Service Manual ViewSonic VE920m-1 VE920mb-1 Model No. VS10931 19” Color TFT LCD Display (VE920m-1_VE920mb-1_SM Rev. 1b Aug. 2006) ViewSonic 381 Brea Canyon Road, Walnut, California 91789 USA - (800) 888-8583...
Further, ViewSonic reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of ViewSonic to notify any person of such revision or changes.
Specification Front Panel Function Control Description Circuit Description Adjustment Procedure Troubleshooting Flow Chart Recommended Spare Parts List Exploded Diagram and Exploded Parts List Block Diagram 10. Schematic Diagrams 11. PCB Layout Diagrams VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
(1) Since front polarizer is easily damaged, pay attention not to scratch it. (2) Be sure to turn off power supply when connecting or disconnecting input connector. (3) Wipe off water drops immediately. Long contact with water may cause discoloration or spots. VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Limited Power Source (IEC60950 or UL1950), or an exemption should be applied for. (14) The LCD module is designed so that the CCFL in it is supplied by a Limited Current Circuit (IEC60950 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Take out the monitor by grasping the LCD panel. That may cause “ MURA“. Place the monitor on a clean & soft foam pad . Place the monitor on foreign objects . That could scratch the surface of panel VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
HYGIENIC, SASO, PCBC, VCCI, BSMI, CCC, (PSB), (C-TICK), TUV-S, Green Mark, energy star GENERAL specification Test Resolution & Frequency 1280x1024 @ 60Hz Test Image Size Full Size Factory Default: Contrast and Brightness Controls Contrast = 70%, Brightness = 100% VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Power Supply Cold Start WITH ALL COMBINATIONS OF INPUT VOLTAGE, INPUT FREQUENCY, AND OPERATING TEMPERATURE SHALL BE ABLE TO WITHSTAND AN EN61000-4-4 ±2KV TRANSIENT Power Supply Transient Immunity TEST WITH NO DAMAGE VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Horizontal / Vertical Frequency 30 – 82 kHz Horizontal Frequency 50 – 85* Hz. Vertical Refresh Rate Maximum Pixel Clock 135 MHz (EDID file is 140MHz) Sync Polarity Independent of sync polarity. VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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● The monitor needs to do “Auto Adjust” the first time a new mode is detected but except the DOS mode 640 x 350, 720 x 400 & 640 x 400.(see section “0-Touch™ Function Actions”) ● While running Change Mode, Auto Adjust or Memory Recall, the image shall blank VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
White Balance. (Not shown on user’ s guide) [1] + [▼] Power Lock [1] + [▲] OSD Lock [XX] Audio Mute on /off Remark : All the short cuts function are only available while OSD off VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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, Mute* Color Adjust sRGB, 9300K, 6500K(default), 5400, 5000, User Color [R, G, B] Information H Frequency, V Frequency, Resolution, Pixel Clock, Serial Number, Model Number, “www.ViewSonic.com” Manual Image Adjust H. Size* , H./V. Position* , Fine Tune* , Sharpness*...
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(Should not reset by power off, power unplug and others) OSD Auto Save The OSD shall save new settings when it is turned off by the user or when it times out. There shall not be a separate save VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Connector PC99 requirement Audio in Cable type / length 3.5mm stereo cable / 1.8m length NOTE: THERE IS NO GUARANTEE <1 W POWER CONSUMPTION IN ACTIVE OFF MODE, WHEN THE Audio DPMS AUDIO CABLE IS CONNECTED VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Setup Menu Simplified Chinese Traditional Chinese Resolution Notice On/Off Input Priority On/Off H Position (+ / -) OSD Position V Position (+ / -) OSD Time Out 5/15/30/60 OSD Background On/Off Memory Recall VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
The TSUM57AK also incorporates a new Dynamic Frame Rate (DFR) generator for the digital output video to the display panel that preserves the advantages of a fixed output clock rate, while eliminating the output end of frame short-line. VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
Test Pattern: Window standard pattern Inspection Item: Line Defect, Function Defect & Mura 7. 25 Gray Test Signal: 1280*1024@60Hz Test Pattern: Full Screen 25% White (Gray) Inspection Item: Particle, Line Defect & Mura VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Inspection Item: Bright Dot, Partial & Line Defect 14. Gray_Scale_0-100_V64 Test Signal: 1280*1024@60Hz Test Pattern: Vertical 64 (256) Gray Scale (Right → Left,From 0 to 100% White) Inspection Item: Line Defect & Function Defect VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Full Screen 50% Red Figure 4 Green Full Screen 50% Green Figure 5 Blue Full Screen 50% Blue Figure6 White Full Screen White Figure7 Black_Tile Black Tile Under White Background Figure 8 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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If the O.S. was Win2000 or Win XP please have to install PORT95NT.exe Fig1 In order to ensure can execute ISP program, please set BIOS in PC or Notebook as Fig 2 Fig 2 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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2.2 After extracting the zip file, the total files list as Fig 2.2, and double click the file of setup.exe to install. Fig 2.2 2.3 Press “Next” button to continue., see Fig 2.3 Fig 2.3 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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2.4 Keep default setting or press “Change” button for selecting the path that you want , and then press“Next”button to continue, see Fig 2.4. Fig 2.4 2.5 Press “Install” button to continue, see Fig 2.5 Fig 2.5 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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2.6 The Installer Information shows package warning, press “Ignore” button to continue, see Fig 2.6. Fig 2.6 2.7 Installation has finished, press “Finish” button, see Fig 2.7. Fig 2.7 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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3.1 After installation, we could find the shortcut in the setting path or the program bar (default setting), see Fig 3.1 Fig 3.1 2.2 Security file is a key to use ISP function, press “確定” button, see Fig 3.2. Fig 3.2 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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3.3 The warning is used to remind user of that different CPU rate may cause ISP function fail(it is limited by IIC protocol), press “確定” button, see Fig 3.3. Fig 3.3 2.4 Press“Create Security File” button to key in security code. Adjusting bar to decrease speed of IIC bus, see Fig 3.4. Fig 3.4 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Command No of security code, see Fig 3.5, and different security code between hardware ISP and software ISP. The security code of software ISP is set by user while coding, but the security code of hardware ISP is set by Myson Century. Fig 3.5 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Fig 3.6 shows the setting for security code of hardware ISP, it needs Command No, and key in command sequentially 94, 94, AC, CA, Fig 3.6 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Command No, and key in command sequentially 7C, 4C, 77. The Command No and command must be set by user while coding. About the detail of setting, please refer to Section 6 Boot code of ISP. Fig 3.7 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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4.3 CRC (cyclic redundancy check): the host can check CRC register’s result instead of reading every byte in flash. The message of Check MCU CRC OK means that the Host verify ok for the progress of program. Fig 4.1 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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5.1 Only software ISP could read the MCU content, it is according to program the boot code while coding. The limitation is used for the security of customer’s code. Select “Read Target” item, and press“RUN” button, the MCU content will show as Fig 5.1. Fig 5.1 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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5.2 If user uses hardware ISP to read MCU content, it shows as Fig 5.2. Fig 5.2 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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6 Re-entry the ISP Mode ‘Reset When you could not select or click MCU’ button and enter ISP mode again, you refer the message as below: VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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(1)Disable the ‘Enter ISP Mode’ option to avoid the error message display. (2)If you using the MTV312M64 or before MCU serials, the MCU will always in ‘ISP Mode’even programming fail or erase MCU that instead of select or press ‘Reset MCU’. VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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(a) Clear watchdog to prevent reset during ISP period (b) Disable all interrupt to prevent CPU wake-up (c) Write ISP slave address (d) Write 93h to ISP enable address to enable ISP (e) Enter 8051 idle mode VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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7.4 The followings show the relationship between the code and the security code VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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8. ISP Adaptor Schematic 9. Adatptor Linking ISP Adaptor Connect with The Monitor Set Printer Cable PC/HOST 25Pins to 25Pins Connect with VGA Cable 15Pins to 15Pins VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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1.4 Place the monitor into the carton and then put all the accessories into the carton. As last, close the carton and seal it with tape. (Figure 4) Figure 3 Figure 4 VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Step 1 : Press Stand Assy’s bottom part in Seat Hinge Step 2: Remove Seat Assy 5.1.2 Separate Stand Assy Step 1 : Loose and Remove 2 screws Step 2 : Remove Stand Assy VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Remove Cover Hinge Step 2 : Loose and Remove 2 screws Step 3 : Separate Bezel hooks to take Bezel and Rear Cover apart. Step 4 : Remove Rear Cover Step 5 : Completed VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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5.3 Remove Power Board 5.3.1 Remove FFC 5.3.2 Lift up LCD module and remove Bezel 5.3.3 Remove Metal Cover Step 1 : Loose and remove 4 screws VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Step 2 : Loose and remove 2 screws Step 3 : Loose and remove 2 screws Step 4 : Remove the tape Step 5 : Remove 2 pieces of Backlight wires. VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Step 6 : Remove the PCBA Cover 5.3.4 Remove Power PCBA Step 1 : Remove 2 pieces of Backlight wires. Step 2 : Loose and remove 4 screws Step 3 : Remove Power PCBA VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Step 2 : Fasten 2 fixed screws of Power PCBA Step 3 : Insert 2 pieces of Backlight wires. 5.5 Remove AD PCBA 5.5.1 Remove FFC Step 1 : Remove 2 FFCs VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Step 3 : Loose and remove 4 screws Step 4 : Remove AD PCBA Step 5 : Completed VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
Display Bright Dot Dark Dot Backlight Light Leakage Mura Panel Change Check Panel Image Sticking Brightness spot Particle Dot Defect Image Remain Group Bright Dots Others Cosmetics Defect TEST Next Step Completed VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Panel Change Check Panel Beat Display Shut Down Abnormal AD/B Change Display Wave Check PCBA Power/B Change CNT/B Change Check Panel Panel Change No Backlight Check Adapter Adapter Change TEST Next Step Completed VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Check Adapter Adapter Change No signal AD/B Change Check PCBA CNT/B Change R.G.B Display Abnormal VGA cable Check Wire Gray Scale DVI cable Display Check Panel Panel Change Abnormal TEST Next Step Completed VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Panel Change Band Defect Horizontal Band Defect Power Saving Display AD/B Change Check PCBA Check PCB Abnormal AD/B Change Power/B Change Peculiar Smell Check PCBA Check PCB Inverter/B Change TEST Next Step Complete VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Power/B Change LED Off Abnormal Check PCBA Inverter/B LED Dark OSD/B Change LED Abnormal OSD Cable Check Wire LED Loss DC Power CNT Cable Change LED Flicker Adapter Change TEST Next Step Completed VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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CNT/B Change Abnormal Power/B Change Loud Check PCBA Inverter/B Change Abnormal OSD/B Change Check Wire No Voice OSD Cable Change Loudspeaker L/R Same Check Loudspeaker Change Volume Loudspeaker Next Step TEST Noise Completed VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Display Abnormal EDID Update Check EDID Code Check PCB Check PCBA TV /B Change TV Function Check Wire Display AV Cable Change Abnormal Remote controller Check Controller Change TEST Next Step Complete VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
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Use OSD Color Menu to adjust color setting. Dark area distorted Use OSD Color Menu to adjust color setting. White color is not white Use OSD Color Menu to adjust color setting. VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
Remark 2: All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved by ViewSonic Corporation. This is to eliminate repeated cross checks of each item between this version and prior versions.
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Remark 1: Above listed items are examples, supplier can expand the rows to add more necessary items. Remark 2: All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved by ViewSonic Corporation.
8. Exploded Diagram and Exploded Parts List ViewSonic Corporation Model Title Date Rev: VE920m-1_VE920mb-1 ViewSonic Corporation Confidential - Do Not Copy...
9. Block Diagram Speaker OSD Key Pad / Audio Out 3.3V Main Board LCD Module D-sub Analog Video Signal DC-12V DC-5V LIPS AC Power Backlight Audio In VE920m-1_VE920mb-1 Confidential - Do Not Copy ViewSonic Corporation...
11. PCB Layout Diagrams ViewSonic Corporation Model Title Date Rev: VE920m-1_VE920mb-1 ViewSonic Corporation Confidential - Do Not Copy...
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Add: Tel: Fax: E-mail: After completing this form, please return it to ViewSonic Quality Assurance in the USA at facsimile 1-909-839-7943. You may also e-mail any suggestions to the Director, Quality Systems & Processes (marc.maupin@viewsonic.com) VE920m-1_VE920mb-1 Confidential - Do Not Copy...