Troubleshooting - Samsung RT77-6DTBSP User Manual

Troubleshooting

PROBLEM
The appliance is not
operating at all or the
temperature is too high.
The food in the refrigerator
is frozen.
There are unusual noises.
The front corners and
sides of the appliance are
warm and condensation
starts to form.
You can hear a liquid
bubbling in the appliance.
There is a bad smell inside
the appliance.
There is a layer of frost on
the appliance walls.
Condensation forms on
the inside wall of the
appliance and around
vegetables.
The lamps in the freezer
and refrigerator are not
turned on.
14_ Troubleshooting
DA68-02636G-04.indb 14
SOLUTION
• Check that the power plug is correctly connected.
• Is the temperature control on the front panel correctly set?
• Does sun shine on the appliance or are there heat sources nearby?
• Is the back of the appliance too near to the wall?
• Is the temperature control on the front panel set to the coldest
temperature?
• Is the surrounding temperature too low?
• Did you store the food with a high water content in the coldest part
of the fridge?
• Check that the appliance is installed on a stable, level floor.
• Is the back of the appliance too near to the wall?
• Have any foreign objects fallen behind or under the appliance?
• Is the noise coming from the compressor in the appliance?
• A ticking sound may be heard inside the appliance; this is normal.
This sound occurs when the various accessories contract or
expand.
• Heat-proof pipes are installed in the front corners of the appliance
to prevent condensation from forming.
When the surrounding temperature rises, this may not always be
effective. However, this is not abnormal.
• In very humid weather, condensation may form on the outer
surface of the appliance when the moisture in the air comes into
contact with the cool surface of the appliance.
• This is the refrigerant, which cools the inside of the appliance.
• Has a food item spoiled?
• Make sure that strong smelling food (for example, fish) is wrapped
so that it is airtight.
• Clean out your freezer periodically and throw away any spoiled or
suspect food.
• Are the air outlet vents blocked by food stored inside the
refrigerator.
• Space the food out as much as possible to improve ventilation.
• Is the door fully closed?
• Food with a high water content is stored uncovered with a high
humidity level or the door has been left open for a long time.
• Store the food with a cover or in sealed containers.
• The lamps may not be turned back on if the doors of the freezer
and refrigerator remain opened side by side for 2 seconds or
longer. Close the doors and then open them again.
2015. 7. 3. 9:07