Contents Contents SOPHO ErgoLine@Net telephone layout Dialling a number Dialling handsfree Dialling a number offline Dialling using the Redial memory Answering an incoming call Ending a call Switching from Softspeaking to Listen-in Switching from Softspeaking to Handsfree Switching from Handsfree to Listen-in...
SOPHO ErgoLine@Net telephone layout E rg oLine @ Net S OP HO E xit Options V olum e R edia l Louds pea ker Hold M ic. M ute S hift DE F G HI J KL P QRS WXYZ...
Dialling a number Lift the handset Type the required number Press OK Dialling handsfree Press the Loudspeaker key Type the required number Press OK It may not be necessary to press OK. Ask your communications manager. Making Calls...
Dialling using the Redial memory Every time you make a call the number you dial is stored in the Redial memory. Only the last dialled number is stored. Press the Redial key Either lift the handset, press the Loudspeaker key, or press OK Using the Last Number Redial...
Answering an incoming call Lift the handset or press the Loudspeaker Ending a call Replace the handset, or, if using the telephone handsfree, press the Loudspeaker key Answering and Ending a Call...
Switching from Softspeaking to Listen-in Press the Loudspeaker key whilst using the handset Switching from Softspeaking to Handsfree Press and whilst holding down the Loudspeaker key replace the handset, then release the Loudspeaker key Note: If you replace the handset after releasing the Loudspeaker key you will disconnect your call Switching from Handsfree to Listen-in...
Switching from Handsfree to Softspeaking Lift the handset whilst using the phone handsfree Switching from Listen-in to Softspeaking Press the Loudspeaker key to disable the loudspeaker Switching from Listen-in to Handsfree Press and whilst holding down the Loudspeaker key, replace the handset; then release the Loudspeaker key Note: If you replace the handset after releasing the Loudspeaker key, you will...
Switching the active microphone off and on Press the Microphone mute key to switch the active microphone off Press the Microphone mute key again to switch it back on Note If Microphone mute is on, the other party cannot hear you. The LED indicates the status of the microphone, as follows: The handset microphone is on as you are using LED off...
Putting the caller on Hold and calling someone else Whilst connected, press the Hold key Dial the number of the other party and press OK Press the Hold key again to return to the original caller Transferring a call Whilst connected, press the Hold key Dial the number of the other caller and press OK Replace the handset or, if using the...
Shuttling between two calls Whilst connected to one caller with a second caller on Hold, press the Hold key. You are connected to the held call and the original caller is put on Hold Press the Hold key again to connect to the original caller and put the second caller on Hold Using Hold...
Calling back a busy number or a not answering call Which of the following 2 scenarios you have to follow on hearing the busy tone (or if there is no answer), depends on the system configuration. Ask your communications manager. Scenario 1 Enter “5”...
Answering incoming call waiting whilst number preparation Press the Exit key to terminate the number preparation Answer the incoming call by lifting the handset or pressing the Loudspeaker key Answering Incoming Call Waiting...
Adjusting the ringer volume on your phone Adjust the volume up or down using the minus and plus volume keys wile the phone is ringing Adjusting the handset volume Lift the handset Adjust the handset volume up or down using the minus and plus volume keys Adjusting the loudspeaker volume Press Loudspeaker Adjust the Loudspeaker volume up or...
Connect an ErgoLine@Net to your PC The SOPHO ErgoLine@Net is normally placed between the Local Area Network wall socket and the computer with two RJ45 connectors. Connect the female RJ45 connector marked with “PC” to your Computer Network Card. Connect the female RJ45 connector marked with “LAN” to the...
Glossary Your telephone may not support all of the features mentioned below. Display The small screen on your Call back telephone. You can vary If you call an internal the contrast level of the extension which is busy, screen. or does not answer, you can activate the “Call Download from the back”...
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Exit key The key which returns the Idle menu telephone to the Idle menu This is the menu that is from every other menu. displayed when you are not busy on a call nor Extension programming the A telephone linked to the telephone.
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Offline number preparation You can key in a number Microphone mute before you lift the handset Muting the telephone or press the loudspeaker microphone prevents the other key to set up the call. party from hearing you. This function is controlled by the OK key Micr.
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Ringer The term used for the “bell” on your telephone. You can vary the sound volume for an incoming call. Scroll keys Keys which allow you to move the display message up or down to reveal more options in the same menu.