HP StorageWorks MPX 200 Quickspecs page 7

QuickSpecs
Service and Support, HP Care Pack and Warranty Information
Warranty Warranty Warranty Warranty
HP Service & Warranty HP Service & Warranty HP Service & Warranty HP Service & Warranty
Support Support Support Support
Extending warranties with Extending warranties with Extending warranties with Extending warranties with
HP Care Pack Services HP Care Pack Services HP Care Pack Services HP Care Pack Services
(1-1-1) Hardware Warranty - One-year on-site warranty, 8x5, next business day response, installation
not included.
NOTE: The hardware warranty covers firmware and embedded non-saleable software. NOTE: NOTE: NOTE:
HP Service & Warranty Support
Additional Warranty protection or Installation packages can be purchased.
NOTE: NOTE: NOTE: Certain restrictions and exclusions apply. Consult the Customer Support Center for details. HP NOTE:
provides a one-year, hardware limited warranty, fully supported by a worldwide network of resellers and
service providers.
For increased uptime, productivity and ROI -HP Care Pack packaged services for Storage For increased uptime, productivity and ROI -HP Care Pack packaged services for Storage For increased uptime, productivity and ROI -HP Care Pack packaged services for Storage For increased uptime, productivity and ROI -HP Care Pack packaged services for Storage
These days, you need to get the most out of your storage investment-you can't afford not to. When you
buy HP storage products and solutions, it's also a good time to think about what levels of service and
support you may need. To help take the worry out of deploying, designing, maintaining, and managing
your environment, we've designed a portfolio of service options that are as: flexible, reliable and scalable
as your storage. Unlike storage-only vendors, we take a holistic approach to your entire environment,
bridging storage, servers, blades, software and network infrastructures with our HP Care Pack packaged
services for Storage.
Protect your business beyond the warranty Protect your business beyond the warranty Protect your business beyond the warranty Protect your business beyond the warranty
When it comes to robustness and reliability, standard warranties on today's computing equipment have
matured just as the technologies have matured. Good news on some fronts-but also a source of
potential problems and subsequent consequences that come from depending on standard warranties
alone. Standard warranty protects against product defects and some causes of downtime- but not the
business. By using a standard approach to warranty uplifts, such as HP Care Pack Services, you can
reduce downtime risks and be more certain of operational consistency for both mission-critical and
standard business computing. Simply put, HP Care Pack Services normalize the warranty of combined
products - helping you proactively guard against unplanned downtime.
For cost-effective upgrading or extending your standard warranty, HP Care Pack Services offer a suite of
standard reactive hardware and software support services that are sold separately, or combined as with
our Support Plus and Support Plus 24 services. The portfolio also provides a combination of proactive
and reactive services, such as Proactive 24 Service and Critical Service. In addition, with HP Proactive
Select we offer an innovative approach to service delivery that gives you the flexibility to acquire the
specific proactive services you need today, then add services as your needs evolve. HP Proactive Select
offers a broad set of technical or per-event type service options - including server, storage, and network,
SAN device, and software, environment, installation and education services. Services that you can mix
and match depending on your specific requirements, from preliminary planning and equipment delivery
to installation, configuration, integration, and testing, through every level of ongoing support. Our HP
Care Pack packaged services for Storage assures help when you need it most. And for many products,
post-warranty HP Care Pack Services are available when your original warranty has expired.
DA - 13338 Worldwide — Version 6 — March 19, 2010
HP StorageWorks MPX 200 Multifunction Router HP StorageWorks MPX 200 Multifunction Router HP StorageWorks MPX 200 Multifunction Router HP StorageWorks MPX 200 Multifunction Router
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