Appendix Q&A - MOBIDATA MBD-R100H User Manual

4. Appendix Q&A
1. No SIM card
Please plug out SIM tray and insert SIM card in correct way.
Please check whether the SIM card has been damaged or out of service.
Please reset the router.
2. SIM card recognized, no internet connection
Please check the network profile of 3G.
Please check the network signals.
Please check whether the SIM card support data service.
Please restart the software by web server.
3. Internet connected, no volume stream
Please check the balance of SIM card.
Please check whether the terminals have connected to router successfully.
4. Limited LAN/WIFI connection, or no LAN/WIFI connection to router
Please sure the WIFI card and Ethernet card of terminals have been
enabled.
Please check whether the Ethernet cable has been damaged.
Please sure the DHCP function of the router is enabled.
If DHCP server is enabled and the terminal is auto configuration, please
reconnect the LAN or WIFI connection. Otherwise please fill the terminals IP
address manually. When using fixed IP address, the terminal's IP address
Model: -MBD-R100H
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