Warranty - Behringer B212A User Manual

EUROLIVE B212A/B215A
§ 1 Other warranty rights and national law
1. This limited warranty is valid only if you purchased the product from a
BEHRINGER authorized dealer in the country of purchase. A list of autho-
rized dealers can be found on BEHRINGER's website www. behringer. com
under "Where to Buy", or you can contact the BEHRINGER office closest
to you.
2. BEHRINGER* warrants the mechanical and electronic components of
this product to be free of defects in material and workmanship if used under
normal operating conditions for a period of one (1) year from the original
date of purchase (see the Limited Warranty terms in § 4 below), unless a
longer minimum warranty period is mandated by applicable local laws. If
the product shows any defects within the specified warranty period and that
defect is not excluded under § 4, BEHRINGER shall, at its discretion, either
replace or repair the product using suitable new or reconditioned product
or parts. In case BEHRINGER decides to replace the entire product, this
limited warranty shall apply to the replacement product for the remaining
initial warranty period, i.e., one (1) year (or otherwise applicable minimum
warranty period) from the date of purchase of the original product.
3. Upon validation of the warranty claim, the repaired or replacement prod-
uct will be returned to the user freight prepaid by BEHRINGER.
4. Warranty claims other than those indicated above are expressly
excluded.
PLEASE RETAIN YOUR SALES RECEIPT. IT IS YOUR PROOF OF
PURCHASE COVERING YOUR LIMITED WARRANTY. THIS LIMITED
WARRANTY IS VOID WITHOUT SUCH PROOF OF PURCHASE.
§ 2 Online registration
Please do remember to register your new BEHRINGER equipment right
after your purchase at www. behringer. com under "Support" and kindly read
the terms and conditions of our limited warranty carefully. Registering your
purchase and equipment with us helps us process your repair claims quicker
and more efficiently. Thank you for your cooperation!
§ 3 Return authorization number
1. To obtain warranty service, please contact the retailer from whom the
equipment was purchased. Should your BEHRINGER dealer not be located
in your vicinity, you may contact the BEHRINGER distributor for your country
listed under "Support" at www. behringer. com. If your country is not listed,
please check if your problem can be dealt with by our "Online Support" which
may also be found under "Support" at www. behringer. com. Alternatively,
please submit an online warranty claim at www. behringer. com BEFORE
returning the product. All inquiries must be accompanied by a description
of the problem and the serial number of the product. After verifying the
product's warranty eligibility with the original sales receipt, BEHRINGER
will then issue a Return Materials Authorization ("RMA") number.
2. Subsequently, the product must be returned in its original shipping car-
ton, together with the return authorization number to the address indicated
by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 4 Warranty Exclusions
1. This limited warranty does not cover consumable parts including, but not
limited to, fuses and batteries. Where applicable, BEHRINGER warrants the
valves or meters contained in the product to be free from defects in material
and workmanship for a period of ninety (90) days from date of purchase.
2. This limited warranty does not cover the product if it has been electroni-
cally or mechanically modified in any way. If the product needs to be modified
or adapted in order to comply with applicable technical or safety standards
on a national or local level, in any country which is not the country for which
the product was originally developed and manufactured, this modification/
adaptation shall not be considered a defect in materials or workmanship.
This limited warranty does not cover any such modification/adaptation,
regardless of whether it was carried out properly or not. Under the terms
of this limited warranty, BEHRINGER shall not be held responsible for any
cost resulting from such a modification/adaptation.
3. This limited warranty covers only the product hardware. It does not cover
technical assistance for hardware or software usage and it does not cover
any software products whether or not contained in the product. Any such
software is provided "AS IS" unless expressly provided for in any enclosed
software limited warranty.
Technical specifications and appearance are subject to change without notice. The information contained herein is correct at the time of printing. BEHRINGER accepts no liability
for any loss which may be suffered by any person who relies either wholly or in part upon any description, photograph or statement contained herein. Colors and specifications may
vary slightly from product. BEHRINGER products are sold through authorized dealers only. Distributors and dealers are not agents of BEHRINGER and have absolutely no authority
to bind BEHRINGER by any express or implied undertaking or representation. This manual is copyrighted. No part of this manual may be reproduced or transmitted in any form or
by any means, electronic or mechanical, including photocopying and recording of any kind, for any purpose, without the express written permission of Red Chip Company Ltd.
ALL RIGHTS RESERVED. © 2009 Red Chip Company Ltd. Trident Chambers, Wickhams Cay, P.O. Box 146, Road Town, Tortola, British Virgin Islands
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Warranty

4. This limited warranty is invalid if the factory-applied serial number has
been altered or removed from the product.
5. Free inspections and maintenance/repair work are expressly excluded
from this limited warranty, in particular, if caused by improper handling of
the product by the user. This also applies to defects caused by normal wear
and tear, in particular, of faders, crossfaders, potentiometers, keys/buttons,
tubes, guitar strings, illuminants and similar parts.
6. Damage/defects caused by the following conditions are not covered by
this limited warranty:
= improper handling, neglect or failure to operate the unit in compli-
ance with the instructions given in BEHRINGER user or service
manuals;
connection or operation of the unit in any way that does not comply
=
with the technical or safety regulations applicable in the country
where the product is used;
damage/defects caused by acts of God/Nature (accident, fire,
=
flood, etc) or any other condition that is beyond the control of
BEHRINGER.
7. Any repair or opening of the unit carried out by unauthorized personnel
(user included) will void the limited warranty.
8. If an inspection of the product by BEHRINGER shows that the defect
in question is not covered by the limited warranty, the inspection costs are
payable by the customer.
9. Products which do not meet the terms of this limited warranty will be
repaired exclusively at the buyer's expense. BEHRINGER or its autho-
rized service center will inform the buyer of any such circumstance. If the
buyer fails to submit a written repair order within 6 weeks after notification,
BEHRINGER will return the unit C.O.D. with a separate invoice for freight
and packing. Such costs will also be invoiced separately when the buyer
has sent in a written repair order.
10. Authorized BEHRINGER dealers do not sell new products directly in
online auctions. Purchases made through an online auction are on a "buyer
beware" basis. Online auction confirmations or sales receipts are not ac-
cepted for warranty verification and BEHRINGER will not repair or replace
any product purchased through an online auction.
§ 5
This limited warranty is extended exclusively to the original buyer (customer
of authorized retail dealer) and is not transferable to anyone who may sub-
sequently purchase this product. No other person (retail dealer, etc.) shall
be entitled to give any warranty promise on behalf of BEHRINGER.
Subject only to the operation of mandatory applicable local laws,
BEHRINGER shall have no liability to the buyer under this warranty for
any consequential or indirect loss or damage of any kind. In no event shall
the liability of BEHRINGER under this limited warranty exceed the invoiced
value of the product.
This limited warranty is the complete and exclusive warranty between you
and BEHRINGER. It supersedes all other written or oral communications
related to this product. BEHRINGER provides no other warranties for this
product.
§ 8 Other warranty rights and national law
1. This limited warranty does not exclude or limit the buyer's statutory rights
as a consumer in any way.
2. The limited warranty regulations mentioned herein are applicable unless
they constitute an infringement of applicable mandatory local laws.
3. This warranty does not detract from the seller's obligations in regard to
any lack of conformity of the product and any hidden defect.
Warranty service conditions are subject to change without notice. For the
latest warranty terms and conditions and additional information regarding
BEHRINGER's limited warranty, please see complete details online at
www. behringer. com.
* BEHRINGER Macao Commercial Offshore Limited of Rue de Pequim No. 202-A, Macau
Finance Centre 9/J, Macau, including all BEHRINGER group companies
Warranty
Warranty transferability
§ 6 Claim for damage
§ 7 Limitation of liability
§ 9 Amendment