Sony XBR-75Z9D Reference Manual page 41

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Table Of Contents

Table of Contents

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4-595-333-01

LIMITED WARRANTY

U.S. and Canada only - One (1) year

LCD Television

Sony Electronics Inc. solely for purchases made in the United States and Sony of Canada Ltd. solely for purchases made in Canada (collectively "Sony") warrants this product

against defects in material or workmanship for the original owner and any subsequent end user owner(s)

("You"

or ''Your") for the time period set forth

above

as set forth herein.

Pursuant to this Limited

Warranty,

Sony

will,

at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or recertified/refurbished

product of the same (or similar) model. For purposes of this Limited

Warranty, "recertified"

or "refurbished" means a product or part that has been returned to its original

specifications.

In the

event

of a

defect,

these are Your exclusive

remedies.

Sony does not warrant that the operation of the product will be uninterrupted or error-free.

Term

For the time period set forth

above

lrom the original date of purchase of the product when purchased directly from Sony or Sony authorized dealer (To

determine if a dealer is in the Sony authorized dealer network, please visit US:

www.sony.com/retailers; Canada:

https://dealerlocator.sony.ca/locator; or contact

Sony directly)

Sony will

at its

option,

repair or replace with a

new,

recertified or refurbished product or

part,

any product or part determined to be

defective.

This Limited Warranty covers only the hardware components packaged with the product. It does not

cover

separate

accessories,

technical assistance for hardware

or software usage and it does not

cover

any software products whether or not contained in the product, and other included content; any such software or other included

content is provided "AS

IS"

unless expressly provided for in any enclosed software Limited Warranty or End User License Agreement. Please refer to the End User

License Agreement(s) included with the product for Your rights and obligations with respect to the software or other included content. If You purchased an extended

service

plan,

please refer to the service plan for the

coverage,

duration and terms of service. Extended service plans are not governed by this Limited Warranty.

To obtain warranty service, You must deliver the

product,

in either its original packaging or packaging affording an equal degree of protection to a Sony authorized service center

together with a dated purchase receipt in order to obtain warranty service. Sony cannot guarantee that it will

able to repair any product under this warranty or make a product

exchange without risk to or loss of software or

data.

is Your responsibility to remove or backup any removable media or parts, data, software or other materials You may

have stored or preserved on Your

product.

is likely that any media or

parts,

data, software, or other materials (like pictures, music,

videos,

etc.) will

lost or reformatted

during service and Sony will not

responsible for any such damage or

loss.

Contact the following for specific instructions on how to obtain warranty servioe for Your

product:

For purchases made in the UNITED STATES:

Visit Sony's Website: www.sony.com/support

Or call the Customer Experience Center: 1-800-222-SONY (7669)

To register Your product or for contact information to purchase accessories or parts go to Sony's Website

For purchases made in CANADA:

Visit Sony's Website

www.sony.ca/support

Or call the Customer Experience

Center:

1-877-899-SONY (7669)

To register Your product or for contact information to purchase accessories or parts go to Sony's Website

On-site service for televisions of certain dimensions may be available to a customer living within a 50km radius of an authorized Sony service

facility,

provided the

residence can be accessed by an on-road service

vehicle.

Repair/Replacement Warranty

This Limited Warranty shall apply to any

repair,

replacement part or replacement, recertified or refurbished product for the

remainder of the original Limited Warranty period or for ninety (90)

days,

whichever is

longer.

Any parts or product replaced under this Limited Warranty will become

the property of Sony. Any

replacement,

recertified or refurbished product provided under this Limited Warranty

may,

at Sony's

option,

vary in color and/or cosmetic

design from the original product and may not include any original engraving or similar

customization/personalization.

Sony is not responsible for, and this Limited Warranty does not

cover,

any damage arising from a failure to operate the product within its intended

uses,

or otherwise follow

the owner's manual and safety instructions relating to the product's use and

installation.

This Limited Warranty only covers product issues caused by defects in material or

workmanship during ordinary consumer use. This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including

non-authorized online

auctions),

or issues due

to:

(i) outdoor exposure and other acts of nature; (ii) power surges; (iii) accidental damage; (iv)

abuse;

(v) limitations of

technology;

(vi) cosmetic

damage;

(vii) contact with

liquid, heat,

humidity or perspiration,

sand,

smoke, or foreign

materials;

(viii) use of parts or supplies not sold or authorized by

Sony;

(ix)

servicing not authorized or performed by Sony or a Sony authorized service

center;

(x) computer or internet viruses, bugs, worms, or Trojan Horses; (xi) malfunctions due to

peripherals/accessories;

(xii) modifications of or to any part of the

product,

including "rooting" or other modifications to control the behavior of the product or any factory installed

operating system; (xiii) consumable parts such as

batteries;

or (xiv) any product where the factory-applied serial number has been altered or

removed

from the product. Further,

to the extent this product incorporates use of a

display,

please note that a display contains hundreds of thousands of individual pixels, and displays typically contain a small

number of pixels that do not function

property.

This Limited Warranty does not

cover

up to .01% pixel outages (small dot picture elements that are dark or incorrectly

illuminated).

This Limited Warranty does not cover Sony products sold "AS IS" or "WITH ALL

FAULTS"

or consumables (such as fuses or disposable

batteries).

Sony will not

replace missing components from any package purchased "Open

Box"

or "AS IS". This Limited Warranty is valid only in the United States and Canada (as

applicable).

LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR

IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL

PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.

DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED

WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty

lasts,

so the above

limitations or exclusions may not apply to You

This Limited Warranty gives You specific legal rights and You may have other rights which

vary

from jurisdiction to

jurisdiction.

For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision

carefully.

It details Your rights and instructions should a

dispute related to the product arise.

What Happens If We Have A

Dispute:

Should a dispute or claim arise related to the

product,

Your purchase and/or use of the product, the terms of this Limited

Warranty, or any service provided under the terms of this Limited Warranty (including any repair or replacement)

("Dispute"),

You and Sony agree that the Dispute

shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE

GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN

COURT.

You also agree that ANY

DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE

HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION

Despite the

above,

You

have the right to litigate any Dispute on an individual basis in small claims court or other similar court of limited

jurisdiction,

to the extent the amount at issue does

not exceed $15,000, and as long as such court has proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.

Arbitration Instructions. To begin Arbitration, either You or Sony must make a written demand to the other for arbitration. The Arbitration will take place before a single

arbitrator. The arbitration will be administered in keeping with the Expedited Procedures of the Commercial Arbitration Rules and the Supplementary Proceedings

for Consumer-Related disputes ("Rules") of the American Arbitration Association

("AAA"),

when applicable and in effect when the claim is

filed.

You may get a copy

of AAA's Rules by contacting AAA at (800) 778-7879 or visiting

www.adr.org.

The filing fees to begin and carry out arbitration will be shared between You and Sony,

but in no

event

shall Your fees

ever

exceed the amount allowable by the special rules for Consumers Disputes provided for by

AAA,

at which point Sony will

cover

all additional administrative fees and expenses. This does not prohibit the Arbitrator from giving the winning party their fees and expenses of the arbitration when

appropriate pursuant to the

Rules.

Unless You and Sony agree

differently,

the arbitration will take place in the county and state where You live, and applicable federal

or state law shall govern the substance of any Dispute during the

arbitration. However,

the Federal Arbitration Act, 9

U.S.C.

1, et seq.

will govern the arbitration itself

and not any state law on