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NetDVR 6.5a
Network Video Recorder

User Manual

On-Net Surveillance Systems Inc. (OnSSI)
One Blue Hill Plaza, 7th Floor | P.O. Box 1555
Pearl River NY 10965
P: 845-732-7900 | T: 845-732-7900
info@onssi.com | www.onssi.com

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Summary of Contents for OnSSI NetDVR 6.5a

  • Page 1: User Manual

    NetDVR 6.5a Network Video Recorder User Manual On-Net Surveillance Systems Inc. (OnSSI) One Blue Hill Plaza, 7th Floor | P.O. Box 1555 Pearl River NY 10965 P: 845-732-7900 | T: 845-732-7900 info@onssi.com | www.onssi.com...
  • Page 2: Table Of Contents

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Table of Contents Table Of Contents WELCOME ..................................9 SYSTEM REQUIREMENTS............................11 • Surveillance System Server ........................11 • Ocularis Client Lite ..........................12 • NetGuard-EVS............................12 • NetGuard ..............................12 • NetPDA/NetCell Server..........................13 • NetPDA/NetCell Client..........................14 • NetMatrix ..............................14 .............................14 MPORTANT UMBERS...
  • Page 3 On-Net Surveillance Systems, Inc. NetDVR 6.5 Table of Contents • Recording Settings ..........................37 • Live Settings..............................39 • Audio ................................39 • IPIX ................................39 • Motion Detection Settings ........................39 • Database Settings ...........................40 Database Resizing ................................42 • Image Quality............................42 • Event Notifications..........................42 •...
  • Page 4 On-Net Surveillance Systems, Inc. NetDVR 6.5 Table of Contents • Image Resolution.............................62 Camera Name and Number Window........................62 ..................................63 UDIO Important Information about Using Audio......................63 Microphone Settings Window..........................64 Speaker Settings Window ............................64 ...........................65 ECORDING ERVER ERVICE Using the Recording Server Manager ........................65 •...
  • Page 5 On-Net Surveillance Systems, Inc. NetDVR 6.5 Table of Contents • Testing Your E-Mail Alert Configuration..................83 SMS Settings Window............................83 • Enabling SMS Alerts ..........................83 • Specifying SMS Alert Settings ......................84 • Testing Your SMS Alert Configuration .....................84 & O ............................85 NPUT VENTS UTPUT About Input, Events &...
  • Page 6 On-Net Surveillance Systems, Inc. NetDVR 6.5 Table of Contents • General Event Settings Section......................112 • Event Rule String Section........................113 • Notification Settings Section ......................116 I/O Control ................................116 I/O Control Window................................116 • Associating Events with Particular Outputs .................116 Output Settings for [Device Name] [Camera Name] Window ...................117 •...
  • Page 7 Hiding and Removing Features ......................165 • Virus Scanning Information.......................165 ACCESS CLIENTS..............................166 .............................166 CCESS LIENT VERVIEW Server-End Access through OnSSI Video Clients ................166 The Image Server ..............................166 Download Manager.............................166 Access Through NetPDA/NetCell Client ......................166 ............................167 CULARIS LIENT Minimum hardware requirements:........................167 Installing Ocularis Client Lite..........................167 Installation from CD................................167...
  • Page 8 On-Net Surveillance Systems, Inc. NetDVR 6.5 Table of Contents • Installing the NetPDA/NetCell Server ....................175 First: IIS Port Configuration...............................175 Then: NetPDA/NetCell Server Installation ........................176 • Verifying the NetPDA/NetCell Server Installation ..............177 • NetPDA/NetCell Server Installation Troubleshooting...............178 NetPDA/NetCell Server Cannot Be Installed........................178 Test Interface Cannot Be Displayed...........................178 Test Interface Is Displayed, but It Is Not Possible to Log In....................178 Installing &...
  • Page 9 OnSSI reserves the right to make adjustments without prior notification. (C) 2009 On-Net Surveillance Systems, Inc. OnSSI, the ’Eye’ logo, Ocularis, NetDVMS, NetEVS, NetDVR, ProSight, NetGuard, NetGuard-EVS, NetSwitcher, NetMatrix, NetTransact, NetCentral, NetPDA and NetCell are registered trademarks of OnSSI. Other names are the property of their respective owners.
  • Page 10: Welcome

    OnSSI’s Software Upgrade Plan (SUP) will keep your system current with the latest features and functionalities using your existing hardware, running on all future Windows® operating systems. OnSSI also provides a trade-in path for upgrading your system to Ocularis, OnSSI’s enterprise-scale IP video platform.
  • Page 11 Operating as a browser-based web service, NetGuard client is the ideal tool for occasional monitoring or access to video over the Internet, with no software download required. NetPDA and NetCell, OnSSI’s handheld video clients, provide access to live and recorded video with PTZ control presets, while on the move.
  • Page 12: System Requirements

    On-Net Surveillance Systems, Inc. NetDVR 6.5 System Requirements System Requirements The following are minimum system requirements for running NetDVR and associated applications: Surveillance System Server • Operating System Microsoft® Windows® XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista®...
  • Page 13: Ocularis Client Lite

    On-Net Surveillance Systems, Inc. NetDVR 6.5 System Requirements Ocularis Client Lite • Operating System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
  • Page 14: Netpda/Netcell Server

    On-Net Surveillance Systems, Inc. NetDVR 6.5 System Requirements Hard Disk Space Minimum 10 MB free. Software DirectX 9.0 or newer. * Running as a 32 bit service/application. Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open;...
  • Page 15: Netpda/Netcell Client

    On-Net Surveillance Systems, Inc. NetDVR 6.5 System Requirements NetPDA/NetCell Client • Operating Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0. System Intel StrongARM or 100% compatible. Minimum 32 MB. Network Ethernet (256 Kbit or higher recommended) Graphics Minimum 320 x 200, 16 bit colors. Adapter Software Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
  • Page 16: Windows Vista Information

    On-Net Surveillance Systems, Inc. NetDVR 6.5 System Requirements When using NetDVR, make sure that the following ports are open for data traffic on your network: • Used for FTP traffic. FTP (File Transfer Protocol) is a standard for Port 20 and 21 (inbound and outbound): exchanging files across networks.
  • Page 17: Installation

    System) volume, with a label or name instead of a drive letter). If using mounted drives, critical system features may not work as intended; you will, for example, not receive any warnings if the system runs out of disk space. Prerequisites: Shut down any existing OnSSI software. If upgrading, read Upgrading from a Previous Version first.
  • Page 18: Upgrading For A Previous Version

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Installation Upgrading for a Previous Version Upgrading NetDVR is an easy task, and you need not worry about spending hours reconfiguring your software. The following information applies if upgrading from one NetDVR version to another as well as if upgrading to NetDVR from a lower product in the product portfolio.
  • Page 19: Installing The New Version

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Installation From Windows’ menu, select > Start Control Panel Add or Remove Programs Remove NetDVR (or the lower product). When asked if you want to remove database files or registry settings, you should normally not select any of the check boxes.
  • Page 20: Upgrading Netguard-Evss

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Installation Video device drivers are small programs used for controlling/communicating with the camera devices connected to an NetDVR system. Video device drivers are installed automatically during the installation of your NetDVR system. However, new versions of the video device drivers, so-called Device Packs, are released from time to time.
  • Page 21: Administration

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Administration Administrator Login Window For users without administrator rights, access to certain features in NetDVR may in some organizations have been restricted. When this is the case, you will be asked to specify the administrator password in the window in Administrator Login order to get access to the restricted features.
  • Page 22: Adding Devices

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Detail from the Administrator window's Device Manager section—two devices have been added; the first device has a single camera attached, whereas the second device has four cameras attached Until you have added devices, the section will be empty.
  • Page 23: Editing Settings For Audio Sources

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration This will open the , in which you are able to specify a shortcut number to be Camera Name and Number window used with the camera. Note: Camera shortcut numbers are only used in NetGuard-EVS. In other applications, such as NetGuard, the camera shortcuts cannot be used.
  • Page 24: Administrator Window's Buttons

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration To enable a previously disabled camera or audio source, simply right-click the required camera or audio source in the section, then select Device Manager Enable Tip: Individual cameras can also be disabled/enabled in the Camera Settings for [Device Name] [Camera Name] Window.
  • Page 25 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration • Log file settings • Other advanced settings Archive Setup... Opens theArchive setup window, in which you specify NetDVR's archiving settings. Archiving lets you keep recordings for as long as required, limited only be the available hardware storage capacity.
  • Page 26 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Administrator window's Device Manager section, clicking the Settings button will open the Microphone Settings window (if the selected audio source is a microphone) or Speaker Settings window (if the selected source is a speaker), in which you can enable/disable the audio source and change its name if required.
  • Page 27: Devices & Dlks

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Devices & DLKs How to Import Device License Keys You must have a Device License Key (DLK) for every device (IP network camera or IP video server) installed on your NetDVR surveillance system. Remember that you are allowed to install and use only the number of cameras listed on your organization's license sheet;...
  • Page 28 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Detail from the Administrator window's Device Manager section—two devices have been added; the first device has a single camera attached, whereas the second device has four cameras attached To add a device, use the following procedure: You must have configured IP address, password, etc.
  • Page 29 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration When the device has been detected, type the Device License Key (DLK) for the device in the DLK field. Specifying DLK for the device Tip: If you have imported DLKs (see How to Import Device License Keys), the DLK field will already be filled with the DLK for the device.
  • Page 30: Edit Device Settings Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Edit Device Settings Window window lets you edit the settings of an already installed device. Edit device settings The Edit device settings window Access: To access the Edit device settings window, select the required device in the Administrator window's Device Manager section, and click the Edit Device...
  • Page 31: Identify Video Device Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Identify Video Device Section • section contains the following fields, buttons, etc.: Identify Video Device Field, Button, Description Device Type Select required device type from list. Tip: NetDVR is able to automatically detect device type as well as serial number, provided the IP address/hostname and password of the device have been specified in the IP-address/DNS Host Name and Root Password fields: Simply click the Detect Device button to auto-detect device type and serial...
  • Page 32 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Enable iPIX Enables the use of IPIX, a technology that allows viewing of 360-degree panoramic images. Note: Use of the IPIX technology requires either a dedicated IPIX camera or a regular camera equipped with a special IPIX camera lens for which a special IPIX license key is required.
  • Page 33: Network Settings For Video Device Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Network Settings for Video Device Section • section contains the following fields: Network Settings for Video Device Field Description IP-address IP address or DNS host name of the device in question. -or- Note: If Use DNS host name check box is selected, the name of the IP- address field changes to DNS/Host Name in order to accommodate a DNS Host DNS host name rather than an IP address.
  • Page 34: Camera Settings For [Device Name] Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Camera Settings for [Device Name] window Note: The number of settings available in the Camera Settings for [Device Name] window may be limited if cameras are not PTZ (Pan/Tilt/Zoom) cameras or connected to a video encoder device. window lets you specify certain information about a device's cameras.
  • Page 35: P/T/Z Camera Selection Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration P/T/Z Camera Selection Section • section contains the following fields: P/T/Z Camera selection Field Description Some of the Select check box if any of the cameras attached to the video encoder device connected is a PTZ camera.
  • Page 36: Camera List And Fields

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Camera List and Fields • The camera list contains a line for each camera channel on the device. First line from the top corresponds to camera channel 1, second line from the top corresponds to camera channel 2, etc. To change camera settings, select the required camera channel from the list, specify required information in the following fields, and click the button:...
  • Page 37: Cameras

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Cameras About Camera Administration ... In NetDVR you do not have to worry about having to add individual cameras to the system: Cameras are connected to devices, so once you have added the required devices to your NetDVR system (see How to ), all cameras connected to the devices are connected to the system as well.
  • Page 38: Speedup Settings

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Access: You access the Camera Settings for [Device Name] [Camera Name] window from the Administrator window, by selecting a camera in the Device Manager section, then clicking the Settings... button. window contains the following sections and buttons: Camera Settings for [Device Name] [Camera Name] Speedup Settings •...
  • Page 39 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration The camera will return to the original frame rate two seconds after the last motion is detected. On event:Available only if the Enable speedupcheck box is selected. Select the check box to use a higher frame rate when an event occurs and until another event occurs, then select required start and stop events in the Start and Stop lists.
  • Page 40: Live Settings

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Live Settings • The Live settings section lets you determine the frame rate with which users will view live video in their access clients. Select either Same as recording or Same as speedup. Note: This section is not available for cameras using MPEG.
  • Page 41: Database Settings

    Records stored in archived databases will not be affected. Note: If the OnSSI Recording Server service is running, the button will not be available. To make the button available, pause the OnSSIRecording Server service by clicking the...
  • Page 42 Database path:Specify which local directory the database for the camera should be kept in. Default database path is the path at which the NetDVR software is installed, typically C:\Program Files\OnSSI\ NetDVR\ Example: C:\Videodata To browse for a folder, click the browse button next to the Database path field.
  • Page 43: Database Resizing

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Note: No video can be recorded while the database is being repaired. For large installations, a repair may take several hours, especially if the Repair, Scan, Delete if fails action involving two different repair methods is selected, and the first repair method (fast repair) fails. Database Resizing In case recordings for a camera get bigger than expected, or the available drive space is suddenly reduced in another way, an advanced database resizing procedure will automatically take place:...
  • Page 44: Ptz Preset Positions

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration PTZ Preset Positions... (PTZ Cameras Only) • Available only if the camera is a PTZ (Pan/Tilt/Zoom) camera supporting PTZ preset positions, the PTZ Preset Positions... button opens PTZ Preset Positions for [Device Name] [Camera Name] window, in which you are able to specify preset positions and patrolling for the camera.
  • Page 45: Preview Image

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Preview Image • When adjusting camera settings, you are able to view the effect of your settings by clicking the Preview Image button, located at the bottom of the window. Clicking the Preview Image button will provide you with an image from the camera in question, as it would look with the settings specified in the Camera Settings section.
  • Page 46: Noise Sensitivity

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Noise Sensitivity • Noise is insignificant changes in individual pixels which should not be regarded as motion. The Noise Sensitivity slider determines how much each pixel must change before it is regarded as motion. Insignificant changes, which should not be regarded as motion, are considered acceptable noise, hence the name of the slider.
  • Page 47: Define Exclusion Regions Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Define Exclusion Regions Window window lets you disable motion detection in specific areas of a camera's images. Define Exclusion Regions Disabling motion detection in certain areas may help you avoid detection of irrelevant motion, for example if the camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background.
  • Page 48: Define Exclusion Regions Window's Buttons And Check Boxes

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Define Exclusion Regions Window's Buttons and Check • Boxes window features the following buttons: Define Exclusion Regions Button, Check Description Set All Lets you quickly select all grid sections in the preview image. This may be advantageous if you want to disable motion detection in most areas of the image, in which case you can simply clear the few sections in which you do not want to disable motion detection.
  • Page 49: Output Settings For [Device Name] [Camera Name] Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Output Settings for [Device Name] [Camera Name] Window In the window you are able to associate a camera with particular Output Settings for [Device Name] [Camera Name] external outputs, defined in the , for example the sounding of a siren or the switching on of lights. I/O Setup window The associated outputs can be triggered automatically when motion is detected as well as manually through output buttons available in NetGuard and NetGuard-EVS.
  • Page 50: Selecting Output For Use On Motion Detection

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration You are able to determine each output’s position in NetGuard’s and NetGuard-EVS’s output list by moving the selected output up or down in the On Manual Control list with the up and down buttons located to the right of the list.
  • Page 51: Setup Notifications On Events Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Setup Notifications on Events Window Note: The use of event notifications requires that at least one event has been specified for a device on your NetDVR system; the event does not have to be specified for the particular camera. window lets you select events for triggering event notifications for the camera when Setup Notifications on Events displayed in NetGuard and NetGuard-EVS.
  • Page 52: Specifying Events For Which Event Notification Should Be Used

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Specifying Events for which Event Notification Should • Be Used To specify which events should trigger an event notification for the camera, do the following for each required event: In the Available Events list, select the required event. Tip: You are not limited to events associated with a particular device: You are able to select between all available events (input events, timer events, event buttons) from all cameras on the NetDVR surveillance system.
  • Page 53: Why Use Preset Positions

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Why Use Preset Positions? • Defined preset positions can be used for making the PTZ camera automatically go to particular preset positions when particular events occur, and for specifying PTZ patrolling schemes. Defined preset positions will also become selectable in NetGuard/NetGuard-EVS, allowing users of these applications to move the PTZ camera to the preset positions.
  • Page 54: Ptz Preset Positions For [Device Name] [Camera Name] Window's Sections

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration PTZ Preset Positions for [Device Name] [Camera • Name] Window's Sections Each of the PTZ Preset Positions for [Device Name] [Camera Name] window's sections are described in the following: PTZ View Section • section lets you control the PTZ camera, and watch the PTZ camera's PTZ View movements.
  • Page 55: Preset Positions Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Preset Positions Section • Having specified a camera position in the section, you define the required PTZ View position as a preset in the section: Preset Positions Button, Check Description Use preset Available only for cameras supporting this feature. Check box to use preset positions defined positions from on the camera or video encoder device.
  • Page 56: Preset Position On Events Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Preset Position on Events Section • If you have specified input or VMD events,event buttons generic events, you are able to make the PTZ camera automatically go to particular preset positions when particular events occur.
  • Page 57: Associating Preset Positions With Particular Events

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Associating Preset Positions with Particular Events • When associating a preset position from a particular PTZ camera with one or more events, you are able to select between all events defined on the NetDVR system; you are not limited to selecting events defined on a particular device.
  • Page 58: Patrol Scheme

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Patrol Scheme • A PTZ camera may patrol according to several different patrol schemes. For example, a PTZ camera in a supermarket may patrol according to one patrol scheme during opening hours, and according to another patrol scheme when the supermarket is closed.
  • Page 59: Selecting Preset Positions To Be Used For A Ptz Patrol Scheme

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Selecting Preset Positions to Be Used for a PTZ Patrol • Scheme Having selected a patrolling scheme in the Patrol scheme list, you are able to specify which of the PTZ camera's preset positions should be used for the selected patrolling scheme: In the Preset Positions list, select the names of the preset positions you want to use.
  • Page 60: Ptz Patrolling Actions On Detected Motion

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration PTZ Patrolling Actions on Detected Motion • You are able to combine a PTZ patrol scheme with motion detection, so that when motion is detected, the PTZ camera will pause its patrolling and remain at the position where motion was detected for a specified period of time.
  • Page 61: Ipix View Adjustment

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration IPIX View Adjustment • The camera's IPIX functionality is configured by adjusting its IPIX view field, indicated by a green ellipse in the preview image, so it encloses the actual image area of the “fish eye” lens. You do this by specifying a number of values which will be used by the IPIX technology for converting the elliptic image into an ordinary rectangular image.
  • Page 62: Previewing The Ipix View

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Previewing the IPIX View • You are able to toggle between previewing the ”fish eye” view and the IPIX-rendered view, i.e. the original elliptic view as well as the ”flattened” rectangular view resulting from applying the IPIX algorithm according to your specified values.
  • Page 63: Image Resolution

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Image Resolution • Image resolution values are automatically displayed in the lower part of the window, next to the navigation buttons. When using IPIX, image resolution will automatically be set to the highest available resolution. Camera Name and Number Window window lets you edit the name of a selected camera, and, if required, assign a shortcut Camera Name and Number...
  • Page 64: Audio

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Audio Important Information about Using Audio If you use audio sources (i.e. microphones and/or speakers) on your NetDVR system, note the following: • Only audio from microphones is recorded: Only incoming audio, i.e. audio recorded by microphones attached to cameras, is recorded.
  • Page 65: Microphone Settings Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Microphone Settings Window The Microphone Settings window lets you change basic settings for a microphone. You access the window from the : Select a microphone in the Access: Microphone Settings Administrator window window's section, then click the button.
  • Page 66: Recording Server Service

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Recording Server Service Using the Recording Server Manager The Recording Server service is a vital part of the surveillance system; video streams are only transferred to NetDVR while the Recording Server service is running. The Recording Server Manager informs you about the state of the Recording Server service.
  • Page 67: Stop The Recording Server Service

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Stop the Recording Server Service • To stop the Recording Server service, do the following: Right-click the notification area's Recording Server icon. In the menu that appears, select Stop Recording Server Service. The icon in the notification area changes to red. Opening the NetDVR Application •...
  • Page 68: Viewing The Recording Server Log File

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Place your mouse pointer over a camera in the status window to view detailed information about the camera in question. The information updates approximately every 10 seconds. • Resolution: Shows the resolution of the camera. •...
  • Page 69: Viewing Information About Netdvr

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Viewing Information about NetDVR • To view information about your NetDVR version, do the following: Right-click the notification area's Recording Server icon. In the menu that appears, select About... Knowing the version number can be useful in case you require support from your vendor. Exiting the Recording Server Manager •...
  • Page 70: Service Manager Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Service Manager Window window lets you pause/resume the Recording Server service. Pausing the service is necessary in Service Manager order to access some features, such as configuration of PTZ (Pan/Tilt/Zoom) cameras. You access the window by clicking the button in the Access:...
  • Page 71: Scheduling

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Scheduling Camera/Alert Scheduler Window window lets you specify when each camera should be online. A camera is online when it is Camera/Alert Scheduler transferring video to the NetDVR server for processing. IMPORTANT: The fact that a camera is online (i.e. transferring video to the NetDVR server) will not necessarily mean that video from the camera is recorded (i.e.
  • Page 72: Fields And Check Boxes

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Fields and Check Boxes • The Camera/Alert Scheduler Window features the following fields and check boxes: Field, Check Description Camera Lets you select a particular camera, for which to specify or view a schedule in the window's calendar section.
  • Page 73 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Start event When you set an Online period, you will be asked whether you want the selected camera to transfer video to the NetDVR software continuously within the specified period (Always), or only when an event occurs within the specified period (On Event).
  • Page 74: Calendar Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Calendar Section • The Camera/Alert Scheduler window's calendar section lets you specify exact periods of time for each option for each camera selected in the window's Camera list. Set and Clear Modes Depending on your selection in the Mode list, you Set or Clear periods in the calendar. Your selection is indicated by your mouse pointer turning into either a pencil (Set) or an eraser (Clear) when inside the calendar section.
  • Page 75: How To Set Or Clear Periods In The Calendar

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration How to Set or Clear Periods in the Calendar • To set or clear a period in the Camera/Alert Scheduler window's calendar section, simply click at the required start point in the calendar, and drag to set/clear a period (depending on whether you have selected Set or Clear in the window's Mode list).
  • Page 76: Camera/Alerts Scheduler Window's Copy And Paste Buttons

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration you have selected a PTZ camera for which patrolling has been set up. Tip: When several patrol schemes are in use, you are able to see which patrol scheme is used for a particular period: Click the relevant section of the gray bar; the name of the patrol scheme in question will appear in the Patrol scheme list, located below the calendar section.
  • Page 77: General Settings

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration General Settings General Settings Window The General Settings window lets you manage a variety of settings, such as user rights, e-mail and SMS settings, logging, etc. Access: To access the General Settings window, click the General Settings... button in the Administrator window.
  • Page 78: Patrolling Settings

    By default, the Administrator and recording server log files are stored in the folder containing the NetDVR software, typically C:\Program Files\OnSSI\ NetDVR\. To specify another location for your log files, type the path to the required folder in the Logfile Path field, or click the browse button next to the field to browse to the required folder.
  • Page 79: Event Recording Settings

    By default, event log files are stored in the folder containing the NetDVR software, typically C:\Program Files\OnSSI NetDVR\. To specify another location for your log files, type the path to the required folder in the Path field, or click the browse button next to the field to browse to the required folder.
  • Page 80: Advanced

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Advanced • The Advanced section lets you specify a number of additional settings: Check Box Description Don't send e- If selected, no e-mail alerts will be sent if NetDVR loses contact with a camera. mail on camera Otherwise, e-mail alerts will, provided the e-mail alert feature has been...
  • Page 81: Email Settings

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Email Settings • Clicking the Email Settings... button opens the E-Mail setup window, in which you enable and configure the use of e-mail alerts. SMS Settings • Clicking the Sms Settings... button opens the SMS settings window, in which you enable and configure the use of SMS (mobile phone text message) alerts.
  • Page 82: E-Mail Setup Window

    • Enable E-Mail (Recording Server): Select check box to enable the use of e-mail alerts when the OnSSI Recording Server is running. E- mail alerts will then be sent when the following conditions apply: the OnSSI Recording Server is running...
  • Page 83: Specifying Sender Settings

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Specifying Sender Settings • Specify sender information in the following fields: Note: SSL (Secure Socket Layer) is not supported; if the sender belongs on a server that requires SSL, the e-mail alerts will not work properly. Also, you may be required to disable any e-mail scanners that could prevent the application sending the e-mail alert.
  • Page 84: Testing Your E-Mail Alert Configuration

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Testing Your E-Mail Alert Configuration • You are able to test your e-mail alert configuration by clicking the Test button. This will send a test e-mail to the specified recipients. If Include Image is selected, the test e-mail will have a test JPG image attached. SMS Settings Window Note: Use of the SMS (mobile phone text message) alert feature requires that an external Siemens TC-35 GSM modem has been attached to a serial port on the computer running the NetDVR software.
  • Page 85: Specifying Sms Alert Settings

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Specifying SMS Alert Settings • Having selected the Enable SMS check box, specify SMS alert settings in the following fields: • GSM modem con. to: Select port connecting the computer running NetDVR to the GSM modem. •...
  • Page 86: Input, Events & Output

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Input, Events & Output About Input, Events & Output ... Input received from a wide variety of sources can be used to generate events in NetDVR. Events can in turn be used for automatically triggering actions in NetDVR, such as starting or stopping recording on cameras, triggering e-mail or SMS notifications, making PTZ cameras move to specific preset positions, making video automatically appear on NetMatrix recipients, etc.
  • Page 87: Using Dedicated I/O Devices

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Note: Before you specify use of external input and output units on a device, verify that sensor operation is recognized by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check the release notes to verify that input and output controlled operations are supported for the device and firmware used.
  • Page 88: I/O Setup Window's Defined Events List And Buttons

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration The I/O Setup window Access: You access the I/O Setup window by clicking the I/O Setup... button in the Administrator window. Note: Before you specify inputs and outputs for a device, verify that sensor operation is recognized by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands.
  • Page 89: Timer Events

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Timer Events When you click the plus sign next to the device in the Defined events list, and select a defined input event, the Add new event... button becomes available for defining timer events: When clicked, the button will open the New Timer window, in which you are able to specify the settings for timer events.
  • Page 90: Add New Event Window (Devices With One Input Event)

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration • Multi-camera devices: Clicking the Add VMD Event (Motion Detection) button will open a simple dialog in which you select the required camera. This way you are able to define a VMD event for each camera on a multi-camera device.
  • Page 91: Add New Event Window's Fields

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Add New Event Window's Fields • window (for devices capable of handling one input event only) contains the following Add New Event fields: Field, Check Description External Read-only field, displaying the name of the device on which the input event is sensor defined.
  • Page 92: Add New Event Window (Devices With Several Input Events)

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Add New Event Window (Devices With Several Input Events) window (for devices capable of handling several input events) lets you specify the settings for a Add New Event particular input event on devices capable of handling several input events. The Add New Event window for devices capable of handling several input events Access: You access the Add New Event window (for devices capable of handling several input events) by clicking the >>...
  • Page 93: Multiple Input Events Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Multiple Input Events Window window is used for devices capable of handling several input events. It lets you define which Multiple Input Events of the device's possible input events should be enabled, and whether any alerts should be associated with enabled input events.
  • Page 94: Edit Event Window (For Editing Input Events)

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration >> You enable an event by selecting it in the Available Input Event(s) list, then clicking the >> button to open the Add New Event window (for devices capable of handling several input events) in which you specify a name for the input event, and any e-mail or SMS alerts to be associated with it.
  • Page 95: Edit Event Window's Fields

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Edit Event Window's Fields • window (for editing input events) contains the following fields: Edit Event Field Description External Read-only field, displaying the name of the device on which the input event is sensor defined.
  • Page 96: New Timer Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration New Timer Window window lets you specify the settings for timer events. Timer events are separate events, triggered by New Timer the input event, VMD event, generic event or event button under which they are defined. Timer events occur a specified number of seconds or minutes after the event under which they are defined has occurred or the event button under which they have been defined has been clicked.
  • Page 97: New Timer Window's Fields

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration New Timer Window's Fields • The New Timer window contains the following fields: Field Description Timer event is Read-only field, displaying the name of the event or event button under which started by the timer event is defined.
  • Page 98: Add New Output Window's Fields

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Add New Output Window's Fields • window contains the following fields: Add New Output Field Description External Read-only field, displaying the name of the device on which the output event is output defined. connected to Output Lets you select which of the device's output ports the output is connected to.
  • Page 99: Edit Output Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Edit Output Window window lets you specify the settings for an output on a device. Edit Output The Edit Output window Access: You access the Edit Output window by selecting the required output in the I/O Setup window, then clicking the Edit selected...
  • Page 100: Advanced Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Advanced Window window lets you specify network settings to be used in connection with event handling. Advanced The Advanced window Access: You access the Advanced window by clicking the Advanced... button in the I/O Setup window.
  • Page 101: Event Buttons

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Event Buttons About Event Buttons ... Event buttons lets users manually trigger events from the NetGuard-EVS. In NetGuard-EVS, event buttons are actually not buttons; instead users manually trigger events by selecting them from a list. You are able to configure event buttons to suit the exact needs of your organization.
  • Page 102: Defined Events List

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Defined Events List • window features a list of specified event buttons. When event buttons have been defined, Event Buttons you are able to expand elements in the list (by clicking ) to get an overview of all defined event buttons; global event buttons as well as event buttons specified for individual cameras.
  • Page 103: Editing Event Buttons And Timer Events

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration • A camera starts and the lights are switched on when an event button is selected in NetGuard-EVS; a timer event stops the camera after one minute, and another timer event switches the lights off after two minutes To define a timer event for an event button, select the required event button in he Defined Events list, then click the Add new event...
  • Page 104: Add New Event Window (For Adding Event Buttons)

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Add New Event Window (for Adding Event Buttons) window (for adding event buttons) lets you specify the settings for an event button. Add New Event Access: You access the Add New Event window (for adding event buttons) from the Event Buttons window: Select an entry (either global or for a specific camera) in the Defined Events list, then click the Add new event...
  • Page 105: Edit Event Window (For Editing Event Buttons)

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Edit Event Window (for Editing Event Buttons) window (for editing event buttons) lets you edit the settings for an existing event button. Edit Event Access: You access the Edit Event window (for editing event buttons) from the Event Buttons window, by first selecting the required event button in the Defined Events list, then clicking the Edit selected...
  • Page 106: Generic Events

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Generic Events Generic Events Window NetDVR is able to analyze received TCP and/or UDP data packages, and automatically trigger an event when specified criteria are met. This way you are able to easily integrate your NetDVR surveillance system with a very wide range of external sources, for example access control systems, alarm systems, etc.
  • Page 107: Add New Event Window (For Specifying Generic Events)

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration able to edit the settings for an existing event selected in the Defined events list. Remove Lets you remove an existing event selected in the Defined events list. selected Note: The selected event will be removed without further warning. Add New Event Window (for Specifying Generic Events) window (for specifying generic events) lets you specify the settings for an event based on input Add New Event...
  • Page 108 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Event Lets you select which protocol NetDVR should listen for in order to detect the Protocol event: • Any: Listen for, and analyze, packages using TCP as well as UDP protocol. • TCP: Listen for, and analyze, packages using TCP protocol only. •...
  • Page 109: Event Rule String Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Event Rule String Section • window (for specifying generic events) contains the following fields and buttons Add New Event in the section: Event rule string Field, Button Description Event Lets you specify the individual items for which NetDVR should look out substring when analyzing data packages.
  • Page 110 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Parentheses can be used to ensure that related terms are processed together as a logical unit; in other words, they can be used to force a certain processing order in the analysis. Example: ( ”User001” OR ”Door053” ) AND ”Sunday” In the example, the two terms inside the parenthesis will be processed first, then the result will be combined with the last part of the string.
  • Page 111 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration In the above example, the term User001 or the term Door053 or the term Sunday must be present in order for the criterion to be met. The criterion is satisfied even if only one of the terms is present. As a rule of thumb, the more terms you combine with OR, the more results you will retrieve: Example: Many results match the criterion...
  • Page 112: Notification Settings Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Notification Settings Section • window (for specifying generic events) contains the following fields in Add New Event section: Notificationsettings Field Description Send Email Select check box to send an e-mail alert when the event occurs. if this event Note: In order to be able to use e-mail alerts, the e-mail alert...
  • Page 113: General Event Settings Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Access: You access the Edit Event window (for specifying generic events) from the Generic Events window, by selecting an event from the list, then clicking the Edit selected... button. window (for editing generic events) is divided into three sections: Edit Event General Event Settings Section •...
  • Page 114: Event Rule String Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration When NetDVR receives a TCP and/or UDP package, analysis of the packet will start with analysis for the event with the highest priority. This way, when a package matches the criteria for several events, only the event with the highest priority will be triggered.
  • Page 115 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration button: The item immediately to the left of the cursor will be removed when you click the Remove button. Adds the content of the Event substring field to the Event message include field. See also the description of the Event substring and Event message includes fields.
  • Page 116 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Example: Few results match the criterion User001 AND Door053 AND Sunday. Lets you add an OR operator to the Event message include field. With an OR operator, you specify that either one or another term must be present.
  • Page 117: Notification Settings Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Notification Settings Section • window (for editing generic events) contains the following fields in the Edit Event section: Notificationsettings Field Description Send Email Select check box to send an e-mail alert when the event occurs. if this event Note: In order to be able to use e-mail alerts, the e-mail alert...
  • Page 118: Output Settings For [Device Name] [Camera Name] Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Tip: When you select an event or event button in the Available Events list, you can view detailed information about the selected event or event button under Event Information in the lower part of the window.
  • Page 119: Selecting Output For Manual Control

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Selecting Output for Manual Control You are able to specify outputs to be triggered manually from a list in NetGuard or NetGuard-EVS. To specify an output for manual triggering in NetGuard/NetGuard-EVS, do the following: Select the required output in the All Outputs list in the left side of the Output Settings for [Device Name] [Camera Name] window.
  • Page 120: How To

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration How to ... How to Add an Input-Based Event Events can be used for automatically triggering actions in NetDVR, such as starting or stopping recording on cameras, triggering e-mail or SMS notifications, making PTZ cameras move to specific preset positions, activating output, etc.
  • Page 121 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration • : Select the camera/device input port on which the input unit is connected. Sensor connected through Some cameras/devices only have a single input port; in that case simply select Input 1 • : Select whether the input event should be triggered when the signal on Event occurs when input goes the input sensor rises (...
  • Page 122: How To Add An Event Button

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration How to add an Event Button Events can be used for automatically triggering actions in NetDVR, such as starting or stopping recording on cameras, triggering e-mail or SMS notifications, making PTZ cameras move to specific preset positions, activating output, etc.
  • Page 123: How To Add A Vmd Event

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Now specify information in the following fields: • : Specify a name for the event button. Note that event names must contain the Manual event name following characters: < > & ' " \ / : * ? | [ ] •...
  • Page 124 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Note: Your motion detection settings for the camera in question will entirely determine when motion is detected, and thus when the VMD event will occur. See the description of the Adjust Motion Detection window for more information.
  • Page 125: How To Add A Generic Event

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Click OK to close the I/O Setup window and return to the Administrator window. For system administrators defining actions to be triggered by events, the VMD event will now be selectable in line with other events defined on NetDVR. Tip: For video encoder devices, you are able to define a VMD event for each connected camera;...
  • Page 126 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration • Specify a name for the event. Note that event names must contain the following Event name: characters: < > & ' " \ / : * ? | [ ] • Event Protocol: Select which protocol NetDVR should listen for: Any (i.e. TCP as well as UDP), TCP only, or UDP only.
  • Page 127: How To Test A Generic Event

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Click OK to close the Generic Event window and return to the Administrator window. For system administrators defining actions to be triggered by events, the generic event will now be selectable in line with other events defined on NetDVR. Tip: See also How to Test a Generic Event.
  • Page 128 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration This will open the Setup Notifications on Events window In the window's list, expand the item and select your Setup Notifications on Events Available Events Generic generic event. Then click the button to move the selected generic event to the list: >>...
  • Page 129: How To Add A Timer Event

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration • If you are performing the test from a remote computer: Substitute localhost with the IP address of the NetDVR server. Example: If the IP address of the NetDVR server is 123.123.123.123, type: telnet 123.123.123.123 1234 Note: In the above examples, the number 1234 indicates the port on which the NetDVR server listens for generic events.
  • Page 130 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration • If Adding the Timer Event under an Already Defined Input or VMD Event: Click the Administrator window's I/O Setup... button to open the I/O Setup window: In the I/O Setup window's Defined events list, click the plus sign ( ) next to the required device, select the required input or VMD event, then click the Add new event...
  • Page 131: How To Add A Manually Controlled Output

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Timer event (associated with an event button) listed in Event Buttons window. You may have to click the expand icon in front of the name of the required device as well as the required main event to see the timer event.
  • Page 132 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration This will open the Add New Output window In the window, the field will show the name of the selected camera Add New Output External output connected to or other device. Now specify information in the following fields: •...
  • Page 133 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Click OK to close the I/O setup window and return to the Administrator window. In the Administrator window, first select the camera for which the output should be available, then click the Settings... button. This will open the Camera Settings for [Device Name] [Camera Name] window.
  • Page 134 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration This will copy the selected output to the On Manual Control list, which lists all outputs available for manual control when viewing live video from the camera in question. Good to know: • You are not limited to selecting output connected to the camera itself.
  • Page 135: How To Add A Motion-Triggered Output

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration How to Add a Motion-Triggered Output Output (e.g. lights, sirens, etc.) connected to cameras or other devices can be triggered automatically when motion is detected by a camera. The output does not necessarily have to be physically connected to the motion-detecting camera.
  • Page 136 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration In the following example, we have specified that a siren connected on a camera's Output 1 port should sound for five seconds when triggered: Tip: You are able to test the output by clicking the Test Output button. When ready, click OK.
  • Page 137 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration This will open the Output Settings for [Device Name] [Camera Name] window. In the All Outputs list in the window's left side, select the required output, then click the >> button located between the All Outputs list and the On Motion Detected list: This will copy the selected output to the On Motion Detected list, which lists all outputs to be automatically triggered when motion is detected by the camera..
  • Page 138: Archiving

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration In the Camera Settings for [Device Name] [Camera Name] window, click OK to return to the Administrator window. 10. Close the Administrator. The defined output will now be triggered automatically when motion is detected by the selected camera. Note that the automatic output triggering will be controlled entirely by your motion detection settings for the camera in question.
  • Page 139: Storing Archives At Other Locations Than The Default Archiving Directory

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Example: With the default archiving folder located under C:\videodata, video from an archiving taking place at 23.15 on 1st June 2008 for a camera attached to channel 2 on a video encoder device with the MAC address 00408c51e181 would be stored at the following destination: C:\videodata\Archives\00408c51e181_2\2008-06-01-23-15 If the device to which the camera is attached is not a video encoder device with several channels, the video...
  • Page 140: Automatic Response If Running Out Of Disk Space

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration In short: When estimating storage capacity required for archiving, consider your organization's needs, then plan for worst case rather than best case scenarios. Automatic Response if Running Out of Disk Space • With archiving, NetDVR can automatically respond to the threat of running out of disk space. Two scenarios can occur, depending on whether the camera database drive is different from, or identical to, the archiving drive: Different Drives: Automatic Archiving if Database Drive Runs Out of Disk...
  • Page 141: Backing Up Archives

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 15% disk space left. If moving archives is not possible, NetDVR will attempt to delete the oldest archives. This will happen if: there is less than 10% disk space left, andthe available disk space goes below 30 GB plus 1.5 GB per camera...
  • Page 142: Viewing Archived Recordings

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Viewing Archived Recordings • You view archived recordings in the Viewer or NetGuard-EVS. This way, you are able to use all of Viewer's or NetGuard-EVS's advanced features (video browsing, smart search, evidence export, etc.) for archived recordings as well.
  • Page 143: Archive Setup Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Archive Setup Window window lets you enable and configure the . It also lets you specify where archives Archive setup archiving feature should be stored. Access: To access the Archive setup window, click the Archive Setup... button in the Administrator window.
  • Page 144 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Send email on Select check box if NetDVR should send an e-mail alert if archiving fails, for archive error example because the disk is full. Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up in the E-Mail setup window.
  • Page 145: Specifying That Archiving Should Apply For Specific Cameras

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Delete Removes a selected archiving time from the Daily archiving times list. Select cameras If the Archive Setup window's Enable Archiving check box is selected, this for which the section lists cameras for which archiving is possible. archiving function should The section lists all enabled cameras, i.e.
  • Page 146 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration should not apply for any of the cameras listed. Remember that only when you click OK, archiving is actually disabled for the selected cameras. Set all paths Note: This button is only available if the Automatic path selection check box is not selected.
  • Page 147: Static Archiving

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Static Archiving • Note: Specifying archiving locations for individual cameras is only possible if you have not selected the Automatic path selection check box. If the Automatic path selection check box is not selected, a default archiving location is specified for each camera.
  • Page 148: Dynamic Archiving

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Dynamic Archiving • Dynamic archiving is ideal if you wish to archive to several drives during the same archiving process but do not want to worry about how much space is used on each drive. Dynamic archiving is only possible when you select the Automatic path selection check box.
  • Page 149: Netmatrix

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration NetMatrix NetMatrix Configuration Window NetMatrix allows distributed viewing of live video from any camera on any monitor on a network operating with NetDVR. Access: You access the NetMatrix Configuration window by clicking the NetMatrix... button in the Administrator window.
  • Page 150 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration existing one. Type a name for the NetMatrix recipient. The name will appear in various day- to-day usage situations; it is therefore a good idea to use a descriptive and unambiguous name. Note: NetMatrix recipient names must not contain the following characters: < > &...
  • Page 151: Event Tab

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Adds the new NetMatrix recipient to the list. Event Tab • There are two ways in which NetMatrix-triggered video can appear in a NetMatrix recipient: • Another user wants to share important video, and sends it to the required NetMatrix recipient from a NetGuard-EVS, or from a custom-made web page •...
  • Page 152 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration time video from the older events is shifted to less prominent positions and eventually ”pushed out” of the NetMatrix recipient in order to make space for the latest event's video. With the Connect option, you may thus experience that if video triggered by one event on a camera is already shown on the NetMatrix recipient, videos triggered by another event on the same camera would not be displayed prominently as coming from the latest event –...
  • Page 153: Monitor

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Monitor Where Is the Monitor Application? If you have used previous versions of NetDVR, you may note that the application for viewing of live video on Monitor the surveillance system server itself has been discontinued as from NetDVR version 6.5. When you want to view live video, use a .
  • Page 154: Server Configuration Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Server Configuration Section • section is used for specifying server name and port, for enabling optional external Server Configuration access to the server, for optional definition of IP address ranges which should be recognized as being local, and for specifying a maximum number of remote users allowed to connect simultaneously.
  • Page 155 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration However, when a NetGuardor NetGuard-EVSon a local network connects to a surveillance system which is also on the local network, the Image Server may, if different subnets are involved, not recognize NetGuard's or NetGuard-EVS's IP address as being local.
  • Page 156: User Administration Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration User Administration Section • Accounts and rights for access client users are configured in the ImageServer Administrator window's User Administration section. Access client users must be defined in this section in order to be able to log in to the surveillance system.
  • Page 157: Language Support And Xml Encoding Section

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Language Support and XML Encoding Section • In the Language Support and XML Encoding section, select the language/character set used by the NetDVR server and access clients. Example: If the NetDVR server runs a Japanese version of Windows, select Japanese. Provided access clients also use a Japanese version of Windows, this will ensure that the right language and character encoding is used in clients' communication with the server.
  • Page 158: User Administration Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Tip: There is no feature for editing an already defined IP address range in the Define local IP ranges window. However, you can simply select the range in question in the Define local IP ranges window's list, delete it by clicking the Delete button, and then simply add a new range reflecting your requirements.
  • Page 159: How To Edit An Existing User Name Or Password

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Note that you will only be able to make selections from the local computer, even if you click the Locations... button. In the Enter the object names to select box, type the required user name(s), then use the Check Names feature to verify that the user name(s) you have entered are correct.
  • Page 160: Netguard Users

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration NetGuard Users When users log in with NetGuards, they must select between using basic or Windows-based authentication. Provide them with the following information: • Address: IP address or hostname of the Image Server. •...
  • Page 161: Define User Rights Window

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration specifically be upper or lower case. • Password:Only required if using Basic authentication or Windows authentication. If using basic authentication, users should enter their passwords exactly as you have specified them on the Image Server.
  • Page 162 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration • Browse: Ability to view the Browse tab in NetGuard/NetGuard-EVS. If a user does not have this right, the Browse tab will not be selectable in NetGuard/NetGuard-EVS. • Setup: Ability to view the Setup tab in NetGuard/NetGuard-EVS. If a user does not have this right, the Setup tab will not be selectable in NetGuard/NetGuard-EVS.
  • Page 163 On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration Note: The Event feature is available in NetGuard-EVS only. • Listen to microphone: Ability to listen to live audio from the selected camera's microphone(s) (available only if the selected camera has microphone(s) attached). Note: The Listen to microphone feature is available in NetGuard-EVS only.
  • Page 164: Manager

    You access the Download Manager from Windows' menu: Select > > Access: Start All Programs OnSSI Download Manager Examples of User-Accessible Features • • NetGuard-EVS. With a regular Internet Explorer browser, users connect to the surveillance server where they are presented with a welcome page. From the welcome page, users can download NetGuard-EVS software and install it on their computers.
  • Page 165: Default Configuration Of Download Manager

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration This initial look of the welcome page is automatically provided through the Download Manager's default configuration for more information, see in the following. Default Configuration of Download Manager Default Configuration of Download Manager •...
  • Page 166: Making New Features Available Through The Download Manager

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Administration To install a feature from the Installers folder, select the required language sub-folder, then double-click the required installation (.exe) file. Tip: You can find more language versions of NetGuard-EVS installer and additional language packs on the NetDVR software DVD.
  • Page 167: Access Clients

    Access Clients Access Client Overview OnSSI provides two client solutions types – browser-based remote monitoring via NetGuard, and application- based (i.e. client software is installed on user’s computer) via Ocularis Client Lite and NetGuard-EVS. In addition, video can be monitored and controlled via NetPDA and NetCell, OnSSI’s portable (handheld) clients.
  • Page 168: Ocularis Client Lite

    Access Clients Ocularis Client Lite Ocularis Ocularis Client Lite is OnSSI’s new high-performance video client. Client Lite provides all of the monitoring, investigation and video export capabilities of the Ocularis Client, the main operator interface for Ocularis, OnSSI’s breakthrough IP video platform.
  • Page 169: Installation From The Onssi Website

    NetDVR 6.5 Access Clients Installation from the OnSSI website Download the Ocularis Client Lite installer from the OnSSI website. Click on ‘Software Installation’ to initiate the installation. Click ‘Accept’ if a security warning appears Follow all installation instructions. Note: In some cases you may be prompted to download and install one or more auxiliary software applications (typically .NET and DirectX).
  • Page 170: Installation

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients Installation Download and Installation from Server Typically, you download NetGuard-EVS from the surveillance system server, then install it on your computer. Alternatively, your surveillance system administrator may ask you to install NetGuard-EVS from a CD/DVD (see Installation from DVD Verify that your computer meets NetGuard-EVS's minimum system requirements...
  • Page 171: Netguard

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients NetGuard NetGuard provides users with access to the surveillance system. NetGuard does not offer nearly as many features as NetGuard-EVS. The main benefit of NetGuard is that it is accessed through a browser and run directly from the surveillance system server.
  • Page 172 On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients Windows, with which you will be authenticated through your Windows login, but you will need to type your Windows user name and password. Basic, with which you will be authenticated through a user/password combination defined on the surveillance system server.
  • Page 173: Netpda/Netcell Client & Server

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients NetPDA/NetCell Client & Server The NetPDA/NetCell Client and NetPDA/NetCell Server applications enable remote access to the NetDVR surveillance system via a PDA (Personal Digital Assistant; a handheld computer device) with a wireless connection. Handheld remote access can be highly valuable in many situations.
  • Page 174: Net Framework Verification

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients In Windows' Start menu, select Control Panel, then Add or Remove Programs. In the left part of the Add or Remove Programs dialog, click Add/Remove Windows Components. This will open the Windows Components Wizard. In the wizard's Components list, select Internet Information Services (IIS) and click Next: Follow the wizard's instructions to complete the installation.
  • Page 175: Allowing Use Of .Net Framework (Windows 2003 Only)

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients If required, change the ASP.NET version to 1.1.4322: Example only; other versions may be available on your server Click OK. Close the Internet Information Services and Administrative Tools windows if still open. Allowing Use of .NET Framework (Windows 2003 Only) When .NET Framework is installed, you must allow use of .NET Framework by doing the following: Click Start, and select Control Panel.
  • Page 176: Net Framework Registration

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients .NET Framework Registration When IIS and .NET Framework are installed, you must register .NET Framework in the IIS: In Windows' Start menu, select Run..In the Open field, type C:\WINDOWS\Framework\v1.1.4322\aspnet_regiis.exe -i (where v1.1.4322 refers to the .NET Framework version).
  • Page 177: Then: Netpda/Netcell Server Installation

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients On the dialog's Web Site tab, set the TCP Port number to the number that NetPDA/NetCell Server is going to use (the default port for the NetPDA/NetCell Server is 8080), then click OK: Back in the Internet Information Services dialog, verify that IIS is running.
  • Page 178: Verifying The Netpda/Netcell Server Installation

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients In the Port field, specify the port number you used during IIS configuration (default port number is 8080). Click Next twice. When installation is completed, click the Close button. Verifying the NetPDA/NetCell Server Installation •...
  • Page 179: Netpda/Netcell Server Installation Troubleshooting

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients access. Click one of the camera links in the test interface's left frame. If an image (the latest recorded image from the selected camera) is displayed, the NetPDA/NetCell Server is installed correctly: NetPDA/NetCell Server Installation Troubleshooting •...
  • Page 180: Installing & Configuring The Netpda/Netcell Client

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients Installing & Configuring the NetPDA/NetCell Client The NetPDA/NetCell Client is installed on the PDA itself by using a PC with the synchronization Microsoft ActiveSync program: First you install the NetPDA/NetCell Client on the PC, then you use to transfer the ActiveSync NetPDA/NetCell Client from the PC to the PDA.
  • Page 181: Starting And Configuring The Netpda/Netcell Client

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients the IP address does not respond, you will typically see a Request timed out message (see example illustration 2). Example 1: Successful pinging; pinged IP address replies Example 2: Unsuccessful pinging; ping request times out Starting and Configuring the NetPDA/NetCell Client •...
  • Page 182: Using The Netpda/Netcell Client

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients In the configuration page's Host / IP field, specify the IP address of the server running the NetPDA/NetCell Server. In the example in step 3, the IP address of the server is 192.168.128.10. In the Port field, specify the port on which the NetPDA/NetCell Server is running.
  • Page 183: Viewing Live Video

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients Viewing Live Video • From the NetPDA/NetCell Client's camera list page you have access to viewing live video. Selecting a Camera for Live Viewing In the camera list, select the required camera. Tap the LIVE button.
  • Page 184: Ptz Control

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients Tip: As an alternative to tapping the Full Screen icon, simply tap anywhere inside the regular view's live image area. When in full screen view, tap anywhere inside the live image area to return to regular view. PTZ Control If the selected camera is a PTZ (Pan/Tilt/Zoom) camera, you are able to control the position of the camera with the NetPDA/NetCell Client's PTZ controls:...
  • Page 185: Returning To The Camera List Page

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients To trigger an output, select the required output in the Sel output list: Note: The list is not available when video is viewed in full screen. Returning to the Camera List Page To return to the camera list page, tap the Return icon .
  • Page 186: Browsing And Playing Back Recorded Video

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients Tap the PLAYBACK button. You are now able to browse recorded video from the selected camera: Browsing and Playing Back Recorded Video To browse recorded video, tap the Browse buttons: The Browse buttons work just as you are used to from NetDVR's other client applications. From left to right, they are: Move to first image in camera's database, Move to previous sequence, Move to previous image, Move to next image, Move to next sequence, Move to last image in camera's database.
  • Page 187: Finding Recordings From A Specific Event

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients Specify the required date in the Date field, and the required time (hours-minutes-seconds) in the Time fields, then tap The playback view will now display an image recorded at the specified time. If no recordings are available from the specified time, the last image recorded before the specified time will be displayed.
  • Page 188: Full Screen View

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Access Clients The two outer buttons take you to the first/last 16 recorded events; the two inner buttons take you to the previous/next 16 recorded events. Full Screen View You will normally see recorded video from the selected camera in the NetPDA/NetCell Client's regular view. In regular view, only about half of the display is available for viewing the video, as the rest of the space is taken up by the navigation controls.
  • Page 189: Viewer

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Viewer Viewer Viewer Introduction The Viewer is a standalone application which lets you browse and play back video recordings. The Viewer also lets you print still images, send still images via e-mail, and export entire video and audio sequences in a variety of formats. The Viewer can be accessed in two ways: •...
  • Page 190: Netmatrix

    On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix NetMatrix NetMatrix Introduction NetMatrix is an integrated product allowing distributed viewing of video from any camera on any monitor on a network operating with NetDVR. A computer on which NetMatrix-triggered video can be shown is known as a NetMatrix recipient. Being able to view NetMatrix-triggered video requires that either the NetMatrix application or a NetGuard-EVS is installed on the NetMatrix recipient computer.
  • Page 191 On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix Alternatively, if you are installing a version downloaded from the internet, run the file Monitor.exe from the location you have saved it to. Tip: Depending on your security settings, you may receive one or more security warnings (Do you want to run or save this file?, Do you want to run this software?).
  • Page 192: Configuring The Netmatrix Application

    On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix Configuring the NetMatrix Application The way you access the configuration window for the NetMatrix application differs depending on whether you configure the NetMatrix application for the first time or you want to make changes to the configuration of a running NetMatrix application.
  • Page 193 On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix want to customize the way your NetMatrix application should behave; consult your surveillance system administrator if in doubt. • Always On Top: If selected (default), this setting forces the NetMatrix window on top of other windows.
  • Page 194 On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix In 1×1 mode, the NetMatrix window is capable of displaying video feeds from a single camera at a time: In 2×2 mode (default), the NetMatrix window is capable of showing video feeds from up to four cameras at a time: If using 2×2 mode, the video feeds will be inserted in top-left-to-bottom-right order, according to a first-in-first-out principle: Video feeds will remain in the position in which they were loaded;...
  • Page 195: Changing The Configuration Of A Running Netmatrix

    On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix Example only; your notification area may have different content Depending on your On Connect settings (see the following), a hidden NetMatrix window can automatically be restored to previous size when a connect command is received. •...
  • Page 196: Day-To-Day Use Of The Netmatrix Application

    On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix This will open the NetMatrix Configuration window. Each of the window's settings is described in the previous section, First Time Configuration. Make the required changes, and click OK when ready. Day-to-Day Use of the NetMatrix Application You watch video feeds from connected cameras in the NetMatrix window.
  • Page 197: Camera Information

    On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix positions are used, any new video feeds will replace the oldest video feeds. A slightly different configuration is also possible, in which case new video feeds will always be displayed in the top left position while any previously received video feeds will be shifted one position forward and eventually be “pushed out:”...
  • Page 198: Changing The Configuration Of A Running Netmatrix

    On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix Changing the Configuration of a Running NetMatrix • To change the configuration of a running NetMatrix, do the following: Open the NetMatrixwindow. Right-click anywhere inside the NetMatrix window, and select Config from the menu that appears: Specify the password required for communicating with your NetMatrix: Click OK.
  • Page 199: Shortcut Menus

    On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix Shortcut Menus • Two shortcut menus are available when working with the NetMatrix application: NetMatrix Window Shortcut Menu By right-clicking anywhere inside the NetMatrix window, you get access to a shortcut menu: The shortcut menu has the following options: •...
  • Page 200: Notification Area Shortcut Menu

    On-Net Surveillance Systems, Inc. NetDVR 6.5 NetMatrix Notification Area Shortcut Menu By right-clicking the NetMatrix icon in Windows' notification area, you get access to another shortcut menu: The shortcut menu has the following options: • Restores the NetMatrix window in either regular or full screen view, Show Window: depending on configuration.
  • Page 201: Logging

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Logging Logging About Logging Various types of log files can be generated by NetDVR: Log File Types, Locations and Names • NetDVR is able to generate the following types of log files: Administrator Application Log Files •...
  • Page 202: Image Server Service Audit Log Files

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Logging Image Server Service Audit Log Files • These files log NetGuard and NetGuard-EVS user activity, if audit logging is enabled in the Image Server Administrator. A log file is created for each day with remote user activity. audit log files are by default placed in a subfolder named under the folder Image Server...
  • Page 203: Integrity Checks And Possible Error Messages

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Logging Integrity Checks and Possible Error Messages • Log files are subjected to an integrity check once every 24 hours. The result of the integrity check is automatically written to a file named according to the structure LogCheck_YYYYMMDD.log, e.g. LogCheck_20070615.log The log check file is by default placed in the folder containing the NetDVR software.
  • Page 204: Video Device Drivers

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Video Device Drivers Video Device Drivers Updating Video Device Drivers Video device drivers are small programs used for controlling/communicating with the camera devices connected to an NetDVR system. The Video Device Drivers should therefore be installed on your NetDVR system. Video device drivers are installed automatically during the initial installation of your NetDVR system.
  • Page 205 On-Net Surveillance Systems, Inc. NetDVR 6.5 Video Device Drivers On the wizard's third step, select Device drivers... from the menu, and click Next. The wizard is now ready to install the video device drivers. Click the Install button to complete the installation of the video device drivers.
  • Page 206: Virus Scanning

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Virus Scanning Virus Scanning Virus scanning on the NetDVR server, and computers to which data is archived, should if possible be avoided: • If you are using virus scanning software on the NetDVR server, or on a computer to which data is archived, it is likely that the virus scanning will use a considerable amount of system resources on scanning all the data which is being archived.
  • Page 207: Daylight Saving Time

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Daylight Saving Time Daylight Saving Time Daylight saving time (DST, also known as summer time) is the practice of advancing clocks in order for evenings to have more daylight and mornings to have less. Typically, clocks are adjusted forward one hour sometime during the spring season and adjusted backward sometime during the fall season, hence the saying spring forward, fall back.
  • Page 208: Removal

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Removal Removal Entire System Removing the Entire Surveillance System To remove the entire NetDVR surveillance system (i.e. the surveillance server software and related installation files, the video device drivers, the Download Manager, the Viewer and NetGuard-EVS) from your server, do the following: What happens to our recordings? Your recordings will not be removed;...
  • Page 209: Removing Video Device Drivers

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Removal • If a Status Information window appears on your screen during installation, simply click its OK button (the window simply provides a summary of what has been removed). Click Finish. Removing Video Device Drivers Video device drivers are small programs used for controlling/communicating with the camera devices connected to an NetDVR system.
  • Page 210: Removing The Pda Software

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Removal In Windows' Start menu, select Control Panel, and select Add or Remove Programs. In the Add or Remove Programs window's list of currently installed programs, select x.x (where x.x refers to the version number). Click the Remove button, and follow the removal instructions.
  • Page 211: Removing The Netmatrix

    On-Net Surveillance Systems, Inc. NetDVR 6.5 Removal Click the Remove... button to remove the NetPDA/NetCell Client software from the PDA as well. Removing the NetMatrix Note: If you are not an NetDVR system administrator, it is highly recommended that you consult your system administrator before removing any surveillance system-related software.

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