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Burroughs
ReceiptNOW
Elite User Manual
TM
ReceiptNOW
Elite
TM

USER MANUAL

Ap ri l 2 0 1 3
8 22 7 4 8 1 3- 0 0 0 R e vi s i on A
© 2 0 1 3 Bu rr ou g hs , Inc ., Al l ri g h ts r es er v ed

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Summary of Contents for burroughs ReceiptNOW Elite

  • Page 1: User Manual

    Burroughs ReceiptNOW Elite User Manual ReceiptNOW Elite USER MANUAL Ap ri l 2 0 1 3 8 22 7 4 8 1 3- 0 0 0 R e vi s i on A © 2 0 1 3 Bu rr ou g hs , Inc ., Al l ri g h ts r es er v ed...
  • Page 2: Fcc Statement

    The only warranties made by Burroughs, Inc., if any, with respect to the products described in this document are set forth in such agreement. Burroughs cannot accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special, or consequential damages.
  • Page 3: Table Of Contents

    Burroughs ReceiptNOW Elite User Manual Contents FCC STATEMENT ..........1 4.5 P AP ER O LL N STAL L AT I ON AN D RI NT HE C K 4.6 P ....11 R INT E R PO W ER O N AND SE L F T E ST CAUTION ............
  • Page 4: Safety Instruction

    Burroughs ReceiptNOW Elite User Manual Safety Instruction Before op erating the printer, please read following notes carefully. Safety warnings Warning: Do not touch the cutter on the printer Warning: Do not touch the print head and its surrounding p arts during or just after printing as the print head is hot.
  • Page 5: Brief Introduction

    Elite User Manual 1 Summary 1.1 Brief Introduction ReceiptNOW Elite is a high-performance thermal printer which can be integrated with the ® Burroughs SmartSource Elite check scanner to save desk space. It can b e used for a w ide range of financial transactions to print receipts, notes, vouchers ,financial slips and transaction list printing.
  • Page 6: Technical Specifications

    Burroughs ReceiptNOW Elite User Manual 2 Technical Specifications 2.1 Printer Technical Specification s Items Parameter Print method Thermal print by line Print resolution 203*180DPI Maximum print speed i s 250mm/sec, t wo-color printing speed Print speed 100mm/sec, gray print speed 100mm/sec. Depending on print...
  • Page 7 Burroughs ReceiptNOW Elite User Manual 2.2 Cutter Technical Specifications Item Parameter Note Cutting method Sliding blade Cutting time 500ms Cutter cut s f or one time. Cutting interv al 30 cut s / min (maximum ) thermal paper or equiv alent thickness Type of paper 0.06~0.1mm...
  • Page 8: Print Position

    Burroughs ReceiptNOW Elite User Manual 2.4 Print Position 2.4.1 Print Location On The Paper L1 Maximum Paper W idth:82.5±0.5mm L2 Maximum Effective Print W idth :80mm L3 Distance from print head to left side of paper pocket (fixed width): 1.75±1mm L4 Distance from print head to right side of p aper pocket (fixed width): 1.75±1mm...
  • Page 9: Appearance And Components

    Burroughs ReceiptNOW Elite User Manual 4—Paper Feed Button 3 Appearance and Components Paper Feeder : If there are no errors or warnings, pressing this button will feed paper. Print Configuration Function: To review printer configuration settings - Hold down this button at the same time while turning on p ower.
  • Page 10: Unpacking The Printer

    Burroughs ReceiptNOW Elite User Manual 4 Printer Installation 4.1 Unpacking the Printer Please check the p ackag e contents when unpacking the printer. If something is missing or damaged, please contact Burroughs at 1-800-BURROUGHS. - 8 -...
  • Page 11: Attention

    Burroughs ReceiptNOW Elite User Manual 4.2 Printer Installation Printer should be installed on a flat surface. Printer should be kept away from water. Avoid placing printer in a location that would subject it to vibration or impact. The printer should only b e plugged into an electrical outlet that has a safety ground .
  • Page 12: Pap Er R O Lli

    Burroughs ReceiptNOW Elite User Manual 4.5 Paper Ro ll Installation and Print Check 4.5.1 Check Printing Paper Paper may be installed while the power and interface cables are connected. Please check paper type before printing. 4.5.2 Install/Change Paper Roll Pull the handle and op en front cover.
  • Page 13: Printer Power On And Self Test

    5 Printer Routine Maintenance Attention:  Use only Thermal Printer Cleaning Swab s (Burroughs part number 757300999 or 751920912), isopropyl alcohol or ethanol for cleaning print head, rollers and sensors . Do not use solvents such as gasoline, acetone, or any abrasive cleanser.
  • Page 14 Burroughs ReceiptNOW Elite User Manual Clear jammed paper and close front cover. - 12 -...
  • Page 15: C L E An Pri Nt H E Ad An D

    Wait approximately 5 minutes until the print head is totally cooled down after printing. Wipe out stains and dust on print head and rubber covered roller with Thermal Printer Cleaning Swab (Burroughs part number 757300999 or 751920912) or a soft cotton cloth moistened with isopropyl alcohol or ethanol.
  • Page 16: Interface Signals

    Burroughs ReceiptNOW Elite User Manual Use Themal Printer Cleaning Swab (Burroughs part number 757300999 or 751920912) or a soft cotton cloth moistened with isoprop yl alcohol or ethanol to wipe away dust and stains on the sensor surface; Do not install transp arent cover plate until cleanser has evaporated. Close front cover.
  • Page 17: Recovering From Errors

    Use only a standard, shielded USB cable. 7 Recovering From Errors If there is a printer error, you can refer to this chapter for appropriate handling. If problems persist, please contact Burroug hs at 1- 800-BURROUGHS. 7.1 Printer does not work Issues...
  • Page 18: Roller

    Burroughs ReceiptNOW Elite User Manual 1)Error Indicator Light and Information Error Type Error Indicator Light Buzzer Paper Low Flash slowly No beep Flash 2 times then Out of Paper Beep 2 times repeat Flash 3 times then Front cov er open...
  • Page 19 8 Installation of SmartSource® Elite 9 Power Management Power management for ReceiptNOW Elite has four work modes: off, ready, active, and suspend.  W hen power is turned on, or directly after a p rint task, the printer will be in ready mode.
  • Page 20: Appendix A: Parameter Setting By Feed Button

    Burroughs ReceiptNOW Elite User Manual Appendix A: Parameter Setting by Feed Button P ar am e t er se t t ing by Fe ed b ut t on MA I N ME N U E xi t -> 1 P ri nt S el f Test ->...
  • Page 21 Burroughs ReceiptNOW Elite User Manual P OW E R S UP P LY: P ow er S u ppl y -> 5 N orm al B ac k To L ast -> 1 M en u N orm al -> 2...
  • Page 22 Burroughs ReceiptNOW Elite User Manual P ri nt al l -> 2 c od ep ag es S el ec t -> 3 c od ep ag e S av e P ap er S AV E PA P E R ->...
  • Page 23 Burroughs ReceiptNOW Elite User Manual E n ab l e -> 2 Di s ab l e -> 3 S TO P P RI NT W HE N S t op P ri nt W hen -> 3 PA P E R...
  • Page 24 Burroughs ReceiptNOW Elite User Manual B TP - 20 0 2 NP -> 3 M od e E nt er c od e, t h en h ol d B ut t on D ow n l eas t s ec on d...

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