11. Help
No display when the phone is turned on
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Check the USB cable is connected correctly
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Check the battery is charged
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Try turning the phone on and off again
Calls will not connect
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Check the network signal
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Try turning the phone on and off again
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Talk to your network operator
Display shows Inset SIM
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Insert the SIM card
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If the SIM is already inserted, remove and insert again
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Try another SIM card
The phone will not charge
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The charger may be damaged, try replacing with another charger
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The battery may be damaged, try replacing the battery
The phone has signal but will not make calls
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The phone may not have enough charge, try charging the phone
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Talk to your network operator
The phone has not picked up the network
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The phone number may be invalid, check with the network operator
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The signal may be weak, try moving the phone to a different place
Help
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