Reporting Safety Defects - Volvo XC90 Hybrid 2016 Owner's Manual

Occupant safety reminders
How safely you drive doesn't depend on how old
you are but rather on:
•
How well you see.
•
Your ability to concentrate.
•
How quickly you make decisions under
stress to avoid an accident.
The following suggestions are intended to help
you cope with the ever changing traffic environ-
ment.
•
Never drink and drive.
•
If you are taking any medication, consult your
physician about its potential effects on your
driving abilities.
•
Take a driver-retraining course.
•
Have your eyes checked regularly.
•
Keep your windshield and headlights clean.
•
Replace wiper blades when they start to
leave streaks.
•
Take into account the traffic, road, and
weather conditions, particularly with regard to
stopping distance.
•
Never send text messages while driving.
•
Refrain from using or minimize the use of a
cell phone while driving.
Related information
•
Recall information (p. 62)
•
Reporting safety defects (p. 61)

Reporting safety defects

The following information will help you report any
perceived safety-related defects in your vehicle.
Reporting safety defects in the U.S.
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying Volvo
Cars of North America, LLC. If NHTSA
receives similar complaints, it may open
an investigation, and if it finds that a
safety defect exists in a group of vehi-
cles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your retailer, or Volvo
Cars of North America, LLC. To contact
NHTSA, you may either call the Auto
Safety Hotline toll-free at
1-888-327-4236
(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Transpor-
tation, Washington D.C. 20590.
You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov, where you can also
enter your vehicle's VIN (Vehicle Identi-
fication Number) to see if it has any
open recalls.
Volvo strongly recommends that if your
vehicle is covered under a service cam-
paign, safety or emission recall or simi-
lar action, it should be completed as
soon as possible. Please check with
your local retailer or Volvo Cars of
North America, LLC if your vehicle is
covered under these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).
Reporting safety defects in Canada
If you believe your vehicle has a defect that could
cause a crash or could cause injury or death, you
should immediately inform Transport Canada in
addition to notifying Volvo Cars of Canada Corp.
SAFETY
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