Servicenter Directory - Panasonic PalmCam PV-DC1000 Operating Instructions Manual

Servicenter Directory

OPERATION ASSISTANCE
Dial toll free 1-800-272-7033 (8:30am–8:00pm Monday–Friday, EST)
PRODUCT INFORMATION • LITERATURE REQUESTS • DEALER LOCATIONS
Customer Service Center 2F-3, One Panasonic Way, Secaucus, NJ 07094 (Headquarters)
201-348-9090 (9:00am–8:00pm Monday–Friday, EST)
ACCESSORY PURCHASES
1-800-332-5368 (Consumer Orders Only)
Panasonic Services Company 20421 84th Avenue South Kent, WA 98032
(6:00am–6:00pm Monday–Friday; 6:00am–10:30am Saturday; PST)
(Visa, Mastercard, Discover card, American Express, Check)
AUTHORIZED SERVICENTERS • PARTS DISTRIBUTOR LOCATIONS
To locate an independent authorized servicenter or parts distributor in your area, within the USA dial
toll free 1-800-545-2672, 24 hours a day, 7 days a week.
PRODUCT REPAIRS
MAIL TO :
Please carefully pack and ship, prepaid and insured, to the Elgin centralized repair Factory
Servicenter. While there will be added handling delays, you may bring your unit to one of the
following locations who will then forward the unit to Elgin for repair.
Customer's in Puerto Rico, please ship or carry in to location below ("Service in Puerto Rico").
CALIFORNIA
6550 Katella Avenue
Cypress, CA 90630
Phone (714) 373-7426
Fax (714) 894-8534
800 Dubuque Avenue
S. San Francisco, CA 94080
Phone (415) 871-6373
Fax (415) 871-6840
20201 Sherman Way
Suite 102
Canoga Park, CA 91306
Phone (818) 709-1775
Fax (818) 709-2165
3878 Ruffin Road
Suite A
San Diego, CA 92123
Phone (619) 560-9200
Fax (619) 560-1831
COLORADO
1640 South Abilene Suite D
Aurora, CO 80012
Phone (303) 752-2024
Fax (303) 752-0610
FLORIDA
3700 North 29th Avenue
Suite 102
Hollywood, FL 33020
Phone (954) 925-2880
Fax (954) 925-5224
REPAIR INQUIRIES
EAST(PCE)
2221 Cabot Boulevard West
Suite A
Langhorne, PA 19047
Phone (215) 741-0676
Fax (215) 750-6492
Covers:
CT, DE, ME, MD, MA, NH, NJ,
NY, PA, RI, VT, VA, DC, WV
Centralized Factory Servicenter
Panasonic Services Company
1705 N. Randall Road,
Elgin, IL 60123-7847
Attention: Digital Camera Repair
Factory Servicenters
GEORGIA
8655 Roswell Road
Suite 100
Atlanta, GA 30350
Phone (770) 518-6301
Fax (770) 518-6306
HAWAII
99-859 Iwaiwa Street
Aiea, Hawaii 96701
Phone (808) 488-1996
Fax (808) 486-4369
ILLINOIS
*1703 North Randall Road
Elgin, IL 60123
"12:30 to 4:30, Mon-Fri"
Phone (847) 468-5464
Fax (847) 468-5465
9060 Golf Road
Niles, IL 60714
Phone (847) 608-1010
Fax (847) 299-1710
MARYLAND
62 Mountain Road
Glen Burnie MD 21061
Phone (800) 973-4071
Fax (410) 760-3779
*Pick-up/drop-off only
Regional Customer Care Department
EAST (PCE)
1225 Northbrook Parkway
Suite 2-390
Suwanee, GA 30174
Phone (770) 338-6860
Fax (770) 338-6548
Covers:
AL, FL, GA, MS, NC, SC, TN
MASSACHUSETTS
60 Glacier Drive, Suite G
Westwood, MA 02090
Phone (617) 329-4280
Fax (617) 329-0586
MICHIGAN
37048 Van Dyke Avenue
Sterling Heights, MI 48312
Phone (810) 939-2060
Fax (810) 939-2638
MINNESOTA
7850-12th Avenue South
Airport Business Center
Bloomington, MN 55425
Phone (612) 854-8624
Fax (612) 854-2089
OHIO
2236 Waycross Road
Cincinnati, OH 45240
Phone (513) 851-4180
Fax (513) 851-8443
PENNSYLVANIA
2221 Cabot Boulevard West
Suite B
Langhorne, PA 19047
Phone (215) 741-0661
Fax (215) 741-0521
Chartiers Valley Shopping
Center
1025 Washington Pike
Bridgeville, PA 15017
Phone (412) 257-4522
Fax (412) 257-4650
CENTRAL (PCC)
1707 North Randall Road
Elgin, IL 60123
Phone (847) 468-5530
Fax (847) 468-5528
Covers:
AR, IL, IN, IA, KS, KY, LA, MI,
MN, MO, NE, ND, OK, SD, TX,
WI, OH
TENNESSEE
919-8th Avenue South
Nashville, TN 37203
Phone (615) 244-4434
Fax (615) 244-6713
TEXAS
7482 Harwin Drive
Houston, TX 77036
Phone (713) 781-1528
Fax (713) 781-0643
13615 Welch Road
Suite 101
Farmers Branch, TX 75244
Phone (972) 385-1975
Fax (972) 960-7626
WASHINGTON
20425-84th Avenue South
Kent, WA 98032
Phone (206) 872-7922
Fax (206) 872-0918
Service in Puerto Rico
Matsushita Electric
of Puerto Rico, Inc.
Panasonic Sales Company/
Factory Servicenter
Ave. 65 de Infantería. Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Phone (787) 750-4300
Fax (787) 768-2910
WEST (PCW)
6550 Katella Avenue
Cypress, CA 90630
Phone (714) 373-7440
Fax (714) 373-7447
Covers:
AK, AZ, CA, CO, ID, MT, NV,
NM, OR, UT, WA, WY, HI
As of April '97
29