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TM
iSurf
1004/1008
Integrated Access Device

User Manual

KZ BROADBAND TECHNOLOGIES, LTD. C
ONFIDENTIAL
This document and the information contained in it is confidential information of KZ Broadband Technologies
Ltd (KZTech), and shall not be used, or publish, or disclosed, or disseminated outside of KZTech in whole or
in part without KZTech's consent. This document contains trade secrets of KZTech. Reverse engineering of
any or all of the information in document is prohibited. The copyright notice does not imply publication of
this document.
© C
2006, KZ Broadband Technologies, Ltd.
OPYRIGHT
CONFIDENTIAL INFORMATION
Information contained herein is proprietary to KZTech for whose benefit
confidentiality shall be maintained.

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Summary of Contents for KZTech iSurf 1004

  • Page 1: User Manual

    This document and the information contained in it is confidential information of KZ Broadband Technologies Ltd (KZTech), and shall not be used, or publish, or disclosed, or disseminated outside of KZTech in whole or in part without KZTech’s consent. This document contains trade secrets of KZTech. Reverse engineering of any or all of the information in document is prohibited.
  • Page 2: Revision History

    1004/1008 User Manuals Revision History Version Date Author Description June 20,2006 KZ Broadband Technologies Initial Release Nov. 8, 2006 KZ Broadband Technologies Removal of Encryption Feature Page II...
  • Page 3: Table Of Contents

    1004/1008 User Manuals Table of Contents INTRODUCTION........................1 PRODUCT SPECIFICATIONS....................2 ......................2 RODUCT AYOUT 2.1.1 Top Panel ........................2 2.1.2 Rear Panel ........................3 ....................4 HYSICAL PECIFICATION ....................4 ETWORK EATURES ......................5 OICE EATURES ....................6...
  • Page 4 1004/1008 User Manuals 5.6.1 Defined Alarms ......................29 ........................30 YSTEM NETWORK CONFIGURATIONS VIA WEB INTERFACES ..........31 IP C ......................31 ONFIGURATION 6.1.1 IP Address Configuration................... 32 6.1.2 Static Route Configuration..................32 6.1.3 ARP table and Configuration ..................32 ....................
  • Page 5 1004/1008 User Manuals List of Figures Figure 1 iSurf as a Gateway for Customer Premise Network ............. 1 Figure 2 Connections from iSurf to other Customer Premise Devices ........7 Figure 3 SIP Capable Network Elements in a VoIP Network............9 Figure 4 iSurf's Web Management Interface ................
  • Page 6: Introduction

    1004/1008 User Manuals 1 Introduction iSurf series of IAD (Integrated Access Device) products are designed for service providers that offer both data and voice services over a high speed data access network. iSurf helps service providers to rapidly reach out customer base. Newer generation of telecommunication networks provide advanced services over a common infrastructure based on IP (Internet protocol).
  • Page 7: Product Specifications

    1004/1008 User Manuals 2 Product Specifications 2.1 Product Layout 2.1.1 Top Panel Table 1 Indicators on Top Panel Indicator Description Function Power Status Stable light indicates system has been powered on. Indicator System Status Fast flash with 0.25 sec ON and 0.25 sec OFF indicates Indicator the device is booting up system programs.
  • Page 8: Rear Panel

    Phones 1-8 RJ11 Interfaces to Depending on its model, an iSurf may provide different Legacy Phones number of RJ11 ports for legacy phones or fax machines. and Fax iSurf 1004 provides 4 ports. iSurf 1008 provides 8 ports. Page 3...
  • Page 9: Physical Specification

    PWR: Power Indicator RUN: System Status Indicator WAN: Wide Area Network Status Indicator LAN: Local Area Network Status Indicator POTS: 4 (iSurf 1004) / 8 (iSurf 1008) POTS Interface Status Indicator Reliability System Available Time> 99.99% MTBF > 100 K hours Fault Recovery Interval <...
  • Page 10: Voice Features

    1004/1008 User Manuals IP Address 1 IP address is required for WAN interface. The IP address for WAN interface is typically allocated by the service provider by DHCP or PPPoE. The default IP address for the LAN interface is 192.168.0.1.
  • Page 11: Management Features

    1004/1008 User Manuals Voice Quality Under good network condition PSQM mean value <1.5; Perceptual Speech Under bad network condition (PLR=1%,Jitter=20ms, Quality Measurements Delay=100ms) PSQM mean value<1.8; Under worst condition (PLR=5%,Jitter=60ms,Delay=400ms) PSQM mean value <2.0 Voice Quality Mean Under good network condition MOS>4.0;...
  • Page 12: Getting Started

    1004/1008 User Manuals 3 Getting Started 3.1 Packing list Unpack iSurf product package carefully. Every iSurf product package comes with the following items: Table 3 Packing list of an iSurf Package Description Quantity iSurf IAD 12V DC Power Adapter...
  • Page 13: Example Configuration

    In Figure 2 all four FXS ports of an iSurf 1004 have been fully utilized. If there are still idle ports available, it is recommended, but not necessary, to power off iSurf before connecting new devices.
  • Page 14: Establish Network Connectivity

    1004/1008 User Manuals party. Proxy may also inter-work with other service providers’ networks if the called party is outside boundary of the network, while a end user may not have the permission to do so. The IP address or hostname of the Proxy should be provided by Service Provider.
  • Page 15: Example Sip Configuration

    Dial Number of the analogue phone 85412006 SIP Address for analogue Phone 85412006@myisp.net Password for the above SIP address: pass2006 Each iSurf 1004 unit provides four interfaces for POTS devices. The following configuration assumes an analogue phone is connected to FXS port 1. Page 10...
  • Page 16 1004/1008 User Manuals Click on “SIP Configurations” in the left area of the browser window: Fill in the following in “UA Configuration” section. UA stands for User Agent. Internally FXS ports are counted from 0. Phone port 1 maps to Port No 0 internally.
  • Page 17 1004/1008 User Manuals If more than one Proxy Address are supplied, an iSurf IAD will try each Proxy sequentially if a request times out. Apply settings after changes are made. After complete all settings, you may uncheck “Enable Register” and apply settings to de-register the iSurf.
  • Page 18: Managing Isurf

    1004/1008 User Manuals 4 Managing iSurf iSurf supports four management methods: CONSOLE, TELNET, WEB base and SNMP management, from local or from remote central offices. Table 4 Comparison of Management Methods Console Telnet SNMP User Interface Command Line Command Line...
  • Page 19: Figure 5 Manage Isurf Via Console

    1004/1008 User Manuals Figure 5 Manage iSurf via Console Select Start – Programs – Accessories – Communication- Hyper Terminal from your PC. You will be prompted to provide a name for the new connection. Type in “iSurf” in the name field.
  • Page 20: Figure 7 Select Communication Port In Pc

    1004/1008 User Manuals Figure 7 Select Communication Port in PC Press “OK” button, a new window titled “COM3 Properties” will pop up: Figure 8 Setting Property of Communication Port in PC Set the following parameters for the COM port:...
  • Page 21: Managing Isurf By Telnet Access

    1004/1008 User Manuals Parity: None Stop Bits: Flow Control: None Press “OK” button to close the window in Figure 8. Return to the command line window in HyperTerminal. Hit “Enter” for a few times, a prompt should appear: Figure 9 Console Access to Management Interface At this point, communication between PC and iSurf has been established.
  • Page 22: Telnet Access To Isurf From Lan Segment

    1004/1008 User Manuals 4.2.1 Telnet Access to iSurf from LAN Segment The reader may Telnet into iSurf by specifying IP address of iSurf’s LAN interface. Default IP Address of iSurf’s LAN interface is 192.168.0.1. Connect LAN port of the Control Station (a PC) directly to the LAN port of iSurf. Figure 10 shows an indirect connection between the Control Station and iSurf, via an Ethernet hub.
  • Page 23: Managing Isurf Iad From A Web Brower

    1004/1008 User Manuals When the iSurf IAD is operational, the WAN interface must have acquired an IP address. Support technician may seek end user’s help to find out IP address of the WAN interface of an iSurf IAD located in customer premise. The most easy way for end users is to follow the instructions outlined in Section 4.3.1.
  • Page 24: Access Isurf's From Wan Segment

    1004/1008 User Manuals Figure 10 shows an indirect connection between the Control Station and iSurf IAD via an hub. iSurf IAD acts as an DHCP server for hosts in the LAN segment by default, unless this feature is disabled. The Control Station may dynamically acquires an IP address from iSurf’s built-in DHCP server.
  • Page 25: System Configurations Via Web Interface

    Type in IP address of the iSurf in a web browser, e.g. http://192.168.0.1, iSurf will invoke its internal HTTP server to respond to further request from users. 5.1 Welcoming Page Figure 13 shows the Welcome page of web management interface of an iSurf 1004 IAD. Figure 13 iSurf's Web Management Interface 5.1.1...
  • Page 26: Detailed Configuration Window

    1004/1008 User Manuals 5.1.2 Detailed Configuration Window The middle right frame in the browser window has the largest display area. It is used to display detailed configuration. Certain configuration pages can not be fully displayed in the screen. Scroll the vertical bar down in the right to view information that may not be displayed.
  • Page 27: System Time

    1004/1008 User Manuals The device name is shown here. It can be modified by inputting a new name. 5.2.2 System Time Click on “System Information” in the configuration tree in the left frame of browser window. The System Time will be displayed in the middle of the web page. The web page does not update the displayed time automatically.
  • Page 28: Load And Backup

    1004/1008 User Manuals 5.3 Load and Backup This section demonstrates “Load” and “Backup” transaction via a web management interface. Let us start with discussion of a few terminologies: Program refers to the file which contains binary instruction sets that controls the iSurf system.
  • Page 29: Load Or Backup Over Http

    1004/1008 User Manuals Typically it takes 20 seconds or longer to upload a firmware. Caution Do not close WEB browser window during the process. Otherwise the system configuration may be corrupted. 5.3.1.2 Backup Configuration Data to an TFTP Server The steps of backup over TFTP are as follows: 1.
  • Page 30 1004/1008 User Manuals 2. Choose "Program" as the file type in the “File Type" list. 3. Click the "Browse" button, a dialogue box will appear as shown below. 4. Select the file “iad.prg”, click the “Open” button. 5. Click the [Load] button.
  • Page 31: User Management

    1004/1008 User Manuals 5.4 User Management iSurf IAD implemented two levels of user privileges, for administrators and end users. • Administrator’s privilege allows full control of the iSurf system, e.g. system software upgrades. Administrator’s privilege provides maximum flexibility for service providers to integrate the iSurf with its network.
  • Page 32: Acl(Access Control List) Management

    1004/1008 User Manuals • To Add a new user, type User Name, Level, Language, and Password, then press [ADD] button. • To Delete an existing user, select the entry in the Current User table, click on [Delete] button to delete the user.
  • Page 33: Alarms

    1004/1008 User Manuals 5.5 Alarms iSurf IADs capture system faults and report them in the Alarms Information web management page. The Alarm information provides traces of fault and helps troubleshooting the device. • Faults that have not been resolved are reported in the “Current Alarm” page.
  • Page 34: Alarm Attribute Management

    1004/1008 User Manuals 5.6 Alarm Attribute Management iSurf IAD allows re-interpretation of alarms, but defining the description for each Alarm ID. Such a implementation also helps the develops to add new types of alarm information in further releases. Click on “Alarm Attribute Management” in the Configuration Tree, defined alarm information base will be shown in the detailed configuration window.
  • Page 35: System Log

    1004/1008 User Manuals 0x80000802 CPU ethernet Rx packet loss 0x80000803 CPU ethernet Rx busy 0x80000804 LanSwitch packet Tx collision 0x80000805 LanSwitch packet loss 0x80000806 RTP Rx packet loss 5.7 System Log iSurf IAD logs major system events automatically and store them in the system log, such as log in and out, system upgrades, and reset, etc.
  • Page 36: Network Configurations Via Web Interfaces

    1004/1008 User Manuals 6 Network Configurations via Web Interfaces This section discusses the configuration to establish connectivity between an iSurf IAD with a VoIP core network. iSurf IAD serves as a gateway for legacy phones and faxes. • The WAN (wide area network) interface of an iSurf IAD should be used interface with VoIP core network.
  • Page 37: Ip Address Configuration

    1004/1008 User Manuals 6.1.1 IP Address Configuration Chose wan1 or lan1 from the drop down list. The interfaces can be shut down or brought up at electrical level. When the interface is up, the interface can be enabled or disabled at logical level.
  • Page 38: Pppoe Configuration

    1004/1008 User Manuals Entries in the ARP table is learned through Address Resolution Protocol, which defined a number of ways for network elements in a network elements to announce its own MAC address, to inquire an MAC address for certain IP address by broadcasting, etc.
  • Page 39: Dhcp Server Configuration

    1004/1008 User Manuals NAT feature is enabled by default. The “Maximum Session of Each IP” limits the over loading of a public IP address. It also implies that maximum 256 hosts may be accommodated in the LAN segments. 6.4 DHCP Server Configuration iSurf may serve as an DHCP server for the LAN segment.
  • Page 40: Qos Marking And Vlan Configuration

    1004/1008 User Manuals As an option, DHCP server may provide a few DNS servers’ to client PCs requesting an IP address. When wan1 interface acquires an IP address from the network, it is likely that information of DNS servers is provided by the DHCP servers in the network. Manual setting is not necessary.
  • Page 41: Classification Of Ingress Traffic

    1004/1008 User Manuals seven-layer OSI network model. At layer 2, 802.1p bits are used for QoS Marking. At layer 3, the DSCP field in IP header is used for QoS marking. 6.5.3 Classification of Ingress Traffic By default all ingress traffic from LAN port are treated as Data.
  • Page 42 1004/1008 User Manuals ------ IP DSCP Classify info ----------------------------- IP DSCP 15 ----> flow VOICE IP DSCP 16 ----> flow SIGNAL ------ TCP Port Classify info ----------------------------- Tcp Port 80 ----> flow SIGNAL ------ UDP Port Classify info ----------------------------- Udp Port 5060 ---->...
  • Page 43: Stun Configuration

    1004/1008 User Manuals 6) "lan-qos-classify disable" 7) "show lan-qos-classify" 6.6 STUN Configuration STUN (Simple Traversal of User Datagram Protocol (UDP) Through Network Address Translators (NATs)) is a network protocol allowing clients behind NAT (or multiple NATs) to find out its public address, the type of NAT it is behind and the internet side port associated by the NAT with a particular local port.
  • Page 44: Voice Configurations

    1004/1008 User Manuals 7 Voice Configurations 7.1 SIP Configuration SIP related configurations concern iSurf as a SIP client, Registrar and Proxy Servers. Click on “SIP Configuration” in the Configuration Tree to access the related web management page. 7.1.1 User Agent Configuration UA stands for “User Agent”.
  • Page 45: Proxy Configuration

    1004/1008 User Manuals 7.1.2 Proxy Configuration If more than one Proxy Address are supplied, an iSurf IAD will try each Proxy sequentially if a requests to an Proxy times out with no responses. Apply settings if changes are made in the above section.
  • Page 46: Number Analysis Configuration

    1004/1008 User Manuals the "host" part of SIP URI in From, Attributes. It could be a the "host" part of SIP Local domain name e.g. "mysip.com" the "host" part of SIP URI URI in From, To Hostname in , or an IP address.
  • Page 47: Number Change Configurations

    1004/1008 User Manuals combination to define a condition. • “Route Address” may specify another SIP capable node to route a call. If this field is left empty, configuration in User Agents setup applies. This feature was widely used for point to point calls without involvement of Proxy servers, in early years of VoIP network evolution.
  • Page 48: Dial Plan Configuration

    1004/1008 User Manuals 7.3.1 Dial Plan Configuration iSurf collects dial numbers from external phone or fax. Dialed digits are collected as a whole before they are encapsulated in a call Invite message. By default iSurf takes five second idle time after the last punch, as completion of user input. Digit mapping are introduced to allow faster recognition of dial completion.
  • Page 49: Call Timers

    1004/1008 User Manuals A few options are available in the drop down list: • Early Release First: the line which was released earliest receives an incoming call. • Random: an incoming call is randomly dispatched to one of the lines.
  • Page 50: User Settings

    1004/1008 User Manuals iSurf provide three level of control to supplementary services: • Is the service enabled? Typically this is controlled by the service provider. • Is the service activated? Typical this controlled by end user, e.g. he may activate “call forwarding no answer”...
  • Page 51: Oip Configuration

    1004/1008 User Manuals Hotline refers to automatic dialing out to an pre-determined number, if a user takes a phone off hook but dials nothing. Hotline is configured on per FXS port basis. The following example instructs iSurf to monitor port 1, (the 2nd physical Phone port as iSurf internally counts from 0).
  • Page 52 1004/1008 User Manuals The parameters are explained in more details: • DTMF Transfer Mode: DMTF stands for Dual-Tone Multi-Frequency (DTMF) signaling, which is used for transfer of telecommunication signal over the line in the voice-frequency band in legacy PSTN networks. In VoIP networks, legacy devices continues to use DMTF to send busy signal, Flash or alphanumerical digits.
  • Page 53: Figure 15 Transfer Of T.30 Faxes In Transparent Mode

    1004/1008 User Manuals references the various modem standards for handshaking (V.21 Channel 2 Model at 300mbps), and for image transfer (V.27Ter, V.29, V.17, and subsequently V.34). The most simple approach to transfer fax over an IP network is the bypass mode. iSurf or other gateway devices simply samples all transmissions from fax machine using PCM (Pulse-code modulation) at 64kbps, and transport the bit string to the other gateway at edge of the network.
  • Page 54: Media Protocol

    1004/1008 User Manuals The configuration are explained in more details: • Fax Mode: Transparent or T.38. The later is more preferred. • Rate Management: Local TCF, Transferred TCF At this moment only Transferred TCF is supported. • UDP Error Correction: Redundancy or FEC.
  • Page 55: Port Attribute

    1004/1008 User Manuals 7.7.1 Port Attribute Most of the configurations are self explaining in the port attribute section. On Port Gain settings, the value before “/” is for transmission, the one after “/” is for receiving. The min and max hook times are relevant to the detection of a flash. If the phone is put on and off hook quickly and the duration is between min and max hook time, the operation is considered the same as pressing the Flash button.
  • Page 56: Line Maintenance

    1004/1008 User Manuals In the scenario with no proxy servers and registrar, dial numbers must be planned carefully. Let us use an example to elaborate this scenario. Figure 17 iSurf Application in a Private VoIP Network A company with three sites may plan for numbers in different ranges for each sit. This number range must not overlap in order to make sure incoming calls are correctly routed to certain site.
  • Page 57: Attendant Configuration

    1004/1008 User Manuals 7.8 Attendant Configuration The Attendant Configuration is used for telephone kiosks or Internet cafe. Long distance calls can be immediately rated and paid by a the user to the attendant. KZ Broadband Technologies supplies a light weight billing software, which allows the Attendant to define call rate.
  • Page 58: Command Line Interface

    [USERNAME]: admin [PASSWORD]: ***** Copyright (c) 2003-2010, KZ BroadBand Technologies, Ltd. Soft Version : iSurf 1004 IAD V2.10 B02D07 (build on Aug 3 2006), Pack 61. Welcome to command line system! >> Type “help” command will display all commands available in the system.
  • Page 59: Command Modes

    1004/1008 User Manuals [3] Operation of system attribute set. operator [2] Terminal operator configuration. sendtrap [2] Operation of snmp test(only for test). tftp-client [1] tfpt client configuration. time Set time to device. web-page [1] Web page. web-server [4] Web server.
  • Page 60: Returning To Parental Level

    1004/1008 User Manuals Next Command Word ---------------------------------------------------------------------------- configure Enter configuration mode. ---------------------------------------------------------------------------- The reader may type “cm configure” to enter “config” mode. >>cm configure >>config> Note that the command promote now changed from “>>” to “>>config>”. Below is the command structure in iSurf system.
  • Page 61 1004/1008 User Manuals exit Logout from the system. help Help information of command line oper... ping Send a ICMP echo request and receive ... port +-modify pots Modify physical property of a POTS port. |-reset Reset a port. pots-test +-external meter Get the value of port external meter.
  • Page 62 1004/1008 User Manuals |-ntp Show configuration, status of ntp ser... |-number-change Display number change. |-operator Display information of terminal users. |-phone-number Display the phone number of the user ... |-port +-property Display property of ports. |-service-status Display service status of the user port.
  • Page 63 1004/1008 User Manuals +-active Set nms active. |-cncconfig Set cnc config. |-deactive Reset nms . operator+-language Modify language of the current operator. |-password Modify password operator. sendtrap+-alcatel SNMP send trap. |-cnc SNMP send trap. +-pots-code-mode Set POTS code-mode of device.
  • Page 64 1004/1008 User Manuals | |-enable Enable and configure ip dscp for lan q... |-trans-port+-add Add transport layer port for lan qos ... |-delete Delete transport layer port for lan q... +-disable Disable nat. |-enable Enable nat. |-session-each-pc Configure maximum sessions for each I...
  • Page 65 1004/1008 User Manuals dtmf-transfer Set transfer type of the DTMF signal ... echo-canceler Set switch of the echo canceler. packet-period Set the packetization period. rtp-start-port Set the start RTP port. silence-suppress Set switch of the silence suppression. -------------------------------- Mode: SIP Mode...

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