LG-Ericsson ipldk-60 Feature Description And Operation Manual
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LG-Ericsson ipldk-60 Feature Description And Operation Manual

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Summary of Contents for LG-Ericsson ipldk-60

  • Page 1 Feature Description & Operation Manual...
  • Page 2 Second Release for ipLDK-60 Reformatting through-out General update Update for ipLDK-60 Version 2 Copyright© 2010 LG-Ericsson Co., Ltd.All Rights Reserved Ericsson This material is copyrighted by LG- Co. Ltd.. Any unauthorized reproductions, use or disclosure of this material, or any LG-Ericsson part thereof, is strictly prohibited and is a violation of Copyright Laws.

  • Page 3: Table Of Contents

    Issue 2.2 Feature Description and Operation Manual Table of Contents Introduction ..................1 Feature Organization ..................1 Feature Sections ..................... 1 Incoming Call Services..............2 Call Forward....................2 Call Forward, Preset ..................5 2.2.1 Station Preset Forward ..................5 2.2.2 CO Line Preset Forward ..................
  • Page 4 Issue 2.2 Feature Description and Operation Manual 3.12 Memory Dialing ..................... 41 3.12.1 Auto Call Number Redial (ACNR) ..............41 3.12.2 Dial by Name....................43 3.12.3 Dialing Security ....................45 3.12.4 Last Number Redial ..................46 3.12.5 Save Number Redial ..................47 3.12.6 Station Speed Dial ...................
  • Page 5 Issue 2.2 Feature Description and Operation Manual Hot Desk ....................... 93 Multi-lingual Display ..................95 Mute ......................96 One-Time DND ..................... 97 Station Relocation ..................98 5.10 User Station Programming ................99 Station & Hunt Groups ..............102 Hunt Groups....................102 6.1.1 ACD (Automatic Call Distribution) Group &...
  • Page 6 Issue 2.2 Feature Description and Operation Manual 10.6 In-Room Indication ..................145 10.7 Station Port Blocking................... 146 10.8 Wake-up Alarm ................... 147 11 Voice Services ................149 11.1 Company Directory ..................149 11.2 Two-way Recording ..................151 11.3 VMIB Auto Attendant Announcement............152 11.4 VMIB System Greetings and Prompts............
  • Page 7 Issue 2.2 Feature Description and Operation Manual 13.11 Door Phone BGM Control ................199 13.12 Outgoing Access Control ................200 13.13 Station Feature Cancel ................201 14 ISDN Service ................. 202 14.1 CLI Message Wait..................202 14.2 CLI Transit Service..................204 14.3 CLIP/COLP (Calling/Connected Line Identification Presentation) ....
  • Page 8 Issue 2.2 Feature Description and Operation Manual 16.7.1 ISDN QSig...................... 239 16.7.2 VOIP Networking.................... 244 16.8 Network Firewall routing................250 17 Admin & Maintenance ..............251 17.1 Digital Keyset Admin ................... 251 17.2 Lock-key operation..................253 17.3 PC Admin, On-Line ..................254 17.3.1 Configuration Text File ...................

  • Page 9: Introduction

    Feature Sections Each section is a discussion of a feature available with the ipLDK-60 system. The sections are divided into 5 categories. Where a particular category is not relevant, it is not included. The five (5) categories are: ...

  • Page 10: Incoming Call Services

    Issue 2.2 Feature Description and Operation Manual NCOMING ERVICES Call Forward Description A user can forward (send) their calls to another Station, Station Group or a user’s VMIB mailbox. The user may forward all calls immediately, if the user does not answer the call, or if the station is busy.
  • Page 11 Issue 2.2 Feature Description and Operation Manual To activate Follow-me Call Forward from any station, Lift the Handset or press the On/Off button Press the [DND/FOR] button or dial ‘5 5 4’ Dial Call Forward Code 0 Dial forwarding station number Dial forwarding station Authorization code Return to idle.
  • Page 12 Issue 2.2 Feature Description and Operation Manual Call Forward No Answer Timer (PGM 181, Flexible button 1) Sets the timer for No answer Forward Allow Off-Net Call Forward (PGM 111, Flexible button 18) Permits stations access to Off-net Call Forward Open Loop Detect Timer (PGM 142, Flexible button 13) Sets the duration of an open loop for disconnect supervision on analog lines Authorization Code Table (PGM 227),...

  • Page 13: Call Forward, Preset

    Issue 2.2 Feature Description and Operation Manual Call Forward, Preset 2.2.1 Station Preset Forward Description If a station, configured for Preset Forward, does not answer a call in the Preset Forward time, the call is sent to the Preset Call Forward destination. Consideration ...

  • Page 14: Co Line Preset Forward

    Issue 2.2 Feature Description and Operation Manual 2.2.2 CO Line Preset Forward Description If a call on a CO Line, configured for Preset Forward, is not answered in the CO Preset Forward time, the call is sent to the Preset Call Forward destination. Consideration ...

  • Page 15: Caller Id Display, Analogue Co Line

    The phone displays the telephone number, name or both based on the system configuration. The ipLDK-60 system supports the following analog Caller Id protocols:  Bell core GR-30-CORE & SR-TSV-002476 & ETSI ETS 300 659, ETSI ETS 300 778 ...

  • Page 16: Co Line Name

    Issue 2.2 Feature Description and Operation Manual CO Line Name Description When placing or receiving a call, the DKT display will indicate LINE xx, where xx is the CO line number. A name of up to 12 characters can be assigned to the CO line for display in place of the number.

  • Page 17: Co Line Ring Assignment

    Issue 2.2 Feature Description and Operation Manual CO Line Ring Assignment Description A CO Line configured with the “Normal” service type can be assigned to notify (ring) specific destinations when an incoming call is received. The destination can be one or more stations, a Hunt Group, a VMIB Announcement, or a station in a networked system.
  • Page 18 Issue 2.2 Feature Description and Operation Manual DID/DISA Error Destination (PGM 167, Flexible button 2) Assigns destination for calls that encounter a busy condition for Networked Station ring...
  • Page 19 Issue 2.2 Feature Description and Operation Manual Caller Controlled Routing (CCR) with VMIB Description When a call comes into the system through a DID or DISA line, the call may be routed to one of 70 VMIB System Greetings as an Auto Atd. The greeting is assigned to answer the call with a user-recorded menu corresponding to a CCR table.
  • Page 20 Issue 2.2 Feature Description and Operation Manual  If the CCR table has no assignments for an announcement, the call is routed based on the DID/DISA destination.  If the CCR destination is busy, the caller may re-attempt entry based on the DISA Retry Counter.

  • Page 21: Data Line Security

    Issue 2.2 Feature Description and Operation Manual Data Line Security Description In-band signals such as Camp-on (Refer to Ref. A) and Override (refer to Ref. B) tone, will interfere and cause errors in FAX and data transmission. To disable use of these tones for SLT ports used for FAX or data modems, Data Line Security can be enabled.

  • Page 22: Direct Inward Dialing (Did)

    Issue 2.2 Feature Description and Operation Manual Direct Inward Dialing (DID) Description A carrier service, known as Direct Inward Dial (DID), sends digits to the system so that the call may be routed directly to a specific station, Hunt group, VMIB announcement, Speed, or Page, bypassing the Attendant.
  • Page 23 Issue 2.2 Feature Description and Operation Manual Restricts a station from receiving a DID call, DID calls to the station route to the Attendant DID Call Wait (PGM 114, Flexible button 17) Configures Call Wait for DID/DISA calls to a busy station, assigned to a station range DID Conversion Type (PGM 143, Flexible button 4) Configures the type of Conversion for a range of CO Lines DID Digit Conversion Mask (PGM 146, Flexible button 6)

  • Page 24: Direct Inward System Access (Disa)

    Issue 2.2 Feature Description and Operation Manual Direct Inward System Access (DISA) Description DISA service permits an incoming caller to access system resources and features. ‘Normal’ CO Lines that are enabled for DISA service, the system will answer the call and deliver internal dial tone or a VMIB announcement.
  • Page 25 Issue 2.2 Feature Description and Operation Manual DISA Account Code (PGM 141, Flexible button 3) Configures DISA to require an Authorization code for access to system resources DISA Retry Counter (PGM 160 – FLEX 4) Configures the number of times the system will allow the user to enter a code CO-to-CO COS Assignment (PGM 166) Allows outgoing CO access by the DISA user DID/DISA Destination (PGM 167)

  • Page 26: Distinctive Co Line Ring

    Issue 2.2 Feature Description and Operation Manual 2.10 Distinctive CO Line Ring Description The ring tone signal used to notify stations of an incoming call can be changed to provide distinctive ringing on a per CO line basis. Ring for each CO line can be assigned as one of four (4) signals.

  • Page 27: E1-R2 & Lco Collect Call Blocking, Brazil

    Issue 2.2 Feature Description and Operation Manual 2.11 E1-R2 & LCO Collect Call Blocking, Brazil Description E1 and LCO lines may support automatic Collect Call Blocking. When a call is received on an E1 CO line assigned for Collect Call Blocking, the system answers the call and generates the collect call-blocking signal.

  • Page 28: Intercom Signal Mode

    Issue 2.2 Feature Description and Operation Manual 2.12 Intercom Signal Mode Description Users can control the signaling mode used for incoming internal calls. Intercom calls will signal the user and are answered in one of three modes:  HF (Hands Free) The station receives a tone burst followed by the voice of the calling party over the speaker and the user can reply hands free.

  • Page 29: Preferred Line Answer (Pla)

     Intercom Call Operation Lift the handset or press the speakerphone button. ipLDK-60 connects the ringing call. Consideration  Automatic Speaker Select should be enabled for proper operation.  For DKTs that do not have a speakerphone, pressing the On/Off button will answer the call;...

  • Page 30: Station Call Pickup

    Issue 2.2 Feature Description and Operation Manual 2.14 Station Call Pickup Description A station user can pick up, answer, a call ringing at another Station. There are two types of Station Call Pick-up: Directed Call Pick-up Group Call Pick-up 2.14.1 Directed Call Pick Up Description A station user can pick up, answer, a call ringing another station by dialing the direct call pick...
  • Page 31 Issue 2.2 Feature Description and Operation Manual Admin Programming System Numbering Plan (PGM 107, Flexible button 6) Assigns the code for Direct Call Pick-up PLA Priority (PGM 173) Defines the priority for incoming CO call types for the system 2.14.2 Group Call Pick Up Description A station can pick up a call ringing at another station in the same pick-up group.
  • Page 32 Issue 2.2 Feature Description and Operation Manual Admin Programming System Numbering Plan (PGM 107, Flexible button 2) Assigns the code for Group Call Pick Up Pick-up Attribute (PGM 190, Flexible button 2) Enables pick-up for a Station Group PLA Priority (PGM 173) Defines the priority for incoming CO call types for the system...

  • Page 33: Universal Night Answer (Una)

    Issue 2.2 Feature Description and Operation Manual 2.15 Universal Night Answer (UNA) Description When the system is in the Night service mode, incoming calls on CO Lines configured for UNA can be answered by any station in the system with the Universal Night Answer (UNA) code (refer to Ref.

  • Page 34: Voice Over

    Issue 2.2 Feature Description and Operation Manual 2.16 Voice Over Description With Voice Over, a busy user can receive announcements from other users without interrupting the existing conversation. The announcement is received over the existing conversation so that only the busy station hears both incoming parties. The busy station user can alternately talk back to both parties.

  • Page 35: Outgoing Call Services

    Issue 2.2 Feature Description and Operation Manual UTGOING ERVICES Authorization Code Description Authorization Codes (passwords) provide a means to control access to Walking COS, or DISA and may be required for outgoing CO line, LCR, and Voice Mail In-box access. Authorization Code can be either a fixed length of five (5) digits or a variable length of 3 to 11 digits.
  • Page 36 Issue 2.2 Feature Description and Operation Manual Consideration  Up to 200 Authorization Codes can be entered, the first 48 codes are for stations the remaining are system codes. Codes 001 to 048 are employed for stations 100 to 147 respectively.

  • Page 37: Automatic Call Release

    Issue 2.2 Feature Description and Operation Manual Automatic Call Release Description When a Station does not initiate dialing on an outgoing CO line or receives a no-answer on an intercom call, the system will disconnect the call based on the assigned Auto Release Timer. If the station is in speakerphone or monitor mode, the station will return to idle otherwise the station will receive error tone over the handset.

  • Page 38: Basic Outbound Line Access

    Issue 2.2 Feature Description and Operation Manual Basic Outbound Line Access Description Each station is allowed or denied access to particular CO lines or lines in a CO Group. Stations may further be limited access by Intercom Tenancy Group (refer to Ref. A) configurations.
  • Page 39 Issue 2.2 Feature Description and Operation Manual  Error tone is provided should the user attempt to place a call on a CO line that the Station is not permitted outgoing access. The user may receive transferred and incoming calls on the CO line even though outgoing access is not allowed.

  • Page 40: Call Time Restriction

    Issue 2.2 Feature Description and Operation Manual Call Time Restriction Description Stations can be configured to limit the duration of outgoing calls. Stations are enabled for Call Time Restriction and the Call Cut-off timer is defined to limit the length of the call. When the user places a call, the Call Cut-off timer starts.

  • Page 41: Co Line Queuing

    Issue 2.2 Feature Description and Operation Manual CO Line Queuing Description If busy tone is received when attempting to access a CO line, the user may request to queue for the CO line and receive a call back when the line becomes available. When the CO line or line from the same CO Group becomes available, the System will reserve the line and call the station.

  • Page 42: Co Step Call

    Issue 2.2 Feature Description and Operation Manual CO Step Call Description The DKT user may terminate and place a new call to the same number replacing the last digit of the number. Operation To use CO Step Call when receiving a busy tone, Press the [Speed] button Dial the last digit to use with the previously called number.

  • Page 43: Class Of Service (Cos)

    Issue 2.2 Feature Description and Operation Manual Class Of Service (COS) Description Stations and CO lines may be assigned a Class of Service (COS) to restrict outgoing call service. Dialing restrictions are applied as the result of the interaction of COS assignments for the station and CO line as shown in the chart below.
  • Page 44 Issue 2.2 Feature Description and Operation Manual found, the Deny Table is searched and if a match is found in the Deny Table, the number is restricted. Otherwise, the number is allowed.  If Incoming CO Call Toll Check is set, COS is applied if the station dials digits after answering a call on the CO line.

  • Page 45: Emergency Call Service

    Issue 2.2 Feature Description and Operation Manual Emergency Call Service Description If a user dials an Emergency Service number, the call is processed regardless of the Station COS. Consideration  An emergency call can be dialed by pressing an available CO line at the station that is assigned to COS 7.

  • Page 46: Flash

    Issue 2.2 Feature Description and Operation Manual Flash Description Flash is employed to request new dial tone from analog CO lines or from the ipLDK (Intercom dial tone). For analog CO lines the type of Flash, open loop or ground and the duration of the Flash can be assigned.

  • Page 47: Hot Line & Warm Line

    Issue 2.2 Feature Description and Operation Manual 3.10 Hot Line & Warm Line Description When a user goes ‘off-hook’, the system normally provides ICM dial tone. If desired, a station can be assigned to access a pre-assigned Idle Line Selection system resource (Hot Line). The Hot Line can be any of the Idle Line settings: ...

  • Page 48: Least Call Routing (Lcr)

    Issue 2.2 Feature Description and Operation Manual 3.11 Least Call Routing (LCR) Description LCR automatically selects the least expensive available route for an outgoing CO call. LCR compares the dialed digits to various tables, modifies the digits, and places the call based on configured treatments.

  • Page 49: Memory Dialing

    Issue 2.2 Feature Description and Operation Manual 3.12 Memory Dialing 3.12.1 Auto Call Number Redial (ACNR) Description If a CO line call destination is busy or no-answer, the number can be redialed automatically using ACNR. The system will retry the number based on the assigned ACNR Retry counter, default is three (3) attempts.
  • Page 50 Issue 2.2 Feature Description and Operation Manual ACNR No-Tone Retry Counter (PGM 180, Flexible button 12) Defines the number of times access to a CO line is attempted when no dial tone is received.

  • Page 51: Dial By Name

    Issue 2.2 Feature Description and Operation Manual 3.12.2 Dial by Name Description Users of a DKT with an LCD may use Dial by Name to call other users in the system or to dial System or Station Speed Dial numbers. For proper operation, each station and Speed Dial should be registered with a Name.
  • Page 52 Issue 2.2 Feature Description and Operation Manual Press the [SPEED] button twice. Use the Volume Up/Down buttons to highlight the Directory.  1 = Intercom  2 = Station Speed Dial  3 = System Speed Dial Enter characters to search the Directory or, use the Up/Down buttons to scroll through the list of Names.

  • Page 53: Dialing Security

    Issue 2.2 Feature Description and Operation Manual 3.12.3 Dialing Security Description Normally, when Speed Dial (refer to Ref. A) is used, the number stored in the Speed Dial bin is displayed in the DKT LCD. If desired, the user can disable the number display by preceding the number with an ‘*’...
  • Page 54 Issue 2.2 Feature Description and Operation Manual 3.12.4 Last Number Redial Description The last dialed number on a CO line can be stored (up to 32 digits) in the station's Last Number Redial buffer. The user may select to redial the last number dialed on the system. Each DKT with an LCD has 10 individual last dialed number directory locations.

  • Page 55: Save Number Redial

    Issue 2.2 Feature Description and Operation Manual 3.12.5 Save Number Redial Description The last dialed number on a CO/IP call may be stored (up to 32 digits) in a buffer for future redial. This number is saved in memory until the user requests a new number be stored. Numbers dialed for subsequent calls do not affect the Save Number buffer.

  • Page 56: Station Speed Dial

    Issue 2.2 Feature Description and Operation Manual 3.12.6 Station Speed Dial Description Each Station user can store up to 100 frequently used numbers to Station Speed Bins (000 – 099). Each Station Speed Dial consists of up to 24 digits including special function digits. Operation To make a call using Station Speed Dial from a DKT, Lift the handset or press the [On/Off] button.
  • Page 57 Issue 2.2 Feature Description and Operation Manual Press the [SPEED] button. Dial the Speed Dial bin number. Press the [UP] or [DOWN] key to display the next/previous Speed Dial number. To store Station Speed Dial numbers from a SLT, perform the following Steps: Lift the handset.

  • Page 58: System Speed Dial

    System Speed Dial Description Memory in the ipLDK-60 is allocated for 500 System Speed Dial bins with up to 24 digits each. System Speed Dial numbers are entered by the System Attendant. The first 200 numbers (2000 to 2199) are available for access by all stations in the system. The remaining 300 numbers are subject to COS restrictions (refer to Ref.
  • Page 59 Issue 2.2 Feature Description and Operation Manual  If a CO line is selected before dialing a System Speed Dial bin number, the selected CO line is used regardless of any CO line assignment in the System Speed Dial bin. ...

  • Page 60: System Speed Zone

    Issue 2.2 Feature Description and Operation Manual 3.12.7.1 System Speed Zone Description System Speed Dial bins can be divided into zones (groups) and stations allowed or denied access to the Speed Dial numbers in a zone. Up to 10 Speed zones can be defined. Toll checks based on COS can be applied to zones (refer to Ref.

  • Page 61: Private Line

    Issue 2.2 Feature Description and Operation Manual 3.13 Private Line Description CO lines in the system can be assigned for exclusive use by one or more DKT users. Private lines are assigned to CO Group 00. Also, at the DKT, a button must be assigned for the appearance of the specific Private Line, a Loop or Pool keys cannot be used.

  • Page 62: Station Serial Call

    Issue 2.2 Feature Description and Operation Manual 3.14 Station Serial Call Description Using DSS buttons, users can place consecutive Intercom calls without returning the station to an idle state (no need to hang-up) between calls. Operation To use serial calling, Press the appropriate DSS flexible button The active call is disconnected and the new call established.

  • Page 63: Walking Cos

    Issue 2.2 Feature Description and Operation Manual 3.15 Walking COS Description A user may temporarily override the toll restriction of a station to make toll calls from a normally toll restricted Station. The user must input an Authorization Code (refer to Ref. A) in order to activate Walking COS and is subject to the COS assigned to the station associated with the Authorization Code.

  • Page 64: Call Handling Services

    Issue 2.2 Feature Description and Operation Manual ANDLING ERVICES Absent Text Message Description A user can choose a Pre-selected (refer to Ref. C) or Custom (refer to Ref. D) message to be shown in the DKT LCD of a calling user. When a user calls to a station with Absent Text Message active, the display of the calling users indicates the selected message.
  • Page 65 Issue 2.2 Feature Description and Operation Manual Press the [TRANS/PGM] button. Dial 5 2. Enter the message using the character chart below, up to 24 characters. Press the [HOLD/SAVE] button and confirmation tone should be heard. Digit Map Chart Q – 11 A - 21 D - 31 Z –...

  • Page 66: Pre-Selected Message

    Issue 2.2 Feature Description and Operation Manual 4.1.2 Pre-selected Message Description There are ten Pre-selected messages some of which provide for user detail entry such as time or date. The Pre-selected messages include:  Message 01: LUNCH, RETURN AT HH:MM ...

  • Page 67: Automatic Fax Transfer

    Issue 2.2 Feature Description and Operation Manual Automatic Fax Transfer Description An analog CO line assigned Automatic FAX Transfer will transfer incoming FAX calls to Station 107. When a call is received, the system will answer the call and, if FAX tone (1100Hz, 0.5s On/3s Off repeated) is detected, the call is transferred to the FAX machine attached to Station 107.

  • Page 68: Automatic Hold

    Issue 2.2 Feature Description and Operation Manual Automatic Hold Description While on a call, a station can activate features that will place the active call on Hold. Features such as Transfer, Call Park and calling another station will activate Automatic Hold. addition, the system can be configured to place a CO line on Hold if another CO Line is accessed by the user.

  • Page 69: Automatic Privacy

    Issue 2.2 Feature Description and Operation Manual Automatic Privacy Description The system automatically invokes privacy on Intercom and conference calls. As a default, Automatic Privacy is implemented on all CO line calls. If desired, Privacy on CO line calls can be disabled, allowing other stations in the system to access CO line calls active at other stations.
  • Page 70 Issue 2.2 Feature Description and Operation Manual Barge In Description An authorized station can intrude on an active call at another Station. The intruding station can monitor the call and may be allowed to join and disconnect the active call. Operation To Barge-in from a DKT, Call the busy station and receive busy tone.

  • Page 71: Call Log

    Issue 2.2 Feature Description and Operation Manual Call Log Description The LDP-6212 and 6230 DKT maintain logs of received, dialed, and lost CO line calls. The log displays the telephone number (Caller Id or dialed), the time and date of the call. Also, if the number matches a Speed Dial, the Name assigned to the Speed Dial is displayed.

  • Page 72: Call Park

    Issue 2.2 Feature Description and Operation Manual Call Park Description Call Park establishes a virtual location called an Orbit to hold a call where other users can retrieve the call through a dial code. Typically, a call is parked at a location (601 to 610) and a page made to inform the desired user of the call and Park orbit.

  • Page 73: Call Transfer

    Issue 2.2 Feature Description and Operation Manual Call Transfer Description A user can answer and then send a call to another destination. A Transfer may be screened, the call is announced to the receiving party, or unscreened, the call is transferred without an announcement.
  • Page 74 Issue 2.2 Feature Description and Operation Manual Press and release the hook-switch, the active call is placed in Exclusive Hold and intercom dial tone is received. Place a call to the external number to receive the transfer. Replace the handset and go on-hook to complete the transfer. To transfer an active call from an SLT screened, Press and release the hook-switch, the active call is placed in Exclusive Hold and intercom dial tone is received.

  • Page 75: Call Transfer, Internal

    Issue 2.2 Feature Description and Operation Manual 4.8.2 Call Transfer, Internal Description A user can transfer an active call to another station or Hunt Group within the system. The transfer can be screened (announced) or unscreened. The transferred call is placed on Transfer Hold and, if the receiving station is a DKT, the CO line button LED will flash indicating an Exclusive Hold state.

  • Page 76: Co Line Call Hold

    Issue 2.2 Feature Description and Operation Manual Dial the station number to receive the call transfer. When the station answers, announce the call transfer. Replace the handset and go on-hook to complete the transfer. Consideration  An SLT conducting a transfer can speak to either party by momentarily pressing the hook- switch to activate a Broker’s Call.
  • Page 77 Issue 2.2 Feature Description and Operation Manual Camp-on Description When a user dials a busy Station, busy tone is received. The user may leave a Call Back request (refer to Ref. A) or may camp-on to the busy station. When the user camps on, the busy station receives a double beep tone as an indication of the call waiting.
  • Page 78 Issue 2.2 Feature Description and Operation Manual Assigns the code for an SLT to activate System Hold Stop Camp-on Tone (PGM 112, Flexible button 15) Disables camp-on tone to the busy station Voice Over (PGM 113, Flexible button 6) Enables a station to receive a Voice Over call when busy Caller Voice Over (PGM 111, Flexible button 22) Enables a station to place a Voice over call to a busy station...
  • Page 79 Issue 2.2 Feature Description and Operation Manual 4.10 CO Line Call Hold Description A user can place a CO line call on hold. The held call will receive MOH from the assigned source. The call may be placed on Exclusive Hold where only the holding station can pick-up the held call or the call may be placed on System Hold and any station with access to the CO line may pick-up the held call.
  • Page 80 Issue 2.2 Feature Description and Operation Manual System Numbering Plan (PGM 107, Flexible button 11) Code to access a specific Held CO Line Hold Preference (PGM 160, Flexible button 8) Assigns the preferred hold as System or Exclusive Attendant Recall Timer (PGM 180, Flexible button 1) Sets the time the Attendant and holding station ring before the call is dropped Exclusive Hold Recall Timer (PGM 180, Flexible button 4) Sets the time a call will remain on Exclusive Hold...

  • Page 81: Emergency Intrusion

    Issue 2.2 Feature Description and Operation Manual 4.11 Emergency Intrusion Description An Attendant or Emergency Supervisor station can be allowed to intrude on a conversation of a busy station. The busy station receives a short warning tone then the existing call is disconnected and the intruding station is connected.

  • Page 82: Forced Handsfree Mode

    Issue 2.2 Feature Description and Operation Manual 4.12 Forced Handsfree Mode Description A DKT station user can change the Intercom Signal Mode of the called station from Tone to Handsfree mode for a call. When receiving ring back tone, the calling station can change the call to Handsfree.

  • Page 83: Forced Trunk Disconnect

    Issue 2.2 Feature Description and Operation Manual 4.13 Forced Trunk Disconnect Description An Attendant or Emergency Supervisor station can be allowed to force a busy CO line to return to idle disconnecting the active call. Once the CO line returns to idle, it is connected to the Attendant or Emergency Supervisor station.

  • Page 84: Hold Preference

    Issue 2.2 Feature Description and Operation Manual 4.14 Hold Preference Description When a CO line is placed on hold, the DKT user may place the call on Preferred Hold (Exclusive or System) by a single press of the [Hold/Save] button. Pressing the [Hold/Save] button again toggles the Hold to the non-preferred Hold state.

  • Page 85: Intercom Call Hold

    Issue 2.2 Feature Description and Operation Manual 4.15 Intercom Call Hold Description A user can place an intercom call on hold. The held call will receive MOH from the assigned source. When the station initiating the hold returns to idle, the station will receive Hold recall for the I-Hold Recall time then the call is terminated.

  • Page 86: Music On Hold (Moh)

    Issue 2.2 Feature Description and Operation Manual 4.16 Music On Hold (MOH) Description When a call is placed on hold manually (refer to Ref. A) or automatically (refer to Ref. B), the party on hold will hear music. Music On Hold (MOH) is supplied through various music sources.

  • Page 87: On-Hook Dialing

    Issue 2.2 Feature Description and Operation Manual 4.17 On-Hook dialing Description A station can place a call without lifting the handset. When a digit is dialed, the speakerphone is automatically activated. Operation To use On-hook dialing, Dial the number as usual. Consideration ...

  • Page 88: Station And Group Call Coverage

    Issue 2.2 Feature Description and Operation Manual 4.18 Station and Group Call Coverage Description This feature permits a user (the covering station) to receive ring and answer calls directed to a covered station or Station Group. A Flexible button must be assigned at the covering Station for calls to the covered station or group.
  • Page 89 Issue 2.2 Feature Description and Operation Manual Consideration  A station user can cover an SLT extension. An SLT cannot perform the Call Coverage function.  If the Coverage station is in DND, no audible ring will be heard.  Call coverage is not available for Hunt group members. ...

  • Page 90: Station Message Wait/Call Back

    Issue 2.2 Feature Description and Operation Manual 4.19 Station Message Wait/Call Back Description When a user calls a station that is busy, in DND (refer to Ref. B), or does not answer, the calling user can activate Station Message Wait or Call Back. The ipLDK determines if Call Back or Message Wait is activated based on the status of the called station.
  • Page 91 Call Back request is terminated and a Message Wait is activated to the station from the originally called station.  The ipLDK-60 does not support SLT MWI lamps.  When calling a station assigned a VMIB Voice mailbox (refer to Ref. C), activating message wait will connect the user to the station’s mailbox and the greeting is played.

  • Page 92: Time & Date

    Issue 2.2 Feature Description and Operation Manual 4.20 Time & Date Description The Time and Date can be set by the Attendant, in Admin or automatically retrieved from the ISDN or PSTN when available. The ISDN network will send the local time and date in the CONNECT message when the called party answers.

  • Page 93: Digital Key Telephone Features

    Issue 2.2 Feature Description and Operation Manual IGITAL ELEPHONE EATURES Do-Not-Disturb (DND) Description While in DND, the station will not receive ringing for CO line calls or Page announcements and stations calling or transferring calls to a station in DND will receive fast busy tone. CO Line calls to a station in DND are sent to the Attendant or, if enabled, calls forward to the station’s Voice Mailbox.
  • Page 94 Issue 2.2 Feature Description and Operation Manual Admin Programming System Numbering Plan (PGM106, Flexible button 10) Assigns the code to activate DND Do-Not-Disturb (PGM 111, Flexible button 3) Assigns DND to a range of Stations DND Forward to Voice Mail (PGM 113, Flexible button 19) Assigns calls to forward to the Voice Mail when the station is in DND...

  • Page 95: Call Screening

    Issue 2.2 Feature Description and Operation Manual Call Screening Description A keyset can be configured to emulate an Answering Machine to allow the user to screen calls that are sent to the station’s Voice Mailbox. When a call is sent to the user’s mailbox, the caller’s voice can be heard over the speaker of the phone, if idle.
  • Page 96 Issue 2.2 Feature Description and Operation Manual  When the user assigns a Call Screen button, Call Screening is inactive and the LED is Off.  If the user selects to answer a call by pressing the Call Screen button, the voice message is not saved.

  • Page 97: Flexible Buttons

    Issue 2.2 Feature Description and Operation Manual Flexible Buttons Description The Flexible buttons of a DKT or DSS/DLS Console can be assigned for access to CO lines as well as one-button access to other stations and features of the system. The Flexible buttons can be defined by the user or through System Admin.
  • Page 98 Issue 2.2 Feature Description and Operation Manual Press the [TRANS/PGM] button. Press the Flexible button to be assigned. Press the [TRANS/PGM] button. Dial the Feature Code for the desired Feature button. Feature Button Feature Code Call Coverage 46 + Station Mailbox 77 + Mailbox ACD On/Off Duty...
  • Page 99 Issue 2.2 Feature Description and Operation Manual Flexible buttons have broad references, for additional information, reference the feature assigned to the Flexible button. Admin Programming Flexible Button Assignment (PGM 115) Assigns functions to Flexible buttons CO Programming (PGM 112, Flexible button 6) Permits a user to assign CO lines and CO line Groups to the DKT...

  • Page 100: Headset

    Issue 2.2 Feature Description and Operation Manual Headset Description An industry standard headset can be connected to a DKT instead of the handset. The station is programmed for headset operation in place of speakerphone operation, which allows the On/Off button to control the headset state, On or Off-hook. Headset operation and the device to receive ring (headset or speaker) can be assigned through System Admin or through Station User Programming.

  • Page 101: Hot Desk

    Hot Desk Description A DKT may be assigned as Hot Desk phone allowing users (Agents) to login with the ipLDK-60. When an Agent logs in, the Hot Desk will become active and will take on the attributes defined for the Agent’s station number. When the Agent logs off, the Hot Desk station becomes inactive and the Agent’s calls are forward to the user-entered destination.
  • Page 102 Issue 2.2 Feature Description and Operation Manual  The Hot Desk station can be programmed to log-out an active Agent automatically if no action has been taken by the Agent for the Auto Log-out timer.  The Flexible buttons of the Hot Desk station follow the assignments for the logged in agent.

  • Page 103: Multi-Lingual Display

    Issue 2.2 Feature Description and Operation Manual Multi-lingual Display Description The LCD language is normally displayed in the language selected for the system. If desired, the user may select to use English as the display language. Operation To Select an LCD language Press [TRANS/PGM Dial 7 for Supplementary User Programs Dial 1 to change the LCD Language...

  • Page 104: Mute

    Issue 2.2 Feature Description and Operation Manual Mute Description During a conversation, activating Mute will disable the handset microphone or the speakerphone for privacy while continuing to listen to the other party on the phone through the handset or speaker. The DKT will remain muted until the call is terminated or Mute is deactivated.

  • Page 105: One-Time Dnd

    Issue 2.2 Feature Description and Operation Manual One-Time DND Description One-Time DND allows a DKT user to activate DND during a call for the duration of the call. One-Time DND can be activated at any time while during a call, even while receiving a second call.

  • Page 106: Station Relocation

    Issue 2.2 Feature Description and Operation Manual Station Relocation Description A station can be moved from one location (station port) to another without loss of any configuration information using Station Relocation. The user activates Station Relocation, which stores the configuration in a temporary buffer. The phone is then moved to the new location and the configuration information copied to the new station port.

  • Page 107: User Station Programming

    Dial 2-digit ring tone, 01~15, tone heard. [9] CO BELL Dial 2-digit ring tone, 01~15, tone heard. [#] PTT GROUP Not available for ipLDK-60 [1] COS DOWN Changes station to COS 7, intercom calls only Dial Authorization code to return to normal...
  • Page 108 Issue 2.2 Feature Description and Operation Manual Main Menu Sub Menu Entry Remark Enable/disable Message wait call to user’s Configured [7] MW TO MOBILE-EXT registered Mobile phone DKT stations Dial 1=On or 0=Off Set the Alarm Clock [1] SET WAKE UP TIME Dial 4 digit alarm time, dial ‘#’...
  • Page 109 Issue 2.2 Feature Description and Operation Manual Main Menu Sub Menu Entry Remark Data in temporary buffer is written to new [2] RELOCATION IN station port. [3] REGISTER BLUETOOTH DKT w/BTM [4] BLUETOOTH USAGE DKT w/BTM [0] HOT DESK LOG IN DKT w/LCD [*] HOT DESK LOG OUT Logs off of the Hot desk station...

  • Page 110: Station & Hunt Groups

    Issue 2.2 Feature Description and Operation Manual & H TATION ROUPS Hunt Groups Description Calls sent to a Hunt Group are routed to stations in the group based on the type of group and characteristics configured for the group. Five (5) types of groups can be defined: ...
  • Page 111 If the timer expires, the call is routed to the Overflow Destination. When ipLDK-60 sends a call to the external VM processor, in-band DTMF signals are provided to identify actions required of the VM as defined in the VM Dialing Table.
  • Page 112  For ACD, Circular and Terminal Hunt Groups, if the number of queued calls exceeds the Queued Call limit, new incoming CO line calls are disconnected.  The ipLDK-60 communicates with an external VM using in-band DTMF. Reference A. VMIB Announcements B.

  • Page 113: Acd (Automatic Call Distribution) Group & Supervisor

    Issue 2.2 Feature Description and Operation Manual 6.1.1 ACD (Automatic Call Distribution) Group & Supervisor Description A station can be assigned as the ACD Group Supervisor. A station can be the ACD Supervisor for one or multiple ACD groups. The ACD Supervisor receives status information for the group indicating queued calls and time.
  • Page 114 Issue 2.2 Feature Description and Operation Manual To monitor an agent's conversation at ACD supervisor, Call the busy agent and receive busy tone. Press [ACD Status] Flexible button. The supervisor can monitor the agent, but will not send audio to the agent. To Record an agent's conversation at ACD supervisor, Call the busy agent and receive busy tone.
  • Page 115 Issue 2.2 Feature Description and Operation Manual Press the idle [ACD Status] button. The Supervisor Menu displays. Dial ‘3, for the ACD Agent Duty menu. [1] DUTY STATUS [2] DUTY ON/OFF [#] DUTY PRINT To view Agent status from the ACD Agent Duty menu, Dial Agent DUTY STATUS code, ‘1’.
  • Page 116 Issue 2.2 Feature Description and Operation Manual D. Flexible Buttons Admin Programming Station Hunt Groups (PGM 190) Assigns group type and member stations ACD Group Attributes (PGM 191) Assigns characteristics of the ACD Group...

  • Page 117: Acd (Automatic Call Distribution) Statistic Reports

    6.1.2 ACD (Automatic Call Distribution) Statistic Reports The ipLDK-60 can output ACD Statistics periodically or on-demand from the ACD Group Supervisor. Two reports are available, the ACD Group Report and the ACD Agent Report. When periodic reports are configured, on-demand reports are not supported. The reports are output over the Printer port assigned to receive Traffic Reports.
  • Page 118 Issue 2.2 Feature Description and Operation Manual Field(s) Meaning ~(tilt) Start of ACD statistics output =(equal) Delimiter between data Agent number Total call counter Unanswered call counter Average ringing time in seconds Average service time in seconds Line Feed (0x0A) Carriage Return (0x0D) The periodic ACD Group Statistics Report follows the format described in the following chart.
  • Page 119 Issue 2.2 Feature Description and Operation Manual Assigns characteristics of the ACD Group ACD Print Enable (PGM 161, Flexible button 9) Enables automatic printing of ACD statistics ACD Print Timer (PGM 161, Flexible button 10) Defines the interval between ACD reports ACD Clear Database after Print (PGM 161, Flexible button 11) Enables deleting the database after a print-out RS232 Port Settings (PGM 174)

  • Page 120: External Voice Mail

    Issue 2.2 Feature Description and Operation Manual 6.1.3 External Voice Mail Description The system provides support for an adjunct Voice Mail system via connection to SLT ports. When a call arrives for the External VM Group, the system will search the group for an idle port and deliver the call employing terminal or circular hunt based on the External VM Group configuration.

  • Page 121: Intercom Tenancy Group

    Issue 2.2 Feature Description and Operation Manual Intercom Tenancy Group Description A station can be assigned to one of five Intercom Tenancy Groups. Each Intercom Tenancy Group can be assigned an Attendant for control of Day/Night service and to receive dial ‘0’ calls. Each group is also allowed or denied calling to other groups and access to CO lines.

  • Page 122: Conference Services

    Issue 2.2 Feature Description and Operation Manual ONFERENCE ERVICES Conference Room Description In addition to ad-hoc conferencing, users may establish a Conference Room. Other internal and external parties are invited to the conference and can join the conference without further action by the user who established the room.

  • Page 123: B. Multi-Party Conference

    Issue 2.2 Feature Description and Operation Manual Press the [TRANS/PGM] button. Dial the Conference Room number (571 - 579). Dial the password, if assigned. Hang-up to complete the transfer. To view the Conference Room status from the Attendant Station, Press the [TRANS/PGM] button at attendant. Dial the Room Monitor code ‘0 4 7’.
  • Page 124 Issue 2.2 Feature Description and Operation Manual Assigns destinations for DID Type 2 conversion DID/DISA Destination (PGM 167) Assigns destination for DID/DISA call that encounter error, busy, DND, etc.
  • Page 125 Issue 2.2 Feature Description and Operation Manual Multi Party Conference Description The system allows multiple internal and external parties to be connected on a call in a conference. A DKT station user can establish a conference with up to 14 other parties that may include any combination of internal and external parties.

  • Page 126: Paging Conference

    Issue 2.2 Feature Description and Operation Manual Paging Conference Description During a page placed over a Conference Page Zone (zones 506 ~ 510) a second station can join the page and simultaneously transmit audio to the Conference Page Zone along with the original paging station.

  • Page 127: Slt 3-Party Conference

    Issue 2.2 Feature Description and Operation Manual SLT 3-party Conference Description A single line telephone user can initiate a 3-way conference with any combination of CO lines and internal users. Operation To set up a conference from a SLT, Place or receive first call. Momentarily press the hook-switch, the intercom dial tone is received and the active call is placed on exclusive hold.

  • Page 128: Unsupervised Conference

    Issue 2.2 Feature Description and Operation Manual SLT Broker’s Call Description A single line telephone user can alternate between two calls maintaining private conversations with both parties. The parties may be either internal Stations or external CO line calls, and may be incoming or outgoing.
  • Page 129 Issue 2.2 Feature Description and Operation Manual Unsupervised Conference Description A DKT Station user may establish a conference with external parties and exit the conference allowing the external parties to converse privately without supervision from the user. Unsupervised Conference is also established when a DISA caller places a CO line call or a CO line call is sent (transfer or forward) to a CO line.
  • Page 130 Issue 2.2 Feature Description and Operation Manual  The Unsupervised Conference timer will be reset if the internal party re-enters the conference.  Call Progress Tone detection must be enabled for the ipLDK to detect busy and error tones when a CO line to CO line connection is attempted. Reference A.

  • Page 131: Paging Services

     A station, which is not allowed to Page Access, cannot initiate a Page but may still receive announcements.  The ipLDK-60 allows only a single internal Page at a time. Attempting to initiate an internal page including All Call Page while another internal or All Call Page is in progress will return error tone.

  • Page 132: Meet-Me-Page

    Issue 2.2 Feature Description and Operation Manual  After the Page Timeout, the paging connection is released and busy tone is presented to the paging station.  When trying to make a page without lifting handset, “LIFT HANDSET TO PAGE” is displayed on the LCD.
  • Page 133 Issue 2.2 Feature Description and Operation Manual Meet-Me-Page Any station may respond to a “Meet Me” Page request over an Internal or External Page Zone. The user answers the page from any station and is connected to the paging party. A Flexible button of a DKT may be assigned as a Meet Me Page answer button.

  • Page 134: Push-To-Talk (Ptt) Page

    Feature Description and Operation Manual Push-to-Talk (PTT) Page Description The LG-Ericsson WIT-300HE wireless LAN phone incorporates a Push-to-Talk (PTT) page facility. The button can be assigned to access an internal Page zone to send a PTT page to stations in the page zone.

  • Page 135: Sos Page

    Issue 2.2 Feature Description and Operation Manual SOS Page Description The system allows multiple pre-recorded VMIB messages to be used as paging announcements. The user can then quickly send the pre-recorded announcement over the assigned Page Zone. This function is often used to provide an emergency or SOS page. Operation To assign {VMIB SOS Page} at a flexible button, Press the [TRANS/PGM] button.

  • Page 136: Vmib

    Issue 2.2 Feature Description and Operation Manual VMIB Page Message Description A user can record a message in the VMIB that will be played whenever the Station initiates a Page. Operation To record a VMIB Page Message, Press the [TRANS/PGM] button or dial 563. Dial 6 5.
  • Page 137 Issue 2.2 Feature Description and Operation Manual Assigns stations to Internal Page zones Page Warning Tone (PGM 161, Flexible button 4) Enables a beep tone prior to page audio Paging Timeout Timer (PGM 181, Flexible button 10) Sets the time-out for Paging VMIB Access (PGM 113, Flexible button 2) Permits the Station access to the VMIB and a voice mail-box...

  • Page 138: Automatic Park And Page

    Issue 2.2 Feature Description and Operation Manual Automatic Park and Page Description Outside callers reaching a mailbox are allowed to page the user. The caller is placed in the highest available Park Orbit (Ref. A). The system sends a page to notify the user of the call and the Park Orbit where the call is Parked.

  • Page 139: Station Pairs

    Issue 2.2 Feature Description and Operation Manual TATION AIRS Executive/Secretary Description Stations in the system can be assigned as an Executive/Secretary pair. By activating DND, the Executive also activates Unconditional Call Forward to the Secretary, which will forward Executive calls to the Secretary. In addition, Intercom and/or CO calls to the Executive can be assigned to forward to the Secretary regardless of the Executive’s station status by assigning ICM Call to Secretary and CO Call to Secretary options.
  • Page 140 Issue 2.2 Feature Description and Operation Manual Admin Programming Executive/Secretary Table (PGM 229, Flexible 1) Assigns stations as Executive and Secretary CO Call To SEC (PGM 229, Flexible button 2) Enables all Executive CO calls to forward to the Secretary Call Exec If Sec DND (PGM 229, Flexible button 3) Assigns Executive calls to the Secretary in DND to route to the Executive Executive Grade (PGM 229, Flexible button 4)

  • Page 141: Linked-Pair Station

    Issue 2.2 Feature Description and Operation Manual Linked-Pair Station Description A station can be logically linked to a primary station so that the two stations function as a single station. When linked, the two stations effectively act as a single station with the station attributes of the primary station.

  • Page 142: Mobile Phone Support

    Issue 2.2 Feature Description and Operation Manual Mobile Phone Support Description Mobile Phone Support allows a mobile phone to be registered to a station allowing the mobile phone to place and receive calls through the system. ISDN/T1 DID, VoIP CO line and station calls are sent to the user’s ipLDK phone and the active registered mobile phone simultaneously.
  • Page 143 Issue 2.2 Feature Description and Operation Manual Dial ‘3 6’. Dial ‘1’ to activate, or ‘0’ to deactivate Press the [HOLD/SAVE] button. To enable Voice Message Notification to the mobile, Press the [TRANS/PGM] Dial ‘3 7’. Dial ‘1’ to activate, or ‘0’ to deactivate Press the [HOLD/SAVE] button.

  • Page 144: Mobile Phone Remote Menu

    Issue 2.2 Feature Description and Operation Manual  To use the mobile extension as a Hunt group member, enable the Mobile Extension Hunt Calls characteristic in the Mobile Extension Table. References A. Station Message Wait/Call Back B. Call Waiting C. User Station Programming D.
  • Page 145 Issue 2.2 Feature Description and Operation Manual 9.3.1 Mobile Phone Remote Menu Description In many circumstances, the mobile must be able to control call routing, activating and deactivating incoming calls including hunt group calls. The Mobile Phone Remote Menu permits the user to access the system to activate and deactivate Mobile Phone Support as well as forward calls to the user VMIB Voice Mail.

  • Page 146: Miscellaneous Services

    Issue 2.2 Feature Description and Operation Manual 10 M ISCELLANEOUS ERVICES 10.1 Alarm Description The system can be programmed to recognize the status of an external contact from a relay (open or closed). When activated, the System will signal programmed Stations with a single tone repeated at 1-minute intervals or a continuous tone.

  • Page 147: Bgm (Background Music)

    BGM (Background Music) Description A music source connected to the ipLDK-60 can provide music to the speaker of a DKT speaker as Background Music. BGM is only provided while the Station is idle. Ringing, Paging, or going off-hook will terminate BGM.

  • Page 148: Chime Bell

    Issue 2.2 Feature Description and Operation Manual 10.3 Chime Bell Description A station can be configured to activate a Chime at another station. When activated, the assigned station will receive the Chime Bell tone for the Chime Bell timer. In addition, a Chime Bell can be configured to activate the External Loud Bell contact.

  • Page 149: Door Phone

    Issue 2.2 Feature Description and Operation Manual 10.4 Door Phone Description A convenient Door Phone can be connected to the system and stations assigned to receive notification when the Call button on the Door Phone is pressed. Operation To place a call from the Door Phone box, Press the [CALL] button.
  • Page 150 Issue 2.2 Feature Description and Operation Manual Assigns Door Box DSS button to stations ICM Box Music Channel (PGM 171, Flexible button 3) Assigns the BGM Music source for the Door Phone box ICM Box Timer (PGM 181, Flexible button 6) Sets the duration a Door Phone box call will signal assigned Stations...

  • Page 151: External Control Contacts

    Feature Description and Operation Manual 10.5 External Control Contacts The Basic and Expansion cabinets of the ipLDK-60 each have two (2) contacts (total 4) that can be used to activate a Loud Bell, open a door, or connect external paging equipment. 10.5.1...

  • Page 152: External

    Issue 2.2 Feature Description and Operation Manual A DKT can be assigned with a Flexible button to activate a Door Open contact Operation To activate a Door Open contact, Lift the handset or press the On/Off button Dial the Door Open code for the desired contact The contact activates for the Door Open time.

  • Page 153: In-Room Indication

    Issue 2.2 Feature Description and Operation Manual 10.6 In-Room Indication Description The Supervisor of an In-Room group can indicate their presence to other members of the group. When activated by the Supervisor, the In-Room button LED at each member station illuminates. Up to ten (10) In-room groups can be configured with up to twenty (20) members excluding the Supervisor in each group.

  • Page 154: Station Port Blocking

    Issue 2.2 Feature Description and Operation Manual 10.7 Station Port Blocking Description A station port can be blocked placing the port out-of-service. Consideration  Attendants and stations allowed Admin access cannot be blocked.  Both stations of a Linked pair are blocked if ether is blocked. ...

  • Page 155: Wake-Up Alarm

    Issue 2.2 Feature Description and Operation Manual 10.8 Wake-up Alarm Description The station can be programmed by the user or the Attendant to provide an Alarm clock call for use as a wake-up call or reminder. The Alarm clock can be set as a one-time event or to occur daily.
  • Page 156 Issue 2.2 Feature Description and Operation Manual Dial the station range that was to be alerted, for a single station, enter ‘＊’ as the second station. Press the [HOLD/SAVE] button. To erase the Wake up Fail message from the Attendant Station Call the non-responding Station Consideration ...

  • Page 157: Voice Services

    Issue 2.2 Feature Description and Operation Manual 11 V OICE ERVICES 11.1 Company Directory Description A CCR Table can include the Company Directory as a destination for a caller dialed digit. In the directory, the caller enters characters from the dial pad and the system matches entries with programmed user and virtual mailbox names.
  • Page 158 Issue 2.2 Feature Description and Operation Manual Enables and assigns attributes to a virtual mailbox Virtual Mailbox First Name (PGM 129, Flexible button 22) Assigns the Virtual Mailbox first name in the Company Directory Virtual Mailbox Last Name (PGM 129, Flexible button 23) Assigns the Virtual Mailbox last name in the Company Directory CCR (PGM 228) Defines the destination for a dialed digit as the Company Directory...

  • Page 159: Two-Way Recording

    Issue 2.2 Feature Description and Operation Manual 11.2 Two-way Recording Description This feature allows a user to record a CO line call to the station’s mailbox. Two-way Recording can be enabled only for DKT stations and the station must have a Flexible button assigned as a {Record} button or, for the 6200 series, the Record softkey may be used.

  • Page 160: Vmib Auto Attendant Announcement

    Issue 2.2 Feature Description and Operation Manual 11.3 VMIB Auto Attendant Announcement Description An announcement can be recorded with a corresponding CCR table and assigned as a back-up Attendant. Should the Attendant not answer an incoming CO line call in the DID/DISA answer time, the call is sent to the Auto Attendant announcement.

  • Page 161: Vmib System Greetings And Prompts

    Issue 2.2 Feature Description and Operation Manual 11.4 VMIB System Greetings and Prompts Description The VMIB incorporates memory for System Greetings and various voice prompts. System Greetings, which are recorded from the System Attendant, are used for Hunt Groups, Auto Attendant, etc.
  • Page 162 Issue 2.2 Feature Description and Operation Manual Other pre-recorded prompts stored in the VMIB memory are fixed and cannot be changed by the Attendant. A greeting can be recorded locally by the Attendant or, when defined as a CCR destination, from a remote location.
  • Page 163 Issue 2.2 Feature Description and Operation Manual Reference A. Station Hunt Groups B. Auto Attendant Message C. DISA D. DID E. VMIB Voice Mail Admin Programming VMIB Message Retrieve Date/Time (PGM 113, Flexible button 9) Enables playing the Time & Date stamp for VMIB voice messages VMIB Access (PGM 113, Flexible button 2) Permits the station access to the VMIB and a Voice mail-box CCR Table (PGM 228)

  • Page 164: Vmib Voice Mailbox

    Issue 2.2 Feature Description and Operation Manual 11.5 VMIB Voice Mailbox 11.5.1 Incoming VMIB Voice Mail Description Calls to a station may be sent to the user’s VMIB mailbox. The caller receives the user’s greeting and can leave a voice message. A message must be longer than the Valid User Message time and cannot exceed the User Record time.
  • Page 165 Issue 2.2 Feature Description and Operation Manual  Each Voice Mailbox is assigned a COS that will affect operations including message retention. Reference A. VMIB User Greeting B. VMIB System Greetings C. Managing VMIB Voice Mail D. Call Forward E. Preset Call Forward F.

  • Page 166: Announcement Only Mailbox

    Issue 2.2 Feature Description and Operation Manual 11.5.2 Announcement only Mailbox Description A mailbox can be configured to provide an announcement only and not provide incoming message storage. After the announcement is played, the call is disconnected or returned to the previous announcement.

  • Page 167: Administrative Mailbox

    Issue 2.2 Feature Description and Operation Manual 11.5.3 Administrative Mailbox Description A Mailbox may be assigned as an Administrator allowing the user access to other mailboxes and the administration menu to add, delete, or reset a mailbox password to default (station number).
  • Page 168 Issue 2.2 Feature Description and Operation Manual To record and send a Broadcast Message Dial 5 Enter the Broadcast Message number (01 ~ 10)  Dial 1 to listen  Dial 2 to record a new greeting  Dial 3 to delete the existing greeting Dial # to cancel To record a Mailbox Name Dial 6...

  • Page 169: Managing Vmib Voice Mail

    For SLTs, stutter dial tone is received when lifting the handset. The ipLDK-60 can be further configured to notify the user with a telephone call announcing the new message or an e-mail citing the new messages. The station may review, save, delete, reply or transfer the message to another station.
  • Page 170 Issue 2.2 Feature Description and Operation Manual VMIB Message Wait CLI Message Wait External VM Group Message Wait  A VMIB message may also include a CLI Message Wait. In this case, deleting the VMIB message also deletes CLI Message Wait. ...
  • Page 171 Issue 2.2 Feature Description and Operation Manual Class of Service settings for Voice mailboxes, including Msg retention and Msg marking (Confirm, Private, or Urgent)

  • Page 172: New Message Notification

     For e-mail notification, an SMTP e-mail account must be established for the system to send mails. The SMTP e-mail account information must also be configured in the ipLDK-60. Reference A. Incoming VMIB Voice Mail Admin Programming...

  • Page 173: Message Reply

    Issue 2.2 Feature Description and Operation Manual 11.5.6 Message Reply Description A user can send a reply to messages received from other internal system users. After listening to a message, the user is given the option to reply to the message. If the user selects to reply, option voice prompts are provided to instruct the user on recording and sending the reply.
  • Page 174 Issue 2.2 Feature Description and Operation Manual 11.5.7 Forward A Message Description A user can forward a copy of a Voice Message to another user’s VMIB (Voice Mail In-box). A comment can be recorded and sent with the copy of the message. Operation After hearing a message, Dial 6, mailbox number request plays...
  • Page 175 Issue 2.2 Feature Description and Operation Manual 11.5.8 Add a Comment Message Description A user can add a comment to the current message prior to replying or forwarding a copy of the message to another user. Operation While after hearing a message, Press the Add softkey, the record prompt plays Follow the voice prompt instructions record a message that is added to the beginning of the current message.

  • Page 176: Send A Message

    Issue 2.2 Feature Description and Operation Manual 11.5.9 Send A Message Description A user may record and send a message to another user’s mailbox or to a distribution list of mailboxes. The message can be marked as normal or private and for normal or urgent delivery.
  • Page 177 Issue 2.2 Feature Description and Operation Manual 11.5.10 Managing Personal Options Description The Personal Options selection from the Mailbox main menu permits the user to define up to five (5) distribution lists that may be used in place of a mailbox number when sending or forwarding a message.

  • Page 178: 11.5.11 Virtual Mailbox

    11.5.11 Virtual Mailbox Description The ipLDK-60 incorporates Virtual mailboxes (200 ~ 249), which operate in the same manner as a Station Voice Mailbox except that no physical station is associated with the mailbox. Calls maybe transferred to the Virtual Mailbox or routed automatically through the DID/DISA or CCR features.

  • Page 179: 11.5.12 Remote Vmib Mailbox Control

    Issue 2.2 Feature Description and Operation Manual 11.5.12 Remote VMIB Mailbox Control Description A user can access the VMIB mailbox from a remote location through the ipLDK DID/DISA (refer to Ref. A) facilities. Once accessed, the user can manage voice messages, cancel user activated Call Forward, or listen to and change the User Greeting.

  • Page 180: 11.5.13 Recording User Greetings

    Issue 2.2 Feature Description and Operation Manual 11.5.13 Recording User Greetings Description Station users with VMIB access can record a Primary and Temporary User Greeting. Normally, when a call is sent to the user’s mailbox, the primary greeting is played. When a Temporary Greeting is recorded, the caller receives the temporary greeting in place of the primary greeting.

  • Page 181: Call Statistics & Traffic Analysis

    Issue 2.2 Feature Description and Operation Manual 12 C & T TATISTICS RAFFIC NALYSIS 12.1 Account Code Description Station users may allow tracking of specific calls by entering a non-verified variable length identifier (up to 12 digits) for a call. The identifier or “Account Code” is output as part of the Station Message Detail Record (SMDR) for the call.

  • Page 182: Lost Call Print-Out

    Issue 2.2 Feature Description and Operation Manual 12.2 Lost Call Print-out Description ipLDK can provide information for calls that are terminated by the caller before answered or while on hold. The system will output records for these ‘Lost calls’ in real-time and will maintain a lost call summary count for on-demand reporting.

  • Page 183: Smdr (Station Message Detail Recording)

    Issue 2.2 Feature Description and Operation Manual Connect the device to receive call records to the system serial port Press the [TRANS/PGM] button. Dial ‘0 1 1 7’ at Attendant station. The lost call count of record is printed in the PC connected in the system. To clear the Lost Call count from the System Attendant, Press the [TRANS/PGM] button.
  • Page 184 Issue 2.2 Feature Description and Operation Manual 12.3 SMDR (Station Message Detail Recording) Description SMDR (Station Message Detail Recording) provides detailed information on incoming and outgoing calls. Information detailed in the SMDR record includes outgoing CO Line, dialed number, time, date, station that placed or answered the call, duration of call, etc. ipLDK SMDR assignable options permit recording of all external calls, all external outgoing calls or long distance toll calls, calls that exceed a fixed duration and intercom calls including Page and SMS activity.
  • Page 185 Issue 2.2 Feature Description and Operation Manual Consideration  IpLDK determines a long distance call based on the long distance code (digits dialed as the first digit to access toll facilities) or the number of dialed digits. If the user-dialed digits match an SMDR LD code, the number of digits exceeds SMDR LD digit counter or the digits do not match a digit sequence in the Local Codes table, the call is considered an LD call.

  • Page 186: Traffic Analysis

    Issue 2.2 Feature Description and Operation Manual 12.4 Traffic Analysis Description The ipLDK can monitor, store and, periodically or upon request, output various traffic statistics covering system resources. The output from the system can be used to:  Monitor and evaluate system performance ...
  • Page 187 Issue 2.2 Feature Description and Operation Manual To print a traffic report from the System or a Main Attendant, Press the [TRANS/PGM] button. Dial the report code, ‘0 1 2 1’ or ‘0 1 2 4’ – ‘0 1 2 9’. ...

  • Page 188: Attendant Reports

    Issue 2.2 Feature Description and Operation Manual 12.4.1 Attendant Reports Description The Attendant Traffic Report covers operational statistics for the Attendants. The Traffic Report is printed periodically or on-demand when requested by the System or a Main Attendant. The following is a sample report with descriptions of the report fields. Site Name : abc co Report Type : Attendant Traffic Report- Today Peak Date : 06/05/02 08:34...
  • Page 189 Issue 2.2 Feature Description and Operation Manual Admin Programming RS232 Port Settings (PGM 174) Defines characteristics of the system RS-232C port Print Port Selection (PGM 175) Assigns the printer port to receive the reports...

  • Page 190: Call Reports

    Issue 2.2 Feature Description and Operation Manual 12.4.2 Call Reports Call activity statistics are provided in the Hourly Call and Call Summary Reports. Hourly Call Report The Hourly Call Report covers hourly-completed call activity for the selected Analysis period. The report indicates the number of completed calls for each hour during the Analysis period as shown below.

  • Page 191: Co Reports

    Issue 2.2 Feature Description and Operation Manual 12.4.3 CO Reports Description The CO/IP Traffic Summary and Hourly reports provide statistics on a summary or hourly basis for CO/IP Group activity. The following provides a sample report and description of the major fields in the report.
  • Page 192 Issue 2.2 Feature Description and Operation Manual Reference A. Attendant Position B. SMDR Admin Programming RS232 Port Settings (PGM 174) Defines characteristics of the system RS-232C port Print Port Selection (PGM 175) Assigns the printer port to receive the reports...

  • Page 193: Hardware Unit Reports

    Issue 2.2 Feature Description and Operation Manual 12.4.4 Hardware Unit Reports The Hardware Usage report provides statistics for the system’s special Hardware resources such as the VMIB as shown in the following sample report. Site Name : abc co Report Type : Hardware Usage Summary Report- Today Peak Date : 06/05/02 08:34 ==================================================================================== Unit Num...

  • Page 194: Attendant Services

    Issue 2.2 Feature Description and Operation Manual 13 A TTENDANT ERVICES 13.1 Attendant Date/Time Display Control Description The LCD of the DKT and IP Phones display the date and time while the phone is idle. The date may be displayed in either the month-day-year or the day-month-year format. The time is displayed in either the 12 or 24-hour format.

  • Page 195: Attendant Call & Queuing

    Issue 2.2 Feature Description and Operation Manual 13.2 Attendant Call & Queuing Description When a users dials the Attendant call code (default ‘0’), the system will place a call to the Attendant associated with the calling station. If the station is part of an Intercom Tenancy Group, the call is sent to the group Attendant.

  • Page 196: Attendant Forward

    Issue 2.2 Feature Description and Operation Manual 13.3 Attendant Forward Description An Attendant can forward calls to other stations in the system. When the Attendant activates Unconditional Call Forward, the receiving station, if a DKT, will act as an Alternate Attendant with access to Attendant features.
  • Page 197 Issue 2.2 Feature Description and Operation Manual Defines the Call Forward activation code for SLTs System Numbering Plan (PGM 106, Flexible button 16) Defines the code to cancel DND/FWD and Absent Message Call Forward (PGM 111, Flexible button 2) Permits stations access to Call Forward Call Forward No Answer Timer (PGM 181, Flexible button 1) Sets the timer for No answer Forward Allow Off-Net Call Forward (PGM 111, Flexible button 18)

  • Page 198: Attendant Intrusion

    Issue 2.2 Feature Description and Operation Manual 13.4 Attendant Intrusion Description When an Attendant calls a busy Station, the attendant can intrude upon the conversation and can hear, and will be heard by both parties in the conversation. A tone is available to notify the parties of the intrusion.

  • Page 199: Attendant Override

    Issue 2.2 Feature Description and Operation Manual 13.5 Attendant Override Description An Attendant can override the DND state at another station to call or transfer a call to the station. Operation To override a station in DND from an Attendant while receiving DND tone, Dial ‘’.

  • Page 200: Attendant Positions

    Issue 2.2 Feature Description and Operation Manual 13.6 Attendant Positions Description An Attendant receives Attendant calls and provides call coverage of common CO lines, unanswered CO recall coverage, Day/Night service control and other supervisory services. The ipLDK provides for up to five (5) stations to be assigned as a member of the Main Attendant group.

  • Page 201: Attendant Recall

    Issue 2.2 Feature Description and Operation Manual 13.7 Attendant Recall Description If a CO call (transferred or held) is unanswered by the destination station in the I-Hold Recall time, the Attendant will receive the recall signal (refer to Ref. A and B). The Attendant receives the recall for the Attendant Recall Timer.

  • Page 202: Co Call Forward Off-Net

    Issue 2.2 Feature Description and Operation Manual 13.8 CO Call Forward Off-Net Description An Attendant can direct the system to re-route (forward) incoming CO line calls to a directory (telephone) number outside the system assigned to a Speed Dial. When a call is received on the CO line, the system immediately accesses an outgoing CO line and dials the telephone number from the Speed Dial number.
  • Page 203 Issue 2.2 Feature Description and Operation Manual Assigns Attendant Station for the Tenancy group Open Loop Detect Timer (PGM 142, Flexible button 13) Sets the duration of an open loop for disconnect supervision on analog lines Unsupervised Conference Timer Extend Enable (PGM 160, Flexible button 18) Enables extending an Unsupervised Conference Attendant Assignment (PGM 164) Assigns System and Main Attendants...

  • Page 204: Day/Night Service

    Issue 2.2 Feature Description and Operation Manual 13.9 Day/Night Service Description The ipLDK provides for five (5) service modes; the active mode determines CO line ring destinations and DISA operation as well as the COS for an outgoing call. CO line ring and DISA are assigned for Day, Night, Lunch, Weekend and On-Demand service.
  • Page 205 Issue 2.2 Feature Description and Operation Manual E. Attendant Positions F. Loud Bell G. UNA H. DISA Admin Programming Intercom Tenancy Group Attendant (PGM 120, Flexible 1) Assigns Attendant Station for the Tenancy group Attendant Assignment (PGM 164) Assigns System and Main Attendants Weekly Time Table (PGM 233) Sets the times of day for Automatic Service Mode operation...

  • Page 206: Dss/Dls Consoles

    Issue 2.2 Feature Description and Operation Manual 13.10 DSS/DLS Consoles Description The Attendants and other DKT stations may be equipped with DSS/DLS Consoles that provide an additional 48 Flexible buttons each. The buttons function as any other Flexible button on the associated DKT.

  • Page 207: 13.11 Door Phone Bgm Control

    Issue 2.2 Feature Description and Operation Manual 13.11 Door Phone BGM Control Description A Door Phone box can play BGM while idle. An Attendant can select the source music channel sent to the Door Phone. Operation To select the music source from the Attendant, Press the [TRANS/PGM] button.

  • Page 208: 13.12 Outgoing Access Control

    Issue 2.2 Feature Description and Operation Manual 13.12 Outgoing Access Control Description An Attendant can take a CO line out-of-service for outgoing calls. When disabled, calls cannot be placed on the CO line however, incoming CO calls are not affected. Operation To set a CO line in/out-of- service for outgoing calls from the Attendant, Press the [TRANS/PGM] button.

  • Page 209: 13.13 Station Feature Cancel

    Issue 2.2 Feature Description and Operation Manual 13.13 Station Feature Cancel Description An Attendant can cancel features - such as DND, Call Forward and Pre-selected messages – active at other stations (refer to Ref. A, B, or C). Operation To disable active features at a station from an Attendant, Press the [TRANS/PGM] button.

  • Page 210: Isdn Service

    ‘B’ (Bearer) channel. Separating the signaling and content channels provides more efficient control and bandwidth. The ipLDK-60 supports the ISDN Primary Rate Interface (PRI). This interface provides high- speed digital services for multiple bearer channels. In the ETSI standard, 30 bearer channels, 1 framing channel and a signaling channel are provided.
  • Page 211 Issue 2.2 Feature Description and Operation Manual Consideration  CLI Message Wait is available for calls to a DKT w/LCD from ISDN or VoIP DID lines only. The station must have CLI Message Wait and CLIP Display enabled.  The system can store 500 CLI Messages and, should the buffer fill, the system will output the buffer full message on the RS-232 port.

  • Page 212: Cli Transit Service

    Issue 2.2 Feature Description and Operation Manual 14.2 CLI Transit Service Under certain situations, the ISDN Station Attributes are not appropriate for the ipLDK to determine the outgoing CLI. In particular, calls placed on ISDN CO lines  by a DISA caller, ...
  • Page 213 Issue 2.2 Feature Description and Operation Manual A. Calling/Connected Line Identification Restriction DISA B. Outgoing Call ID Service C. DISA D. DID E. Walking Class of Service F. Least Cost Routing (LCR) Administration CLI Transit Type (PGM 143, Flexible button 7) Defines the type of CLI treatment for transit calls...

  • Page 214: Clip/Colp (Calling/Connected Line Identification Presentation)

    Issue 2.2 Feature Description and Operation Manual 14.3 CLIP/COLP (Calling/Connected Line Identification Presentation) Description ISDN CO lines present Calling Line Identification (CLI) for incoming calls in the Call Set-up message to the ipLDK, identifying the incoming caller. These CO lines also provide Connected Line Identification (COL) for outgoing calls in the Call Connect message to the ipLDK, identifying the answering caller.

  • Page 215: Outgoing Call Id Service

    Issue 2.2 Feature Description and Operation Manual CID Name/Number (PGM 147, Flexible button 2) Determines the displayed CID information (Name and/or Number) International Access Code (PGM 200, Flexible button 7) Assigns International Access Code for the system, maximum 4 digits My Area Code (PGM 200, Flexible button 9) Assigns the Area Code for the system, maximum 6 digits My Area Prefix Code (PGM 200, Flexible button 10)
  • Page 216 Issue 2.2 Feature Description and Operation Manual B. CLI Transit Service Admin Programming EXT/CO ATD (PGM 114, Flexible button 5) Assigns use of the station (EXT) or Attendant number for the CLI body Station CLI Type (PGM 114, Flexible button 18) Selects Short or Long CLI when EXT is assigned ISDN CLI STA (PGM 114, Flexible button 12) Assigns the CLI body digits when the station CLI type is assigned as Short...

  • Page 217: Clir/Colr (Calling/Connected Line Identification Restriction)

    Issue 2.2 Feature Description and Operation Manual 14.4 CLIR/COLR (Calling/Connected Line Identification Restriction) Description The system will send calling and connected party identification to the ISDN in the appropriate messages. Identification messages may be restricted, not reported, to the far-end user. Calling Line Identification Restriction and Connected Line Identification Restriction may be enabled in the system or the user may assign Flexible buttons for restricting CLIP and COLP on a per call basis.

  • Page 218: Incoming Calling Line Id (Iclid) Routing Of Did Calls

    Issue 2.2 Feature Description and Operation Manual 14.5 Incoming Calling Line Id (ICLID) Routing of DID Calls Description When a call is received on a line assigned for DID service, the ipLDK will compare the CLI with entries in the ICLID Table. The ICLID Table has two entries for each record, the CLI and an index to the Flexible DID Table for routing.

  • Page 219: Isdn Supplementary Services

    ISDN Supplementary Services Description In many cases, the ISDN service provider offers enhanced services, to which a user may subscribe. ipLDK-60 allows access to Call Deflection or Call Reroute ISDN “Supplementary Service” implemented under the ETSI regime as described below. 14.6.1...

  • Page 220: Isdn Call Reroute, Cfnr (Call Forward No-Response)

    Issue 2.2 Feature Description and Operation Manual  ISDN lines that support Call Deflection must be enabled for ISDN Call Deflection in the ipLDK database.  The ISDN may limit the number of Call Deflections for a call, if the call has been deflected before being offered to the ipLDK, the ISDN may reject the deflection request.
  • Page 221 Issue 2.2 Feature Description and Operation Manual  The Call Deflection Supplementary Service is defined by the ETS300-201/205 standards and must be supported by the ISDN.  ISDN lines that support Call Reroute must be enabled for ISDN Call Reroute in the ipLDK database.

  • Page 222: Keypad Facility

    Issue 2.2 Feature Description and Operation Manual 14.7 Keypad Facility Description The ISDN Keypad Facility Information Element (IE) may enable the user to activate certain ISDN services (e.g. Off-Net Forward). To access this facility, the station must be allowed Off- Net Forward and have a {Keypad Facility} Flexible button.
  • Page 223 Issue 2.2 Feature Description and Operation Manual Keypad Facility (PGM 114, Flexible button 6) Enables/disables Keypad facilities at stations...

  • Page 224: Multiple Subscriber Number (Msn)

    Issue 2.2 Feature Description and Operation Manual 14.8 Multiple Subscriber Number (MSN) Description MSN enables assigning multiple subscriber numbers to one ISDN Interface, allowing Direct- Dial-In like call delivery. In addition, Sub-Address information may be included as additional digits in the Called Party Number Information Element allowing for similar call routing by the ipLDK.

  • Page 225: Prefix Code Dialing Service (Ukraine)

    Issue 2.2 Feature Description and Operation Manual 14.9 Prefix Code Dialing Service (Ukraine) Description When a user dials a number, the system compares the digits with the Enblock Code Table, if a match is found; the call is processed based on the Enblock Code Table instructions. Consideration ...

  • Page 226: Voip Service

    Up to 16 IP Phones, which include Phontage softphones, can be registered with an ipLDK-60. Each active call from/to an IP Phone or IP CO line requires a VOIB IP channel. When all channels are busy, such calls will receive fast-busy tone as an indication of all channels busy.

  • Page 227: Configuring H.323 Gatekeeper Mode

     VOIB CO lines can be used to support mobile extensions.  A H.323 line can be shared by multiple ipLDK-60 users as a common (‘Normal’) line.  The system can be equipped with eight (8) VoIP channels that are used to support IP Trunks, IP Phones and Phontage IP softphones and may be used to support Private Networking.
  • Page 228  VOIB CO lines can be used to support mobile extensions.  An H.323 line can be shared by multiple ipLDK-60 users as a common (‘Normal’) line.  The system can be equipped with eight (8) VoIP channels that are used to support IP Trunks, IP Phones and Phontage IP softphones and may be used to support Private Networking.

  • Page 229: Ip Address Dialing

    Issue 2.2 Feature Description and Operation Manual 15.2 IP address Dialing Description ipLDK users can call place calls over IP lines using the IP address of the called party. Operation To call an IP address, Select an IP CO line. Dial the IP address (use the * to dial the dots “.”...

  • Page 230: Ip Phone Support

    IP Phone Support Description The ipLDK-60 can support up to 16 IP Phones. Each IP Phone registers with the ipLDK employing the MAC address of the IP Phone. The IP Phone sends a registration request to the IP address of the ipLDK assigned in the IP Phone. The ipLDK will compare the MAC address in the registration and, if a match is found in the IP Phone Table, registration is allowed.
  • Page 231 Issue 2.2 Feature Description and Operation Manual Sets the delay before calls automatically forward to the user’s VMIB mailbox Mobile Extension (PGM 236) Assigns characteristics for the Mobile Extension feature VOIB Slot Assignment for RSG/IP Phones (PGM 380) Assigns the number of IP channels for IP Phones RSG/IP Phone Port Number Assignments Assigns the number of IP Phones to be supported RSG/IP Phone Attributes I (PGM 382)

  • Page 232: Sip (Session Initiation Protocol)

    SDP (Session Description Protocol) to describe the desired connection characteristics and other lower layer protocols. ipLDK-60 operates in two distinct SIP modes based on the SIP call server routing of incoming calls. The first mode is based on the SIP Register ‘method’; in this case, the system registers a SIP User ID to the SIP call server ‘Registrar’, which identifies the location to receive calls.

  • Page 233: Configuring Sip Registered Lines

     MSN tables, COLP, CLIP, CLI Message Wait, etc. apply to VOIB CO lines.  VOIB CO lines can be used to support mobile extensions.  A SIP Registered line can be shared by multiple ipLDK-60 users as a common (‘Normal’) line.
  • Page 234  MSN tables, COLP, CLIP, CLI Message Wait, etc. apply to VOIB CO lines.  VOIB CO lines can be used to support mobile extensions.  A SIP Registered line can be shared by multiple ipLDK-60 users as a common (‘Normal’) line.

  • Page 235: Private Networking

    ETWORKING Description The ipLDK-60 can be linked with other systems over a private network to reduce costs while providing access to common communications features and sharing resources across the network. ipLDK supports two standards based protocols for basic networking functions and LG-Ericsson protocols for advanced network features (e.g., BLF Presence Manager).

  • Page 236: Busy Lamp Field (Blf) Manager

    The LED of a [Net DSS] button provides the BLF (idle or busy) indication for the assigned station. When only two ipLDK-60 systems are networked, BLF status is provided directly between the two systems with each serving as the others BLF GateKeeper.

  • Page 237: Co Transit - In

    Issue 2.2 Feature Description and Operation Manual 16.2 CO Transit - In Description When a DID call is received by a networked system, the system will attempt normal DID call routing. The ICLID table is examined, followed by the MSN table, then the defined DID number conversion is completed.

  • Page 238: Co Transit - Out

    Issue 2.2 Feature Description and Operation Manual 16.3 CO Transit - Out Description CO Transit-Out increases efficiency of CO lines and reduces call costs by routing outgoing CO calls to the nearest appropriate point in a network of systems. A user at one system can dial the appropriate CO line access code for lines in the remote system.

  • Page 239: Centralized Attendant Service (Cas)

    Issue 2.2 Feature Description and Operation Manual 16.4 Centralized Attendant Service (CAS) Description Calls can be routed over the network to the Attendants of another system to provide Centralized Attendant Service (CAS). A local System Attendant can route local Attendant calls to the Central Attendants and calls to networked systems can directly ring the Centralized Attendants.

  • Page 240: Centralized Vm (Voice Mail) Service

    VM properly. Consideration  The centralized VM must be configured in the central ipLDK-60 system to which it is attached as a Network VM. The Voice Mail Dialing table and other characteristics of the Network VM are established in the central ipLDK-60 system.

  • Page 241: Common Network Services

    Issue 2.2 Feature Description and Operation Manual 16.6 Common Network Services An array of features is supported over the network employing the same operational procedures as the ipLDK itself. Common features supported include:  Station calling  Call Transfer  Conference ...

  • Page 242: Network Call Forward

    Issue 2.2 Feature Description and Operation Manual  If the originator does not answer the call back ring within the Call Back ring time (30 seconds), the call is dropped. Reference A. Station Message Wait/Call Back Admin Programming Networking Basic Attribute (PGM 320) 16.6.3 Network Call Forward Description...

  • Page 243: Network Call Transfer

    Issue 2.2 Feature Description and Operation Manual  Call Forward Follow-me is not available between networked systems. Confirmation tone is provided to the user even though Call Forward ‘Follow-Me’ is not allowed. Reference A. Call Forward B. Preset Call Forward C.

  • Page 244: B. Network Camp-On, Call Offer

     Call Offer is only applied when calling a station that is in an active call state.  Network Camp-on is not available with conference or page.  The ipLDK-60 System does not support Network Camp-on over ISDN CO lines employing QSig.

  • Page 245: Network Identification Service

    Issue 2.2 Feature Description and Operation Manual Reference A. Unsupervised Conference Consideration  If the Conference initiator returns to idle, the conference will be terminated.  The maximum number of networked stations in a conference is 3.  An IP phone cannot initiate a conference with stations in a networked system. Admin Programming Networking Basic Attribute (PGM 320) Network Routing Table - Numbering Plan (PGM 324)

  • Page 246: Network Station To Station Call

    Issue 2.2 Feature Description and Operation Manual  Network MWI is available to DKT stations with an LCD only.  When the non-responding station replies to the CLI Message Wait, the system will use a CO line from the appropriate Network CO group. Reference A.

  • Page 247: Network Configuration

    Issue 2.2 Feature Description and Operation Manual 16.7 Network Configuration 16.7.1 ISDN QSig Description When ipLDK systems are networked using a PRI, QSig protocol is employed. The CO Lines (channels of the PRI) must be correctly assigned for DID/MSN service and appropriate DID configuration (DID Conversion Type and DID Digit Mask) must be assigned.
  • Page 248 Issue 2.2 Feature Description and Operation Manual for the remaining station number digits. The Numbering Plan code for networked station to station calls is the first digit of the Station Numbering Plan of the network system followed by ‘*’ as a wild card for the remaining station number digits, e.g., 2**, 3**, etc. A Network Numbering Plan code is required for each networked system to allow station to station and DID call routing over the network.
  • Page 249 Issue 2.2 Feature Description and Operation Manual CO Group 01 CO line range 04 ~ 15 PRI lines Type: DID/MSN DID Conversion Type 1, use digits from network as received to route call CO line range 16 ~ 18 analog lines Type: Normal, DISA Service On/Off CO line 16 CO Group 00, Private line CO lines 17 &...
  • Page 250 Issue 2.2 Feature Description and Operation Manual Alternate Speed Dial bin: as required Firewall Routing: as required Index 003 System Use: Net, internal network call Number Plan Code: 3**, local station call Network CO Group: 01 Alternate Speed Dial bin: as required Firewall Routing: as required Index 004 System Use: Net, internal network call to Voice Mail...
  • Page 251 Issue 2.2 Feature Description and Operation Manual Firewall Routing: as required Index 003 System Use: Net, internal network call Number Plan Code: 2**, local station call Network CO Group: 01 Alternate Speed Dial bin: as required Firewall Routing: as required Index 004 System Use: Net, internal network call to Voice Mail Number Plan Code: 620, Network Voice Mail...

  • Page 252: Voip Networking

    Issue 2.2 Feature Description and Operation Manual 16.7.2 VOIP Networking Description When ipLDK systems are networked using a H.323, additional features are supported employing H.450.01-12. The CO lines (individual VOIB channels) must be correctly assigned for DID/MSN service and appropriate DID configuration (DID Conversion Type and DID Digit Mask) must be assigned.
  • Page 253 Issue 2.2 Feature Description and Operation Manual  PSTN, use to place a call that terminates to a public network  Net, use to access internal resources (stations, paging, etc.) of a networked system 12. Enter Numbering Plan code digits, up to 16. 13.
  • Page 254 Issue 2.2 Feature Description and Operation Manual Index 201 to 234 route to stations 100 to 133 respectively Index 300 to 313 route to stations 200 to 213 respectively Index 400 to 428 route to stations 300 to 328 respectively CO line range 16 ~ 23 VoIP lines Type: DID/MSN DID Conversion: Type 1, use as is...
  • Page 255 Issue 2.2 Feature Description and Operation Manual CO Line range ?? to ?? Network CO Line Group 02 Network CO Line Type: PSTN for CO Transit-out VOIB Mode H.323 Branch 1 CO line range ?? to ?? Network CO Line Group 01 Network CO Line Type: Net for internal network calling CO Line range ?? to ?? Network CO Line Group 02...
  • Page 256 Issue 2.2 Feature Description and Operation Manual CPN IP Information: IP address of Branch 2 VOIB Alternate Speed Dial bin: as required Firewall Routing: as required Index 004 System Use: Net, internal network call to Voice Mail Number Plan Code: 620, Network Voice Mail Network CO Group: 01 CPN IP Information: IP address of HQ VOIB Alternate Speed Dial bin: as required...
  • Page 257 Issue 2.2 Feature Description and Operation Manual Gateway: address for Branch 1 VOIB Subnet mask: mask for Branch 1 VOIB VOIB mode: H.323 Branch 2 IP Address: IP address of Branch 2 VOIB Gateway: address for Branch 2 VOIB Subnet mask: mask for Branch 2 VOIB VOIB mode: H.323...

  • Page 258: Network Firewall Routing

    Issue 2.2 Feature Description and Operation Manual 16.8 Network Firewall routing Description In order to provide routing through a Firewall, each system in a network can be assigned to use the Firewall IP address allowing communications through the firewall. Consideration ...

  • Page 259: Admin & Maintenance

     As a default, the System Attendant at station 100 (station port 01) can access the database. Any DKT station(s) can be allowed to access and modify the ipLDK-60 database.  SIP Attributes 1 and 2 are only accessible with the PC Admin and are not available to a...
  • Page 260 Issue 2.2 Feature Description and Operation Manual  The [SAVE] button must be pressed after data entry to store the input.  Database access is allowed to only a single user, DKT or PC Admin at a time; simultaneous database access is not allowed. Admin Programming Admin access (PGM 113, Flexible button 1) Enables station to access the system database.

  • Page 261: Lock-Key Operation

    Lock-key operation Description ipLDK-60 supports a number of software applications including Private Networking, ez- Attendant, ez-Phone, Phontage and TAPI. The system software includes 60-day trial license of the applications. In addition, the software includes the ability to support two Phontage IP softphones.

  • Page 262: Pc Admin, On-Line

    When using the modem connection for PC Admin access, the system must be equipped with the ipLDK-60 Modem Unit (ModU) as detailed in the Description and Installation manual. The modem automatically answers an incoming call when the configured ‘dedicated’ CO line or ‘associated’...
  • Page 263 Issue 2.2 Feature Description and Operation Manual C. Lock-key operation D. Digital Keyset Admin Admin Program IP Setting, Server IP Address (PGM 108, Flexible button 2) Assigns an IP address to the system LAN port IP Setting, Gateway IP Address (PGM 108, Flexible button 4) Assigns an IP address for the system LAN port gateway IP Setting, Subnet Mask (PGM 108, Flexible 5) Assigns the subnet mask to the system LAN port...

  • Page 264: Configuration Text File

    Issue 2.2 Feature Description and Operation Manual 17.3.1 Configuration Text File Description A text file, containing the basic configuration of a system, is available in real-time when using PC Admin. The file is generated by the system under the Supplementary Service Program group by selecting ‘Save’...

  • Page 265: Ldk Utilities, Database Upload/Download

    Issue 2.2 Feature Description and Operation Manual 17.3.2 LDK Utilities, Database Upload/Download Description Using PC Admin, the ipLDK system database can be stored at the PC and a previously stored database can be sent to the ipLDK. Prior to opening the Upload/Download session, the PC Admin application must be opened.
  • Page 266 Issue 2.2 Feature Description and Operation Manual 17.3.3 LDK Utilities, Software Upgrade Description PC Admin utilities permit changing the system software to upgrade features and functions. Software can be downloaded to the system using the RS-232 port, Modem or LAN connection (refer to Ref.

  • Page 267: Short Message Service

     In case of power failure, SMS messages are not saved.  IpLDK-60 can provide simultaneous service to four (4) SMS channels.  IpLDK-60 can store a maximum of 100 messages. When the buffer is full, a warning is sent to the System Attendant and new messages are not received.
  • Page 269 Admin Programming Manual...
  • Page 270 This material is copyrighted by LG-Ericsson Co., Ltd. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws. LG-Ericsson reserves the right to make changes in specifications at any time without notice. The information furnished by LG-Ericsson in this material is believed to be accurate and reliable, but is not warranted to be true in all cases.
  • Page 271 Issue 2.0 Admin Programming Manual July, 2010 Table of Contents MANUAL INTRODUCTION................1 Section Descriptions ..................1 1.1.1 Manual Introduction .....................1 1.1.2 Admin Programming Overview ................1 1.1.3 Admin Programming Procedures .................1 1.1.4 Admin Reference Charts..................1 1.1.5 Quick Reference Charts..................1 ADMIN PROGRAMMING OVERVIEW............2 Program Groups ....................2...
  • Page 272 Issue 2.0 Admin Programming Manual July, 2010 3.2.6 Flexible Button Assignment (PGM 115) .............36 3.2.7 Station Class of Service (COS) (PGM 116) ............39 3.2.8 CO Line Group Access (PGM 117)..............41 3.2.9 Internal Page Zone (PGM 118) ................42 3.2.10 Conference Page Zone Access (PGM 119)............43 3.2.11 Intercom Tenancy Group (PGM 120)..............
  • Page 273 Issue 2.0 Admin Programming Manual July, 2010 3.5.10 LCD Time/Date and Language Mode (PGM 169) ..........97 3.5.11 Modem Assignment (PGM 170).................99 3.5.12 Music Assignments (PGM 171)................100 3.5.13 PBX Access Codes (PGM 172) ...............103 3.5.14 PLA Priority Setting (PGM 173) ............... 104 3.5.15 RS-232C Port Setting (PGM 174) ..............
  • Page 274 Issue 2.0 Admin Programming Manual July, 2010 3.9.3.2 Leading Digit Table (PGM 221) ................150 3.9.3.3 LCR Digit Modification Table (PGM 222)..............152 3.9.3.4 LCR Table Initialization (PGM 223) ................154 3.9.4 Toll Table (PGM 224 – 226)................156 3.9.4.1 Toll Exception Tables (PGM 224) ................
  • Page 275 Issue 2.0 Admin Programming Manual July, 2010 3.15 Initialization (PGM 450) .................216 3.16 Print Prot. Database (PGM 451)..............218 3.17 Initialize Database by MPB Version (PGM 452) ..........220 ADMIN REFERENCE CHARTS ............... 221 Admin Program Code Index .................221 Default Flexible Number Plans..............227 QUICK REFERENCE CHARTS ...............

  • Page 276: Manual Introduction

    User and Attendant Station Programming Charts Section 4 is an index for quick reference to the various PGMs available in the ipLDK-60. Also, in this section are the codes for the eight (8) 1.1 Section Descriptions default Flexible System Numbering Plans.

  • Page 277: Admin Programming Overview

    Admin programming is the process of configuring the ipLDK database shown in section 4.1, Admin Program Code Index. Note that PGMs to address the needs and concerns of the end-user. ipLDK-60 is an 500 and 501 are only accessible using the ipLDK PC Admin.

  • Page 278: Navigation And Buttons

    Issue 2.0 Admin Programming Manual July, 2010 At this point, the DKT is in the Program mode and can access the confirmation tone is received. If the value is not valid, error tone is various PGMs and parameters. Specific instructions for each received and a valid value can be entered without further action.

  • Page 279: Initial Set-Up

    Issue 2.0 Admin Programming Manual July, 2010 automatically detects any installed expansion and option boards. If an When a reset is required, PGM 450 Flexible button 15 may be used to expansion or option board is installed after database initialization, the reset the system without the need to turn power ‘Off’...

  • Page 280: Admin Programming Procedures

    Issue 2.0 Admin Programming Manual July, 2010 3 ADMIN P ROGRAMMING ROCEDURES 3.1 Basic Set-up ( PGM 100 – 109 3.1.1 Location (PGM 100) PGM 100 defines the country or region for the installation and a Site Name. Procedure: 1.
  • Page 281 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Nation Code This parameter defines the location of the system using the international dialing 01 (N.A.) See the Country Country Code where the system is located. Code Chart Site Name This parameter assigns a Name, up to 23 characters, for the system.
  • Page 282 Issue 2.0 Admin Programming Manual July, 2010 Nation Code Nation Code Nation Code Qatar Saudi Arabia Senegal Singapore South Africa Spain Sri Lanka Swaziland Sweden Switzerland TELKOM TELSTRA Thailand Tunisia Turkey U.A.E. United Kingdom Uruguay Venezuela Vietnam Y.A.R. Dial Pad Character Map –...

  • Page 283: Board Assignment (Pgm 101)

    Issue 2.0 Admin Programming Manual July, 2010 3.1.2 Board Assignment (PGM 101) PGM 101 configures the type of board installed in a slot. This program is only required when a board is installed in an operational system. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 284 Issue 2.0 Admin Programming Manual July, 2010 Board Type Station ID. Code CO Line ID Code Misc. ID Code T1/PRI PRIH8 17, DSIB8 T1HB8 17, DSIB8 SLIB8 VMIU AAFU VOIB * For use only as Expansion board in second cabinet (EKSU)

  • Page 285: Logical Slot Assignment (Pgm 103)

    Issue 2.0 Admin Programming Manual July, 2010 3.1.3 Logical Slot Assignment (PGM 103) PGM 103 defines the logical order and therefore logical port numbers associated with a slot. To support IP Phones assign slot ‘99’ (Virtual VMIB) as a Station board in the desired logical order. The system will allocate station numbers to the system using the number of IP Phones entered in PGM 381.

  • Page 286: Numbering Plan Type (Pgm 104)

    Issue 2.0 Admin Programming Manual July, 2010 3.1.4 Numbering Plan Type (PGM 104) PGM 104 defines the basic Numbering Plan for the system. Eight choices are available as shown in section 4.2. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 104.

  • Page 287: Flexible Station Numbering Plan (Pgm 105)

    Issue 2.0 Admin Programming Manual July, 2010 3.1.5 Flexible Station Numbering Plan (PGM 105) PGM 105 assigns station intercom numbers to each station port. Two methods are available, Individual Station assignment or Station Range assignment. When changing to a two (2) digit Station Numbering Plan, delete the existing numbering (press the [Speed] button) then enter the new two (2) digit numbering.
  • Page 288 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Station This parameter assigns station numbers for the system. Station numbers can be 100 ~ 147 Non-conflicting 2 to 4 Numbering Plan assigned individually or using the range method.

  • Page 289: Flexible Numbering Plan A (Pgm 106)

    3.1.6 Flexible Numbering Plan A (PGM 106) PGM 106 is one of three (3) PGMs that assign dial codes for access to features and functions of the ipLDK-60. Also, see PGMs 107 and 109. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 290 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values to CO Line SLT Last Number Redial (LNR) Do-Not-Disturb Call Forward Speed Dial Program MSG Wait/Call- Back Enable MSG Wait/Call Back Answer Speed Dial Access Cancel DND/CFW/Pre- Selected MSG...

  • Page 291: Flexible Numbering Plan B (Pgm 107)

    3.1.7 Flexible Numbering Plan B (PGM 107) PGM 107 is one of three (3) PGMs that assign dial codes for access to features and functions of the ipLDK-60. Also, see PGMs 106 and 109. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 292 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Reserved Access Held CO Line Group Access Held 8# (8# + CO Line Individual CO Number) Line Access to CO Line in the 1 Available CO Line Group Attendant Call Door Open –...

  • Page 293: System Ip Setup (Pgm 108)

    Issue 2.0 Admin Programming Manual July, 2010 3.1.8 System IP Setup (PGM 108) PGM 108 configures the IP address parameters for the system LAN port. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 108. 3. Select the desired Flexible button from the chart below.
  • Page 294 Issue 2.0 Admin Programming Manual July, 2010 Q – 11 B – 22 E – 32 Z – 12 C – 23 F – 33 – 40 – 50 – 60 G – 41 J – 51 M – 61 H –...

  • Page 295: Flexible Numbering Plan C (Pgm 109)

    3.1.9 Flexible Numbering Plan C (PGM 109) PGM 109 is one of three (3) PGMs that assign dial codes for access to features and functions of the ipLDK-60. Also, see PGMs 106 and 107. Procedure: 1. Press the [TRANS/PGM] button.

  • Page 296: Station (Pgm 110 - 131)

    Issue 2.0 Admin Programming Manual July, 2010 3.2 Station ( PGM 110 – 131 3.2.1 Station Id, Name & DSS/DLS Map (PGM 110) PGM 110 defines the type of terminal employed for a range of stations. In addition, where a station has an associated DSS Console, one of three maps or templates establishes the default configuration of the Flexible buttons.
  • Page 297 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values admin displays the Station Name and internal parties may receive the Station Name in the only LCD. DSS/DLS This parameter assigns the Flexible button map or template employed for the DSS 02 = DSS MAP 1 Console associated with the station.
  • Page 298 Issue 2.0 Admin Programming Manual July, 2010 Dial Pad Character Map – 10 – 20 – 30 ‘ ’ – 13 A – 21 D – 31 Q – 11 B – 22 E – 32 Z – 12 C –...

  • Page 299: Station Attributes I (Pgm 111)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.2 Station Attributes I (PGM 111) PGM 111 is one of four (4) program groups that assign general attributes to the station range. Also, see PGMs 112, 113, and 114. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 300 This parameter identifies the slot of the VMIB for use by the station. Not available, Only one available the ipLDK-60 has only one available VMIB slot. Intercom This parameter assigns the Intercom Tenancy Group for the station. A ‘0’ value is no...
  • Page 301 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 1: Flash Drop, the active call is dropped 2: Flash ignore, the flash is ignored, no action is taken 3: Hold Release, the active call is placed on hold and the user receives dial...

  • Page 302: Station Attributes Ii (Pgm 112)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.3 Station Attributes II (PGM 112) PGM 112 is one of four (4) program groups that assign general attributes to the station range. Also, see PGMs 111, 113, and 114. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 303 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Priority Line When enabled (On), lifting the handset or pressing the ‘On/Off’ button answers an 1 (Enable) 0 = Disable Answer (PLA) incoming call. Calls are answered in the priority defined in PGM 173.
  • Page 304 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values MSG Scroll For Korea only, this parameter defines the speed at which SMS and broadcast 0 (Fast) 0 to 7, 0 = fastest and Speed notices scroll across the LCD of the station.

  • Page 305: Station Attributes Iii (Pgm 113)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.4 Station Attributes III (PGM 113) PGM 113 is one of four (4) program groups that assign general attributes to the station range. Also, see PGMs 111, 112, and 114. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 306 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values parties. Caller Voice Over must be enabled for the calling station, PGM 111 button 1 = Enable Warm Line This parameter configures Idle Line Selection for the station for Hot Line (immediate...
  • Page 307 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Park & Page When enabled, a user can record a Page announcement then, a call for the user’s 0 (Off) 0 = Off greeting and dials ‘8’, The call is Parked and the Page announcement is played 1 = On allowing the user to access the call from the Park orbit.

  • Page 308: Station Attributes Iv (Pgm 114)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.5 Station Attributes IV (PGM 114) PGM 114 is one of four (4) program groups that assign general attributes to the station range. This PGM is associated with ISDN and DID services and IP CO lines.
  • Page 309 Station number Up to 4 digits button 5), this entry, up to 4 digits, is the CLI sent by the system. Progress When enabled (On), the Setup message from the ISDN and the ipLDK-60 Setup 0 (Off) 0 = Off Indication...
  • Page 310 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Procedure Values button 5), this entry, up to 12 digits, is sent by the system. MSN Wait When enabled (On), the station, if busy, receives call-waiting tones for a new MSN...

  • Page 311: Flexible Button Assignment (Pgm 115)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.6 Flexible Button Assignment (PGM 115) PGM 115 defines the function of the DKT Flexible buttons. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 115. 3. Enter the appropriate Station Range. 4. Dial 1 to assign one of the 1 24 buttons and 2 for the 2 24 buttons.
  • Page 312 System Speed Bin Number Plan Number Plan Code Numbering Plan Code PGM 106, 107 & Net DSS DSS for networked station MSN No. Not available in ipLDK-60 Virtual Voice Mailbox 200-249 Virtual Mailbox number Button Default Configuration Flexible DKT Model...
  • Page 313 Issue 2.0 Admin Programming Manual July, 2010 Flexible DKT Model Button 12-Button 24-Button Not assigned Not assigned 12 - 24 Not assigned * For 12-button phones, the first button is fixed as a Speed Dial button and buttons 2 to 12 are renumbered as buttons 1 to 11.

  • Page 314: Station Class Of Service (Cos) (Pgm 116)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.7 Station Class of Service (COS) (PGM 116) PGM 116 assigns a Class of Service to stations. The COS for a particular call is determined by the Station COS and the CO line COS (PGM 141,...
  • Page 315 Issue 2.0 Admin Programming Manual July, 2010 Station COS Restrictions The leading digit dialed cannot be a long distance code. The dialed digits can be longer than 7 digits. In addition, the Canned Toll Table is monitored for Allow and Deny numbers.

  • Page 316: Co Line Group Access (Pgm 117)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.8 CO Line Group Access (PGM 117) PGM 117 defines the CO line Groups available to a station. The station user may access CO lines from the CO Group using dial codes or a Flexible button assigned to the CO Group.

  • Page 317: Internal Page Zone (Pgm 118)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.9 Internal Page Zone (PGM 118) PGM 118 defines the Internal Page Zones that will transmit a page to the speaker of the station. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 118.

  • Page 318: Conference Page Zone Access (Pgm 119)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.10 Conference Page Zone Access (PGM 119) PGM 119 defines the Conference Page Zones that will transmit pages to the station. Conference Page Zones are Internal Page Zones 6 through 10. Procedure: 1.

  • Page 319: Intercom Tenancy Group (Pgm 120)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.11 Intercom Tenancy Group (PGM 120) PGM 120 configures the Attendant station for each of the five (5) Intercom Tenancy Groups and defines other Tenancy Groups that can be called by stations in a specific Tenancy Group.
  • Page 320 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Attendant Tenancy Group Stations in a Tenancy Group are allowed or denied the ability to call stations in other No assignment Flexible button 1 ~ 5 Access Tenancy Groups. The Flexible button toggles access and the LED indicates access, ‘On’...

  • Page 321: Call Forward Preset (Pgm 121)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.12 Call Forward Preset (PGM 121) PGM 121 defines the Preset Call Forward destination for each station. Calls are sent to the destination, which can be another station or a Station Hunt Group, when the Preset Call Forward timer (PGM 181, Flexible button 12) expires.

  • Page 322: Idle Line Selection (Pgm 122)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.13 Idle Line Selection (PGM 122) PGM 122 defines the Idle Line Selection for the station. The defined Idle Line Selection is accessed when the station goes Off-hook. Idle Line Selection can be immediate (Hot Line) or delayed (Warm Line). Hot/Warm Line operation is defined in PGM 113, Flexible button 7. The Warm Line delay is defined in PGM 182, Flexible button 8.

  • Page 323: Smdr Account Group (Pgm 124)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.14 SMDR Account Group (PGM 124) PGM 124 defines the SMDR Account Group for each station. The SMDR record will include the Account Group. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 124.

  • Page 324: Copy Dss Button (Pgm 125)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.15 Copy DSS Button (PGM 125) PGM 125 permits the Flexible button configuration of a station to be copied to other stations or all stations in an Intercom Tenancy Group, see PGM 120.

  • Page 325: Station Ip List (Pgm 126)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.16 Station IP List (PGM 126) PGM 126 defines the IP address of a station for 1 party CTI call control when employing a LAN connection. Procedure: 1. Press the [TRANS/PGM] button.

  • Page 326: Station Mailbox Attributes (Pgm 127)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.17 Station Mailbox Attributes (PGM 127) PGM 127 defines the characteristics of a Voice Mailbox including COS, Outbound notification of new messages and e-mail notification. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 127.
  • Page 327 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values VMON CO Grp When Outbound Notification is enabled, the CO Line group to use to place the 01 ~ 24 outbound notification call can be configured. VMON When Outbound Notification is enabled, the telephone number to call must be...
  • Page 328 Flex Description Default Values SMTP User Id When e-mail notification is enabled, the ipLDK-60 id on the e-mail server must be 24 Characters configured. SMTP Password When e-mail notification is enabled, the iPLDK-60 password on the e-mail server 24 Characters...

  • Page 329: Virtual Mailbox Attributes (Pgm 129)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.18 Virtual Mailbox Attributes (PGM 129) PGM 129 defines Attributes for Virtual mailboxes including notification, Mail access privileges, and Company Directory names associated with the mailbox. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 330 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values VMIB Message The Voice Mailbox may require entry of a valid system password for access to the 0 (Off) 0 = Off Password mailbox. 1 = On VMIB Message If this parameter is set to ‘On’, the VMIB will play the Date and Time stamp for each...
  • Page 331 Email Address When e-mail notification is enabled, the e-mail address to notify must be configured. 24 Characters SMTP User Id When e-mail notification is enabled, the iPLDK-60 id on the e-mail server must be 24 Characters configured. SMTP Password When e-mail notification is enabled, the iPLDK-60 password on the e-mail server 24 Characters must be configured.

  • Page 332: Display Station Numbers By Cos (Pgm 130)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.19 Display Station Numbers by COS (PGM 130) PGM 130 displays station numbers assigned a specific Station COS Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 130. 3. Press Flexible button 1 for Day COS or Press Flexible button 2 for Night COS.

  • Page 333: Display Station Numbers By Co Group Access (Pgm 131)

    Issue 2.0 Admin Programming Manual July, 2010 3.2.20 Display Station Numbers by CO Group Access (PGM 131) PGM 131 displays station numbers allowed access to a specific CO line Group. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 131.

  • Page 334: Co Line (Pgm 140-147)

    Issue 2.0 Admin Programming Manual July, 2010 3.3 CO Line ( PGM 140-147 3.3.1 CO Service Type (PGM 140) PGM 140 defines the type of CO line service available from the CO line. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 335 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 1 = Day ring 0 (Off) 2 = Night ring 3 = Weekend Flexible button 2 VMIB Greeting (00 – 4 = Lunch VMIB Greeting 5 = On-demand...

  • Page 336: Co Line Attributes I (Pgm 141)

    Issue 2.0 Admin Programming Manual July, 2010 3.3.2 CO Line Attributes I (PGM 141) PGM 141 is one of three PGMs that assign general attributes to the CO line range. Also, see PGMs 142 and 146. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 337 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values or Polarity Reversal. 1 = Polarity Reversal CO Line Type CO lines can be assigned for operation with a PBX or Centrex enforcing COS after a 0 (CO) 0 = CO PBX/Centrex Trunk access code is dialed, see PGM 172.
  • Page 338 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values number 5 + Virtual VMB number Preset Forward When desired, CO Line Preset Forward can send calls to an external Voice Mailbox 0000 0000 ~ 9999 Voice Mail Id...

  • Page 339: Co Line Attributes Ii (Pgm 142)

    Issue 2.0 Admin Programming Manual July, 2010 3.3.3 CO Line Attributes II (PGM 142) PGM 142 is one of three PGMs to assign general attributes to the CO line range. Also, see PGMs 141 and 146. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 340 No (PABX/CO) Yes = ipLDK-60 Dial Tone this case, the ipLDK-60 can provide these tones to the station in place of the CO No = PABX/CO Supply PABX-CO line. When this parameter is assigned ‘Yes’ the ipLDK-60 provides the tone...
  • Page 341 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Open Loop Common analog CO lines use a short ‘Open Loop’ signal as disconnect. This 03 (300 milli- 00 – 20 in 100-milli- Detect Timer parameter defines the minimum duration of the expected Open Loop disconnect...
  • Page 342 Issue 2.0 Admin Programming Manual July, 2010 G – 41 J – 51 M – 61 H – 42 K – 52 N – 62 I – 43 L – 53 O – 63 – 70 – 90 – 80 P –...

  • Page 343: Isdn/Ip Co Line Attributes (Pgm 143)

    Issue 2.0 Admin Programming Manual July, 2010 3.3.4 ISDN/IP CO Line Attributes (PGM 143) PGM 143 assigns attributes associated with ISDN or VoIP to the CO line range. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 143. 3. Enter the appropriate CO line Range.
  • Page 344 This parameter defines the number of digits to remove from the DID number 00 (no digits 00 – 99 Number received. After digit removal, the ipLDK-60 can process a 2 to 4 digit DID number. removed) Digits are removed starting with the first received digit. ISDN Enblock If this parameter is ‘On’, dialed digits are sent using Enblock Sending, all digits are...
  • Page 345 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values In-band Message for Italy only) 1 = On CLI Type This parameter controls how the ipLDK will generate the Id for an ISDN or IP line 0 (Normal) 0 = Normal call.

  • Page 346: Co Line Ring Assignment (Pgm 144)

    Issue 2.0 Admin Programming Manual July, 2010 3.3.5 CO Line Ring Assignment (PGM 144) PGM 144 determines the routing for incoming calls on Normal service CO lines (PGM 140). Calls are routed to and alert (ring and LED) the assigned destination(s), which can be a station range, Hunt Group or a VMIB announcement.

  • Page 347: Co Line Ring Assignment Display (Pgm 145)

    Issue 2.0 Admin Programming Manual July, 2010 3.3.6 CO Line Ring Assignment Display (PGM 145) PGM 145 is used to display CO line ring assignments defined in PGM 144. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 145. 3. Enter the appropriate CO line Range.

  • Page 348: Co Line Attributes Iii (Pgm 146)

    Issue 2.0 Admin Programming Manual July, 2010 3.3.7 CO Line Attributes III (PGM 146) Program 146 is one of three PGMs that assign general attributes to the CO line range. Also, see PGMs 141 and 142. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 349 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values * = accept digit Collect Call This parameter defines the type of Collect Call Blocking supported for E1 CO lines O (Disabled)+ 0 = Disable Blocking with R2 signaling. (Intended for Brazil only)

  • Page 350: Co Line Caller Id (Cid) Attributes (Pgm 147)

    Issue 2.0 Admin Programming Manual July, 2010 3.3.8 CO Line Caller Id (CID) Attributes (PGM 147) PGM 147 defines the Caller Id characteristics associated with analog CO lines. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 147. 3. Enter the appropriate CO Line Range.
  • Page 351 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values RCID Virtual When RCID Request (Flexible button 4) is set to Auto, the system automatically 020 (20 seconds) 001 ~ 300 in 1 Answer Timer answers incoming calls and routes them the appropriate Station(s). If the call is not second increments answered in the Virtual Answer time, the call is disconnected form the system.

  • Page 352: T1 Co Line Attributes (Pgm 152)

    Issue 2.0 Admin Programming Manual July, 2010 3.3.9 T1 CO Line Attributes (PGM 152) PGM 152 defines various attributes associated with T1 CO lines. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 152. 3. Enter the appropriate CO Line Range.
  • Page 353 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Out-pulse Rate not used Seize Timer This parameter defines the duration of the seizure signal provided by the T1 CO line 3 (60 milli- 000 ~ 127 in 20-milli- for DID and TIE lines.

  • Page 354: Board Slot Based Admin (Pgm 155)

    Issue 2.0 Admin Programming Manual July, 2010 3.4 Board Slot Based Admin ( PGM 155 3.4.1 T1/DCO Board Attributes (PGM 155) PGM 155 assigns characteristics for all digital CO lines on a T1 or E1 board. Procedure: 1. Press the [TRANS/PGM] button.
  • Page 355 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values DCO Subnet This parameter defines the subnet mask of the digital CO board (E1/T1/PRI) used to 0.0.0.0 IP v4 IP address Mask upgrade the board firmware when required.

  • Page 356: System Data (Pgm 160 - 184)

    Issue 2.0 Admin Programming Manual July, 2010 3.5 System Data ( PGM 160 – 184 3.5.1 System Attributes I (PGM 160) PGM 160 defines general system attributes. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 160. 3. Press the desired Flexible button.
  • Page 357 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values CO Dial-Tone When enabled, the system uses dial tone detection when a pause is detected in a 0 (Off) 0 = Off Detect Speed Dial number otherwise the Pause timer (PGM 181, Flexible button 11) is 1 = On used.
  • Page 358 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values ACD Package not used 0 (Off) 0 = Off Usage 1 = On CO – CO If this parameter is ‘On’, an Unsupervised Conference member can extend the...

  • Page 359: System Attributes Ii (Pgm 161)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.2 System Attributes II (PGM 161) PGM 161 defines general system attributes. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 161. 3. Press the desired Flexible button. 4. Enter the appropriate value.
  • Page 360 This parameter determines if SMDI signaling for an external Voice Mail is Type I or 0 = Type I Type Type II. Not available in ipLDK-60. 1= Type II Incoming Toll When enabled (On), the system will apply COS should the user dial after answering...
  • Page 361 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values buttons 13 and 14. No DSS When enable (On), the CO line and DSS/BLF buttons at a Station do not provide 0 (Disable) 0 = Disable Indication incoming call indications for the calls to other Stations.

  • Page 362: Admin Password (Pgm 162)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.3 Admin Password (PGM 162) PGM 162 assigns a password to access Admin programming. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 162. 3. Enter the appropriate value. 4. Press the [Hold/Save] button.

  • Page 363: Alarm Attributes (Pgm 163)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.4 Alarm Attributes (PGM 163) PGM 163 configures the Alarm contact in the main cabinet. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 163. 3. Select the desired Flexible button. 4. Enter the appropriate value.

  • Page 364: System & Main Attendant Assignments (Pgm 164)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.5 System & Main Attendant Assignments (PGM 164) PGM 164 configures the System and Main Attendants for the system. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 164. 3. Select the desired Flexible button. Note attendants must be entered in order.

  • Page 365: Auto Attendant Vmib Announcement (Pgm 165)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.6 Auto Attendant VMIB Announcement (PGM 165) PGM 165 configures the back-up Auto Attendant Announcement used when the Attendant does not answer an incoming CO line call. Procedure: 1. Press the [TRANS PGM] button.

  • Page 366: Co-To-Co Cos (Pgm 166)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.7 CO-To-CO COS (PGM 166) PGM 166 assigns the Day and Night/Weekend service mode COS for a CO-to-CO connection (Unsupervised Conference). Procedure: 1. Press the [TRANS PGM] button. 2. Dial 166. 3. Select the desired Flexible button.
  • Page 367 Issue 2.0 Admin Programming Manual July, 2010 Station COS Restrictions The leading digits cannot be a Long Distance code. Only eight digits maximum can be dialed. There is no restriction for the number in the Canned Toll Table. Intercom and paging calls are allowed. No dialing allowed on CO lines ICM boxes are assigned with this COS.

  • Page 368: Did/Disa Destination (Pgm 167)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.8 DID/DISA Destination (PGM 167) PGM 167 establishes destinations for DID/DISA calls that encounter busy, error, No-answer or DND conditions and enables VMIB prompts for these conditions. Procedure: 1. Press the [TRANS PGM] button.
  • Page 369 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Tone, an Attendant or a Station Hunt Group. When selecting Hunt Group, enter the 2 = Attendant Hunt Group number. 3 = Hunt Group (enter group number) DND Destination...
  • Page 370 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Destination answer forward or CCR to a busy destination. 1 = Tone Not supported for T1/E1 CO line 2 = Attendant 3 = Hunt Group (enter group number)

  • Page 371: External Control Contacts (Pgm 168)

    These parameters define the function of each of the four Control Contacts in the Not assigned 1 + station number + ipLDK-60. Contacts 1 and 2 are located in the Basic cabinet and contacts 3 and 4 Second Contact are located in the Expansion cabinet. The contact can be assigned to activate when:...

  • Page 372: Lcd Time/Date And Language Mode (Pgm 169)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.10 LCD Time/Date and Language Mode (PGM 169) PGM 169 defines the Time and Date display format and the display Language. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 169. 3. Select the desired Flexible button.
  • Page 373 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 10 = Portuguese 11 = Spanish 12 = Korean 13 = Estonia 14 = Russian 15 = Turkish 16 = Romanian 17 = Polish...

  • Page 374: Modem Assignment (Pgm 170)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.11 Modem Assignment (PGM 170) PGM 170 defines the station or CO line associated with the modem on the optional MODU. If the station or CO line associated with the modem receives a call, the modem is connected.

  • Page 375: Music Assignments (Pgm 171)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.12 Music Assignments (PGM 171) PGM 171 assigns music and tone sources. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 171. 3. Select the desired Flexible button. For SLT MOH assignments, press Flexible button 1 – 5 for SLT MOH 1 – 5.
  • Page 376 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 2 = External Music 3 = unused 4-8 = SLT MOH 1-5 Assign SLT MOH This parameter assigns an SLT station in the system as an SLT MOH source. The...
  • Page 377 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 4 = SLT MOH 4 5 = SLT MOH 5 Internal MOH This parameter selects the melody used for Internal MOH, select from 13 available 0 (Romance) 0 = Romance...

  • Page 378: Pbx Access Codes (Pgm 172)

    Admin Programming Manual July, 2010 3.5.13 PBX Access Codes (PGM 172) PGM 172 assigns up to four (4) PBX Trunk Access codes used by the ipLDK-60 when installed behind a PBX/Centrex. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 172.

  • Page 379: Pla Priority Setting (Pgm 173)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.14 PLA Priority Setting (PGM 173) PGM 173 defines the priority of incoming calls for Priority Line Answer. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 173. 3. Select the desired Flexible button.

  • Page 380: Rs-232C Port Setting (Pgm 174)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.15 RS-232C Port Setting (PGM 174) PGM 174 defines the characteristics of the RS-232C and Modem (MODU) ports. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 174. 3. Select the desired Flexible button.
  • Page 381 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Page Break When enabled (On), the system will insert a page break after printing the number of 1 (On) 0 = Off lines defined under Flexible button 4.

  • Page 382: Print Port Selection (Pgm 175)

    Debug This parameter establishes the port for Debug data output. 01 (COM1) PC ADMIN ipLDK-60 automatically selects the PC Admin port, no entry required. Auto PC Attendant This parameter establishes the port for a PC Attendant connection. 08 (Net PC Attd)
  • Page 383 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 08 = Net PC Attd This parameter establishes the port for a CTI data connection. 09 (Net CTI) 01 + COM 1 02 = COM 2 09 = Net CTI...

  • Page 384: Pulse Dial Ratio (Pgm 176)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.17 Pulse Dial Ratio (PGM 176) PGM 176 establishes the analog CO line out-pulse dial close to open ratio, 60/40 or 67/33. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 176. 3. Select the desired Flexible button.

  • Page 385: Smdr Attributes (Pgm 177)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.18 SMDR Attributes (PGM 177) PGM 177 defines characteristics for SMDR outputs and LD call definition. Procedure: 1. Press the [TRANS/PGM] button. 2. Dial 177. 3. Select the desired Flexible button. 4. Enter the appropriate value.
  • Page 386 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values maximum of 2000 detail records can be stored. If disabled (Off), only total calls, total 1 = On metering count, and total cost for each station are stored.
  • Page 387 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Intercom SMDR When enabled (On), Intercom call data is output as part of the On-line SMDR output. 0 (Off) 0 = Off Print 1 = On SMDR Interface...
  • Page 388 Issue 2.0 Admin Programming Manual July, 2010 Blank - 1 ‘:’ - 2 ‘,’ - 3...

  • Page 389: System Time And Date (Pgm 178)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.19 System Time and Date (PGM 178) PGM 178 sets the system Time and Date. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 178. 3. Select the desired Flexible button. 4. Enter the appropriate value.

  • Page 390: Linked Station Pairs (Pgm 179)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.20 Linked Station Pairs (PGM 179) PGM 179 defines Linked Station pairs; the Linked pair stations act as a single station with a single station number. Procedure: 1. Press the [TRANS PGM] button.

  • Page 391: System Timers (Pgm 180-184)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.21 System Timers (PGM 180-184) 3.5.21.1 System Timers I (PGM 180) PGM 180 is one of three PGMs used to define timers that affect system wide operations. See also PGM 181 and 182.
  • Page 392 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Transfer Recall This parameter sets the duration transferred calls ring the intended receiver before 030 seconds 000 ~ 300 in 1 Timer recalling the transferring station. second increments...
  • Page 393 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values drops. Also, see Flexible button 22. Reserved CO Dial Delay This parameter defines a delay before dialed digits are sent by the system over 01 (100 milli- 00 ~ 99 in 100 mill- Timer analog CO/PBX lines.

  • Page 394: System Timers Ii (Pgm 181)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.21.2 System Timers II (PGM 181) PGM 181 is one of three PGMs used to define timers that affect system wide operations. See also PGM 180 and 182. Procedure: 1. Press the [TRANS PGM] button.
  • Page 395 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values ICM Dial Tone This parameter sets the duration Intercom dial tone is provided to the user. When 10 seconds 01 ~ 20 In 1 second Timer the timer expires, the call is abandoned and the system returns error tone.
  • Page 396 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values line to setup before receiving digits. VMIB Message This parameter determines the length of time the system will rewind a voice 03 seconds 01 ~ 99 in 1 second Rewind Timer message using the Message Rewind function in the VMIB.

  • Page 397: System Timers Iii (Pgm 182)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.21.3 System Timers III (PGM 182) PGM 182 is one of three PGMs used to define timers that affect system wide operations. See also PGM 180 and 181. Procedure: 1. Press the [TRANS PGM] button.
  • Page 398 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values station will receive Park recall for the Auto Release Timer. Unsupervised This parameter sets the timer that controls the duration of an Unsupervised 10 minutes 0 ~ 99 in 1 second Conference Timer Conference or other CO line to CO line connections.

  • Page 399: In-Room Indication (Pgm 183)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.22 In-Room Indication (PGM 183) PGM 183 defines the Supervisor for In-Room groups and members that receive the In-Room indication. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 183. 3. Enter the In-Room Table index (01 ~ 10) 4.

  • Page 400: Chime Bell Attributes (Pgm 184)

    Issue 2.0 Admin Programming Manual July, 2010 3.5.23 Chime Bell Attributes (PGM 184) PGM 184 defines the Chime Bell station pairs and the Chime Bell signal characteristics. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 184. 3. Select the desired Flexible button.

  • Page 401: Dcob Attribute (Pgm 186-Pgm 187)

    Issue 2.0 Admin Programming Manual July, 2010 3.6 DCOB ATTRIBUTE ( PGM 186–PGM 187 3.6.1 DCOB Attributes I (PGM 186) PGM 186 is one of several programs that define attributes of digital (E1R2) lines, also see PGM 187. Procedure: 1.
  • Page 402 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values seconds) second increments R2 Ready Timer This parameter determines the time between receipt of a line seize and seize 007 (140 milli- 000 ~ 500 in 20-milli- acknowledge signal for an incoming call.

  • Page 403: Dcob Attributes Ii (Pgm 187)

    Issue 2.0 Admin Programming Manual July, 2010 3.6.2 DCOB Attributes II (PGM 187) PGM 187 is one of several programs that define attributes of digital (E1) lines, also see PGM 186 Procedure: 1. Press the [TRANS PGM] button. 2. Dial 187.

  • Page 404: Station Group (Pgm 190 - Pgm 191)

    Issue 2.0 Admin Programming Manual July, 2010 3.7 Station Group ( PGM 190 – PGM 191 3.7.1 Station Group Assignments (PGM 190) PGM 190 assigns the type of Station group, member stations, and the Pick-up attribute for each Station Group.
  • Page 405 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Assignment selecting a Flexible button or as a range. Use the Volume Up/Down button to scroll + station number or the list of stations. Enter a station range...

  • Page 406: Station Group Attributes (Pgm 191)

    Issue 2.0 Admin Programming Manual July, 2010 3.7.2 Station Group Attributes (PGM 191) PGM 191 defines the attributes of each Station Group based on the Type of group (PGM 190) as shown in sections 3.7.2.1 ~ 3.7.2.6. Procedure: 1. Press the [TRANS PGM] button.
  • Page 407 This parameter determines if a queued caller receives Ringback tone or MOH. 0 = Not assigned 1 = Internal Music 2 = External Music 3 = Not in ipLDK-60 4-8 = SLT MOH 9 = Hold tone Alt Destination This parameter assigns the Alternate destination when calls are received and no...

  • Page 408: 3.7.2.2 Acd/Ucd Hunt Group Attributes

    Issue 2.0 Admin Programming Manual July, 2010 PGM 191 Flex Description Default Values Circular/Terminal members are on-duty or all members are busy. Alternate destination routing must 2 + Hunt Group be enabled, see Flexible button 12. MAX Queue This parameter determines the maximum number of calls that can queue to the...
  • Page 409 Issue 2.0 Admin Programming Manual July, 2010 PGM 191 Flex Description Default Values ACD/UCD 2 Timer announcement to play the assigned VMIB announcement 2 (Flexible button 4) to a second increments queued call. VMIB Announce This parameter assigns the VMIB announcement number to play when the VMIB...
  • Page 410 PGM 191 Flex Description Default Values ACD/UCD 3 = Not in ipLDK-60 4-8 = SLT MOH 9 = Hold tone ACD Warning When enable (On), if an ACD Supervisor intrudes on a busy group member, a tone, 1 (On) 0 = Off Tone indicating the intrusion is provided to the call parties.

  • Page 411: 3.7.2.3 Ring Group Attributes

    Issue 2.0 Admin Programming Manual July, 2010 PGM 191 Flex Description Default Values ACD/UCD the station in UCD DND and unavailable for group calls. A setting of ‘00’ disables increments automatic ACD DND. Queued call Tone When enabled (On), the first group member assigned in Program 190 for the group...
  • Page 412 0 = Not assigned by this field. 1 = Internal Music 2 = External Music 3 = Not in ipLDK-60 4-8 = SLT MOH 9 = Hold tone Max. Queued This parameter determines the maximum number of calls that can queue to the...

  • Page 413: 3.7.2.4 Vm Group Attributes

    Issue 2.0 Admin Programming Manual July, 2010 PGM 191 Flex Description Default Values Ring VMIB Supervisor Not used Hunt Member When enabled (On), a member with Call Forward active will not receive Hunt Group 1 (On) 0 = Off forward calls;...

  • Page 414: 3.7.2.5 Pick-Up Group Attributes

    Description Default Values External VM SMDI Port Not available in the ipLDK-60 Overflow Timer This parameter sets the interval a call will queue to a group before routing to the 180 seconds 000 ~ 600 in 1 Overflow destination (Flexible button 7).

  • Page 415: 3.7.2.6 Network Vm Group Attributes

    Issue 2.0 Admin Programming Manual July, 2010 3.7.2.6 Network VM Group Attributes PGM 191 Flex Description Default Values Network VM Group Name This parameter assigns a name, maximum 12 characters, to the group. Not assigned 12 Characters Assign...

  • Page 416: Isdn System Base Programs (Pgm 200 - Pgm 202)

    Issue 2.0 Admin Programming Manual July, 2010 3.8 ISDN System Base Programs ( PGM 200 – PGM 202 3.8.1 System ISDN Attributes (PGM 200) PGM 200 defines parameters that affect ISDN CO line operation system-wide. Procedure: 1. Press the [TRANS PGM] button.
  • Page 417 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Outgoing Prefix Moved to CO Line Attributes III, PGM 146, Flexible button 2 Code Insertion ISDN line Type Moved to CO Line Attributes III, PGM 146, Flexible button 3...

  • Page 418: Colp/Clip Table (Pgm 201)

    Issue 2.0 Admin Programming Manual July, 2010 3.8.2 COLP/CLIP Table (PGM 201) PGM 201 assigns the CLI/COL used for ISDN/IP CO line calls when a Table index is assigned in PGM 143, Flexible button 1 or 2. Procedure: 1. Press the [TRANS PGM] button.

  • Page 419: Msn Table (Pgm 202)

    Issue 2.0 Admin Programming Manual July, 2010 3.8.3 MSN Table (PGM 202) PGM 202 defines the telephone numbers and Flexible DID Table index for MSN call routing. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 202. 3. Dial the desired MSN Table index (000 ~ 249).

  • Page 420: Tables (Pgm 204 - 205 And 220 - 238 & 250)

    Issue 2.0 Admin Programming Manual July, 2010 3.9 Tables (PGM 204 – 205 and 220 – 238 & 250 3.9.1 Local Code Table (PGM 204) PGM 204 defines leading digits that are considered local calls for SMDR and toll restriction.

  • Page 421: Enblock Prefix Table (Pgm 205)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.2 Enblock Prefix Table (PGM 205) PGM 205 configures characteristics for Prefix code dialing. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 205. 3. Select the desired Flexible button. 4. Enter the table index (01 ~ 50).
  • Page 422 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 3 = Network Spec 4 = Subscriber 5 = Abbreviated 6 = Reserved Numbering Plan This parameter defines the identification of the type of Numbering plan. 0 = Unknown...

  • Page 423: Lcr (Pgm 220 - 223)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.3 LCR (PGM 220 - 223) 3.9.3.1 LCR Attributes ( PGM 220 PGM 220 defines the LCR access mode, and time and day for each of three zones or groups for LCR access.
  • Page 424 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Day Zone 1 1). Separate LCR treatments are assigned for each time zone under PGM 221 and 2-digt pair, 00 ~ 24 223. Time is assigned in 24-hour format with 00 & 24 as midnight. Any hour not covered by the time zones entered is treated as part of time zone 1.
  • Page 425 Issue 2.0 Admin Programming Manual July, 2010 PGM 221 3.9.3.2 Leading Digit Table ( PGM 221 configures the Leading Digit Table (LDT) that defines digit strings to match with user-dialed digits. For each string, a DMT index is assigned for each time zone of each Day grouping. The Leading Digit Table provides for up to 250 entries.
  • Page 426 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Check Password The user may be required to enter a Station or system Authorization code in order 0 (Off) 0 = Off for the system to process an LCR call for the LDT index.
  • Page 427 Issue 2.0 Admin Programming Manual July, 2010 PGM 222 3.9.3.3 LCR Digit Modification Table ( PGM 222 configures a digit modification process and a CO line Group for each of the 100 Digit Modification Table (DMT) entries. Procedure: 1. Press the [TRANS PGM] button.
  • Page 428 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values CO Line Group This parameter defines the CO line Group that will service LCR for this DMT index. 01-24 The system accesses an idle CO line from the group and processes the call after digit modification.
  • Page 429 Issue 2.0 Admin Programming Manual July, 2010 PGM 223 3.9.3.4 LCR Table Initialization ( PGM 223 permits assignment of default values for specific LDT and DMT parameters and initializing the entire LCR database. Procedure: 1. Press the [TRANS PGM] button.
  • Page 430 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Initialize...

  • Page 431: Toll Table (Pgm 224 - 226)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.4 Toll Table (PGM 224 – 226) Toll tables are used to enhance the basic COS restrictions by allowing and denying specific digit strings. In Allow and Deny Tables. PGM 224 3.9.4.1 Toll Exception Tables ( PGM 224 defines the Allow and Deny Tables A to D used to determine Class of Service.
  • Page 432 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values used in Station COS 8, 10 and 11. Deny Table C This parameter selects a Table index and denied digit strings for the Deny Table C Not assigned used in Station COS 8, 10 and 11.

  • Page 433: Canned Toll Tables (Pgm 225)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.4.2 Canned Toll Tables (PGM 225) PGM 225 defines the Allow and Deny Table used to determine Class of Service 5 and 6. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 225.

  • Page 434: Emergency Service Call (Pgm 226)

    Issue 2.0 Admin Programming Manual July, 2010 PGM 226 3.9.4.3 Emergency Service Call ( PGM 226 defines up to ten 14-digit numbers for emergency service, when dialed at an active station the number is dialed, overriding COS if required.

  • Page 435: Authorization Code Table (Pgm 227)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.5 Authorization Code Table (PGM 227) PGM 227 defines the Authorization Codes and the associated COS used with certain features such as 'Call Forward Follow-Me', DISA calls, etc. Codes 001 to 048 are for stations and can be viewed only in this table.

  • Page 436: Customer Call Routing (Pgm 228)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.6 Customer Call Routing (PGM 228) PGM 228 defines the routing for each CCR Table. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 228. 3. Enter the CCR Table number (01 ~ 07).
  • Page 437 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Code Table Digit ‘8’ This parameter defines the CCR destination when the DISA caller dials the digit ‘8’. Not assigned See CCR Destination Code Table Digit ‘9’ This parameter defines the CCR destination when the DISA caller dials the digit ‘9’.
  • Page 438 Issue 2.0 Admin Programming Manual July, 2010 Destination Destination Values Code All Call Page ’08 + 1 = Internal All Call Page ’08 + 2 = All Call Page Net Number ’09 + Net Number Conference Room ‘10’ + 1 ~ 9 Station Voice Mailbox ‘11’...

  • Page 439: Executive/Secretary Table (Pgm 229)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.7 Executive/Secretary Table (PGM 229) PGM 229 defines the Executive/Secretary pairs. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 229. 3. Enter the Table index, 1 ~ 6. 4. Select the desired Flexible button.

  • Page 440: Flexible Did Conversion Table (Pgm 231)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.8 Flexible DID Conversion Table (PGM 231) PGM 231 defines the Type 2 DID destinations for various ring service modes. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 231. 3. Select Flexible button 1 to input a DID Destination, Select Flexible button 2 to initialize the DID Conversion Table or Select Flexible button 3 to delete all DID Table entries.
  • Page 441 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Destination Destination Chart below Reroute This parameter defines the Flexible DID Conversion route when the original Not assigned 1 ~ 5 from Destination Destination destination is busy. Use codes ‘0 – 5’ from the Destination Table, ‘6’ + Net number Table or 7 + station number for the routing to a station Voice mailbox.
  • Page 442 Issue 2.0 Admin Programming Manual July, 2010 Code Destination Values Station Voice Mailbox ‘11’ + station number Virtual Voice Mailbox 12 + Virtual mailbox number Dial Pad Character Chart – 10 – 20 – 30 ‘ ’ – 13 A –...

  • Page 443: System Speed Zone (Pgm 232)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.9 System Speed Zone (PGM 232) PGM 232 configures the parameters for the System Speed Zone groups. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 232. 3. Enter a Zone number, 01 - 10.

  • Page 444: Weekly Time Table (Pgm 233)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.10 Weekly Time Table (PGM 233) PGM 233 configures separate Weekly Time Tables to control Auto Ring mode for the system and each Intercom Tenancy Group. Procedure: 1. Press the [TRANS PGM] button.

  • Page 445: Voice Mail Dialing Table (Pgm 234)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.11 Voice Mail Dialing Table (PGM 234) PGM 234 defines the DTMF digits sent to an external VM to process a call. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 234.
  • Page 446 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Suffix: and [DND] for Pause Index ‘8’ Prefix: 12 digits, 0 ~ 9, ‘*’, ‘#’ Suffix: - and [DND] for Pause Disconnect This parameter defines the code sent to the external VM to instruct the VM to ***** 12 digits, 0 ~ 9, ‘*’, ‘#’...

  • Page 447: Mobil Extension (Pgm 236)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.12 Mobil Extension (PGM 236) PGM 236 configures the characteristics of a Mobile Extension associated with each station port. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 236. 3. Dial a table index ‘01’ ~ ‘48’ for a station port 4.

  • Page 448: Incoming Clid Destination Table (Pgm 237)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.13 Incoming CLID Destination Table (PGM 237) PGM 237 defines the destination for DID calls when the CLI matches one of up to 100 CLI entries. Procedure: 1. Press the [TRANS PGM] button.

  • Page 449: Voice Mailbox Cos Table (Pgm 238)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.14 Voice Mailbox COS Table (PGM 238) PGM 238 assigns characteristics to each Class of Service for Voice Mailboxes. The COS defines characteristics for Voice mails as well as enables certain features for mailboxes assigned the COS. There are five (5) Classes of Service.
  • Page 450 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Receipt of the ipLDK. The system will confirm delivery once the receiver listens to the 1 = Enable message. Private Message A user may mark a message to another ipLDK user as a private message. The...

  • Page 451: Hot Desk Attributes (Pgm 250)

    Issue 2.0 Admin Programming Manual July, 2010 3.9.15 Hot Desk Attributes (PGM 250) PGM 250 defines attributes for Hot Desk agents including no of Agents and Automatic Logout timer. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 250.

  • Page 452: Sms Attributes (Pgm 291 - 292)

    Issue 2.0 Admin Programming Manual July, 2010 3.10 SMS Attributes (PGM 291 – 292) 3.10.1 SMS Setting (PGM 291) PGM 291 configures the SMS Message Center telephone number and CLI. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 291.

  • Page 453: Sms Co Line Attributes (Pgm 292)

    Issue 2.0 Admin Programming Manual July, 2010 3.10.2 SMS CO Line Attributes (PGM 292) PGM 292 assigns CO lines and stations to receive external SMS messages. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 292. 3. Enter the CO line range.

  • Page 454: Private Networking (Pgm 320 - 324)

    Issue 2.0 Admin Programming Manual July, 2010 3.11 Private Networking ( PGM 320 - 324 3.11.1 Networking Basic Attributes (PGM 320) PGM 320 enables Networking and defines basic attributes for network signaling and CAS. Procedure: 1. Press the [TRANS PGM] button.
  • Page 455 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values or the User-to-User Information element as assigned here. Networking CAS This parameter enables Centralized Attendant Service for the system. CAS should 0 (Off) 0 = Off Enable not be enabled at the system where the CAS Attendant is located.

  • Page 456: Networking Supplementary Attributes (Pgm 321)

    Issue 2.0 Admin Programming Manual July, 2010 3.11.2 Networking Supplementary Attributes (PGM 321) PGM 321 configures signaling for supplementary features and characteristics of the BLF Manager. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 321. 3. Select the desired Flexible button.
  • Page 457 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values system will recall the transferring station. GK Reroute CO This parameter defines the CO line group used by a Gatekeeper when transferring 00 ~ 24 Group a call.

  • Page 458: Networking Co Line Attributes (Pgm 322)

    Issue 2.0 Admin Programming Manual July, 2010 3.11.3 Networking CO Line Attributes (PGM 322) PGM 322 establishes characteristics of CO lines used for Private Networking. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 322. 3. Enter the CO line range.

  • Page 459: Network Routing-Network Numbering Plan Table (Pgm 324)

    Network Numbering Plan code. A ‘00’ value is used to denote a local intercom connection. CPN IP This parameter defines the IP address of the destination system’s VOIB. Only 0.0.0.0 Flexible button 1 ~ 4, Information Flexible button 1 is used for the ipLDK-60 to define the VOIB IP address. IP v4 address...
  • Page 460 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Alternate Dial Bin This parameter defines the alternate route when a network fault occurs while Not assigned 2000 ~ 2499 attempting to route a networked call. A System Speed Dial is used to define the alternate route.

  • Page 461: Voib (Pgm 340 - Pgm 341 And Pgm 500 - Pgm 501)

    Issue 2.0 Admin Programming Manual July, 2010 3.12 VOIB ( PGM 340 – PGM 341 and PGM 500 – PGM 501 3.12.1 VOIB Settings (PGM 340) PGM 340 configures IP and other characteristics of the VOIB interface. Procedure: 1. Press the [TRANS PGM] button.
  • Page 462 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Default Codec This parameter defines the default codec that is requested in call set-up messages. 3 (G711_u-Law)) 0 = G.723.1 1 = G.729 2 = G.711_A-Law 3 = G.711_u-Law 4 = G.729A...
  • Page 463 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values purpose of reducing jitter. A short jitter buffer may result in loss of RTP packets, a second increments long jitter buffer may result in excessive delay. Voice Monitor When enabled, the system will monitor the RTP traffic to/from the VOIB.
  • Page 464 Issue 2.0 Admin Programming Manual July, 2010 I – 43 L – 53 O – 63 – 70 – 90 – 80 P – 71 W – 91 T – 81 Q – 72 X – 92 U – 82 R –...

  • Page 465: Gatekeeper Settings (Pgm 341)

    Issue 2.0 Admin Programming Manual July, 2010 3.12.2 GateKeeper Settings (PGM 341) PGM 341 configures the system to match the H.323 GateKeeper characteristics. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 341. 3. Select the desired Flexible button.
  • Page 466 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values GK Address This parameter defines the IP address of the hosting GateKeeper. 0.0.0.0 IPv4 address GK Find Address This parameter defines the ‘well known’ IP address for the system to locate a local 224.0.1.41...
  • Page 467 Issue 2.0 Admin Programming Manual July, 2010 Z – 12 C – 23 F – 33 – 40 – 50 – 60 G – 41 J – 51 M – 61 H – 42 K – 52 N – 62 I –...

  • Page 468: Sip Attributes I (Pgm 500, Pc Admin Only)

    Issue 2.0 Admin Programming Manual July, 2010 3.12.3 SIP Attributes I (PGM 500, PC Admin only) PGM 500 is one of two PGMs used to configure SIP operation, see also PGM 501. Procedure: 1. PC Admin only. Flex Description...
  • Page 469 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Control Protocol (TCP) or User Datagram Protocol (UDP). 100Rel Support When enabled (On), the system will acknowledge provisional response (1xx) messages from the call server. Use R-port When enabled (On), the system will support the R-port SIP Method for NAT Method traversal.
  • Page 470 Issue 2.0 Admin Programming Manual July, 2010 P – 71 T – 81 W – 91 Q – 72 U – 82 X – 92 R – 73 V – 83 Y – 93 S – 74 Z – 94 ...

  • Page 471: Sip Attributes Ii (Pgm 501, Pc Admin Only)

    Issue 2.0 Admin Programming Manual July, 2010 3.12.4 SIP Attributes II (PGM 501, PC Admin only) PGM 501 is one of two PGMs used to configure SIP operation, see also PGM 500. Procedure: 1. PC Admin only. Flex Description...
  • Page 472 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Associated This parameter defines the station number associated with the SIP User Id when Not assigned Station Number Station Centrex features are enabled (see also PGM 500, IP Centrex). (Intended for use...

  • Page 473: Rsg/Ip Phone (Pgm 380 - 397)

    VOIB Slot for This parameter defines the VOIB slot to employ for RSG modules and IP Phone. RSG/IP Phones ipLDK-60 supports a single slot, slot 10. Channels for This parameter defines the number of VOIB channels reserved for RSG and IP Not assigned 0 –...

  • Page 474: Rsg/Ip Phone Ports Assignment (Pgm 381)

    Default Values RSG Number This parameter assigns the number of RSG modules supported. The RSG is not supported in ipLDK-60. IP Phone number This parameter sets the number of IP Phones to be registered to the system. Not assigned 0 - 16...

  • Page 475: Rsg/Ip Phone Attributes I (Pgm 382)

    This parameter defines the protocol layer used for communication between the IP 0 (IP) 0 = IP phone and the system. ipLDK-60 only supports IP. 1 = MAC Casting Mode This parameter determines if the IP Phone will employ uni-cast or multi-cast signals...
  • Page 476 Ring without CO When enabled, stations attached to the RSG will ring for incoming calls even if not 1 (On) 0 = Off Ring Assign assigned CO Ring (PGM 144). The RSG is not supported in ipLDK-60. 1 = On...

  • Page 477: Ip Phone Attributes (Pgm 386)

    6. Press the [Hold/Save] button. Flex Description Default Values Set MAC This parameter defines the MAC address of each IP Phone, up to 16, the ipLDK-60 00-00-00-00-00- 12-hex digits (0 ~ F) Address should register to the system. IP Address This Flexible button displays the IP Address of the IP phone.
  • Page 478 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values CTI Port Not used, see PGM 126 Station IP List IPSEC When this parameter is enabled (On), the VOIB implements IPSec for VoIP packet 0 (Off) 0 = Off traffic.

  • Page 479: Rsg/Ip Phone Tx & Rx Gain Control (Pgm 396 And 397)

    Issue 2.0 Admin Programming Manual July, 2010 3.13.5 RSG/IP Phone Tx & Rx Gain Control (PGM 396 and 397) PGM 396 and 397 establish Transmit and Receive audio gain for IP Phones. Procedure: 1. Press the [TRANS PGM] button.
  • Page 480 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values RSG_IP Phone RX from R_LCO 00 – 63 RSG_IP Phone RX from IP Phone 00 – 63 Flex Description Default Values RSG_IP Phone TX to DKTU 00 – 63 RSG_IP Phone TX to SLT 00 –...

  • Page 481: Nation Specific Gain/Tone Tables (Pgm 400 - 424)

    Issue 2.0 Admin Programming Manual July, 2010 3.14 Nation Specific Gain/Tone Tables ( PGM 400 - 424 PGMs 400 to 423 establish audio gain levels and tone frequencies. Defaults are based on the Country code. Procedure: 1. Press the [TRANS PGM] button.
  • Page 482 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 401 SLIB Gain SLIB/DTIB 00 – 63 SLIB/SLIB 00 – 63 Reserved SLIB/WTIB 00 – 63 SLIB/ACO 00 – 63 Reserved SLIB/DCO 00 – 63 SLIB/VMIB 00 – 63 SLIB/DTMF 00 –...
  • Page 483 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 402 DTIB Spkr. Gain DTIB/VMIB 00 – 63 DTIB/DTMF 00 – 63 DTIB/TONE 00 – 63 DTIB/MUSIC1 00 – 63 DTIB/MUSIC2 00 – 63 Reserved Flex Description Default...
  • Page 484 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 404 ACOB Gain ACOB/DTIB 00 – 63 ACOBB/SLIB 00 – 63 Reserved ACOB/WTIB 00 – 63 ACOB/ACOB 00 – 63 Reserved ACOB/DCO 00 – 63 ACOB/VMIB 00 – 63 ACOB/DTMF 00 –...
  • Page 485 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 406 DCOB Gain DCOB/DTMF 00 – 63 DCOB/TONE 00 – 63 DCOB/MUSIC1 00 – 63 DCOB/MUSIC2 00 – 63 Reserved DCOB/MODEM 00 – 63 Flex Description Default Values...
  • Page 486 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 408 DTMF Gain DTMF Rx/DCOB 00 – 63 Flex Description Default Values 409 External Page Gain External Page/DTIB 00 – 63 External Page/SLIB 00 – 63 Reserved External Page/WTIB 00 –...
  • Page 487 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 411 Modem Gain Modem/ACOB 00 – 63 Reserved Modem /DCOB 00 – 63 Flex Description Default Values 412 Short SLIB Gain Short SLIB/Short ACO (Intended for SAF only) 00 –...
  • Page 488 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 415 Short ACO Gain Short ACO/Short SLIB (Intended for SAF only) 00 – 63 Short ACO/Long SLIB (Intended for SAF only) 00 – 63 Short ACD/Far SLIB (Intended for SAF only) 00 –...
  • Page 489 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 418 MBU DSP Tx Gain ACO SMS 00 – 63 DCO SMS 00 – 63 SLT SMS 00 – 63 SLT FSK CID 00 – 63 Flex Description...
  • Page 490 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values 422 Distinctive Ring Frequency Dial 1 Ring 1 0480, 0000 Two 4-digit numbers Dial 2 Ring 2 0400, 0000 Two 4-digit numbers Dial 3 Ring 3 0620, 0000...

  • Page 491: Initialization (Pgm 450)

    Issue 2.0 Admin Programming Manual July, 2010 3.15 Initialization ( PGM 450 PGM 450 is used to initialize all or sections of the ipLDK database and can be used activate a software reset of the system. After selecting the data to initialize, the system must be reset, use either Flexible button 15, the system reset switch or power cycling.
  • Page 492 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values System Timer Initializes PGM180 – PGM182 Database Toll Table Initializes PGM224 & PGM225 Database LCR Database Initializes PGM220 – PGM222 Tables Initializes PGM227 – PGM229 & PGM232 – PGM234...
  • Page 493 Issue 2.0 Admin Programming Manual July, 2010 3.16 Print Prot. Database ( PGM 451 PGM 451 outputs the database values for the various program sections. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 451. 3. Select the desired Flexible button.
  • Page 494 Issue 2.0 Admin Programming Manual July, 2010 Flex Description Default Values Networking This selection outputs the Networking Data. All Database This selection outputs the database for all PGMs. LCD Message 15-1 This selection followed by Flexible button 1 outputs the Fixed and Custom Display...

  • Page 495: Initialize Database By Mpb Version (Pgm 452)

    Issue 2.0 Admin Programming Manual July, 2010 3.17 Initialize Database by MPB Version ( PGM 452 PGM 452 permits initialization of the system database based on the software version. Procedure: 1. Press the [TRANS PGM] button. 2. Dial 452.

  • Page 496: Admin Reference Charts

    Issue 2.0 Admin Programming Manual July, 2010 DMIN EFERENCE HARTS 4.1 Admin Program Code Index Admin Program Index Chart Main Menu Item PRE-PROGRAMMED BASE Location Program Board Assignment Logical Slot Assignment Numbering Plan Type Flexible Number Plan – Station Number...
  • Page 497 Issue 2.0 Admin Programming Manual July, 2010 Main Menu Item ICM Tenancy Group Preset Call Forward Idle Line Selection SMDR Account Group Copy DSS Button Station IP List Station Voice Mailbox Attributes Virtual Voice Mailbox Attributes Display Stations by COS...
  • Page 498 Issue 2.0 Admin Programming Manual July, 2010 Main Menu Item Auto Attendant VMIB Announcements CO-to-CO COS DID/DISA Destination External Control Contact LCD Date/Time/Language Display Mode Modem Music PBX Access Code PLA Priority Setting RS-232C Port Setting Print Port Selection...
  • Page 499 Issue 2.0 Admin Programming Manual July, 2010 Main Menu Item ISDN SYSTEM BASE System ISDN Attribute COLP Table Entry MSN Table Attribute TABLES Local Code Table Enblock Prefix Table LCR Attributes LCR – Leading Digit Table LCR – Digit Modification Table LCR Table Initialization Toll Exception Table –...
  • Page 500 Issue 2.0 Admin Programming Manual July, 2010 Main Menu Item Hot Desk Agents SMS ATTRIBUTES SMS SETTING SMS CO ATTRIBUTE NETWORKING Networking Basic Attribute Networking Supplementary Attribute Networking CO Line Attribute Networking Routing Table VOIB VOIB IP Setting GK Setting ( Not Supported yet )
  • Page 501 Issue 2.0 Admin Programming Manual July, 2010 Main Menu Item CPTU Rx Gain Control Modem Rx Gain Control Short SLIB Gain Control Long SLIB Gain Control Far SLIB Gain Control Short ACO Gain Control Long ACO Gain Control MBU DSP RX Gain...

  • Page 502: 4.2 Default Flexible Number Plans

    Issue 2.0 Admin Programming Manual July, 2010 4.2 Default Flexible Number Plans Flexible Numbering Plans Chart Flexible Item Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 Plan 6 Plan 7 Plan 8 Button PGM 105 Station Numbering...
  • Page 503 Issue 2.0 Admin Programming Manual July, 2010 Flexible Item Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 Plan 6 Plan 7 Plan 8 Button Cancel DND/CFW/Pre-Selected MSG *559 *559 *559 SLT Hold, SLT only *560 *560 *560...
  • Page 504 Issue 2.0 Admin Programming Manual July, 2010 Flexible Item Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 Plan 6 Plan 7 Plan 8 Button Group Attendant Call Door Open – 1 Door Open – 2 Door Open – 3 Door Open –...

  • Page 505: Quick Reference Charts

    Keyset SMS Message Display LDP Keyset Enblock Mode LDP Keyset SMS/ Notice Display LDP Keyset Scroll Speed LDP Keyset Not supported in ipLDK-60 Ear-Mic Headset LDP Keyset ICM Bell LDP Keyset CO Bell LDP Keyset PTT Group Station COS Down...
  • Page 506 Issue 2.0 Admin Programming Manual July, 2010 Code ITEM REMARK Registration Mobile - Extension Active Mobile - Extension Register Mobile-Extension CLI Active Mobile Hunt Msg Wait Notice To Mobile-Extension Wake-up Time Registration (One-time/ Continuous) Wake-up Time Cancel Activate Conference Room...
  • Page 507 Station User Name Registration Headset/Speakerphone Mode Keyset Headset Ring Mode Keyset WTU Station Number Receive Keyset Not supported in ipLDK-60 Serial No/SW Packages Keyset with LCD PC – Phone Lock Key Hot desk Logout Hot desk Login Relocation Out Relocation IN...

  • Page 508: 5.2 Attendant User Program Codes

    Issue 2.0 Admin Programming Manual July, 2010 5.2 Attendant User Program Codes Attendant User Program Codes Chart Code ITEM REMARK 0111 Print SMDR (Station Base) System Attendant 0112 Delete SMDR (Station Base) System Attendant 0113 Print SMDR (Group Base)
  • Page 509 Disable CO Outgoing System Attendant Automatic Day/Night/Weekend Mode Program Attendant ICM BOX BGM Channel select Attendant 076, 077, External Page Music -1,2 and 3, toggle On/Off Attendant Prepaid Call LCD Display Language Set Call Forward Attendant WHTU Subscription Not supported in ipLDK-60...

  • Page 510: 5.3 Flexible Button Program Codes

    Issue 2.0 Admin Programming Manual July, 2010 5.3 Flexible Button Program Codes Flexible Button Program Codes Chart Code Item Remark Differential Ring Answer Mode +1=H, 2=T, 3=3 Station COS Down Station COS Restore Walking COS Authorization Code Registration Authorization Code Change...
  • Page 511 2 & 8 Button DKT [MUTE] BTN Assignment 2 & 8 Button DKT [MON] BTN Assignment 2 & 8 Button DKT [REDIAL] BTN Assignment 2 & 8 Button DKT DID Restriction DISA Restriction Call Recording via USB Not supported in ipLDK-60...

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