Verine Frontier 4 HE Installation, Maintenance & User Instructions
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Verine Frontier 4 HE Installation, Maintenance & User Instructions

Inset live fuel effect gas fire
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Quasar HE,
Frontier 3 HE &
Frontier 4 HE
INSET LIVE FUEL EFFECT GAS FIRE
Installation, Maintenance & User Instructions
Hand these instructions to the user
Model No's NHKC**MN, NHKC**SN, NHKC**RN, NHKP**MN,
NHKP**SN, NHKP**RN, NHFC**MN, NHFP**MN, NHFC**RN,
NHFP**RN, NHFC**RN4 & NHFP**RN4 are only for use on Natural Gas
(G20) at a supply pressure of 20 mbar in G.B. / I.E.
** denotes trim and fret variant

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Summary of Contents for Verine Frontier 4 HE

  • Page 1 Quasar HE, Frontier 3 HE & Frontier 4 HE INSET LIVE FUEL EFFECT GAS FIRE Installation, Maintenance & User Instructions Hand these instructions to the user Model No’s NHKC**MN, NHKC**SN, NHKC**RN, NHKP**MN, NHKP**SN, NHKP**RN, NHFC**MN, NHFP**MN, NHFC**RN, NHFP**RN, NHFC**RN4 & NHFP**RN4 are only for use on Natural Gas (G20) at a supply pressure of 20 mbar in G.B.

  • Page 2: Table Of Contents

    CONTENTS Section 1 Information and Requirements PAGE Appliance Information Conditions of Installation Flue and chimney suitability Fireplace / surround suitability Shelf position Chimney inspection Fire place opening / catchment space Fitting to Metal Flue Boxes Fitting to Pre-Cast Flues Spillage Monitoring System 1.10 Wall / Hearth Mounting Section 2...

  • Page 3: Information And Requirements

    SECTION 1 INFORMATION AND REQUIREMENTS APPLIANCE INFORMATION Model NHKC/P**M/S/RN (Quasar HE) NHFC/P**M/RN (Frontier 3) NHFC/P**RN (Frontier 4) Gas Type Main injectors (2 off) Size 130 Pilot Type Copreci 21100 / 141 (MC & RC) Copreci 21100 / 162 (SC) Max. Gross Heat Input : 4.5 kW Min.

  • Page 4: Conditions Of Installation

    INSTALLATION REQUIREMENTS CONDITIONS OF INSTALLATION It is the law that all gas appliances are installed only by a Registered Installer, in accordance with these installation instructions and the Gas Safety (Installation and Use) Regulations 1998 as amended. Failure to install appliances correctly could lead to prosecution.

  • Page 5: Fireplace / Surround Suitability

    FIREPLACE / SURROUND SUITABILITY The fire must only be installed on a hearth it must not be installed directly onto carpet or other combustible floor materials. The fire is suitable for fitting to non-combustible fire place surrounds and proprietary fire place surrounds with a temperature rating of at least 150 o c.

  • Page 6: Fire Place Opening / Catchment Space

    Check the chimney pot / terminal and general condition of the brickwork or masonry. If the chimney or flue is in poor condition or if there is no up-draught do not proceed with the installation. If there is a history of down-draught conditions with the chimney / flue, a tested and certificated flue terminal or cowl suitable for the relevant flue type should be considered.

  • Page 7: Fitting To Metal Flue Boxes

    Table A - Installation Depth Requirements for a Verine Quasar HE, Frontier 3 HE or Frontier 4 HE being installed into a brick built chimney, requiring 12.0 litres of debris collection volume (fig. 2) When installing this product into a brick built chimney, there must be a minimum depth available of 200mm available for the collection of debris behind the firebox when installed.

  • Page 8: Fitting To Pre-Cast Flues

    FITTING TO PRE-CAST FLUES When installing this appliance into pre-cast flues, always ensure that the spigot restrictor baffle has been removed. To install the fire box in to pre-cast flue starter blocks, there must be at least 180mm from the mounting face of the fire to the rear of the pre-cast flue starter block to allow sufficient space for debris collection.

  • Page 9: Wall / Hearth Mounting

    1.10 WALL / HEARTH MOUNTING This appliance must be fitted on a flat, non-combustible base of minimum thickness 12mm. In addition, a non-combustible hearth or physical barrier should be provided in front of the fire. With “hole in the wall” type installations, where it may be desirable not to fit a hearth panel or physical barrier, the product may be installed in accordance with Document J of the building regulations so that every part of the flame or incandescent material is at least 225mm above the floor level.

  • Page 10: Installation Of Fire

    SECTION 2 INSTALLATION OF FIRE UNPACKING THE FIRE Carefully lift the fire out of the carton. Remove the loose item packaging carefully from the front of the appliance. Check the contents as listed :- Packing Check List 1off Fire box / burner assembly 1off Boxed ceramic base, front ceramic rail and 11 large / 4 small coals or 13 pebbles (4 off “FR”pebbles 7 off “L”...
  • Page 11 For all models proceed as follows :- Remove the top glass retaining cover from the product. It is secured via the four screws as indicated, 2 off L/H/S and 2 off R/H/S. See fig. 6 below. Fig. 6 2 off securing screws L/H/S Remove the left and right hand side glass securing brackets from the product.
  • Page 12 Lift the glass panel forwards and clear from the firebox, taking care not to damage the glass panel. See fig. 8 below Fig. 8 Remove the burner heat shield, which is retained by 2 off screws as shown below in fig. 9 Fig.
  • Page 13 For all Manual Control models proceed as follows :- Remove the two off screws from the left and right hand burner mounting brackets, plus the two screws from the base of the control panel as shown below in Fig. 10, this will allow removal of the complete burner unit from the firebox.
  • Page 14 For all Slide Control models proceed as follows :- Remove the burner. To allow burner removal, the control lever operating cable must be removed. The control lever operating cable can be seen running across the base of the fire, below the burner. To release the cable, unscrew the cable securing screw located in the centre of the aluminium operating arm and pull the cable out from its fixing hole.
  • Page 15 Continue for all models as follows :- Whilst the fire box is still in position, decide which side the gas supply is to enter the fire from. If concealed pipe work is required plan the pipe run to enter the fire box through one of the openings in the sides or rear of the fire box below the fuelbed support panel and connect to the isolating / inlet elbow.
  • Page 16 IMPORTANT : Sealing of the Gas Unused Gas Pipe Inlet Apertures In line with current regulations, it is imperative that the gas supply inlet apertures that are not utilised during the installation are sealed with the foil tape as supplied. Failure to seal these inlet apertures could lead to flame reversal, which in turn will damage the burner and control systems of the product.
  • Page 17 The preferred method of fixing which is suitable for almost all situations is the cable fixing method which is described in the following section in detail. To fit using the preferred cable method proceed as follows- Mark out and drill 4 off No 14 (6mm) holes in the back face of the fire opening in the positions shown below in fig.
  • Page 18 Fig. 18 Evenly tighten the tensioning nuts to tension both cables and pull the fire snugly against the wall. Do not overtighten, it is only necessary to pull the seal up against the sealing face of the wall, it does not need to be compressed.

  • Page 19: Gas Tightness And Inlet Pressure (Mc Models)

    The other firebox fixing method is as follows :- In installations where the cable method is not suitable (e.g. loose masonary in rear of fire opening) the firebox can be secured to the fire surround using four screws and wall plugs provided. Below (fig. 19) is a diagram to indicate the hole centre positions available on the firebox to facilitate the screw fixing to the fireplace / surround.

  • Page 20: Gas Tightness And Inlet Pressure (Sc Models)

    GAS TIGHTNESS AND INLET PRESSURE (SLIDE CONTROL MODELS). Remove the pressure test point screw from the pressure test point and fit a manometer. Turn on the main gas supply and carry out a gas tightness test. Depress the control lever to the position marked pilot. Hold down the control lever for a few seconds to purge the pipe work.

  • Page 21: Assembling Fuel Bed And Commissioning

    SECTION 3 ASSEMBLING FUEL BED AND COMMISSIONING ASSEMBLING THE CERAMICS AND FUEL BED - COAL MODELS Place the ribbed ceramic fuelbed base on top of the fuelbed support and pull fully forwards to the burner. Make sure that the fuelbed base is located centrally in the fire box.
  • Page 22 Position the front ceramic coal support onto the burner support as shown below in Fig. 22 Fig. 22 Positioning of front ceramic pebble support onto burner support Fit four large coals between the front rail and the fuel-bed matrix as shown below in Fig.
  • Page 23 Fit two small coals at the end of the row as shown below in Fig. 24. Fig. 24 Fit three large coals behind the front row, using the ribs in the fuel-bed base as a guide for placement as shown below in Fig. 25. Fig.
  • Page 24 Fit two small coals at the end of the row as shown below in Fig. 26. Fig. 26 Fit the remaining 4 large coals as shown below in Fig. 27 Fig. 27 The exact position and fit of the coals may be very finely adjusted to give the most pleasing and random appearance.
  • Page 25 Warning : Use only the coals supplied with the fire. When replacing the coals remove the old coals and discard them. Fit a complete set of coals of the correct type. Do not fit additional coals or any coals other than a genuine replacement set. To ensure that the release of fibres from these R.C.F (Refractory Ceramic Fibre) articles is kept to a minimum, during installation and servicing we recommend that you use a HEPA filtered vacuum to remove any dust...

  • Page 26: 3.1 Assembling The Ceramics And Fuel Bed - Pebble Models

    3.1 ASSEMBLING THE CERAMICS AND FUEL BED - PEBBLE MODELS Place the ribbed ceramic fuelbed base on top of the fuelbed support and pull fully forwards to the burner. Make sure that the fuelbed base is located centrally in the fire box. Ensure that the fuelbed base fit fully down onto the fuel bed support and is not lodged on the burner.
  • Page 27 Position the front ceramic pebble support onto the burner support as shown below in Fig. 30 Fig. 30 Positioning of front ceramic pebble support onto burner support Fit four of the specially shaped pebbles as shown below in fig 31. Ensure that the cut-out in the rear face of the coals is positioned as indicated.
  • Page 28 Select three of the large pebbles and position on the three central ribs in the fuelbed as indicated in Fig. 32 below. Fig. 32 3 off large pebbles Select the two small pebbles and arrange along the second row of the fuelbed.
  • Page 29 Select the four remaining large pebbles and position as shown along the rear of the fuel-bed base in fig. 34 below. Fig. 34 4 off large coals Do a final check that the pebbles are layed out as shown below in Fig.

  • Page 30: Lighting The Appliance (Manual Control Model)

    Warning : Use only the pebbles supplied with the fire. When replacing the pebbles remove the old pebbles and discard them. Fit a complete set of pebbles of the correct type. Do not fit additional pebbles or any pebbles other than a genuine replacement set. To ensure that the release of fibres from these R.C.F (Refractory Ceramic Fibre) articles is kept to a minimum, during installation and servicing we recommend that you use a HEPA filtered vacuum to remove any dust...

  • Page 31: Lighting The Appliance (Slide Control Model)

    Slightly depress the control knob and turn to the pilot position, the main burner will go out but the pilot will remain lit. Slightly depress the control knob and turn to the off position, the pilot will now be extinguished. WARNING : If the fire goes out for any reason or is turned off and it isnecessary to re-light the fire it is important to allow the fire to cool for 3 minutes before attempting to re-light it.

  • Page 32: Lighting The Appliance (Remote Control Model)

    LIGHTING THE APPLIANCE (Remote Control Models) The control valve is positioned on the left hand side of the fire when viewed from the front. To operate the appliance automatically via the remote control handset, ensure that the on / off switch is switched to the “on” position as shown below in Fig.

  • Page 33: Fitting The Trim / Fret (Kalahari Models)

    Fig. 37 “LED” handset light “UP” button “DOWN” / “STANDBY” “STAR” / “OFF” button button To reduce the heat input, press the “DOWN / STANDBY” button until the flame reduces to the low rate heat input setting (3.5kW). If you continue to hold the “DOWN / STANDBY”...

  • Page 34: Fitting The One Piece Fascia (Camber Models)

    FITTING THE ONE PIECE FASCIA’S (Frontier 3 Models) Remove the protective covering from the Fascia Fit the outer trim assembly to the firebox with the magnets provided. Place ashpan cover onto fascia. FITTING THE ONE PIECE HITW FASCIA’S (Frontier 4 Models) Hook the fascia onto the top mounting bracket fitted to the firebox The bottom of the fascia is retained by magnets fitted to the lower retaining brackets.

  • Page 35: Checking For Clearance Of Combustion Products

    CHECKING FOR CLEARANCE OF COMBUSTION PRODUCTS Close all doors and windows in the room. Light the fire and allow to run for approximately 5 minutes on high position. After approximately 5 minutes hold a smoke match just inside and below the centre of the lower front edge of the top of the fire as shown at the bottom of the page in Fig.

  • Page 36: Section 4

    MAINTENANCE Servicing Notes Servicing should be carried out annually by a competent person such as a registered engineer. This is a condition of the Verine Fires guarantee schemes. The service should include changing the oxypilot as a condition of the guarantee and visually checking the chimney and fire opening for accumulations of debris and a smoke test to check for a positive up-draught in the chimney.

  • Page 37: Removal Of The Piezo Igniter (Manual Control Models)

    Removing the Piezo Igniter (MC models) 4.2.1 Remove the burner assembly as in section 4.1 4.2.2 Disconnect the ignition lead from the piezo and unscrew the retaining nut on the rear of the control panel. Withdraw the piezo from the front of the control panel. Reassemble in reverse order and carry out a gas tightness test.

  • Page 38: Removal Of The Burner Assembly (Slide Control Models)

    4.4.4 Re-assemble in reverse order and carry out a gas tightness test. Refit the burner heat shield then refit the coals / pebbles referring to section 3 for the correct coal layout. Refit the glass panel and glass panel retaining trims. The fender and ash pan cover or fascia can now be re-positioned.

  • Page 39: Removal Of The Battery Ignitor (Slide Control Models)

    that the left hand micro-switch operates the igniter and that the control valve spindle is fully depressed. Move the control lever upwards to the “off” position and check that the right hand (cut-off) micro-switch operates. Check that the control lever operates smoothly and safely. Refit the burner heat shield then refit the coals / pebbles referring to section 3 for the correct coal / pebble layout.

  • Page 40: Replacing The Control Cable (Slide Control Models)

    correct layout. 4.8.4 Refit the glass panel and glass panel retaining (Cont.) trims. The fender and ash pan cover or fascia can now be re-positioned. Replacing the Control Cable (SC models) 4.9.1 The control lever operating cable Fig. 39 can be seen running across the base of the fire, below the burner.

  • Page 41: Removal Of The Burner Assembly (Remote Control Models)

    4.9.6 It is now necessary to correctly tension the operating cable. To do this, first set the control lever to the horizontal (central position), this is the position which creates maximum tension in the operating cable. Pull the free end of the operating cable through the operating arm until it is finger tight and secure with screw into operating arm (do not over tighten).

  • Page 42: Removing The Oxy-Pilot Assembly (Remote Control Models)

    5.2.2 Remove the burner assembly as described in section 5.1. 5.2.3 Disconnect pilot, main and injector pipes and disconnect the wiring loom thermocouple and ignition wire, the valve can then be removed. Re-assemble in reverse order, refit the burner heat shield then refit the coals / pebbles referring to section 3 for the correct coal / pebble layout.
  • Page 43 FRET INFORMATION To enable Customers to choose their own style of fret these fires are now available without frets. In order to maintain the efficient and safe operation of the fire it is important that any fret which is used must comply with the following dimensions. (Fig.
  • Page 44 SECTION SIX - USER INSTRUCTIONS 6.1 INSTALLATION INFORMATION CONDITIONS OF INSTALLATION It is the law that all gas appliances are installed only by a competent (e.g. a Registered) Installer, in accordance with the installation instructions and the Gas Safety (Installation and Use) Regulations 1998. Failure to install appliances correctly could lead to prosecution.
  • Page 45 ABOUT YOUR NEW QUASAR HE / FRONTIER 3 HE / FRONTIER 4 HE (High Efficiency) Gas Fire The Verine High Efficiency coal / pebble effect gas fire incorporates a unique and highly developed fuel bed which gives the realism of a loose coal / pebble layout combined with realistic flames and glow.

  • Page 46: Operating The Fire (Mc Models)

    The fire must only be operated with a fret or fascia as supplied with the product. which meets the criteria described in the rear of this book. 6.2.1 OPERATING THE FIRE (MANUAL CONTROL MODELS) The controls are located behind the ashpan cover which is situated behind the Ashpan / Fender.

  • Page 47: Operating The Fire (Sc Models)

    6.2.2 OPERATING THE FIRE (SLIDE CONTROL MODELS) The controls comprise a control lever, to turn the fire on and off and adjust the gas rate. The control lever is located at the top right hand side of the fire. Depressing the control lever fully operates the igniter and lights the pilot flame and ignition rate gas.

  • Page 48: Operating The Fire (Rc Models)

    6.2.3 OPERATING THE FIRE - REMOTE CONTROL VARIANTS Remove the fret & ashpan cover or fascia by lifting it clear. The control valve is positioned on the left hand side of the fire when viewed from the front. To operate the appliance automatically via the remote control handset, ensure that the on / off switch is switched to the “on”...

  • Page 49: Spillage Monitoring System

    Fig. 2 “LED” handset light “UP” button “DOWN” / “STANDBY” “STAR” / “OFF” button button To reduce the heat input, press the “DOWN / STANDBY” button until the flame reduces to the low rate heat input setting (3.5kW). If you continue to hold the “DOWN / STANDBY”...

  • Page 50: Re-Assembling The Ceramics And Fuel Bed (Coal Models)

    RE-ASSEMBLING THE CERAMICS AND FUEL BED - COAL MODELS NOTE : The position of the fuel-bed components are critical to the performance of the product. Therefore please ensure that the fuel-bed components are positioned as described in the following section prior to requesting a service call due to soot build up, poor flame pattern etc.
  • Page 51 Position the front ceramic coal support onto the burner support as shown below in Fig. 5 Fig. 5 Positioning of front ceramic coal support onto burner support Fit four large coals between the front rail and the fuel-bed matrix as shown below in Fig.
  • Page 52 Fit two small coals at the end of the row as shown below in Fig. 7. Fig. 7 Fit three large coals behind the front row, using the ribs in the fuel-bed base as a guide for placement as shown below in Fig. 8. Fig.
  • Page 53 Fit two small coals at the end of the row as shown below in Fig. 9. Fig. 9 Fit the rear row of 3 coals as shown below in Fig. 10 Fig. 10 The exact position and fit of the coals may be very finely adjusted to give the most pleasing and random appearance.
  • Page 54 Warning : Use only the coals supplied with the fire. When replacing the coals remove the old coals and discard them. Fit a complete set of coals of the correct type. Do not fit additional coals or any coals other than a genuine replacement set. To ensure that the release of fibres from these R.C.F (Refractory Ceramic Fibre) articles is kept to a minimum, during installation and servicing we recommend that you use a HEPA filtered vacuum to remove any dust...

  • Page 55: Re-Assembling The Ceramics And Fuel Bed (Pebble Models)

    RE-ASSEMBLING THE CERAMICS AND FUEL BED - PEBBLE MODELS Remove the glass panel and retaining trims as detailed on page 11 & 12. Place the ribbed ceramic fuelbed base on top of the fuelbed support and pull fully forwards to the burner. Make sure that the fuelbed base is located centrally in the fire box.
  • Page 56 Position the front ceramic pebble support onto the burner support as shown below in Fig. 13 Fig. 13 Positioning of front ceramic pebble support onto burner support Fit four of the specially shaped pebbles as shown below in fig 14. Ensure that the cut-out in the rear face of the pebbles is positioned as indicated.
  • Page 57 Select three of the large pebbles and position on the three central ribs in the fuelbed as indicated in Fig. 15 below. Fig. 15 3 off large pebbles Select the two small pebbles and arrange along the second row of the fuelbed.
  • Page 58 Select the four remaining large pebbles and position as shown along the rear of the fuel-bed base in fig. 17 below. Fig. 17 4 off large coals Do a final check that the pebbles are layed out as shown below in Fig.

  • Page 59: Cleaning The Fire

    Warning : Use only the pebbles supplied with the fire. When replacing the pebbles remove the old pebbles and discard them. Fit a complete set of pebbles of the correct type. Do not fit additional pebbles or any pebbles other than a genuine replacement set. To ensure that the release of fibres from these R.C.F (Refractory Ceramic Fibre) articles is kept to a minimum, during installation and servicing we recommend that you use a HEPA filtered vacuum to remove any dust...

  • Page 60: Removal & Re-Fitting The Trim / Fret / Fascia

    / FASCIA’S REMOVAL AND RE-FITTING THE TRIMS / FRETS Please refer to pages 33-34 of the Installation section of this manual. USER REPLACEABLE PARTS The only user replaceable parts on this fire are the fuelbed components and coals / pebbles which may be replaced as described in section 6.3 / 6.4. In order to replace the fuel-bed components, the glass panel of the appliance will need to be removed, please refer to pages 11 &...
  • Page 61 Due to our policy of continual improvement and development the exact accuracy of illustrations and descriptions contained in this book cannot be guaranteed Part No. B-122490 Issue 2 BFM Europe Ltd. Trentham Lakes Stoke-on-Trent Staffordshire ST4 4TJ www.bfm-europe.com Telephone - General Enquiries : (01782) 339000 Telephone - Service : (08700) 101187...

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