burroughs ReceiptNOW User Manual
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burroughs ReceiptNOW User Manual

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Burroughs
ReceiptNOW

User Manual

TM
ReceiptNOW
TM
USER MANUAL
May 2013
82273540-002
© 2011-2013 Burroughs, Inc. All rights reserved

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Summary of Contents for burroughs ReceiptNOW

  • Page 1: User Manual

    Burroughs ReceiptNOW User Manual ReceiptNOW USER MANUAL May 2013 82273540-002 © 2011-2013 Burroughs, Inc. All rights reserved...

  • Page 2: Fcc Statement

    The only warranties made by Burroughs, Inc., if any, with respect to the products described in this document are set forth in such agreement. Burroughs cannot accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special, or consequential damages.

  • Page 3: Table Of Contents

    Burroughs ReceiptNOW User Manual Contents FCC STATEMENT ............. 1 4.8 E IP A ....12 THERNET DDRESS ONFIGURATION CAUTION ..............1 5 PRINTER ROUTINE MAINTENANCE ....14 CANADIAN REGULATORY STATEMENT ....1 5.1 C ........14 LEARING AMMED APER – O 5.2 C...
  • Page 4 Burroughs ReceiptNOW User Manual Safety Instruction Before operating the printer, please read following notes carefully. Safety warnings Warning: Do not touch the cutter on the printer Warning: Do not touch the print head and its surrounding parts during or just after the printing process as the print head is hot.

  • Page 5: Brief Introduction

    ReceiptNOW can support Digital Check TS240, Panini Vision X, CTS LS150, Cannon CR 55 scanners and other scanner brands. The ReceiptNOW printer detects print head in place, out of paper, paper low, and voltage detection. It also supports USB2.0 or Ethernet 10/100 self-adapting.

  • Page 6: Technical Specifications

    Burroughs ReceiptNOW User Manual 2 Technical Specifications 2.1 Printer Technical Specifications Items Parameter Print method Thermal print by line Print resolution 203*180DPI Maximum print speed is 200mm/sec, two-color printing speed 100mm/sec, gray print speed 100mm/sec. Depending on the Print speed...

  • Page 7: C Utter T Echnical S Pecifications

    Burroughs ReceiptNOW User Manual 2.2 Cutter Technical Specifications Item Parameter Note Cutting method Slide the blade Cutting time 500ms Cutter cuts for one time. Cutting interval 30 cuts / min (maximum) thermal paper or equivalent thickness Type of paper 0.06~0.1mm...

  • Page 8: Print Position

    Burroughs ReceiptNOW User Manual 2.4 Print Position 2.4.1 Print Location On The Paper L1 Maximum Paper Pocket Width：82.5±0.5mm L2 Maximum Effective Print Width：80mm L3 Distance from print head to left side of paper pocket (fixed width): 1.75±1mm L4 Distance from print head to right side of paper pocket (fixed width): 1.75±1mm...

  • Page 9: Appearance And Components

    Burroughs ReceiptNOW User Manual 3 Appearance and Components 4—Paper Feed Button  Paper Feeder：If there are no errors or warnings, pressing this button will feed paper.  Print Configuration Function: Hold down this button at the same time while turning on power. Printer will...

  • Page 10: Printer Installation

    Burroughs ReceiptNOW User Manual 4 Printer Installation 4.1 Unpacking the Printer Please check the packing list when unpacking the printer. If something is missing or damaged, please contact Burroughs at 1-800-BURROUGHS. - 8 -...

  • Page 11: Printer Installation

    Burroughs ReceiptNOW User Manual 4.2 Printer Installation Printer should be installed on a flat surface. Printer should be kept away from water. Avoid placing printer in a location that would subject it to vibration or impact. The printer should only be plugged into an electrical outlet that has a safety ground .
  • Page 12 Burroughs ReceiptNOW User Manual 3) Using the paper width adjustment wheel, adjust to fit the width of the paper being installed, as shown below. Roll the adjustment wheel towards the rear of the unit to adjust for wider rolls. Roll the adjustment wheel towards the front of the unit to adjust for narrower rolls.
  • Page 13 4.6 Paper Low Adjustment Setting 4.6.1 Paper Low Sensor ReceiptNOW paper low detect is adjusted at the factory. If necessary, it can be adjusted by changing the paper low sensor‘s position. The paper low sensor location is shown in bright pink below.

  • Page 14: Ethernet Ip Address

    FEED button to configure the printer, please refer to Appendix A ―Parameter Setting by FEED Button‖. 4.8 Ethernet IP Address Configuration ReceiptNow printers that have an Ethernet interface are factory configured for a default IP address of 192.168.1.251. Changes to the unit‘s default IP address or to set the unit for DHCP mode can be done by communicating with the unit via a web browser set to the default IP address as shown in the screen shot below.
  • Page 15 Burroughs ReceiptNOW User Manual - 13 -...

  • Page 16: Clearing Jammedp

    Make sure power is off for maintenance.  Use isopropyl alcohol or ethanol for cleaning print head and roller. Burroughs suggest use of either isopropyl alcohol based thermal printing cleaning swab (Part number 751920912) or ethanol based thermal printing cleaning swab (Part number 757300999) Do not use gasoline, acetone or organic solvent.

  • Page 17: Clean Print Head And

    Wipe out stains and dust on print head and rubber covered roller with isopropyl alcohol or ethanol soaked and wrung-out cotton cloth. Burroughs suggest use of either isopropyl alcohol based thermal printing cleaning swab (Part number 751920912) or ethanol based thermal printing cleaning swab (Part number 757300999) Do not close front cover until isopropyl alcohol or ethanol evaporates.
  • Page 18 Use a soft cotton cloth dipped in isopropyl alcohol or ethanol (to be wrung out) to wipe out dust and stains on the sensor surface. Burroughs suggest use of either isopropyl alcohol based thermal printing cleaning swab (Part number 751920912) or ethanol based thermal printing cleaning swab (Part number 757300999) Do not install transparent cover plate until isopropyl alcohol or ethanol has evaporated.

  • Page 19: Interface Signals

    Burroughs ReceiptNOW User Manual 6 Interface Signals 6.1 USB Interface Parameter Data transmission: Supports USB2.0 high-speed protocol. Connector (Printer End): USB B serial socket, support USB HUB Interface signal definition and function description Signal Pin No. Description Name VBUS DATA-...

  • Page 20: Ethernet Interface

    Burroughs ReceiptNOW User Manual 6.2 Ethernet Interface Interface Characteristics  Supports 10/100BASE-T Communication  Compatible with Standard Ethernet II frame type.  INDICATOR LIGHT indicates the status of network connections and data transfer status.  Supports 9100 Port Print ...

  • Page 21: Power Interface Definition

    Burroughs ReceiptNOW User Manual 6.3 Power Interface Definition Power interface signal definition Signal Name 24V power supply interface definition Signal Name +24V Attention：  The communication cord (such as the USB cable) should not be plugged or unplugged with power ...

  • Page 22: Recovering From Errors

    Beep 6 times Attention：  The ReceiptNOW printer detects print head temperature. If the print head is overheated, a protection circuit will cut off print head power and stop printing. The print head will stop printing at 65° C (149°F).
  • Page 23 Setting by needs. Feed Button Dirty print Lengthwise printing head or Clean print head or missing or streaks rubber rubber covered roller User covered roller. Manual Print head Contact Burroughs at failure 1-800-BURROUGHS - 21 -...

  • Page 24: Installation Method For Supporting Various Scanners

    Burroughs ReceiptNOW User Manual 8 Installation method for supporting various scanners 8.1 SmartSource Open Installation 8.2 SmartSource Installation - 22 -...

  • Page 25: Ts240 Installation

    Burroughs ReceiptNOW User Manual 8.3 TS240 Installation 8.4 CR-55 scanner Installation - 23 -...

  • Page 26: Ls150 Scanner Installation

    Burroughs ReceiptNOW User Manual 8.5 LS150 scanner Installation 8.6 VISION X scanner Installation - 24 -...
  • Page 27 User Manual 9. Power Management Power management for ReceiptNOW has four work modes: off, ready, active, and suspend.  When power is on or after a print task, the printer will be in ready mode.  After 5 minutes in ready mode without a print task, the printer will change to suspend mode.

  • Page 28: Appendix A: Parameter Setting By Feed Button

    Burroughs ReceiptNOW User Manual Appendix A: Parameter Setting by Feed Button Parameter setting by Feed button MAIN MENU Exit ->1 Print Self Test ->2 Configuration ->3 CONFIGURATION Exit Without Save ->1 Exit With Save ->2 Communication ->3 Back To Last Menu ->1...
  • Page 29 Burroughs ReceiptNOW User Manual POWER SUPPLY: Power Supply ->5 Normal Back To Last ->1 Menu Normal ->2 Power ->3 Mode Print Settings ->5 PRINT SETTINGS Back Last ->1 Menu Darkness DARKNESS ->2 Settings SETTING: Normal Back To Last ->1 Menu ->2...
  • Page 30 Burroughs ReceiptNOW User Manual Print ->2 codepages Select ->3 codepage Save Paper Level ->8 SAVE PAPER LEVEL Back To Last ->1 Menu Disable ->2 ->3 ->4 ->5 100% ->6 TWO-COLOR Two-color Mode ->9 SETTINGS Back To Last ->1 Menu Max Two-color Two-color Power：...
  • Page 31 Burroughs ReceiptNOW User Manual Disable ->3 Stop Print When STOP PRINT WHEN ->3 PAPER Low PAPER LOW: Disable Back To Last ->1 Menu Enable ->2 Disable ->3 Paper Near End PAPER NEAR ->4 Sensor SENSER: Enabled Back To Last ->1...
  • Page 32 Burroughs ReceiptNOW User Manual BTP-2002NP ->3 Mode Enter code, then hold Button Down at least 1 second to validate Cutter Test ->4 Sensor Test Mode: ERROR state will change Sensor Test ->5 according to sensor state To EXIT, hold button down...

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