Appendix
Network Camera
Issue
I cannot connect to a
Network Camera.
Some or all of the
controls are
unavailable.
Communication Camera
Issue
I cannot connect to a
Communication
Camera.
The video call screen
is displayed.
100
Possible Cause
No Network Cameras are
registered.
The settings for the Network
Camera are not configured
correctly.
The Network Camera you are
connected to does not support
these functions.
Access limitations have been set
for the Network Camera.
Possible Cause
No Communication Cameras are
registered.
The settings for the
Communication Camera are not
configured correctly.
You made a call by dialing a
phone number.
Solution
Register a Network Camera.
Check whether the settings are
correct, and then configure the
settings again as necessary.
Refer to the documentation of the
Network Camera, or consult your
administrator.
Consult the Network Camera
administrator.
Solution
Register a Communication Camera.
Check whether the settings are
correct, and then configure the
settings again as necessary.
Select a Communication Camera
from the list of registered
Communication Cameras, and then
make a call.