EnGenius ENH500 User Manual
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Business Solutions
User Manual
ENH500
version 2.0
N300 5GHz Long Range CPE

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  • Page 1 Business Solutions User Manual ENH500 version 2.0 N300 5GHz Long Range CPE...
  • Page 2 ONVENTIONS Conventions The following conventions are used to give the user additional Example: information about specific procedures or content. It is important Indicates information used to demonstrate or explain an to pay attention to these conventions as they provide informa- associated concept.
  • Page 3: Typographical Conventions

    ONVENTIONS Typographical Conventions The following typographical conventions are used in this docu- ment: Italics Indicates book titles, directory names, file names, path names, and program/process names. Constant width Indicates computer output shown on a computer screen, includ- ing menus, prompts, responses to input, and error messages. Constant width bold Indicates commands lines as entered on the computer.
  • Page 4: Table Of Contents

    ABLE OF ONTENTS ABLE OF ONTENTS Conventions Copyright 0-ix Product Overview Package Contents Product Overview Key Features ............1-2 Benefits .
  • Page 5 ABLE OF ONTENTS Installing the Device Pre-Installation Guidelines ..........2-2 Installing the Device .
  • Page 6 ABLE OF ONTENTS Viewing WDS Link List System Setup Configuring Operation Mode Configuring IP Settings 4-10 Configuring Spanning Tree Settings 4-11 Router Setup 4-12 Configuring WAN Settings 4-12 Static IP ............4-12 Dynamic IP.
  • Page 7 ABLE OF ONTENTS Client Router Mode ..........4-27 Configuring Wireless Security 4-28 Wired Equivalent Privacy (WEP) .
  • Page 8 ABLE OF ONTENTS Configuring System Time 4-45 Configuring Wi-Fi Schedule 4-46 Add a Schedule Service ..........4-46 Schedule Services Table.
  • Page 9 ABLE OF ONTENTS Appendix A Federal Communication Commission Interference Statement Appendix B Industry Canada Statement VIII...
  • Page 10 OPYRIGHT Copyright This user guide and its content is copyright of © EnGenius Net- works, 2014. All rights reserved. Any redistribution or reproduction in part or in whole in any form is prohibited. Do not distribute, transmit, store in any form of electronic retrieval system or commercially exploit the content without the expressed written permission of EnGenius Networks.
  • Page 11: Product Overview

    Product Overview Chapter 1...
  • Page 12: Package Contents

    ACKAGE ONTENTS 1.1 Package Contents The ENH500 package contains the following items: ENH500  PoE Injector with Power Adapter  24V PoE Injector  Quick Installation Guide  Mounting Screw Set  Pole Mount Strap ...
  • Page 13: Product Overview

    1.2 Product Overview Point-to-point and point-to-multipoint wireless connectiv-  Thank you for choosing ENH500. The ENH500 is a long ity enable data transfers between two or more buildings range, high performance IEEE 802.11a/n network solution that Channel bandwidth selection allows the appropriate band- ...
  • Page 14: Benefits

    Wireless extensions to Ethernet networks WLANs enable network managers in dynamic environments to The ENH500 is the ideal product around which you can build minimize overhead caused by moves, extensions to networks, your WLAN. The following list summarizes a few key advan- and other changes.
  • Page 15: Technical Specification

    ECHNICAL PECIFICATION Technical Specification Wireless Specification IEEE802.11a/n, 2T2R, 300Mbps  Hardware Specification Physical Interface: 2 x 10/100Mbps LAN Ports, 1 x Reset  Button Power Supply: Passive PoE, 24V/1A Power Adapter  Dimension: 260(L) x 84mm(W) x 55mm(H)  Embedded high gain directional antenna ...
  • Page 16: Product Layout

    Blink = ENH500 is sending or receiving data (Access Point or Client Bridge Mode) OFF = ENH500 radio is off and the device is not sending or receiving data over the wireless LAN. ON = ENH500 radio is on, and the device is...
  • Page 17 To configure the ENH500, connect to an LAN Connector Ethernet adapter in a computer. For more information The PoE interface allows the ENH500 to be PoE LAN Connector powered using the supplied PoE injector To reset to factory settings, press button for >...
  • Page 18 Installation Chapter 2...
  • Page 19: System Requirements

    YSTEM EQUIREMENTS 2.1 System Requirements To install the ENH500, you need the following: Computer (Windows, Linux, Mac OS X Operating System)  Web Browser (Internet Explorer, FireFox, Chrome, Safari)  Network Interface equipped: (one of the following)  Wired connectivity: Network Interface with an open ...
  • Page 20: Installing The Device

    NSTALLING THE EVICE 2.2 Installing the Device Installing the Device Installing the ENH500 on a pole or wall optimizes the wire- less access range. To install the ENH500, use the following procedure to mount Note: the device on a pole and refer to the figure below.
  • Page 21 5. Plug the other end of the Ethernet cable into the PoE port of the PoE injector. To install the ENH500, use the following procedure to mount the device on a wall and refer to the figure below Figure 2-1: Installing the ENH500 Anchor: 8mm (D) x 25mm (L);...
  • Page 22: Web Configuration

    Web Configuration Chapter 3...
  • Page 23: Logging In

    OGGING 3.1 Logging In The ENH500 has a built-in Web Configurator that lets you 3. When the login screen appears, enter admin for the user- manage the unit from any location using a Web browser that name in the top field and admin for the password in the bottom supports HTTP and has Javascript installed.
  • Page 24: Best Practices

    ENH500 becomes unstable or crashes. If you forget your password, you will have to reset the ENH500 to its factory default settings and lose any cus- tomized override settings you configured. However, if you back up an earlier configuration, you will not have to com- pletely reconfigure the ENH500.
  • Page 25: Basic Network Settings

    Basic Network Settings Chapter 4...
  • Page 26: System Status

    YSTEM TATUS 4.1 System Status View the summary of the current system status including system (hardware/software version, date/time), wired network (LAN) and wireless network (WLAN) information. 4.1.1 Using Save/Reload Save and apply the settings shown in the Unsaved changes list, or cancel the unsaved changes and revert to the previous set- tings that were in effect.
  • Page 27: Viewing System Information

    IEWING YSTEM NFORMATION 4.1.2 Viewing System Information Displays status information about the current operating mode. System Information shows the general system information such as operating mode, system up time, firmware version, serial number, kernel version, and application version. LAN Settings shows Local Area Network settings such as the LAN IP address, subnet mask, and MAC address.
  • Page 28 MAC address, connection type, connection status, LAN IP address, subnet mask, primary and secondary DNS. Current Wireless Settings shows wireless information such as frequency and channel. Since the ENH500 supports multiple- SSIDs, information about each SSID, such as its ESSID and security settings, are displayed.
  • Page 29: Viewing Wireless Client List

    4.1.3 Viewing Wireless Client List Displays a list of clients associated to the ENH500, along with the MAC addresses and signal strength for each client. To remove an SSID client from the list, click the button that appears in the Kick and Ban column.
  • Page 30: Viewing System Log

    IEWING YSTEM 4.1.4 Viewing System Log The ENH500 automatically logs events to internal memory. Note: The oldest events are deleted from the log when memory is full. Click the Refresh button to update the client list or the Clear button to remove all events.
  • Page 31: Viewing Connection Status

    IEWING ONNECTION TATUS 4.1.5 Viewing Connection Status Displays the current status of the network. The WLAN information shown includes network type, SSID, BSSID, connection status, wireless mode, current channel, security, data rate, noise level, and signal strength. The WAN information shown includes the MAC address, connection type, connection status, IP address, IP subnet mask, primary DNS and secondary DNS.
  • Page 32: Viewing Dhcp Client Table

    IEWING LIENT ABLE 4.1.6 Viewing DHCP Client Table Displays the clients that are associated to the ENH500 through DHCP. The MAC addresses and signal strength for each client are also shown. Click the Refresh button to update the client list.
  • Page 33: Viewing Wds Link List

    IEWING 4.1.7 Viewing WDS Link List Displays the clients that are associated to the ENH500 through WDS. The MAC addresses, link status and signal strength for each client are also shown. Click the Refresh button to update the client list.
  • Page 34: System Setup

    ETUP 4.2 System Setup The following sections explain the features and functionality of the ENH500 in access point mode, client bridge mode, WDS access point mode, WDS bridge mode, WDS station mode and client router mode. 4.2.1 Configuring Operation Mode Set the primary function of the device.
  • Page 35: Configuring Ip Settings

    IP S ONFIGURING ETTINGS 4.2.2 Configuring IP Settings Configure the ENH500 LAN settings for the ENH500 using a static or dynamic IP address. IP Network Setting Configure the network connection type using either a static IP or dynamic IP. IP Address Enter the LAN IP address of the ENH500.
  • Page 36: Configuring Spanning Tree Settings

    Enable or disable the ENH500 Spanning Tree function. Bridge Hello Time Specify Bridge Hello Time, in seconds. This value determines how often the ENH500 sends hello packets to communicate information about the topology throughout the entire Bridged Local Area Network Bridge Max Age Specify Bridge Max Age, in seconds.
  • Page 37: Router Setup

    ETUP 4.3 Router Setup 4.3.1 Configuring WAN Settings Configure the WAN settings for the ENH500 using a static or dynamic IP address, PPPoE or PPTP. Static IP Setting a static IP address allows an administrator to set a specific IP address for the router and guar- antees that it can not be assigned a different address.
  • Page 38: Dynamic Ip

    Check to Enable to recognize pings on the ENH500 WAN interface or Disable to block pings on the ENH500 WAN interface. Note: Pinging IP addresses is a common method used by hackers to test whether the IP address is valid.
  • Page 39: Point-To-Point Protocol Over Ethernet (Pppoe)

    Use These DNS Servers Click the radio button to set up the Primary DNS and Secondary DNS servers manually. Check to Enable to recognize pings on the ENH500 WAN interface or Disable to block pings on the ENH500 Discard Ping on WAN WAN interface.
  • Page 40: Point-To-Point Tunnelling Protocol (Pptp)

    Connect on Demand If you want the ENH500 to end the Internet connection after it has been inactive for a period of time, select this option and enter the number of minutes you want that period of inactivity to last.
  • Page 41 Check to Enable to recognize pings on the ENH500 WAN interface or Disable to block pings on the ENH500 WAN interface. Note: Pinging IP addresses is a common method used by hackers to test whether the IP address is valid.
  • Page 42: Configuring Lan Settings

    Enter the WINS Server IP. Use Router As DHCP Server Check this option to enable the ENH500 internal DHCP server. Starting IP Address Specify the starting IP address range for the pool of allocated for private IP addresses. The starting IP address must be on the same subnet as the ending IP address;...
  • Page 43: Configuring Vpn Pass-Through

    4.3.3 Configuring VPN Pass-Through VPN Pass-through allows a secure virtual private network (VPN) connection between two computers. Enabling the options on this page opens a VPN port and enables connections to pass through the ENH500 without interruption. PPTP Pass-through Check this option to enable PPTP pass-through mode.
  • Page 44: Configuring Port Forwarding

    ONFIGURING ORWARDING 4.3.4 Configuring Port Forwarding Port forwarding enables multiple server applications on a LAN to serve clients on a WAN over a single WAN IP address. The router accepts incoming client packets, filters them based on the destination WAN, or public, port and protocol and forwards the packets to the appropriate LAN, or local, port.
  • Page 45 ONFIGURING ORWARDING Service Name Enter a name for the port forwarding rule. Protocol Select a protocol for the application: Choices are Both, TCP, and UDP. Starting Port Enter a starting port number. Ending Port Enter an ending port number. All ports numbers between the starting and ending ports will forward users to the IP address specified in the IP Address field.
  • Page 46: Configuring Demilitarized Zone

    ONFIGURING EMILITARIZED 4.3.5 Configuring Demilitarized Zone Configuring a device on the LAN as a demilitarized zone (DMZ) host allows unrestricted two-way Internet access for Internet applica- tions, such as online video games, to run from behind the NAT firewall. The DMZ function allows the router to redirect all packets going to the WAN port IP address to a particular IP address on the LAN.
  • Page 47: Configuring Wireless Lan

    Incorrectly changing these settings may cause the device to stop functioning. Do not modify the settings in this section without a thor- ough understanding of the parameters. Access Point Mode The ENH500 supports Access Point Mode. In this mode, users with a wireless client device within range can connect to the ENH500 to access the WLAN. Wireless Mode Wireless mode supports 802.11a/n...
  • Page 48 CCESS OINT Current Profile Configure up to four different SSIDs. If many client devices will be accessing the network, you can arrange the devices into SSID groups. Click Edit to configure the profile and check whether you want to enable extra SSIDs. Click Accept to confirm the changes or Cancel to cancel and return previous settings.
  • Page 49: Client Bridge Mode

    LIENT RIDGE Client Bridge Mode Client Bridge Mode lets you connect two LAN segments via a wireless link as though they are on the same physical network. Since the computers are on the same subnet, broadcasts reach all machines. As a result, DHCP information generated by the server reach all client computers as though the clients residing on one physical network.
  • Page 50: Wds Bridge Mode

    WDS B RIDGE WDS Bridge Mode Unlike traditional bridging. WDS Bridge Mode allows you to create large wireless networks by linking several wireless access points with WDS links. WDS is normally used in large, open areas, where pulling wires is cost prohibitive, restricted or physically impossible. Wireless Mode Wireless mode supports 802.11a/n mixed modes.
  • Page 51 WDS B RIDGE Security Select the type of WDS security: None, WEP, or AES. WEP Key Enter the WEP key. AES Pass phrase Enter the AES pass phrase. MAC Address Enter the MAC address of the Access Point to which you want to extend wireless connectivity.
  • Page 52: Client Router Mode

    In Client Router Mode, you can access the Internet wirelessly with the support of a WISP. In AP Router Mode, the ENH500 can access the Internet via a cable or DSL modem. In this mode, the ENH500 can be configured to turn off the wireless network name (SSID) broadcast, so that only stations that have the SSID can be connected.
  • Page 53: Configuring Wireless Security

    IRELESS ECURITY 4.4.2 Configuring Wireless Security The Wireless Security Settings section lets you configure the ENH500’s security modes: WEP, WPA-PSK, WPA2-PSK, WPA-PSK Mixed, WPA, WPA2, and WPA Mixed. We strongly recommend you use WPA2-PSK. Wired Equivalent Privacy (WEP) Security Mode Select WEP from the drop-down list to begin the configuration.
  • Page 54: Wi-Fi Protected Access Pre-Shared Key (Wpa-Psk)

    (WPA-PSK) ROTECTED CCESS HARED Wi-Fi Protected Access Pre-Shared Key (WPA-PSK) Security Mode Select WPA-PSK from the drop-down list to begin the configuration. Encryption Select Both, TKIP, or AES as the encryption type. Both = uses TKIP and AES.  TKIP = automatic encryption with WPA-PSK; requires pass- ...
  • Page 55: Wi-Fi Protected Access 2 Pre-Shared Key (Wpa2-Psk)

    (WPA2-PSK) ROTECTED CCESS HARED Wi-Fi Protected Access 2 Pre-Shared Key (WPA2-PSK) Security Mode Select WPA2-PSK from the drop-down list to begin the configuration. Encryption Select Both, TKIP, or AES as the encryption type. Both = uses TKIP and AES.  TKIP = automatic encryption with WPA-PSK;...
  • Page 56: Wi-Fi Protected Access Pre-Shared Key (Wpa-Psk) Mixed

    (WPA-PSK) M ROTECTED CCESS HARED IXED Wi-Fi Protected Access Pre-Shared Key (WPA-PSK) Mixed Security Mode Select WPA2-PSK Mixed from the drop-down list to begin the configuration. Encryption Select Both, TKIP, or AES as the encryption type. Both = uses TKIP and AES. ...
  • Page 57: Wi-Fi Protected Access (Wpa)

    (WPA) ROTECTED CCESS Wi-Fi Protected Access (WPA) Security Mode Select WPA from the drop-down list to begin the configuration. Encryption Select Both, TKIP, or AES as the encryption type. Both = uses TKIP and AES.  TKIP = automatic encryption with WPA-PSK; requires pass- ...
  • Page 58: Wi-Fi Protected Access 2 (Wpa2)

    2 (WPA2) ROTECTED CCESS Wi-Fi Protected Access 2 (WPA2) Security Mode Select WPA2 from the drop-down list to begin the configuration. Encryption Select Both, TKIP, or AES as the encryption type. Both = uses TKIP and AES.  TKIP = automatic encryption with WPA-PSK; requires pass- ...
  • Page 59: Wi-Fi Protected Access (Wpa) Mixed

    (WPA) M ROTECTED CCESS IXED Wi-Fi Protected Access (WPA) Mixed Security Mode Select WPA Mixed from the drop-down list to begin the configuration. Encryption Select Both, TKIP, or AES as the encryption type. Both = uses TKIP and AES.  TKIP = automatic encryption with WPA-PSK;...
  • Page 60: Configuring Wireless Mac Filter

    Wireless MAC Filters are used to allow or deny network access to wireless clients according to their MAC addresses. You can manu- ally add a MAC address to restrict the permission to access ENH500. The default setting is Disable Wireless MAC Filters.
  • Page 61: Configuring Wds Link Settings

    Note: The Access Point to which you want to extend wireless connectivity must enter the ENH500’s MAC address into its configuration. For more information, refer to the documentation for the Access Point. Not all Access Point supports this feature.
  • Page 62: Configuring Advanced Network Settings

    ONFIGURING DVANCED ETWORK ETTINGS 4.4.5 Configuring Advanced Network Settings Configure the advanced wireless settings for your access point using the screens in this section. Leave these settings to their default values if you are not sure what values to enter. Data Rate Select a data rate from the drop-down list.
  • Page 63: Management Setup

    4.5.1 Configuring Administrator Account Click the Administration link under the Management menu to change the user name and password used to log on to the ENH500 Web Configurator. The default user name is admin and the default password is admin. Changing these settings protects the EnSta- configuration settings from being accessed by unauthorized users.
  • Page 64: Configuring Management Vlan

    Click Accept to confirm the changes or Cancel to cancel and return previous settings. Note: If you reconfigure the Management VLAN ID, you may lose your connection to the ENH500. Verify that the DHCP server supports the reconfigured VLAN ID and then reconnect to the ENH500 using the new IP address.
  • Page 65: Configuring Snmp

    ONFIGURING 4.5.3 Configuring SNMP SNMP is used in network management systems to monitor network-attached devices for conditions that warrant administrative atten- tion. SNMP Enable or disable the ENH500 SNMP function. Contact Enter the contact details of the device. Location Enter the location of the device.
  • Page 66 SNMP ONFIGURING Engine ID Specify the engine ID for SNMPv3. Click Save/Apply to apply the changes or Cancel to return previous settings. 4-41...
  • Page 67: Configuring Backup/Restore Settings

    ENH500 devices that need to be configured with the same settings. This page also lets you return the ENH500 to its factory default settings. If you perform this procedure, any changes made to the ENH500 default settings will be lost.
  • Page 68: Configuring Auto Reboot Settings

    ONFIGURING EBOOT ETTINGS 4.5.5 Configuring Auto Reboot Settings Click the Auto Reboot Settings link under the Management menu to enable or disable the Auto Reboot function. This feature is par- ticularly convenient to administrators for the scheduling of auto rebooting on the device. This page also allows you to set the frequency of this function.
  • Page 69: Configuring Firmware Upgrade

    Upgrading firmware through a wireless connection is not recommended. Firmware upgrading must be performed while connected to an Ethernet (LAN port) with all other clients disconnected. The firmware upgrade procedure can take several minutes. Do not power off the ENH500 during the firmware upgrade, as it can cause the device to crash or become unusable.
  • Page 70: Configuring System Time

    YSTEM 4.5.7 Configuring System Time Change the system time of the ENH500 by manually entering the information, synchronizing the device with a PC, or setup auto- matic updates through a network time (NTP) protocol server. Manually Set Date and Time...
  • Page 71: Configuring Wi-Fi Schedule

    ONFIGURING CHEDULE 4.5.8 Configuring Wi-Fi Schedule Use the Wi-Fi schedule function to control the wireless power ON/OFF service that operates on a routine basis. Add a Schedule Service Create a schedule service type and date/time parameters for a specific service. Schedule Name Enter the description of the schedule service.
  • Page 72: Schedule Services Table

    ENH500 to an NTP server, see Configuring System Time. Schedule Table Displays a list of scheduled services for the ENH500. The properties of each service displayed are: Displays the ID number of the service in the table. Name Displays the description of the service.
  • Page 73: Configuring Command Line Interface

    4.5.9 Configuring Command Line Interface Most users will configure the ENH500 through the graphical user interface (GUI). However, for those who prefer an alternative method there is the command line interface (CLI). The CLI can be access through a command console, modem or Telnet connec- tion.
  • Page 74: Configuring Logging

    4.5.10 Configuring Logging Display a list of events that are triggered on the ENH500 Ethernet and wireless interfaces. You can consult this log if an unknown error occurs on the system or when a report needs to be sent to the technical support department for debugging purposes.
  • Page 75: Configuring Diagnostics

    Enter the interval for the speed test. Start Speed Test Click Start Speed Test to begin the speed test operation. IPv4 Port Displays the IPv4 port number of the ENH500. IPv6 Port Displays the IPv6 port number of the ENH500. 4-50...
  • Page 76: Viewing Device Discovery

    IEWING EVICE ISCOVERY 4.5.12 Viewing Device Discovery Device Name Displays the name of the devices connected to the network. Operation Mode Displays the operation mode of the devices connected to the network. IP Address Displays the IP address of the devices connected to the network. System MAC Address Displays the system MAC address of the devices connected to the network.
  • Page 77: Configure Denial Of Service Protection

    ONFIGURE ENIAL OF ERVICE ROTECTION 4.5.13 Configure Denial of Service Protection Use TCP SYN Cookies Protection Click to enable TCP SYN cookies protection. SYN Flood Attack Protection Click to enable or disable SYN Flood Attack Protection. Match Interval Per Second Enter the allowed number of packets per second.
  • Page 78: Logging Out

    OGGING 4.5.14 Logging Out Click Logout to logout from the EENH500. 4-53...
  • Page 79 Appendix...
  • Page 80: Federal Communication Commission Interference Statement

    Appendix A Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 81 Appendix B - CE Interference Statement Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: • EN60950-1 Safety of Information Technology Equipment • EN50385 Generic standard to demonstrate the compliance of electronic and electrical apparatus with the basic restrictions related to human exposure to electromagnetic fields (0 Hz - 300 GHz) • EN 300 328 Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band and using spread spectrum modulation techniques;...
  • Page 82 This device is a 5GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network services. This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 –...
  • Page 83 Français [French] Par la présente [nom du fabricant] déclare que l’appareil [type d’appareil] est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano [Italian] Con la presente [nome del costruttore] dichiara che questo [tipo di apparecchio] è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

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