GRASS VALLEY T2 Elite 2 Service Manual
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GRASS VALLEY T2 Elite 2 Service Manual

GRASS VALLEY T2 Elite 2 Service Manual

Intelligent digital disk recorder
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T2 Elite 2/Pro 2/Express 2
T2 Elite/Pro/Express
INTELLIGENT DIGITAL DISK RECORDER
Service Manual
Version 2.3.0
www.grassvalley.com
F2811604051
May 2016

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  • Page 1 T2 Elite 2/Pro 2/Express 2 T2 Elite/Pro/Express INTELLIGENT DIGITAL DISK RECORDER Service Manual Version 2.3.0 F2811604051 www.grassvalley.com May 2016...
  • Page 2 • This manual is a common manual for T2 Elite 2, T2 Pro 2, T2 Express 2, T2 Elite, T2 Pro and T2 Express. Screenshots and illustrations in this manual may vary from those of the actual product.

  • Page 3: Table Of Contents

    XLR board ......................17 Fuse board ......................17 T2 orientation ......................18 FRU locations (T2 Elite/Pro/Express) ..............18 FRU locations (T2 Elite 2/Pro 2/Express 2) ............19 FRU functional descriptions ..................20 Touch screen LCD....................20 JOG/Shuttle knob ....................20 Button kit......................
  • Page 4 Contents Recovery procedure for T2 Elite/Pro/Express ............ 59 Recovery procedure for T2 Elite 2/Pro 2/Express 2 ........... 66 T2 Recovery Utility for T2 Elite 2/Pro 2/Express 2 ..........68 Chapter 3 Troubleshooting Problems Step 1: Check configurations .................. 74 Step 2: Check connections and external equipment ..........74 Shutdown/restart problems ..................
  • Page 5 I/O board unit removal..................... 128 SATA card unit removal ..................130 PCI-e USB 3.0 card removal ................... 131 USB 3.0 cable disconnection .................. 135 Power supply unit removal ..................136 Index ........................141 May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 6 Contents T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 7: Safety Summaries

    Provide Proper Ventilation To prevent product overheating, provide proper ventilation. Do Not Operate With Suspected Failures If you suspect there is damage to this product, have it inspected by qualified service personnel. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 8 CAUTION indicates a hazard to property including the product. Symbols on the Product The following symbols may appear on the product: DANGER high voltage Protective ground (earth) terminal ATTENTION – refer to manual T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 9 Changes or modifications not expressly approved by Grass Valley can affect emission compliance and could void the user’s authority to operate this equipment.
  • Page 10 Designed/tested for compliance with: IEC 60950-1 Information technology equipment - Safety - (2nd:2005) EN 60950-1 Information technology equipment - Safety - (2006) J60950 (H22) Electrical Appliance and Material Safety Law T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 11: Finding Information

    Contains problem descriptions with steps for diagnosing and correcting the cause of the problem. Use this information if you are having trouble with your T2. Chapter 4, Removing and Replacing FRUs: Contains procedures for removing and replacing the Field Replaceable Units (FRUs). May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 12 Finding Information T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 13: Product Description

    • "T2 orientation" on page 18 • "FRU locations (T2 Elite/Pro/Express)" on page 18 • "FRU locations (T2 Elite 2/Pro 2/Express 2)" on page 19 • "FRU functional descriptions" on page 20 • "Touch screen LCD" on page 20 •...

  • Page 14: Overview Description

    Playlists. The front panel includes the touch screen LCD and transport controls to allow easy operation with minimal external connections. Refer to the T2 User Manual for other high-level descriptions of features, controls, and applications. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 15: System Description

    Interconnect Front Subsystem Controller Board Board Board Media Card Power switch, Reader Assy Touchscreen, Power LED, Button kit, *T2 Elite 2 only Headphone jack, JOG, Shuttle Volume control, USB 2.0 May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 16: Pc Subsystem

    • Power supply unit • Windows 7 Embedded (64 bit) • USB 3.0 ports (1 rear panel , 2 front panel) (T2 Elite 2/Pro 2/Express 2 only) Codec Subsystem Codec Subsystem is composed of one Input board, two Output boards, and one GPIO board.

  • Page 17: Front Subsystem

    This board has USB-interface, adjusts LCD backlight/illuminated buttons, and detects the touch screen/illuminated buttons/rotary encoder. XLR board The XLR board provides XLR audio connectors. Fuse board It provides power to each module from the power supply unit. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 18: T2 Orientation

    (14) HDD / SSD (for data) (15) Front panel (21) (16) Button kit (17) Touch screen LCD (18) JOG knob (19) Shuttle knob (20) Memory (RAM) (21) Fuse board unit T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 19: Fru Locations (T2 Elite 2/Pro 2/Express 2)

    (20) Shuttle knob (23) (21) Memory (RAM) (22) Fuse board unit (24) (23) USB 3.0 cable (T2 Elite 2 only) (24) USB 3.0 cable ×3 (25) Rear USB 3.0 port May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 20: Fru Functional Descriptions

    Power supply has a fan with automatic speed control. The power supply unit has protection for over voltage, over current, over temperature, and short circuits. Refer to "Power supply unit removal" on page 136 for procedures. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 21: 2.5 Inch Removable Ssd Bay

    HDD/SSD (for data) They are independent drives exclusively for media storage. For the T2 Elite 2/ Express 2/Elite/Express, the media is written or "striped" across the drives in a continuous fashion, which makes the 2 drives a "stripe group". For the T2 Pro 2/Pro, the media is striped across 4 drives (2 pairs of mirrored drives).

  • Page 22: Memory (Ram)

    "Front USB 3.0 board removal" on page 102. USB 3.0 cable T2 Elite 2 is equipped with four USB 3.0 cables, and T2 Pro 2/Express 2 is equipped with three USB 3.0 cables. For replacement instructions, refer to "USB 3.0 cable disconnection" on page 135.

  • Page 23: Status Indicators

    Green 10 Mbit/sec data rate is selected. 100 Mbit/sec data rate is selected. Orange 1000 Mbit/sec data rate is selected. If the LAN is faulty, you must replace the motherboard. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 24 Chapter 1 Product Description T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 25: Maintenance Procedures

    "Recovery procedure for T2 Elite/Pro/Express" on page 59 • "Recovery procedure for T2 Elite 2/Pro 2/Express 2" on page 66 • "T2 Recovery Utility for T2 Elite 2/Pro 2/Express 2" on page 68 May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 26: Cleaning The Touch Screen Lcd

    Grass Valley. A partial or total system failure may result. - Do not use the User Accounts on the T2. - Do not install any third party software not provided by Grass Valley on the T2. - Do not install any Windows updates on the T2.

  • Page 27: Starting The Maintenance Mode

    "Now Shuttle/Jog switching to Maintenance mode. The system is rebooting..." is displayed in the touch screen LCD. • The T2 will start in the maintenance mode. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 28: Exiting The Maintenance Mode

    NOTE: If the Maintenance Tools is not running in the maintenance mode, performing the normal restart operation from the Windows desktop will restart your system without exiting the maintenance mode. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 29 1. In the Maintenance Tools main screen, click Shutdown • You can select the next boot mode. Select to startup the T2 CommandCenter in the normal mode. Select to startup the T2 in the maintenance Maintenance mode. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 30: Using The Maintenance Tools

    This section describes the procedure to close the Maintenance Tools and to display the Windows desktop. For more information on how to exit the maintenance mode, refer to "Exiting the maintenance mode" on page T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 31: Media Drive Maintenance

    (V: drive). If any error is found, the system attempts to fix the media disk. 1. In the Maintenance Tools main screen, click the tab. Harddisk May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 32 Defragmentation of media disk You can defragment the media disk, targeting the data drive (V drive). CAUTION: Do not defragment the media disk of the T2 Elite 2/Elite model. Defragmentation could shorten the life of an SSD. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 33 Using the Maintenance Tools 1. In the Maintenance Tools main screen, click the tab. Harddisk 2. Click Defragment 3. Click either Analyze Defragment May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 34: Data Maintenance

    This allows you to list information or media files that exist in only either of them and to delete them. NOTE: Data in the Recycle Bin is not subject to this data consistency check. 1. In the Maintenance Tools main screen, click the tab. Data T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 35 • You can select all of the listed information by clicking Select All • You can deselect all of the listed information by clicking Unselect All 5. Click Close • "Consistency Check" screen is closed. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 36 1. In the Maintenance Tools main screen, click the tab. Data 2. Click Initialize 3. Check the items you want to initialize under "Target". T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 37 You can back up the database, the media files in the data drive (V: drive), and the Config settings. 1. In the Maintenance Tools main screen, click the tab. Data May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 38 • A folder, that stores an XML file containing the backup information and the backup data, is created in the specified destination. The folder name will be the saved date (yyyymmdd). 8. Click Close • "Data Backup" screen is closed. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 39 1. In the Maintenance Tools main screen, click the tab. Data 2. Click Restore 3. Click to specify the XML file created upon the backup. Select May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 40: System Related Maintenance

    You can acquire the system information of the Windows OS (such as the hardware information, components, and software environment) and save it in text format. 1. In the Maintenance Tools main screen, click the tab. System T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 41 5. When you see the completion message, click • A text format file containing the system information is created in the specified destination. 6. Click Close • "System Information" screen is closed. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 42 1. In the Maintenance Tools main screen, click the tab. System 2. Click Log Export 3. Check the log(s) you want to export under "Export targets". • Checking will export an operation log. Application logs T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 43 "Log Viewer" screen appears, select the desired log file to view the operation log. Date and Time You can set the date and time of T2 built-in clock. 1. In the Maintenance Tools main screen, click the tab. System May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 44: Using The Windows Desktop

    You can verify the current condition of the RAID volume to identify the failed drive(s). This section describes an example of the procedure for T2 Pro, which also applies to other models. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 45 "Starting the maintenance mode" on page 2. In the Maintenance Tools main screen, click the tab, and then click Harddisk Intel(R) Rapid Storage Technology • The Intel(R) Rapid Storage Technology is launched. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 46 "Building the RAID volume" on page 47. For the T2 Pro 2/Pro, rebuild the RAID volume as described in "Rebuilding the RAID volume (for only the T2 Pro 2/Pro)" on page T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 47: Building The Raid Volume

    Verifying, building, and rebuilding a RAID volume Building the RAID volume For the T2 Elite 2/Express 2/Elite/Express, rebuild the RAID volume after the drive replacement. This section describes the procedure for the T2 Express as an example, but the procedure for the T2 Elite 2/Express 2/Elite is the same.
  • Page 48 3. Click the device with "Internal disk" in "Storage System View" at the right of the screen. • Check whether the replaced drive is recognized. 4. Click the "Data Type: RAID 0" section in "Storage System View" at the right of the screen. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 49 Verifying, building, and rebuilding a RAID volume 5. Click in "Manage Volume" at the left of the screen. Delete volume 6. Click when the confirmation message is displayed. 7. Click Create May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 50 Next • For the T2 Pro 2/Pro, check Disk on port 0 Disk on port 1 Disk on port 2 in "Select two to six disks:". Disk on port 3 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 51 Verifying, building, and rebuilding a RAID volume 10. Click Create Volume 11. Click 12. Confirm the RAID is rebuilt. • Rebuilding of the RAID is completed. Next, allocate the drive. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 52 • If the "Initialize Disk" dialog box does not appear, click , select Disk 0 Initialize from the right-click menu. Disk 15. Right-click the unallocated space, and click New Simple Volume... T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 53 17. Enter the maximum value of the drive space in "Simple volume size in MB:", and enter Next 18. Select , and select "V" from the list, and then Assign the following drive letter: click Next May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 54: Rebuilding The Raid Volume (For Only The T2 Pro 2/Pro)

    "1" or the drives with drive numbers "2" and "3" at the same time, it is impossible to repair the RAID volume. You need to build a RAID volume as described in "Building the RAID volume" on page T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 55 "Starting the maintenance mode" on page 2. In the Maintenance Tools main screen, click the tab, and then click Harddisk Intel(R) Rapid Storage Technology • The Intel(R) Rapid Storage Technology is launched. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 56 3. Click the device with "Internal disk" in "Storage System View" at the right of the screen. 4. Click for "Usage: Available" in "Manage Disk" at the left of the Mark as spare screen. 5. Click T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 57 • The rebuild of the RAID takes about two hours for replacement of a HDD (500 GB). 6. Click Status • The rebuild progress appears. 7. Confirm the rebuild is completed. • The device where the "!" mark is displayed in "Storage System View" disappears. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 58 9. Click the device of the replaced drive number from "Storage System View" at the right of the screen. • Confirm "Status" is "Normal" in "Manage Disk" at the left of the screen. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 59: Restoring To The Factory Default Condition

    • "Recovery procedure for T2 Elite/Pro/Express" on page 59 • "Recovery procedure for T2 Elite 2/Pro 2/Express 2" on page 66 Recovery procedure for T2 Elite/Pro/Express 1. Turn the T2 on. • Turn on the power switch of the front panel.
  • Page 60 Chapter 2 Maintenance Procedures 4. When "About Recover Tool" screen is displayed, click 5. Click , and then click Local Disk From Image • "Image file name to restore from" screen appears. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 61: May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual

    7. Select a GHO format file located directly under the F: drive, and then click Open • "Select local destination drive by clicking on the drive number" screen appears. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 62 If a wrong recovery destination is selected, the system may not be able to be restored. 9. Confirm that the value in the "New Size" for the D: drive is larger than that of the "Old Size" for the D: drive. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 63 Restoring to the factory default condition 10. Confirm that the value in the "New Size" for the E: drive is larger than that of the "Old Size" for the E: drive. 11. Click May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 64 Chapter 2 Maintenance Procedures 12. Click when the confirmation message is displayed. • The writing process of the recovery image is performed. This process will take a while. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 65 NOTE: Media files in the data drive (V: drive) cannot be used as they are even after the recovery is completed. Copy the media files to the external storage device, and then import them using the CommandCenter. For detailed instructions, refer to the T2 User Manual. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 66: Recovery Procedure For T2 Elite 2/Pro 2/Express 2

    1. Turn the T2 on. • Turn on the power switch of the front panel. NOTE: For T2 Elite 2, make sure that no media is inserted in the media card reader. NOTE: Make sure that any device other than the keyboard and mouse is not connected to the USB port.
  • Page 67 NOTE: Media files in the data drive (V: drive) cannot be used as they are even after the recovery is completed. Copy the media files to the external storage device, and then import them using the CommandCenter. For detailed instructions, refer to the T2 User Manual. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 68: T2 Recovery Utility For T2 Elite 2/Pro 2/Express 2

    1. Turn the T2 on. • Turn on the power switch of the front panel. NOTE: For T2 Elite 2, make sure that no media is inserted in the media card reader. NOTE: Make sure that any device other than the keyboard and mouse is not connected to the USB port.
  • Page 69 You can select the recovery image and recovery destination manually to restore the factory default condition. Normally, follow the procedure "Recovery procedure for T2 Elite 2/Pro 2/Express 2" on page 66 to restore the factory default condition. 1. Start up T2 Recovery Utility.
  • Page 70 • For more information, see "Starting up T2 Recovery Utility" on page 2. On the "TOP" page, press the [2] key and then press the [Enter] key on the keyboard. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 71 • For more information, see "Starting up T2 Recovery Utility" on page 2. On the "TOP" page, press the [2] key and then press the [Enter] key on the keyboard. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 72 -[3]: Executes quick formatting of the data drive (Disk 0) in the GPT format. • Press the [4] key on the "Drive Utility" page to go back to the "Advanced" page. Press the [5] key to go back to the "TOP" page. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 73 "System problems" on page 85 • "Storage problems" on page 86 • "Media File System problems" on page 86 • "Media disk problems" on page 86 • "Checking the storage system" on page 88 May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 74: Step 1: Check Configurations

    10 seconds. This forces the T2 to execute a hard power down. If that does not work, turn off the main power switch on the rear panel and disconnect the power cord. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 75: Checking External Equipment

    3. If the problem persists, the motherboard is faulty. The T2 system settings Restore default settings using the recovery UFD. have been tampered with. Refer to "Restoring to the factory default condition" on page May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 76: Mouse Problems

    This is the BIOS Power On Self Test (POST). Press the [F2] key on the keyboard during this time to enter the BIOS settings pages. When the BIOS POST completes, the Grass Valley Logo appeared on the screen. At that point the Windows operating system begins to load.
  • Page 77 44. Replace a HDD/SSD, or build/rebuild a RAID volume, if necessary. When the names of HDD or SSD (for data) are not displayed in POST screen, check a status. Refer to "Media disk problems" on page May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 78: Windows Startup

    "Center fan (92 mm) removal" on page 123, "Center fan (80 mm) removal" on page 125 "Rear fan (60 mm) removal" on page 126. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 79: I/O Board Unit Problems

    "I/O board unit removal" on page 128. The device driver is not Restore default settings using the recovery UFD. working properly. Refer to "Restoring to the factory default condition" on page May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 80: Power Supply Problems

    105. board is cut. 3. If the problem persists, replace the touch screen LCD. Refer to "Touch screen LCD • The touch screen LCD removal" on page 113. is broken. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 81: Interconnect Board Problems

    I/O board unit. Refer to "I/O board unit removal" on page 128. The interconnect board is Replace the front USB group unit. Refer to "Front faulty. USB group unit removal" on page 110. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 82: 2.5 Inch Removable Ssd Bay Problems

    SATA cables and those connections. 4. If the problem persists, replace the 2.5 inch removable SSD bay as explained in "2.5 inch removable SSD bay removal" on page T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 83: Media Card Reader Problems

    Media card reader problems Media card reader problems The descriptions in this section only apply to T2 Elite 2. WARNING: Be sure to turn off the system and disconnect the power plug prior to checking the cabling and connections inside the T2, or removing/replacing any parts of the T2.

  • Page 84: Audio Problems

    You can also stripe the timecode on an existing --:--:--;--, or the last clip. valid timecode is displayed. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 85: Operational Problems

    R1 channels does not R1 channel is configured Check the current setting of R1 channel for video record. for incorrect video standard. Verify that the video input signal is the standard. correct standard. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 86: Storage Problems

    CommandCenter after replacement, copy the media files into the external storage device and then import them into V: drive. For detailed instructions, refer to the T2 User Manual. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 87 Front Panel Mode or on the status bar of the Workstation Mode. The T2 starts up in the maintenance mode even when starting up in the normal mode. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 88: Checking The Storage System

    For example, a particular clip can be written on a bad block, so the problem occurs only on that clip. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 89: Removing And Replacing Frus

    "SATA card unit removal" on page 130 • "PCI-e USB 3.0 card removal" on page 131 • "USB 3.0 cable disconnection" on page 135 • "Power supply unit removal" on page 136 May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 90: Precautions Before Operations

    "FRU locations (T2 Elite/Pro/Express)" on page 18 "FRU locations (T2 Elite 2/Pro 2/Express 2)" on page NOTE: Only Grass Valley products and components are supported. Do not install any non-Grass Valley parts. NOTE: Do not discard any parts such as screws, metal supports, or frames.
  • Page 91 (1) Remove two screws (with springs and small washers). (2) Remove the power cord cover. CAUTION: When removing the power cord cover, do not loosen any screws of the power supply unit fan by mistake. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 92: Top Cover (Front) Removal

    (1) Remove the flat screw (black). NOTE: Ensure that the screw type is correct when you install the flat screw (black). (2) Slide the top cover (front side) in the direction of the arrow. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 93: Top Cover (Rear) Removal

    "Top cover (front) removal" on page 2. Remove the top cover (rear). (1) Remove four screws (with springs and large washers) on the rear side. (2) Remove the top cover (rear). May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 94: Hdd/Ssd (For Data) Removal

    Elite 2/Elite has two SSDs, the T2 Pro 2/Pro has four HDDs, and the T2 Express 2/ Express has two HDDs. 1. Remove the top cover (front). • For more information, see "Top cover (front) removal" on page 2. Remove two HDD unit fixing screws. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 95 HDD (or SSD) unit into the (c) part of the T2 body, and then insert it into the (b) part in the illustration of step 3. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 96 • Drive numbers for the T2 Pro 2/Pro are “1”, “2”, “3”, and “4” from the top. (For the T2 Elite 2/Elite and the T2 Express 2/Express, “1” and “2” from the top.) The following illustration describes the procedure of the HDD in the drive number “1”.

  • Page 97: Ssd (For The System) Removal

    2. Remove two cable clips. 3. Disconnect the cables. (1) Disconnect the power cable while holding the latch. (2) Disconnect the SATA cable while holding the latch. • The cable is labeled as “SYSTEM”. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 98 5. Remove the SSD (for the system) from the support frame. (1) Remove four screws (with springs and large washers). (2) Remove the SSD (for the system) from the support frame. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 99: 2.5 Inch Removable Ssd Bay Removal

    (2) Disconnect the SATA cable while holding the latch. • The cable is labeled as “SATA0”. (3) Disconnect the SATA cable while holding the latch. • The cable is labeled as “SATA1”. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 100 3. Remove the 2.5 inch removable SSD bay from the T2. (1) Remove two screws (with springs and small washers). (2) Remove the 2.5 inch removable SSD bay in the direction of the arrow. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 101 2.5 inch removable SSD bay removal 4. Remove the 2.5 inch removable SSD bay from the support frame. (1) Remove four round screws. (2) Remove the 2.5 inch removable SSD bay from the support frame. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 102: Front Usb 3.0 Board Removal

    Chapter 4 Removing and Replacing FRUs Front USB 3.0 board removal Front USB 3.0 board is equipped on T2 Elite 2/Pro 2/Express 2. 1. In "SSD (for the system) removal" on page 97, perform the procedure up to step 4.

  • Page 103: Media Card Reader Assy Removal

    Media Card Reader Assy removal Media Card Reader Assy removal Media Card Reader Assy is equipped on T2 Elite 2. 1. In "SSD (for the system) removal" on page 97, perform the procedure up to step 3. 2. Remove Media Card Reader Assy from T2.
  • Page 104 • The stay includes SSD (for the system) and front USB 3.0 board. 4. Disconnect the cables. (1) Remove the cable clip, and then disconnect the USB 3.0 cable. • The cable is labeled as "USB 3". (2) Disconnect the power cable. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 105: Fuse Board Unit Removal

    • The cable is labeled as “SATA1”. (4) Remove two screws (with springs and small washers). (5) Remove the 2.5 inch removable SSD bay and SSD (for the system) in the direction of the arrow. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 106 (4) Remove the fuse board unit from the T2 in the direction of the arrow. For T2 Elite 2/Pro 2/Express 2 1. Remove the upper stay of the fuse board unit. • For T2 Elite 2, see steps 1 to 3 in "Media Card Reader Assy removal" on page 103.

  • Page 107: Front Panel Removal

    (2) Remove two binding screws (black) on the lower side of the front panel. (3) Remove a screw (with a toothed washer) on the bottom side of the front panel (inside of the unit). May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 108 (5) Remove the front panel in the direction of the arrow while keeping it straight up. NOTE: When you install the front panel, let the (a) part touch the bottom of the T2, and then insert the (b) part into the hole of the frame. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 109: Jog Knob Removal

    For instructions on how to remove the jog knob, see "Front panel removal" on page 107. Shuttle knob removal For instructions on how to remove the shuttle knob, refer to "Front panel removal" on page 107. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 110: Front Usb Group Unit Removal

    (5) Cut off the cable ties with nippers, and then remove the recovery UFD. NOTE: When you install the recovery UFD, insert the cable ties from the holes on the board, install the UFD, and then fix it with the cable ties. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 111 (a). 4. Remove two screws (with springs and small washers) on the front side of the front USB group unit. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 112: Recovery Ufd (Usb Flash Drive) Removal

    2. Cut off the cable ties with nippers, and then remove the recovery UFD. NOTE: When you install the recovery UFD, insert the cable ties from the holes on the board, install the UFD, and then fix it with the cable ties. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 113: Touch Screen Lcd Removal

    NOTE: When you connect the LCD cable to the touch screen LCD, connect it paying attention to the orientation of the connector (so that its convex part faces the front side). May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 114 (2) Remove the support frame and the LCD mask sheet attached to the touch screen LCD. NOTE: When you attach the support frame, be sure to attach it with the upper, lower, right, and left sides are correctly aligned. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 115 Touch screen LCD removal NOTE: When you install the touch screen LCD to the button kit, insert the ribbon cable into the slit on the upper part of the button kit. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 116: Button Kit Removal

    NOTE: When you connect the LCD cable to the touch screen LCD, connect it paying attention to the orientation of the connector (so that its convex part faces the front side). (4) Disconnect the USB cable. (5) Disconnect the power cable. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 117 (a) parts of the T2, and insert the upper tab to the (b) part. 3. Remove the cable clips and disconnect the cable. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 118 NOTE: When you install the touch screen LCD to the button kit, insert the ribbon cable into the slit on the upper part of the button kit. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 119: Memory (Ram) Removal

    (1) Push and open the levers outward on both sides at the same time to remove the memory (RAM) from the slot. NOTE: When you install a memory (RAM), insert it perpendicular to the slot until it clicks into place. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 120: Xlr×6 Unit Removal

    (3) Disconnect the rear balanced audio cable while pressing down both sides of the connector. NOTE: When installing the XLR×6 unit to the T2, insert the tabs stamped as “PUSH”, and then install it. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 121: Rear Usb 3.0 Port Removal

    Rear USB 3.0 port removal Rear USB 3.0 port removal Rear USB 3.0 port is equipped on T2 Elite 2/Pro 2/Express 2. 1. Remove the top cover (rear side). • For more information, see "Top cover (rear) removal" on page 2.
  • Page 122 Chapter 4 Removing and Replacing FRUs 3. Disconnect the USB 3.0 cable. • The cable is labeled as "USB 4". T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 123: Center Fan (92 Mm) Removal

    (2) Remove two HDD unit fixing screws on the HDD/SSD (for data). (3) Lift up the HDD/SSD (for data) in the direction of the arrow and remove the center fan in the direction of the arrow. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 124 (2) Remove the center fan in the direction of the arrow. NOTE: When you install the fan to the fan bracket, place the fan so that its labeled surface faces the front side. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 125: Center Fan (80 Mm) Removal

    (2) Remove the center fan in the direction of the arrow. NOTE: When you install the fan to the fan bracket, place the fan so that its labeled surface faces the front side. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 126: Rear Fan (60 Mm) Removal

    (1) Open the cable clips (two pieces) in the direction of the arrow and remove the power cable and rear balanced audio cable from the cable clips. (2) Remove two screws (with springs and small washers). (3) Remove the rear beam. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 127 (2) Remove the tapping screws. (3) Remove the rear fan in the direction of the arrow. NOTE: When you install the fan, place it so that its labeled side touches the rear panel. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 128: I/O Board Unit Removal

    (3) Remove the round screw (black) on the rear side. (4) Disconnect the power cable. (5) Disconnect the signal cable. (6) Remove the I/O board unit in the direction of the arrow. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 129 Express ×4 slot and the slit (a). 3. Disconnect the cables. (1) Disconnect the audio cable (front headphone). (2) Disconnect the rear balanced audio cable while pressing down both sides of the connector. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

  • Page 130: Sata Card Unit Removal

    1. Perform the procedure in "I/O board unit removal" on page 128 up to step 2. • It is not necessary to disconnect the cables connected to the I/O board unit. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 131: Pci-E Usb 3.0 Card Removal

    (4) Disconnect the SATA cable while holding the latch. • The cable is labeled as “P2”. PCI-e USB 3.0 card removal PCI-e USB 3.0 card is equipped on T2 Elite 2/Pro 2/Express 2. 1. Perform the procedure for "I/O board unit removal" on page 128 up to step 2.
  • Page 132 2. Disconnect the cables. (1) Disconnect the USB 3.0 cable. • For T2 Elite 2, disconnect three of them. The cables are labeled as "USB 3", "USB 2", and "USB 1" from the top. • For T2 Pro 2/Express 2, disconnect two of them. The cables are labeled as "USB 2"...
  • Page 133 (2) Remove the PCI-e USB 3.0 card in the direction of the arrow. NOTE: When you install the PCI-e USB 3.0 card onto T2, insert it into the PCI Express x1 slot. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 134 4. Remove the PCI-e USB 3.0 card from the stay. (1) Remove two screws (with external toothed washers). (2) Remove the PCI-e USB 3.0 card in the direction of the arrow. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 135: Usb 3.0 Cable Disconnection

    USB 3.0 cable disconnection USB 3.0 cable disconnection T2 Elite 2 is equipped with four USB 3.0 cables, and T2 Pro 2/Express 2 is equipped with three USB 3.0 cables. They are connected as in the figure below. Rear side Rear USB 3.0 port...

  • Page 136: Power Supply Unit Removal

    2. 2. Open the cable clips (three pieces) in the direction of the arrow and remove the three power cables and rear balanced audio cable from the cable clips. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 137 (3) Remove the power supply unit in the direction of the arrow. (4) Disconnect the 24 pin power connector. (5) Disconnect the 10 pin power connector. (6) Disconnect the 8 pin power connector. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 138 Chapter 4 Removing and Replacing FRUs 4. Remove the power supply unit from the mount frame. (1) Remove six screws (with springs and large washers) that secures the mount frame. (2) Remove the mount frame. T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 139 5. Remove the power supply unit from the rear support frame. (1) Remove four screws (with springs and large washers) that secures the support frame. (2) Remove the support frame from the power supply unit. May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 140 Chapter 4 Removing and Replacing FRUs T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...

  • Page 141: Index

    Replacement procedure Fuse board Description Fuse board unit D:drive Description Data Replacement procedure Backup Troubleshooting Consistency Initialize Maintenance Restore GPIO board Database Description Troubleshooting Defragmentation Disks HDD (for data) Defragmentation May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...
  • Page 142 Product damage precautions Description Exit Startup RAID Media card reader Build Troubleshooting Rebuild Media Card Reader Assy Troubleshooting Description Verify Replacement procedure Rear USB 3.0 port Media disk Description Maintenance T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual May 16, 2016...
  • Page 143 Replacement procedure XLR board Troubleshooting Description Status indicators XLR×6 unit Storage system Description Troubleshooting Replacement procedure Stripe group System Description Information Maintenance Startup Troubleshooting Temperature Troubleshooting Tests I/O board unit Timecode May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual...

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