Related Manuals for Epson XP-231

   Summary of Contents for Epson XP-231

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    XP-231 User's Guide...

  • Page 3: Table Of Contents

    Changing the Power and Sleep Timer Settings - Windows............17 Changing the Power and Sleep Timer Settings - OS X..............18 Epson Connect Solutions for Smartphones, Tablets, and More ............19 Using Epson Email Print ....................... 19 Using the Epson iPrint Mobile App ....................20 Using Epson Remote Print ......................

  • Page 4: Table Of Contents

    Paper or Media Type Settings ......................34 Placing Originals on the Product ......................35 Placing Originals on the Scanner Glass ..................... 35 Copying ..............................37 Copying Documents or Photos......................37 Printing from a Computer ......................... 38 Printing with Windows ........................38 Selecting Basic Print Settings - Windows ..................

  • Page 5: Table Of Contents

    Starting a Scan........................... 69 Starting a Scan Using the Product Buttons..................69 Changing Default Scan Button Settings ..................69 Starting a Scan Using the Epson Scan Icon .................. 70 Starting a Scan from a Scanning Program..................72 Selecting Epson Scan Settings ......................74 Scan Modes...........................

  • Page 6: Table Of Contents

    Uploading Scanned Images to Email ..................122 Saving Scanned Images to a Folder ..................123 Epson JPEG File Settings....................... 124 Epson TIFF and Multi-TIFF File Settings ................125 Scanning to a PDF File........................ 126 Restoring Photo Colors as You Scan ..................129 Replacing Ink Cartridges ........................

  • Page 7: Table Of Contents

    Print Head Cleaning ........................150 Cleaning the Print Head Using the Product Buttons..............151 Cleaning the Print Head Using a Computer Utility..............151 Print Head Alignment ........................154 Aligning the Print Head Using a Computer Utility................. 154 Cleaning the Paper Path ........................156 Cleaning and Transporting Your Product .....................

  • Page 8: Table Of Contents

    Incorrect Colors ........................... 183 Solving Scanning Problems ......................184 Scanning Software Does Not Operate Correctly ................. 184 Cannot Start Epson Scan ......................185 Solving Scanned Image Quality Problems ..................186 Image Consists of a Few Dots Only..................... 186 Line of Dots Appears in All Scanned Images................187 Straight Lines in an Image Appear Crooked ................

  • Page 9: Table Of Contents

    Notices ..............................203 FCC Compliance Statement......................203 Trademarks ............................204 Copyright Notice..........................204 libTIFF Software Acknowledgment....................205 A Note Concerning Responsible Use of Copyrighted Materials........... 205 Default Delay Times for Power Management for Epson Products ..........205 Copyright Attribution ........................206...

  • Page 11: Xp-231 User's Guide

    XP-231 User's Guide Welcome to the XP-231User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    Product Parts Locations Changing the Default Paper Size in the Control Panel The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Product Parts Locations See these sections to identify the parts on your product. Control Panel Buttons and Lights...

  • Page 13: Product Parts - Top

    network status button B&W copy button color copy button stop button Scan by pressing the B&W copy button and the color copy button simultaneously paper light ink light Parent topic: Product Parts Locations Product Parts - Top Sheet feeder Paper support Output tray Feeder guard...

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    Edge guide Document cover Scanner glass Control panel Parent topic: Product Parts Locations...

  • Page 15: Product Parts - Inside

    Product Parts - Inside Scanner unit Ink cartridge holder in home position Scanner unit support Parent topic: Product Parts Locations...

  • Page 16: Product Parts - Back

    • To change the default paper size to Letter (8.5 × 11 inches [216 × 279 mm]), make sure the product is turned off, then hold down the B&W copy button and press the power button to turn the product on. When the product turns on, release both buttons. Parent topic: Product Basics Related references Available Epson Papers...

  • Page 17: The Power Off And Sleep Timers

    The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.

  • Page 18: Changing The Power And Sleep Timer Settings - Os X

    7. Click Send. 8. Select the time period you want before the product goes to sleep as the Sleep Timer setting. 9. Click Send. 10. Click OK to close the open program windows. Parent topic: The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings - OS X You can use the printer software to change the time period before the product enters sleep mode or turns off automatically.

  • Page 19: Epson Connect Solutions For Smartphones, Tablets, And More

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 20: Using The Epson Iprint Mobile App

    3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.

  • Page 21: Wi-fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 22: Wi-fi Protected Setup (wps)

    Computer Internet Ethernet cable (used only for wired connection to the wireless router or access point) Parent topic: Wi-Fi Networking Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

  • Page 23: Printing A Network Status Sheet

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 24: Accessing The Web Config Utility

    1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...

  • Page 25: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper for Documents or Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents or Photos You can print documents and photos on a variety of paper types and sizes.

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    3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.

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    6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: •...

  • Page 28: Loading Envelopes

    • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size: No.

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    3. Pull out the output tray. 4. Slide the edge guide left. 5. Load up to 5 envelopes against the right side. Load them printable side up and flap edge left.

  • Page 30: Paper Loading Capacity

    Plain paper - Letter (8.5 × 11 inches Approximately 50 sheets * [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) ** 40 sheets Epson Bright White Paper ** Epson Presentation Paper Matte Epson High Quality Ink Jet Paper...

  • Page 31: Available Epson Papers

    Loading Paper Related references Available Epson Papers Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).

  • Page 32

    S041141 [216 × 279 mm]) S041649 S041271 A4 (8.3 × 11.7 inches S041140 [210 × 297 mm]) Epson Premium Photo Paper Glossy 4 × 6 inches S041808 (102 × 152 mm) S041727 5 × 7 inches S041464 (127 × 178 mm) 8 ×...

  • Page 33: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Premium Presentation Paper Matte • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss Borderless Paper Sizes •...

  • Page 34: Paper Or Media Type Settings

    Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy...

  • Page 35: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...

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    Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related tasks Copying Documents or Photos Related topics...

  • Page 37: Copying

    Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Documents or Photos You can copy color or black-and-white documents or photos onto plain paper. 1.

  • Page 38: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.

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    3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.

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    6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 41: Print Quality Options - Windows

    Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and image printing.

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    1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side. •...

  • Page 43: Double-sided Printing Options - Windows

    Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.

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    1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.

  • Page 45: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 46: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 47: Selecting A Printing Preset - Windows

    Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.

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    You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.

  • Page 49: Selecting Extended Settings - Windows

    Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3.

  • Page 50: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 51: Printing Your Document Or Photo - Windows

    Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.

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    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...

  • Page 53: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...

  • Page 54: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 55: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 56: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...

  • Page 57: Selecting Basic Print Settings - Os X

    Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.

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    You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.

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    6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.

  • Page 60: Print Quality Settings - Os X

    9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 61: Print Options - Os X

    Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - OS X Print Options - OS X You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 62: Selecting Print Layout Options - Os X

    select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2.

  • Page 63: Managing Color - Os X

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...

  • Page 64: Color Matching And Color Options - Os X

    Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 65: Selecting Printing Preferences - Os X

    Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - OS X Selecting Printing Preferences - OS X You can select printing preferences that apply to all the print jobs you send to your product. 1.

  • Page 66: Printing Preferences - Os X

    Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting.

  • Page 67: Checking Print Status - Os X

    Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status. 1.

  • Page 68: Cancelling Printing Using A Product Button

    2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume.

  • Page 69: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...

  • Page 70: Starting A Scan Using The Epson Scan Icon

    Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.

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    • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture...

  • Page 72: Starting A Scan From A Scanning Program

    Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for...

  • Page 73

    Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source option, choose it and select your product. With Windows, do not select a WIA option for your product; it will not work correctly. You see an Epson Scan window like this:...

  • Page 74: Selecting Epson Scan Settings

    Note: In certain programs, you may see the program's scan window instead of the Epson Scan window. Select scanning options as necessary. Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture Related topics Selecting Epson Scan Settings Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan.

  • Page 75: Selecting The Scan Mode

    Selecting Epson Scan Settings Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings...

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    You see this window:...

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    3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 78: Available Image Adjustments - Full Auto Mode

    Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.

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    You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.

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    11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 81: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).

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    1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.

  • Page 83

    • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 84: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.

  • Page 85: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.

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    A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.

  • Page 87

    • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.

  • Page 88: Scanning In Office Mode

    Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.

  • Page 89: Selecting A Scan Area - Office Mode

    10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 90

    1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 91: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.

  • Page 92: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.

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    You see this window:...

  • Page 94

    12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 95: Available Image Types - Professional Mode

    Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.

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    1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.

  • Page 97

    • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.

  • Page 98: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...

  • Page 99

    Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.

  • Page 100: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.

  • Page 101

    A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.

  • Page 102

    • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.

  • Page 103: Image Preview Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...

  • Page 104

    If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.

  • Page 105: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.

  • Page 106: Available Scanned File Types And Optional Settings

    A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).

  • Page 107: Scanning With Os X Using Image Capture

    1. Open an image editing application, such as Image Capture. 2. Select your Epson product from the DEVICES or SHARED list in the Finder, if necessary. (You may need to hover over the DEVICES or SHARED list, click Show, and select your product.) 3.

  • Page 108

    4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.

  • Page 109: Available Scan Settings - Os X Image Capture

    Scanning with OS X Using Image Capture Scanning from Smart Devices Using the Epson iPrint application, you can use your iOS or Android smartphone or tablet to scan original documents or photos on your networked product and save them as digital files on your device.

  • Page 110: Scanning Special Projects

    • Windows 8.x: Navigate to the Apps screen and select Easy Photo Scan. Select your product and click OK, if necessary. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software and click Easy Photo Scan. Select your product and click OK, if necessary.

  • Page 111

    • OS X: Open the Applications folder, click Epson Software, and click Easy Photo Scan. Select your product and click OK, if necessary. You see a window like this: 3. Click the Scan icon. Your scanning program launches. 4. Click Scan in the window that appears to scan your original.

  • Page 112: Uploading Scanned Images To Facebook

    7. Repeat these steps for each image you want to upload. 8. When you finish scanning, click one of the destination icons to upload the images. Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using.

  • Page 113

    You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.

  • Page 114: Uploading Scanned Images To Picasa

    10. Click Send to upload the images to your Facebook account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Picasa You can configure a Picasa account for use with Easy Photo Scan and upload your scanned images.

  • Page 115

    You see a window like this: Note: If you have already configured a Picasa account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.

  • Page 116: Uploading Scanned Images To Evernote

    13. Click Send to upload the images to your Picasa account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).

  • Page 117

    You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.

  • Page 118: Uploading Scanned Images To Sugarsync

    8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.

  • Page 119

    You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.

  • Page 120: Uploading Scanned Images To A Web Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.

  • Page 121

    You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.

  • Page 122: Uploading Scanned Images To Email

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.

  • Page 123: Saving Scanned Images To A Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.

  • Page 124: Epson Jpeg File Settings

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.

  • Page 125: Epson Tiff And Multi-tiff File Settings

    ICC profile. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan.

  • Page 126: Scanning To A Pdf File

    Scanning to Online Destinations Using Easy Photo Scan Scanning to a PDF File Using Epson Scan in Office, Home, or Professional Mode, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer.

  • Page 127

    1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan.

  • Page 128

    11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows...

  • Page 129: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 130

    Related tasks Placing Originals on the Scanner Glass Selecting the Scan Mode Related topics Starting a Scan Selecting Epson Scan Settings...

  • Page 131: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...

  • Page 132: Checking Cartridge Status With Windows

    Related tasks Removing and Installing Ink Cartridges Related topics Printing with Black Ink and Expended Color Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer.

  • Page 133

    Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...

  • Page 134

    You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers not available in Latin America.) Parent topic: Check Cartridge Status...

  • Page 135: Checking Cartridge Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...

  • Page 136: Purchase Epson Ink Cartridges

    Related topics Printing with Black Ink and Expended Color Cartridges Purchase Epson Ink Cartridges You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).

  • Page 137: Removing And Installing Ink Cartridges

    — Yellow — Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.

  • Page 138

    Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. If the ink light is on, press the stop button. If the ink light is flashing or off, press and hold the stop button for 6 seconds until the ink cartridge holder moves to the replacement position.

  • Page 139

    4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

  • Page 140

    6. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 7.

  • Page 141

    9. Lower the scanner unit. 10. Press the stop button. The print head moves to its home position and the printer starts charging the ink. This takes about 2 minutes to complete. When the power light stops flashing and remains on, ink charging is finished. Caution: Never turn off the product while the power light is flashing or you will waste ink.

  • Page 142: Replacing Ink Cartridges Using A Computer Utility

    Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example).

  • Page 143: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.

  • Page 144: Printing With Expended Color Cartridges - Os X

    8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Related tasks Selecting Basic Print Settings - Windows Cancelling Printing Using a Product Button...

  • Page 145

    You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.

  • Page 146: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.

  • Page 147: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...

  • Page 148: Checking The Nozzles Using A Computer Utility

    3. Hold down the stop button and press the power button to turn the product on. 4. When the product turns on, release both buttons. The product begins printing a nozzle check pattern. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6.

  • Page 149

    1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...

  • Page 150: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...

  • Page 151: Cleaning The Print Head Using The Product Buttons

    Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Buttons Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance...

  • Page 152

    • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4.

  • Page 153

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.

  • Page 154: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality...

  • Page 155

    You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 156: Cleaning The Paper Path

    Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. Note: Make sure there is no dust or stains on the scanner glass or document cover.

  • Page 157: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.

  • Page 158

    • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out.

  • Page 159

    8. Lower the scanner unit. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.

  • Page 160: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at global.latin.epson.com/Support/XP231. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: •...

  • Page 161: Product Light Status

    Related tasks Changing Automatic Update Options Product Light Status You can often diagnose problems with your product by checking its lights. Lights WiFi power paper Light status Condition/solution The product is turned on. power light is on power light is flashing The product is busy.

  • Page 162

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this...

  • Page 163: Running A Product Check

    If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related concepts...

  • Page 164: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 165: Usb Connection Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 166: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.

  • Page 167: Product Does Not Appear In Os X Printer Window

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 168: Cannot Print Over A Network

    Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. Parent topic: Solving Network Problems Related tasks Using WPS to Connect to a Network Cannot Print Over a Network If you cannot print over a network, try these solutions: •...

  • Page 169: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.

  • Page 170: Solving Copying Problems

    Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Copies are Cut Off Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: •...

  • Page 171: Solving Paper Problems

    Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: •...

  • Page 172: Paper Jam Problems

    Paper Jam Problems If you have problems with paper jams, try these solutions: 1. Cancel the print job from your computer, if necessary. 2. Gently pull out any jammed paper from the output tray and sheet feeder. 3. Press the B&W copy button or the color copy button to resume printing.

  • Page 173: Paper Ejection Problems

    Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...

  • Page 174: Product Icon Does Not Appear In Windows Taskbar

    • In Windows, click Print Queue on the Maintenance tab in the printer settings window and check for the following: • Check for any stalled or paused print jobs. Cancel or unpause any jobs as necessary. • Open the Printer menu and make sure the product is not offline. •...

  • Page 175: Error After Cartridge Replacement

    • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Clear space on your hard drive or run a defragmentation utility to free up existing space.

  • Page 176: Solving Page Layout And Content Problems

    • Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • Always Spool RAW Datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Paper or Media Type Settings Windows System Requirements...

  • Page 177: Too Many Copies Print

    Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.

  • Page 178: Border Appears On Borderless Prints

    You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Related topics Loading Paper Border Appears on Borderless Prints...

  • Page 179: Incorrect Image Size Or Position

    • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead. •...

  • Page 180: Solving Print Quality Problems

    Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps...

  • Page 181: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 182: Faint Printout Or Printout Has Gaps

    Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...

  • Page 183: Grainy Printout

    Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...

  • Page 184: Solving Scanning Problems

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 185: Cannot Start Epson Scan

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 186: Solving Scanned Image Quality Problems

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.

  • Page 187: Line Of Dots Appears In All Scanned Images

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.

  • Page 188: Image Colors Are Patchy At The Edges

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.

  • Page 189: Image Is Scanned Upside-down

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.

  • Page 190: Scanned Image Edges Are Cropped

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.

  • Page 191: Uninstalling Product Software - Os X

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.

  • Page 192: Where To Get Help

    You can download drivers and documentation, get FAQs and troubleshooting advice, or e- mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) •...

  • Page 193

    Country Telephone Bolivia* 800-100-116 Brazil State capitals and metropolitan areas: 4003-0376 Other areas: 0800-880-0094 Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 523-5000 Other cities: 018000-915235 Costa Rica 800-377-6627 Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044 El Salvador* 800-6570 Guatemala* 1-800-835-0358 Honduras** 800-0122 Code: 8320 Mexico...

  • Page 194

    Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Parent topic:...

  • Page 195: Technical Specifications

    • Windows 8.x • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at global.latin.epson.com/Support/XP231 for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications...

  • Page 196: Os X System Requirements

    • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: Visit Epson's support website at global.latin.epson.com/Support/XP231 for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications...

  • Page 197: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 198: Printable Area Specifications

    Parent topic: Technical Specifications Printable Area Specifications Note: Print quality may decline in the border area. Single sheets Top and sides: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.57 inch (40 mm) minimum Reduced print quality area/bottom: 1.34 inch (34 mm) minimum...

  • Page 199

    Borderless Reduced print quality area/top: 1.69 inch (43 mm) minimum Reduced print quality area/bottom: 1.46 inch (37 mm) minimum Envelopes Left/right: 0.12 inch (3 mm) minimum Top/bottom: 0.20 inch (5 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.57 inch (40 mm) minimum Parent topic: Technical Specifications...

  • Page 200: Ink Cartridge Specifications

    Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.

  • Page 201: Electrical Specifications

    Weight 8.6 lb (3.9 kg) (without ink cartridges) Parent topic: Technical Specifications Electrical Specifications Note: Check the label on the product for its voltage. Power supply rating 100 to 240 V (UPS) Rated frequency range 50/60 Hz Rated current 0.5 to 0.3 A Power consumption Standalone copying: Approximately 11 W (ISO/IEC24712) Ready mode: Approximately 4.0 W...

  • Page 202: Network Interface Specifications

    Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n Wireless security WEP (64/128 bit) WPA-PSK (TKIPAES); WPA2 compliant with support for WPA/WPA2 Personal Frequency band 2.4 GHz Communication modes Infrastructure mode Ad hoc mode; not supported for IEEE 802.11n Note: Wireless LAN standard complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location.

  • Page 203: Notices

    Notices Check these sections for important notices about your product. FCC Compliance Statement Trademarks Copyright Notice FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 204: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 205: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

  • Page 206: Copyright Attribution

    Parent topic: Copyright Notice Copyright Attribution © 2015 Epson America, Inc. 11/15 CPD-42881R1 Parent topic: Copyright Notice...

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