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Huawei Y530-U00 Faqs

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HUAWEI Y530-U00 Smartphone FAQs
HUAWEI Y530-U00 Smartphone FAQs
Issue
01
Date
2013-12-18
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei Y530-U00

  • Page 1 HUAWEI Y530-U00 Smartphone FAQs HUAWEI Y530-U00 Smartphone FAQs Issue Date 2013-12-18 HUAWEI TECHNOLOGIES CO., LTD.

  • Page 2: Table Of Contents

    Contents 1 Basics ............................... 1 1.1 Your phone at a glance ..............................1 1.2 In what colors is the Y530-U00 available? ........................2 1.3 Installation ..................................2 1.3.1 How do I open the battery cover? ..........................2 1.3.2 How do I install a USIM or SIM card, microSD card, and the battery? ..............3 1.4 Home screen .................................
  • Page 3 2.3.7 The Wi-Fi option is unavailable or my phone automatically turns off Wi-Fi after I turn it on. What can I do? ..29 2.3.8 My phone's Wi-Fi connection constantly disconnects. What can I do? ..............29 Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 4 3.5.1 Common errors and possible reasons ........................39 3.5.2 Can I install third-party applications to a microSD card? If so, will running these third-party applications take up my phone's RAM? ................................40 Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 5 6.15 How do I disable touch sounds? ..........................49 6.16 How do I adjust the screen brightness? ........................50 6.17 Does my phone support the key backlight power saver? ..................50 Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 6 7.6 Can I edit Word, Excel, PPT, and PDF files? ......................53 7.7 Where are my multimedia messages' attachments saved? ..................54 7.8 How are the phone ROM and RAM allocated? ......................54 Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 7: Basics

    HUAWEI G525-U00 Smartphone FAQs 1 Basics Basics 1.1 Your phone at a glance Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 8: In What Colors Is The Y530-U00 Available

    Touch and hold to display the list of recently used applications. 1.2 In what colors is the Y530-U00 available? The Y530-U00 is available in black, white, red and yellow. 1.3 Installation 1.3.1 How do I open the battery cover? Use your left hand to hold the phone at one end, and use your right index finger to open a gap between the back cover and phone in the groove at the opposite end.

  • Page 9: How Do I Install A Usim Or Sim Card, Microsd Card, And The Battery

    Step 2 Press the other end of the battery (position b in the following figure) to secure it within the battery compartment. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 10: Home Screen

    Step 2 Touch the plus sign (+) to add a home screen and touch the cross sign (x) in the upper left corner of a home screen to delete it. Only blank home screens can be deleted. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 11: What's On My Home Screen

    HUAWEI G525-U00 Smartphone FAQs 1 Basics NOTE The Y530-U00 does not support 3D home screen. ----End 1.4.2 What's on my home screen?  The status bar is on the top, and you can drag it down to open the notification panel.

  • Page 12: How Do I Manage The Home Screen Items

    On the home screen, drag an application onto another to create a folder containing both of them. − To remove an application from a folder, drag the application out. − To remove a folder, drag all applications out of it. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 13: People

    Creating a contact Touch , choose where you want to save the contact, enter the contact details, and touch DONE. Assigning a photo to a contact Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 14: How Do I Import Contacts To And Export Contacts From A Sim Card

    To export contacts to a SIM card from your phone memory: Touch People > > Manage contacts > Copy contacts > Phone. Select contacts you want, and touch COPY > SIM. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 15: Can I Set A Ringtone For A Particular Contact? Can I Set A Ringtone For A Contact Group

    1.5.5 How do I add a contact to a contact group? Only contacts saved in your phone memory can be added to a contact group. Choose either of the following ways: Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 16: Messaging

    To save a message as a draft, create a message, enter the recipient, compose the message, and touch the Return key. The message is then saved as a draft. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 17: How Do I Set My Phone To Ring Or Vibrate When It Receives New Messages

    To check your phone's storage capacity, touch Settings > All > More>Storage. 1.6.7 How do I identify received and sent messages? Received and sent messages are identified by their positions, background colors and status: Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 18: How Do I Send A Multimedia Message

    Step 7 When you are done, touch Send. NOTE Your phone can send a multimedia message up to 300 KB. A file larger than that cannot be sent using the Multimedia Messaging Service (MMS). Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 19: My Phone Failed To Send Or Receive A Multimedia Message. Why? What Can I Do

    Settings > All > Mobile networks > Data enabled to enable your data service.  If the problem persists, check whether your phone has sufficient storage available. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 20: Are There Any Restrictions On The Size, Format, Or Resolution Of A File To Be Attached To A Multimedia Message

    Step 1 Open Play Music, touch and hold the audio file you want to add to a playlist. Step 2 From the displayed option menu, choose Add to playlist > New playlist. Name the playlist and touch OK Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 21: How Many Playing Modes Does Music Support? What Are They

     Shuffle: Play all audio files in the playlist in a random order and stop playing after all the files have been played. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 22 Repeat list: Play all audio files in a playlist in sequence and repeat the playlist in sequence after all the files have been played.  Repeat current song: Play the current audio file repeatedly. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 23: How Do I Play Audio Files In The Background And Exit Music

    1.11.3 Where are my photos and video clips saved? Can I change the path?  If a microSD card is available, touch File Manager > SD card > DCIM > Camera to find your photos and videos. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 24: How Do I Edit A Photo Or Video? How Do I Add A Frame To A Photo

    1.12.1 Will the music or video playback stop when I receive a call? Yes. 1.12.2 My phone cannot play some streaming media. Why?  Your phone does not support the file format.  The network connection is unstable. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 25: What Causes Poor Quality Of Online Streaming Media Played On The Phone

    Your phone is not set to visible. Solution: After you enable Bluetooth, touch Bluetooth to enter the Bluetooth settings screen. Touch your phone's Bluetooth name to set it to visible. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 26: How Close Do Bluetooth Devices Need To Be To Each Other To Pair And Share Content

    Bluetooth devices must be within 10 meters of each other. 1.13.5 My phone fails to pair with other Bluetooth devices. Why?  The phone fails to find other Bluetooth devices. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 27: Email

    Step 4 On the Account settings screen, set Inbox checking frequency and touch Next. Step 5 Enter the name you want people see when they receive your emails, set your account name, and then touch Next. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 28 Step 3 On the Account settings screen, set Inbox checking frequency and touch Next. Step 4 Enter the name you want people see when they receive your emails, set your account name, and then touch Next. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 29: How Do I Remove An Email Account

    1.14.2 How do I remove an email account? To remove an email account, touch Email then the Menu key, choose Settings, and touch the account you want to remove then Remove account. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 30: How Do I Check My Emails

    Step 2 Set To, +Cc/Bcc, and Subject, touch to attach a file, and compose your email. Step 3 Touch in the upper right corner to send the email. ----End Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 31: Can I View Emails When I Do Not Have Internet Connection

    If you are using the phone indoors, bring the phone to an outdoor area. If you are using your phone outdoors, make sure you are not in a built-up area because high buildings block the satellite signals. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 32: Common Settings

    To enable your phone's mobile data connection, touch the Menu key then Settings > All > Mobile networks, and select Data enabled. To disable the connection, clear Data enabled. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 33: Wi-Fi

    After the device finds your phone using Wi-Fi, you can access the Internet from the device using your phone's mobile data connection. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 34: Does My Phone Support Wi-Fi

    Once connected to a Wi-Fi network, your phone uses the Wi-Fi network to access the Internet. The icon in the notification bar indicates that your phone is connected to a Wi-Fi network. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 35: My Phone Is Connected To A Hotspot But Cannot Access The Internet. Why

    Once connected to a Wi-Fi network, your phone uses the Wi-Fi network for data services. indicates that a 3G network is connected and indicates a Wi-Fi network is connected. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 36: How Do I Set A Static Ip Address For My Phone To Connect To A Wi-Fi Network

    Touch Settings > All > Sound > Phone ringtone and choose a ringtone. Setting the message tone To set the message tone, touch Settings > All > Sound > Notification tone. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 37: How Do I Set My Phone To Vibrate When Receiving A Call Or Message

    2.6.3 How do I set a custom audio file as the ringtone or message tone? Go to File Manager, touch and hold the audio file. In the displayed option menu, choose Set as > Phone ringtone, or Notification ringtone. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 38: Languages And Input Methods

    I set my phone not to vibrate when I'm writing text? When you write text, touch . You can then touch to turn on the handwriting or stroke input mode. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 39: Internet Access

    2.8.1 How do I clear my browser's cache and web history? Launch your browser, open a web page, touch the Menu key then Settings > Privacy & security, and touch Clear cache or Clear history. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 40: Does My Browser Support Full-Screen Mode And Bookmarks? If Yes, How Do I Set Them

    You can make or answer calls when you are accessing the Internet, and vice versa, if your phone is connected to a 3G network, but not if your phone is connected to a 2G network. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 41: What Network Standards Do My Phone Support

    To add or remove an alarm, touch Clock. On the Alarm tab, you can select or clear an alarm to enable or disable it or set up a new alarm. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 42: How Do I Set My Phone's Default Storage Location

    Settings > All > Storage > Default storage location. If you set the microSD card as the default storage location, you will be prompted to change the default storage location to phone memory. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 43: Applications

    Copy the .apk file corresponding to the application you want to install to the phone's internal storage or the microSD card. In File Manager, find the .apk file and touch it to install the application. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 44: How Do I Manage Applications

    3.4.3 How do I uninstall applications? Touch Settings > All > Manage apps. Touch the application you want to uninstall, then Uninstall. In the displayed dialog box, touch OK. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 45: I Cannot Install An Application. Why? What Can I Do

     The CPU is highly occupied. For example, your phone may run slowly when your phone is synchronizing contacts.  The third-party applications have design flaws. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 46: Can I Install Third-Party Applications To A Microsd Card? If So, Will Running These Third-Party Applications Take Up My Phone's Ram

    3.6.3 How do I restore contacts from a microSD card? Touch File Manager. In the microSD card's root directory, touch the backup file in .vcf format. Touch OK. Your phone then automatically refreshes the contact list. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 47: Can I Back Up My Contact Groups

    Step 3 On the weather clock screen, touch in the lower right corner of the screen to change the cities of your concern and the primary city. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 48: How Do I Change The Album Displayed In Me Widget

    HUAWEI G525-U00 Smartphone FAQs 3 Applications ----End 3.10.2 How do I change the album displayed in Weather Clock? Not Supported Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 49: Hardware

    4.4 Is the SIM card associated with my phone? Does my phone support hot swapping of a SIM card? Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 50: What Does The Status Indicator Tell

    4.8 Does my phone support data roaming? If so, how do I enable it? Yes. To enable data roaming, touch Settings > ALL > Mobile networks > Data roaming, and select Data roaming. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 51: Special Features

    5.1 What are the special features of my phone? Your phone is a dual core smartphone. It is compatible with Android 4.3. It supports OTA update, fast boot, power-off alarms. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 52: Others

    6.3 What can I do during a call?  Touch the buttons shown in the call screen to perform corresponding operations. For example, touch Hold to place the current call on hold. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 53: How Do I View The Available Storage Space In My Internal Storage And Microsd Card

    Multiple Files or Folders Touch File Manager then , select the files or folders you want to cut or copy, and touch Cut or Copy. Touch SD card then Paste. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 54: How Do I Save Battery Power

    Step 2 Drag the application to the trash can icon to uninstall it. ----End Method 2 Step 3 On the home screen, touch Settings > All > Manage apps, and choose an application. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 55: My Customized Wallpaper Automatically Stretches. Why

    6.14 How do I increase my phone's internal storage space? Delete unnecessary files or uninstall some applications. 6.15 How do I disable touch sounds? Touch Settings > All > Sound and clear Touch sounds. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 56: How Do I Adjust The Screen Brightness

    Yes. Your phone comes with an FM radio displayed on a home screen. Note that you can use the FM radio only after you connect the headset to the phone. 6.23 Are my phone's antennas embedded? Yes. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 57: Can I Download Themes To My Phone? Does My Phone Support Live Wallpapers

    6.30 Does my phone support Face Unlock? Yes. 6.31 Can I scan a 2-dimensional barcode with my phone? Yes, but first you need to download an application that supports this function. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 58: Does My Phone Support 3D Acceleration

    No. The phone specifications are the same. Note that some channel sellers or online stores may provide fewer accessories at a lower price, which is not under the control of Huawei. 6.34 If I remove the battery, do the date and time on my...

  • Page 59: Additional Questions

    7.4 Does my phone come with a protective film? 7.5 Does my phone support mobile TV? 7.6 Can I edit Word, Excel, PPT, and PDF files? Yes. But need to download third-party applications. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 60: Where Are My Multimedia Messages' Attachments Saved

    Step 3 Download the upgrade package by visiting the following website and choosing Appropriate model >Support > Downloads > Download Now: http://consumer.huawei.com/en/mobile-phones/index.htm Step 4 Decompress the downloaded upgrade package. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 61 If you need to back up data, tap Backup data. The phone automatically restarts and then enters upgrade mode. After the upgrade is complete, the phone restarts automatically. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 62 Step 7 Power off the phone and insert the microSD card into the phone. Press the volume up key, volume down key, and power key simultaneously to enter upgrade mode. After the upgrade is complete, the phone restarts automatically. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 63 Step 5 Copy the dload folder to the root directory of the microSD card and copy an au_temp.cfg file (you can choose any file just with the same file name) to the dload folder. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 64 Some lost data cannot be recovered. Therefore, you are advised to back up data to your microSD card regularly to protect your information. Issue 01 (2013-6-1418) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

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