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SM-A800F
User Manual
English (MEA). 07/2015. Rev.1.1
www.samsung.com

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   Summary of Contents for Samsung sm-a800f

  • Page 1

    SM-A800F User Manual English (MEA). 07/2015. Rev.1.1 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Basics Email Camera Read me first Gallery Package contents Smart Manager Device layout S Planner Battery S Voice SIM or USIM card Music Memory card Video Turning the device on and off Voice Recorder Touchscreen My Files Home screen Memo Lock screen...

  • Page 3: Table Of Contents

    Table of Contents Motions and gestures Applications Wallpaper Themes Lock screen and security Privacy and safety Easy mode 100 Accessibility 101 Accounts 102 Backup and reset 102 Language and input 103 Battery 103 Storage 104 Date and time 104 User manual 104 About device Appendix 105 Troubleshooting...

  • Page 4: Read Me First

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

  • Page 5: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 6: Device Layout

    Basics Device layout Speaker Microphone Front camera Proximity/Light sensor Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Headset jack Multipurpose jack Microphone GPS antenna Rear camera Volume key Loud speaker Flash SIM card / Memory card tray Main antenna SIM card tray...

  • Page 7: Key Function

    • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 8: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

  • Page 9: Reducing The Battery Consumption

    Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.

  • Page 10

    • W hile charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 11: Power Saving Mode, Ultra Power Saving Mode

    Basics Power saving mode Save the battery power by limiting the device’s functions. On the Home screen, tap Apps → Settings → Battery → Power saving mode, and then tap the switch to activate it. To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option.

  • Page 12: Sim Or Usim Card

    Basics SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • O nly nano-SIM cards work with the device. • S ome LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

  • Page 13

    SIM or USIM card and the memory card at the same time. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 14: Memory Card

    Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

  • Page 15

    Basics • T he device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card. • F requent writing and erasing of data shortens the lifespan of memory cards. •...

  • Page 16: Removing The Memory Card, Formatting The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 17: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.

  • Page 18

    Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.

  • Page 19

    Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.

  • Page 20: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.

  • Page 21: Home Screen Options

    Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

  • Page 22: Flipboard Briefing

    Basics Flipboard Briefing View the latest articles in various categories. You can get up to date on news that interests you using this feature. On the Home screen, tap or swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category.

  • Page 23: Creating Folders, Managing Panels

    Basics Creating folders On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Enter a folder name.

  • Page 24: Apps Screen

    Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen. Moving items This feature may not be available depending on the region or service provider.

  • Page 25: Indicator Icons

    Basics Enter a folder name. To change the folder colour, tap To add more apps to the folder, tap and hold another app, and then drag it to the folder. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

  • Page 26: Lock Screen

    On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.

  • Page 27: Notification Panel

    Basics A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Fingerprints Register your fingerprints to unlock the screen.

  • Page 28

    Basics You can use the following functions on the notification panel. Quick setting buttons Rearrange quick setting buttons. Launch Settings. Adjust the brightness. Launch S Finder. Launch Quick Connect. Select a SIM or USIM card. Tap a notification and perform various actions.

  • Page 29: Quick Connect, Connecting To Other Devices

    If you have installed Samsung Link on your device, the list of devices registered with Samsung Link will appear at the top of the screen. For more information about Samsung Link, visit link.samsung.com. Select a device from the list and connect to it by following the on-screen instructions.

  • Page 30: Screen Mirroring

    Basics Sharing content Share content with the connected devices. Open the notification panel and tap Quick Connect. Select a device from the list of detected devices. Tap Share content and select a media category. Follow the on-screen instructions to send content to the connected device. The next steps may vary depending on the selected media category.

  • Page 31: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.

  • Page 32: Copying And Pasting

    Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Start or pause entering text by Open the keyboard.

  • Page 33: Screen Capture

    Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.

  • Page 34: Opening Apps

    Basics Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app and drag a recent app window to the left or right to close it. To close all running apps, tap CLOSE ALL.

  • Page 35

    Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. Select another app to launch. You can also launch the split screen view by tapping and holding...

  • Page 36

    Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.

  • Page 37

    Basics • : Minimise the window. • : Maximise the window. • : Close the app. Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Pop-up view On the Apps screen, launch an app to use in the pop-up view.

  • Page 38

    Basics Moving pop-up windows To move a pop-up window, tap and hold the circle on a window and drag it to a new location. Launching the pop-up view from the split screen view On the split screen view, tap an app window to launch it in the pop-up view. Tap and hold the circle between the app windows.

  • Page 39: Device And Data Management

    Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.

  • Page 40

    Basics Connect your previous device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your new device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your new device.

  • Page 41: Updating The Device

    Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch. Connect the device to the computer using a USB cable.

  • Page 42: Backing Up And Restoring Data, Performing A Data Reset

    To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items.

  • Page 43: Connecting To A Tv

    Introduction Register a TV to your device to easily share content between them. • T his feature is compatible with Samsung Smart TVs released in 2015 or later that support the Bluetooth Low Energy (BLE) feature. • S ome files may be buffered during playback, depending on the network connection.

  • Page 44

    Basics Mirroring a TV screen to your device Open the notification panel and tap Quick Connect. The registered TV appears on the list. Select the registered TV. Tap TV to mobile device. The TV screen will appear on your device. Using the Briefing on TV feature Your registered TV turns on automatically according to the preset time set on your device and displays the time, weather, and your schedule information on the screen.

  • Page 45: Sharing Files With Contacts

    Basics Sharing files with contacts Share files with your contacts using the simple sharing feature. The following actions are an example of sharing images. This feature may not be available depending on the region or service provider. Tap Gallery on the Apps screen. Select an image.

  • Page 46: Emergency Mode

    Basics Emergency mode Emergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode.

  • Page 47: Installing Or Uninstalling Apps

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.

  • Page 48: Phone

    Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or UNINSTALL. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL.

  • Page 49: Making An International Call

    Applications to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. Making calls from the locked screen On the locked screen, drag outside the large circle.

  • Page 50: Receiving Calls, Answering A Call, Rejecting A Call, Missed Calls, Options During Calls

    Applications Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the reject message bar upwards. To create various rejection messages, open the Apps screen and tap Phone →...

  • Page 51: Contacts

    Applications • I nternet: Browse webpages. • C ontacts: Open the contacts list. • S Planner: Open the calendar. • M emo: Create a memo. • : End the current call. During a video call Tap the screen to use the following options: •...

  • Page 52: Importing Contacts, Searching For Contacts

    Applications To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone. If the keypad does not appear on the screen, tap to open the keypad. Enter the number and tap Add to Contacts. To add a phone number to the contacts list from received calls or messages, open the Apps screen and tap Phone →...

  • Page 53: Messages

    Applications Sharing profile Share your profile information, such as your photo and status message, with others using the profile sharing feature. • T his feature may not be available depending on the region or service provider. • T his feature is only available for contacts who have activated the profile sharing feature on their device.

  • Page 54: Viewing Messages

    Applications Add recipients and enter a message. Access additional options. Enter recipients. Select contacts from the Enter a message. contacts list. Attach files. Send the message. Enter emoticons. to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming.

  • Page 55: Internet

    Applications Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Access additional options.

  • Page 56: Email

    Applications Email Setting up email accounts Set up an email account when opening Email for the first time. Tap Email on the Apps screen. Enter the email address and password, and then tap NEXT. To manually register a company email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup.

  • Page 57: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • D o not take photos or record videos of other people without their permission. •...

  • Page 58: Auto Mode

    Applications On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured. • T he preview screen may vary depending on the shooting mode and which camera is being used.

  • Page 59

    Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customise the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life colour range.

  • Page 60

    Applications Selfie Take self-portraits with the front camera. On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE → Selfie. Face the front camera lens. When the device detects your face, tap the screen to take a photo of yourself. and tap the Gesture control switch to activate it.

  • Page 61

    Applications Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...

  • Page 62

    Applications HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the preview screen, tap MODE → HDR (Rich tone). Without effect With effect Night Take a photo in low-light conditions, without using the flash. On the preview screen, tap MODE →...

  • Page 63

    Applications Downloading modes Download more shooting modes from Galaxy Apps. On the preview screen, tap MODE → Download. Some downloaded shooting modes do not have access to every feature. Swiping right to view the modes list and swiping left to view captured images and videos may not be available.

  • Page 64

    Applications • G esture control: Set the device to detect your palm, so you can use it to take self- portraits. • S ave pictures as previewed: Invert the image to create a mirror-image of the original scene, when taking photos with the front camera. •...

  • Page 65: Gallery

    Applications Gallery Introduction View and manage photos and videos stored in the device. Viewing images or videos Tap Gallery on the Apps screen. Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen.

  • Page 66: Smart Manager

    Applications Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos On the Gallery main screen, tap and hold an image or a video to delete. Tick the images or videos to delete.

  • Page 67: Device Security

    Applications Using the quick optimisation feature On the Apps screen, tap Smart Manager → CLEAN ALL. The quick optimisation feature improves device performance through the following actions. • I dentifying apps that use excessive battery power and clearing some memory. •...

  • Page 68: S Planner

    Applications S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap S Planner on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 69: Voice

    Applications Creating tasks Tap S Planner on the Apps screen. → Tasks. Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings →...

  • Page 70: Using S Voice, Setting The Language

    Applications Using S Voice Say the preset wake-up command. Alternatively, on the Apps screen, tap S Voice. When S Voice is launched, the device begins voice recognition. This app may not be available depending on the region or service provider. S Voice settings View examples of voice commands.

  • Page 71: Music

    Applications Music Listen to music sorted by category and customise playback settings. Tap Music on the Apps screen. , select a category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Access additional options.

  • Page 72: Video

    Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Access additional options. Pause and resume Rewind or playback. fast-forward by dragging the bar. Adjust the volume. Change screen ratio.

  • Page 73: Voice Recorder

    Applications Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text. Recording voice memos On the Apps screen, tap Tools → Voice Recorder. to start recording. Speak into the microphone. Tap Pause to pause recording. While recording a voice memo, tap Bookmark to insert a bookmark.

  • Page 74: My Files

    Applications Changing the recording mode to select a mode from the list. • S tandard: This is the normal recording mode. Voice memos recorded in this mode appear with the icon next to them. • V oice memo: The device records your voice and simultaneously converts it to on-screen text.

  • Page 75: Memo

    Applications Memo Create memos and organise them by category. On the Apps screen, tap Tools → Memo. Composing memos on the memos list and enter a memo. While composing a memo, use the following options: • C ategory: Create or set a category. •...

  • Page 76: Clock

    Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm On the Apps screen, tap Clock → Alarm. Setting alarms Set an alarm time and tap SAVE. To open the keypad to enter an alarm time, tap KEYPAD.

  • Page 77: Calculator

    Applications Stopwatch On the Apps screen, tap Clock → Stopwatch. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. Timer On the Apps screen, tap Clock →...

  • Page 78: Radio

    Applications Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 79: Google Apps

    Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.

  • Page 80: Settings

    Applications Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting.

  • Page 81: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove.

  • Page 82: Sending And Receiving Data

    Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 83: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it.

  • Page 84: Flight Mode

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Tap Gallery on the Apps screen. Select an image.

  • Page 85: Mobile Hotspot And Tethering

    Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Mobile hotspot and tethering. You may incur additional charges when using this feature.

  • Page 86: Data Usage

    Settings Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Data usage. • M obile data: Set the device to use data connections on any mobile network. •...

  • Page 87: Mobile Networks

    Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Mobile networks. • D ata roaming: Set the device to use data connections when you are roaming. • A ccess Point Names: Set up access point names (APNs). •...

  • Page 88

    Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 89: Sounds And Notifications

    Settings MirrorLink Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher. Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network.

  • Page 90: Display

    Settings • S ound quality and effects: Configure additional sound settings. • D o not disturb: Set the device to mute incoming call and notification sounds, except for allowed exceptions. • N otifications on lock screen: Set whether or not to show the content of notifications on the locked screen.

  • Page 91: Motions And Gestures

    Settings Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device. On the Settings screen, tap Motions and gestures. Excessive shaking or impact on the device may result in unintended inputs. Control motions properly.

  • Page 92: Themes

    You can also access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.

  • Page 93: Fingerprint Recognition

    • S creen lock • W eb sign-in • V erify Samsung account • T his feature may not be available depending on the region or service provider. • F ingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device.

  • Page 94

    Settings Registering fingerprints On the Settings screen, tap Lock screen and security → Fingerprints → Add fingerprint. Place your finger on the Home key. Lift your finger when the device vibrates, and then place it on the Home key again. Repeat this action using the same finger until the fingerprint is registered.

  • Page 95

    Enter the password again and tap OK. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.

  • Page 96: Privacy And Safety

    • R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • S end SOS messages: Set the device to send help messages by pressing the Power key three times.

  • Page 97: Private Mode

    Settings Private mode Hide personal content in your device to prevent others from accessing it. Activating private mode On the Settings screen, tap Privacy and safety → Private mode, and then tap the switch to activate it. If you are activating private mode for the first time, follow the on-screen instructions to set up a private mode access code.

  • Page 98

    Settings Viewing hidden content You can view hidden items only when private mode is activated. On the Settings screen, tap Privacy and safety → Private mode, and then tap the switch to activate it. Follow the on-screen instructions to enter the preset private mode access code. On the Apps screen, tap Tools →...

  • Page 99: Easy Mode

    Settings Send SOS messages In an emergency situation, quickly press the Power key three times. The device sends messages to your primary contacts. The messages include your location information. On the Settings screen, tap Privacy and safety → Send SOS messages, and then tap the switch to activate it.

  • Page 100: Accessibility

    Settings Managing shortcuts To add a shortcut to an app to the Home screen, swipe to the left, tap , and then select an app. To add a shortcut to a contact on the Home screen, swipe to the right and tap To delete a shortcut from the Home screen, tap EDIT and select an app or contact with Accessibility Configure various settings to improve accessibility to the device.

  • Page 101: Accounts

    To sync content with your accounts, select an account and select items to sync. Registering Samsung accounts You need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to your Samsung account. Register your Samsung account to the device to conveniently use Samsung services.

  • Page 102: Backup And Reset

    Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • B ack up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.

  • Page 103

    Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

  • Page 104: Date And Time

    Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.

  • Page 105: Troubleshooting

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...

  • Page 106

    • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

  • Page 107

    • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

  • Page 108

    • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...

  • Page 109

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 110

    Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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