Troubleshooting; Specifications; Limited Warranty - Sony SRS-ZR7 Operating Instructions Manual

When the indicator is lit or flashing
Parts and controls
(power) indicator
Indicator status (color) Unit status
Lights up (green) The unit is turned on.
Lights up (orange) The unit is in the BLUETOOTH/
network standby mode.
Lights off The unit is in the standby
mode.
Flashes (green) When you turn on the unit,
the indicator flashes slowly
in green, and then lights up.
When you touch the
VOLUME
indicator flashes once or
three times according to the
volume adjustment.
Flashes (red) A software update is failed, or
the unit is in the protect mode.
LINK indicator
Indicator status (color) Unit status
Lights up (orange) The unit is connected to a
Wi-Fi network.
Lights up (pink) The unit is connected to a
wired network.
Flashes (orange) The unit is in the process of
connecting to a Wi-Fi network.
Flashes (pink) The unit is in the process of
connecting to a wired network.
Flashes (red) The network connection failed.
Lights up (red) The network connection failed,
or connection failed even
though the network setting is
complete.
NETWORK indicator
Indicator status (color) Unit status
Lights up (white) The unit is in the NETWORK
mode.
The color of the lit/flashing indicator changes
depending on the connected music service. For
details, see the Help Guide.
UPDATE indicator
Indicator status (color) Unit status
Lights up (orange) The unit detects the latest
software while connected to
the Internet.
Flashes (orange) The unit is updating the
software. During the update,
you cannot operate the unit.
(power)/ PAIRING button/indicator
VOLUME / buttons
FUNCTION button
AUDIO IN indicator
USB-B indicator
USB-A indicator
HDMI indicator
BLUETOOTH indicator
NETWORK indicator
UPDATE indicator
DTS indicator
DOLBY D indicator
L R indicators* 1
LINK indicator
N-Mark
Grille detachment lever
Screw hole for wall mounting* 2
USB-A port ( A)
AUDIO IN jack
DC IN 19.5V jack
STEREO PAIR button* 1
LAN port
SET UP button* 1
HDMI ARC TO TV port
USB-B port ( B)
UPDATE/WPS button
* 1 This will be available after updating the software on
this unit. For details, see the Help Guide.
* 2 Use the holes to mount the unit on a wall. For
details, see the Help Guide.
When the indicator is lit or flashing
The color of the lit/flashing indicators indicates the
condition of the any settings. For details, see the
Help Guide.
To check the Wi-Fi signal strength (reception
sensitivity)
Touch/press and hold the VOLUME button and
SET UP button. Depending on the signal strength,
indicators to will be lit. The number of
lighting indicators is relative to the signal strength.
If the signal is weak, no indicators will be lit. For
details, see the Help Guide.
Before operating the unit, please read this guide finally to the RF chip. Several special packets are
thoroughly and retain it for future reference. initiated by the MAC. These are the only ways the
digital baseband portion will turn on the RF
Owner's Record transmitter, which it then turns off at the end of
the packet. Therefore, the transmitter will be on
The serial number is located on the bottom.
only while one of the aforementioned packets is
Record the serial number in the space provided
being transmitted. In other words, this unit
below. Refer to them whenever you call upon your
automatically discontinues transmission in case of
Sony dealer regarding this product.
either absence of information to transmit or
Model No. SRS-ZR7
operational failure.
Serial No.
Frequency Tolerance: ±20ppm
For customers in the USA
5.15-5.35 GHz band is restricted to indoor
Please register this product on line at http://
/ buttons, the operations only.
www.sony.com/productregistration
Properly shielded and grounded cables and
Proper registration will enable us to send you
connectors must be used for connection to host
periodic updates about new products, services
computers and/or peripherals in order to meet
and other important announcements.
FCC emission limits.
Registering your product will also allow us to
contact you in the unlikely event that the
Important Safety Instructions
product needs adjustment or modification.
Thank you. 1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
WARNING 4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
To reduce the risk of fire or electric
7) Do not block any ventilation openings. Install in
shock, do not expose this apparatus to accordance with the manufacturer's
instructions.
rain or moisture.
8) Do not install near any heat sources such as
To reduce the risk of fire, do not cover the
radiators, heat registers, stoves, or other
ventilation opening of the appliance with
apparatus (including amplifiers) that produce
newspapers, tablecloths, curtains, etc.
heat.
Do not expose the appliance to naked flame
9) Do not defeat the safety purpose of the
sources (for example, lighted candles).
polarized or grounding-type plug. A polarized
Do not install the appliance in a confined space, plug has two blades with one wider than the
such as a bookcase or built-in cabinet.
other. A grounding type plug has two blades
and a third grounding prong. The wide blade or
The AC adaptor is not disconnected from the
the third prong are provided for your safety. If
mains as long as it is connected to the AC outlet,
the provided plug does not fit into your outlet,
even if the unit itself has been turned off.
consult an electrician for replacement of the
As the main plug of AC adaptor is used to obsolete outlet.
disconnect the AC adaptor from the mains, 10) Protect the power cord from being walked on
connect it to an easily accessible AC outlet. Should or pinched particularly at plugs, convenience
you notice an abnormality in it, disconnect it from receptacles, and the point where they exit from
the AC outlet immediately. the apparatus.
11) Only use attachments/accessories specified by
Please note that water doesn't splash, this product
the manufacturer.
is not waterproof specification.
12) Use only with the cart, stand, tripod, bracket, or
To reduce the risk of fire or electric shock, do not
table specified by the manufacturer, or sold
expose this apparatus to dripping or splashing,
with the apparatus. When a cart is used, use
and do not place objects filled with liquids, such as
caution when moving the cart/apparatus
vases, on the apparatus.
combination to avoid injury from tip-over.
CAUTION
You are cautioned that any changes or
modifications not expressly approved in this
manual could void your authority to operate this
13) Unplug this apparatus during lightning storms
equipment.
or when unused for long periods of time.
NOTE:
14) Refer all servicing to qualified service
This equipment has been tested and found to
personnel. Servicing is required when the
comply with the limits for a Class B digital device,
apparatus has been damaged in any way, such
pursuant to Part 15 of the FCC Rules. These limits
as power-supply cord or plug is damaged,
are designed to provide reasonable protection
liquid has been spilled or objects have fallen
against harmful interference in a residential
into the apparatus, the apparatus has been
installation. This equipment generates, uses and
exposed to rain or moisture, does not operate
can radiate radio frequency energy and, if not
normally, or has been dropped.
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no Perchlorate Material - special handling may
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
For customers in Canada
try to correct the interference by one or more of
This unit complies with Industry Canada's
the following measures:
licence-exempt RSSs. Operation is subject to the
– Reorient or relocate the receiving antenna.
following two conditions: (1) this unit may not
– Increase the separation between the equipment
cause interference, and (2) this unit must accept
and receiver.
– Connect the equipment into an outlet on a circuit any interference, including interference that may
different from that to which the receiver is cause undesired operation of the unit.
connected.
High-power radars are allocated as primary users
– Consult the dealer or an experienced radio/TV
(i.e. priority users) of the bands 5250-5350 MHz
technician for help.
and 5650-5850 MHz and that these radars could
cause interference and/or damage to LE-LAN
This equipment complies with FCC/IC radiation
exposure limits set forth for an uncontrolled devices.
environment and meets the FCC radio frequency
Outdoor use of the 5 GHz Wi-Fi function is
(RF) Exposure Guidelines and RSS-102 of the IC
prohibited by law.
radio frequency (RF) Exposure rules.
Properly shielded and grounded cables and
This equipment should be installed and operated
connectors must be used for connection to host
keeping the radiator at least 20 cm or more away
computers and/or peripherals.
from person's body.
This unit complies with Part 15 of the FCC Rules
and Industry Canada's licence-exempt RSSs.

Troubleshooting

Operation is subject to the following two
conditions:
If a problem occurs while operating the unit, check
(1) This unit may not cause interference;
the following to resolve the problem before
and
consulting your nearest Sony dealer.
(2) This unit must accept any interference,
Check in the Help Guide.
including interference that may cause undesired
http://rd1.sony.net/help/speaker/srs-zr7/h_zz/
operation of the unit.
This equipment must not be co-located or
operated in conjunction with any other antenna or
transmitter.
If you have any questions about this product, you
may call; Sony Customer Information Service
Center 1-800-222-7669 or
Check information about the problem on the
customer support website.
http://www.sony.com
For customers in the U.S.A.:
http://esupport.sony.com/US
Declaration of Conformity
For customers in Canada:
Trade Name: SONY http://esupport.sony.com/CA/
Disconnect the AC power cord from the unit, and
Model No.: SRS-ZR7
then connect it again.
Responsible Party: Sony Electronics Inc. Connect the unit to the HDMI ARC port on your
TV to listen to TV sound from this unit.
Address: 16535 Via Esprillo, San
If the problem persists after doing all of the above,
Diego, CA92127 USA
consult your nearest Sony dealer.
Telephone No.: 858-942-2230
Precautions
Compliance with FCC requirement 15.407(c)
Data transmission is always initiated by software,
which is the passed down through the MAC,
On safety
through the digital and analog baseband, and
The nameplate and important information
concerning safety are located on the bottom
exterior of the main unit and on the surface of the
AC adaptor.
The MAC address is located on the bottom exterior
of this unit.
MAC1: MAC address of wired network
MAC2: MAC address of Wi-Fi network
Before operating the unit, be sure that the
operating voltage of the unit is identical with
that of your local power supply.
Notes on the AC adaptor
When connecting or disconnecting the AC
adaptor, turn off the unit beforehand. Otherwise,
it may cause malfunction.
Use only the supplied AC adaptor. To avoid
damaging the unit, do not use any other AC
adaptor.
Polarity of the plug
Plug the AC adaptor into a nearby AC outlet. In
the case of a problem, unplug it from the AC
outlet immediately.
Do not install the AC adaptor in a confined space,
such as a bookcase or built-in cabinet.
The MAC address of Wi-Fi network is located on
the bottom exterior of this unit.
Before operating the unit, be sure that the
operating voltage of the unit is identical with
that of your local power supply.
On placement
Do not set the unit in an inclined position.
Do not leave the unit in a location near heat
sources, or in a place subject to direct sunlight,
excessive dust, moisture, rain or mechanical
shock.
On wall mounting
Have the installation done by a Sony dealer or
licensed contractor and pay special attention to
safety during the installation.
Prepare the wall mount bracket (not supplied)
and screws (not supplied) that are suitable for
the wall material and strength when you mount
the unit on the wall. As a plasterboard wall is
especially fragile, attach the bracket and screws
securely in the wall beam. Install the speakers
horizontally, hung by screws in studs in a
continuous flat section of the wall.
Keep enough space behind the unit when you
mount the unit on a wall, so that you can
connect other devices to the unit. For details,
refer to the Help Guide.
Sony shall not be held responsible for accidents
or damage caused by improper installation,
insufficient wall strength, improper screw
installation or natural disaster, etc.
On operation
Do not insert any small objects, etc., into the
jacks or ventilation hole on the rear of the unit.
The unit may short out or malfunction.
For the state of California, USA only
On cleaning
Do not use alcohol, benzine, or thinner to clean
apply, See
the cabinet.
www.dtsc.ca.gov/hazardouswaste/
perchlorate
Others
If you have any questions or problems
concerning this unit that are not covered in this
document, please consult your nearest Sony
dealer.
When disposing of or giving away this unit, make
sure to initialize it to reset all settings to the
factory defaults. For details, see the Help Guide.
On copyrights
This product is protected by certain intellectual
property rights of Microsoft Corporation. Use or
distribution of such technology outside of this
product is prohibited without a license from
Microsoft or an authorized Microsoft subsidiary.
iPhone and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other countries.
"Made for iPod" and "Made for iPhone" mean
that an electronic accessory has been designed
to connect specifically to iPod or iPhone,
respectively, and has been certified by the
developer to meet Apple performance standards.
Apple is not responsible for the operation of this
unit or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPod or iPhone may affect
wireless performance.
App Store is a service mark of Apple Inc.
" " is a mark of the Wi-Fi Alliance.
Wi-Fi®, Wi-Fi Protected Access® and Wi-Fi
Alliance® are registered marks of the Wi-Fi
Alliance.
Wi-Fi CERTIFIED™, WPA™, WPA2™ and Wi-Fi
Protected Setup™ are marks of the Wi-Fi
Alliance.
MPEG Layer-3 audio coding technology and
patents licensed from Fraunhofer IIS and
Thomson.
The N-Mark is a trademark or registered
trademark of NFC Forum, Inc. in the United States
and in other countries.
This unit incorporates High-Definition Multimedia
Interface (HDMI™) technology. The terms HDMI
and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United
States and other countries.
This system incorporates Dolby* Digital and the
DTS** Digital Surround System. This system
incorporates Dolby* Digital.
* Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol are

Specifications

trademarks of Dolby Laboratories.
** For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS, Inc. DTS, the
symbol & DTS and the Symbol together are
General
registered trademarks, and DTS 2.0 Channel is a
Power
trademark of DTS, Inc. c DTS, Inc. All Rights
Power requirements
Reserved.
The BLUETOOTH® word mark and logos are DC 19.5 V (using the supplied AC adaptor connected to
owned by the Bluetooth SIG, Inc. and any use of AC 100 V - 240 V, 50 Hz/60 Hz power supply)
such marks by Sony Corporation is under license.
Power consumption
Other trademarks and trade names are those of
45 W
their respective owners.
Google Play and Android are trademarks of Power consumption (during standby mode)
Google Inc.
Less than 0.5 W
Google Cast and the Google Cast Badge are
Power consumption (during BLUETOOTH/
trademarks of Google Inc.
network standby mode)
"Xperia" and "Xperia Tablet" are trademarks of
Less than 3 W
Sony Mobile Communications AB.
LDAC™ and LDAC logo are trademarks of Sony Dimensions (including projecting parts and
Corporation. controls)
DLNA™, the DLNA Logo and DLNA CERTIFIED™
Approx. 300 mm × 93 mm × 86 mm (11 7/8 in × 3 3/4 in
are trademarks, service marks, or certification
× 3 1/2 in) (w/h/d)
marks of the Digital Living Network Alliance.
Mass
This product incorporates Spotify software which
Approx. 1.8 kg (4 lb)
is subject to 3rd party licenses found here:
https://developer.spotify.com/esdk-third-party-
Supplied accessories
licenses/
AC power cord (1)
Spotify and Spotify logos are trademarks of the
AC adaptor (1)
Spotify Group.
Operating Instructions, Warranty card (this document)
The unit names and product names indicated in
Warranty card (for customers in Canada) (1)
this document are generally the trademarks or
registered trademarks of the manufacturer.
Section for USB port
™ and ® marks are omitted in this document.
USB A port ( A)
Notes on the License You can connect a USB flash drive or Walkman® that is
compatible with this unit.
This product contains software that Sony uses
under a licensing agreement with the owner of Supported format*
its copyright. We are obligated to announce the
MP3: 32/44.1/48 kHz, 16 - 320 kbps (CBR/VBR)
contents of the agreement to customers under
AAC: 16/22.05/24/32/44.1/48 kHz, 16 – 320 kbps (CBR/
requirement by the owner of copyright for the
VBR)
software.
WMA: 32/44.1/48 kHz, 16 – 320 kbps (CBR/VBR)
Please access the following URL and read the WAV: 16/22.05/24/32/44.1/48/88.2/96/176.4/192 kHz
contents of the license. (16/24 bit)
http://rd1.sony.net/help/speaker/sl/16/ AIFF: 32/44.1/48/88.2/96/176.4/192 kHz (16/24 bit)
FLAC: 16/22.05/24/32/44.1/48/88.2/96/176.4/192 kHz
(16/24 bit)
ALAC: 16/22.05/24/32/44.1/48/88.2/96/176.4/192 kHz
(16/24 bit)
DSD (DSF/DSDIFF): 2.8/5.6 MHz (1 bit)
Transfer speed
High-speed
Notice on GNU GPL/LGPL applied
Supported USB device
software
Mass Storage Class (MSC)
This product contains software that is subject to
USB B port ( B)
the following GNU General Public License
You can connect a compatible device such as a PC,
(hereinafter referred to as "GPL") or GNU Lesser
etc., to this unit using a USB cable (not supplied).
General Public License (hereinafter referred to
as "LGPL"). These establish that customers have
Supported format*
the right to acquire, modify, and redistribute the
PCM: 44.1/48/88.2/96/176.4/192 kHz (16/24/32bit)
source code of said software in accordance with
DSD (DSF/DSDIFF): 2.8/5.6 MHz (1 bit)
the terms of the GPL or LGPL supplied. The
* Compatibility with all encoding/writing software, recording
source code for the above-listed software is
devices and recording media cannot be guaranteed.
available on the Web.
To download, please access the following URL
then select the model name "SRS-ZR7".
URL: http://oss.sony.net/Products/Linux/
Please note that Sony cannot answer or
respond to any inquiries regarding the content
of the source code.

LIMITED WARRANTY

Notes on the update
If you use this unit while connected to the
Internet via a Wi-Fi network, the unit can update Sony Electronics Inc. ("Sony") warrants this product against defects in material or workmanship for the time
to the latest software automatically. periods and as set forth below when purchased directly from Sony or a Sony Retailer. Pursuant to this Limited
Warranty, Sony will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product
By updating the software, new features will be
with a new or refurbished product. For purposes of this Limited Warranty, "refurbished" means a product or part
added enabling you to experience more
that has been returned to its original specifications. In the event of a defect, these are your exclusive rem-
convenient and stable use.
edies.
If you do not want to automatically update the
software, you can disable this function by using Labor: For a period of one (1) year from the original date of purchase of the product ("Labor Warranty"), Sony
the SongPal installed on your smartphone/ will, at its option, repair or replace with new or refurbished product, product determined to be defective. If Sony
elects to replace the product after this Labor Warranty has expired but while the Parts Warranty below is still in
iPhone.
effect, it will do so for the applicable labor charge.
However, the software may be updated
automatically for stable use, etc., even if you Parts: For a period of one (1) year from the original date of purchase of product ("Parts Warranty"), Sony will
disable this function. Also, if you disable this supply new or refurbished replacement parts in exchange for parts determined to be defective.
function, you can still update the software
This Limited Warranty covers only the hardware components packaged with the Product. It does not cover
manually.
technical assistance for hardware or software usage and it does not cover any software products whether or not
For details about how to set and operate, refer
contained in the Product; any such software is provided "AS IS" unless expressly provided for in any enclosed
to the Help Guide.
software Limited Warranty. Please refer to the End User License Agreements included with the Product for your
The unit may not be operational while updating. rights and obligations with respect to the software.
Instructions: To obtain warranty service, you must deliver the product, freight prepaid, in either its original
Disclaimer regarding services offered
packaging or packaging affording an equal degree of protection to the Sony authorized service facility specified.
by third parties
It is your responsibility to backup any data, software or other materials you may have stored or pre-
served on your unit. It is likely that such data, software, or other materials will be lost or reformatted
Services offered by third parties may be
during service and Sony will not be responsible for any such damage or loss. A dated purchase receipt
changed, suspended, or terminated without
from Sony or a Sony Retailer is required. For specific instructions on how to obtain warranty service for your
prior notice. Sony does not bear any
product,
responsibility in these sorts of situations.
Or call the Sony Customer Information Service Center
For an accessory or part not available from your authorized dealer, call:
Repair / Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or replace-
ment product for the remainder of the original Limited Warranty period or for ninety (90) days, whichever is
longer. Any parts or product replaced under this Limited Warranty will become the property of Sony.
This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary
consumer use; it does not cover product issues caused by any other reason, including but not limited to product
issues due to commercial use, acts of God, misuse, limitations of technology, or modification of or to any part of
the Sony product or product purchased from other than Sony or a Sony Retailer. To determine if a retailer is part
of the Sony Retailer Network, please contact Sony's Customer Service Call Center or go to www.sony.com/
support. This Limited Warranty does not cover Sony products sold AS IS or WITH ALL FAULTS or consumables
(such as fuses or batteries). This Limited Warranty is invalid if the factory-applied serial number has been altered
or removed from the product. This Limited Warranty is valid only in the United States.
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations
on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This Limited
Warranty gives you specific legal rights and you may have other rights which vary from state to state.
Compatible iPhone/iPod models
Bluetooth technology works with iPhone 6s Plus,
iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s,
iPhone 5c, iPhone 5, iPhone 4s, iPod touch (6th
generation), iPod touch (5th generation).
Note
Sony cannot accept responsibility in the event that
data recorded to iPhone/iPod is lost or damaged
when using your iPhone/iPod connected to this unit.
Design and specifications are subject to change
without notice.
Portable Audio
(U.S. Only)
Visit Sony's Web Site:
www.sony.com/support
1-800-222-SONY (7669)
1-800-488-SONY (7669)
D455714504