hydrawise HWC-012-US User Manual page 10

Different!types!of!status!messages!are!shown!below!–!
Sync'd!
No'Internet!
Wireless'Down'Controller! has! not! connected! successfully! to! your! wireless.! Go! to!
Checking'
Error'XXX'
Success'
The!success!percentage!shows!the!percentage!of!time!the!controller!successfully!connects!to!
Hydrawise!servers!to!synchronise!weather!and!schedule!related!information.!
A!low!success!percentage!will!indicate!a!poor!wireless!connection!between!the!controller!and!
your!access!point.!
To!improve!your!wireless!signal!strength!you!could!try!the!following!–!
• Move!the!controller!closer!to!your!wireless!router.!
• Remove!any!obstacles!in!a!direct!line!of!sight!between!the!controller!and!your!wireless!
router!such!as!metal!items!(metal!is!an!extremely!good!isolator!for!WiFi!signals).!
• Move!your!wireless!router!closer!to!the!controller.!
• Install!a!higher!gain!antenna!on!your!wireless!router.!
• Use!Ethernet!to!a!location!closer!to!the!controller!and!install!a!new!wireless!router.!
• Consider!a!WiFi!repeater!between!your!wireless!router!and!the!Hydrawise!controller!to!
boost!the!signal!strength.!
• Consider!moving!the!controller!away!from!potential!sources!of!interference,!including!
& Microwave!ovens!
& Cordless!telephones!operating!in!the!2.4GHz!range!–!you!could!also!change!the!
& Nearby!base!stations!using!adjacent!channels!
Note!that!the!Hydrawise!unit!is!designed!to!work!in!poor!wireless!environments.!However,!if!
you!wish!to!manually!run!or!stop!a!zone!and!the!wireless!signal!is!down!then!these!actions!will!
fail.!
Offline'Mode'
If!the!controller!loses!internet!for!more!than!24!hours!you'll!receive!a!notification!email.!!!
The!controller!will!go!into!an!offline!mode.!!In!offline!mode!your!controller!won't!be!able!to!
access!local!weather!conditions!such!as!rainfall!or!evaporation!and!will!revert!to!a!pre3defined!
program.!
!
!
!
All!is!good.!Controller!has!a!connection!to!Hydrawise!servers.!
Controller! has! connected! to! wireless! but! is! unable! to! connect! to! Hydrawise!
servers.! Check! that! your! internet! is! OK! by! connecting! another! device! to! the!
same!wireless!router.!If!this!is!OK!then!go!to!Status%Network!and!select!Test'
Network!to!perform!a!diagnostics!test.!
Settings%Wireless!Settings!to!check!the!wireless!status.!
The!controller!is!checking!connection!to!Hydrawise.!
The!controller!received!an!error!whilst!connecting!to!the!Hydrawise!server.!
channel!your!phone!uses!
HWC3006!&!HWC3012!User!Guide!
©!Hydrawise!2016!
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Page!10
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V2.05