into the Luna Dock to ensure Slide the Luna Dock into its locked position. correct functionality of the Luna. 3.2.15 3.2.16 Click Ensure both screws are fully secured into the...
  • Page 16 Tools required Phillips Tape Socket Pencil Drill Measure Driver Driver bit Minimum 30mm 20mm Drill bit Drill bit Parts required M3 6mm Torx Pin Mounting Clamping Security Luna Dock Plate Plate Screws Countersunk Closed Pozi screws Security Dock USB Driver Cover...
  • Page 17 *distance not representative of actual recommended measurement *If mounting on horizontal 3.3.3 3.3.4 surface. Customer Facing If required, drill into your mounting surface using the drill bit appropriate for the material and screw requirements. Countersunk Pozi screws are provided with your Luna Dock.
  • Page 18 3.3.5 3.3.6 20mm Drill bit Using the Clamping plate as a template, mark the position where the Dock cable will pass through your surface. 3.3.7 3.3.8 Drill bit Using the Clamping plate as a template, mark the position of the Dock reset button hole.
  • Page 19 3.3.9 3.3.10 Rear View Individually feed the Luna Dock Cables through the drilled hole in your mounting surface - USB cable first. Screws must be flush in the countersunk holes Ensure the Luna Dock is orientated correctly. 3.3.11 3.3.12 Rear View Locate your Luna Dock onto its Mounting Plate Slide the Luna Dock into its locked position.
  • Page 20 Tighten to: 0.2Nm Click The M3 6mm Torx Pin Security Screws must Ensure both screws are fully secured into the be fully secured into the Luna Dock to ensure Luna Dock before attaching the Dock USB correct functionality of the Luna. Cover.
  • Page 21 Parts required Tablet Supports Luna Case Tablet Luna Case Supports 3.4.1 Place your Luna Case down (onto a soft surface to minimise risk of damage). Insert the Case Key and carefully turn anti-clockwise, whilst lifting the case until the case opens.
  • Page 22 3.4.2 3.4.3 Tablet Supports Luna Insert the Tablet Supports into the Luna Case, specific Select the correct Tablet Supports appropriate to your tablet model. Ensure that they are fully to your tablet model. inserted. 3.4.4 3.4.5 The Luna Case by default...
  • Page 23 3.4.6 3.4.7 3.4.8 3.4.9 Press down on the Lightning connector whilst Ensure the male Audio Jack is fully inserted into installing your tablet. Ensure the connector is the tablet. fully engaged with the tablet.
  • Page 24 Press down on all edges of the case to ensure remains within that the Luna Case is locked securely. the case. 3.4.12 3.4.13 Do not dock your Luna Case into the Luna Dock at this stage. The Luna Case Installation is now complete. Proceed to section 4...

  • Page 25: Operation

    Operation...
  • Page 26 4.1.2 4.1.3 2x Beep White Light Flashing Your Luna Dock is booting up. Do not Dock Your Luna Case must not be docked at this the Luna Case whilst the Dock Power Light is initial stage of start-up. flashing.
  • Page 27 Section 4.4 for Dock/Undocking best practice. 4.2.2 4.2.3 The Luna Case Status Light will be blue. The Luna Dock is ready for your RFID Fob to be registered to it. Touch the RFID Fob to your Case on the Case Status...
  • Page 28 Case Undocking 4.3.1 The Luna will only unlock when the Dock is connected to mains power. Ensure that the Dock Touch the registered RFID Fob over the Luna Case power supply is on and connected - the Dock Status Light to unlock the Luna Dock.
  • Page 29 4.3.7 4.3.8 The Case Status light will go red and beep if trying to unlock the Luna Dock with an unrecognised RFID Fob. The Dock will remain The Luna Dock is now locked. locked.
  • Page 30 Undock (Section 4.3) and redock your Luna Case, ensuring the Case is correctly docked within the Luna Dock. (Ensure that both M3 6mm Torx Pin Security Screws securing the Luna Dock to its Mounting Plate are attached - go to step 3.3.12 and onwards if these screws are missing).

  • Page 31: Trouble-Shooting

    If your Luna Dock Power Light is continually flashing, ensure that your Dock is correctly installed onto its Mounting Plate. Refer to the relevant Luna Dock installation guide (3.2.12 and onwards if ‘Fixing from Below’, or 3.3.11 and onwards if ‘Fixing from Above’), to ensure correct functionality of your Luna.

  • Page 32: Tablet Not Charging

    Medium Reset. Status LED Ensure that both M3 6mm Torx Pin Security Screws securing Flashing? the Luna Dock to its Mounting Plate are attached - go to step 3.3.12 and onwards if these screws are missing. Power adaptor...

  • Page 33: Tablet Not On

    Power Button tablet home configured button? Press this button once to wake your table from sleep mode. Your Luna is operating Undock the Case from Does the correctly. Change Tablet the Luna Dock and tablet turn sleep settings if required.

  • Page 34: Dock Not Locking Case

    Ensure that both M3 6mm Torx Pin Security Screws securing LED Blue? Status LED the Luna Dock to its Mounting Plate are attached - go to step Flashing? 3.3.12 and onwards if these screws are missing. Dock only locks when Case is Case correctly docked correctly.

  • Page 35: Can't Undock Case

    Case Status Light turns. Ensure that the RFID Fob is being presented correctly to the Luna Case, White directly on the Luna Case Status Light. RFID Fob not recognised. Only registered RFID Fobs will unlock the Case - present a registered RFID Fob.

  • Page 36: Dock Reset Access

    The level of reset will dictate what is necessary to return the Dock to its correct operating state. It is only possible to reset the Luna Dock whilst it is powered. Dock Reset Button *Proceed to 5.6.2 if you installation does not allow access to the Dock Reset Button from below your installation surface.
  • Page 37 5.6.4 5.6.5 Dock Reset Button Carefully lift off the Luna Dock from its Mounting Slide the Luna Dock into its unlocked position on Plate. The Dock Reset Button is accessible from the the Dock Mounting Plate. underside of your Luna Dock, as highlighted.

  • Page 38: Soft Reset

    Mounting Plate to access the Reset Button, go to 3.3.11 Medium Reset 5.8.1 Perform a Medium Reset when needing to unlock the Luna Case from the Luna Dock - whilst retaining the registered RFID Fobs within its memory. Depress 2x Beep button for...

  • Page 39: Hard Reset

    If you removed the Dock from its Mounting Plate go to 3.3.11 to re-install the Dock to onto its Mounting Plate. Undock the docked Luna Case. Wait 60 seconds before docking a Luna Case into the Dock. Hard Reset 5.9.1 Perform a Hard Reset when needing to erase the registered RFID Fobs from the Dock memory.
  • Page 40 5.9.2 5.9.3 Wait 60 seconds for the Dock to boot up and If docked, remove your Luna Case from the calibrate - do not attempt to dock a Luna Case Luna Dock now. whilst the Dock light is flashing. 5.9.4 Go to section 5.10 if the Luna Dock was not...

  • Page 41: Fob Re-Registration

    Slide the Luna Dock into its locked position. over-tighten. 5.10 5.9.7 Fob re-registration Click The installation of your Luna Dock is complete. Go to 5.10 to begin the re-registration of the RFID Fobs that are to be paired with this Dock.
  • Page 42 5.10.1 5.10.2 Dock your Luna Case into the rebooted and The Luna Case Status Light will be Blue when ready to recalibrated Dock. accept your RFID Fob. 5.10.3 5.10.4 When your RFID Fob has been successfully registered, the Case Status Light will Flash White, whilst the Luna Touch the RFID Fob you wish to register over the Dock will Flash White and Beep once.
  • Page 43 To see our full terms and conditions for Germany, please visit: www.bouncepad.com/de/agb/ If you have any queries, please contact our Customer Care Team. www.bouncepad.com UK: +44 (0)20 3693 0000 hello@bouncepad.com USA: 1-617-804-0110 hi@bouncepad.com DE: +49 (0) 30 6098 5170 hallo@bouncepad.com © 2016 Bouncepad Spotspot Ltd. All rights reserved.

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