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lancer TOUCHPOINT SERIES 4800T Operation Manual

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TOUCHPOINT SERIES 4800T
Operation Manual
PN: 28-0931
Lancer Corp.
6655 Lancer Blvd.
San Antonio, Texas 78219
800-729-1500
Technical Support/Warranty: 800-729-1550
custserv@lancercorp.com
lancercorp.com
Manual PN: 28-0931
NOVEMBER 2013
4800T
FOR QUALIFIED INSTALLER ONLY
"Lancer" is the registered trademark of Lancer © 2014 by Lancer, all rights reserved.

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Summary of Contents for lancer TOUCHPOINT SERIES 4800T

  • Page 1 PN: 28-0931 Lancer Corp. 6655 Lancer Blvd. San Antonio, Texas 78219 800-729-1500 Technical Support/Warranty: 800-729-1550 custserv@lancercorp.com lancercorp.com Manual PN: 28-0931 NOVEMBER 2013 4800T FOR QUALIFIED INSTALLER ONLY “Lancer” is the registered trademark of Lancer © 2014 by Lancer, all rights reserved.

  • Page 2: Table Of Contents

    ABOUT THIS MANUAL This booklet is an integral and essential part of the product and should be handed over to the operator after the installation and preserved for any further consultation that may be necessary. Please read carefully the guidelines and warnings contained herein as they are intended to provide the user with essential information for the continued safe use and maintenance of the product.
  • Page 3 7. UNIT DIMENSIONS........................34-35 8. ILLUSTRATIONS AND PARTS LISTINGS..................36 SPARE PARTS LIST 1......................36 SPARE PARTS LIST 2......................37 SPARE PARTS LIST 3: CONTROL BOX ASSY..............38 SPARE PARTS LIST 4: SPLASH PLATE................39 PLUMBING DIAGRAM......................40 ELECTRONICS DIAGRAM....................41...

  • Page 4: Specifications

    TOUCHPOINT SPECIFICATIONS 33.4" 32.6" 37.3" 9.4" 23.0" 31.8" DIMENSIONS WEIGHT PLAIN WATER SUPPLY Width: 32.5 in (825 mm) With ice: 648 lbs (293 kg) Min flowing pressure: 75 PSIG Depth: 33.7 in (856 mm) Shipping: 498 lbs (225 kg) (5.28 kg/cm2, 0.516 MPA) Height: 37.3 in (947 mm) CARBONATOR WATER SUPPLY SPACE REQUIRED...

  • Page 5: Pre-Intallation Checklist

    PRE-INSTALLATION CHECKLIST BEFORE GETTING STARTED Each unit is tested under operating conditions and is thoroughly inspected before shipment. At the time of shipment, the carrier accepts responsibility for the unit. Upon receiving the unit, carefully inspect the carton for visible damage. If damage exists, have the carrier note the damage on the freight bill and file a claim with carrier.

  • Page 6: Warnings/Cautions

    WARNING/ADVERTENCIA/AVERTISSEMENT The dispenser is for indoor use only. This unit is not a toy. Children should not be supervised not to play with appliance. It should not be used by children or infirm persons without supervision. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Page 7 25 PSIG (0.172 MPA). REGLES DE SECURITE POUR L’NSTALLATION DU DISTRIBUTEUR DE SODAS La proprètè da cet ensamable est assurè à I’usine sulvant les spècifications èmis par Lancer . Il est essentiel de respecter les 6 points suivants pour l’installation de l’appareil: 1.
  • Page 8 ELECTRICAL WARNING/ADVERTENCIA ELÉCTRICA/ AVERTISSEMENT ÉLECTRIQUE Check the dispenser serial number plate for correct electrical requirements of unit. Do not plug into a wall electrical outlet unless the current shown on the serial number plate agrees with local current available. Follow all local electrical codes when making connections.
  • Page 9 AUTOMATIC AGITATION/AGITACIÓN AUTOMÁTICA/ Units are equipped with an automatic agitation system and will activate unexpectedly. Do not place hands or foreign objects in the water bath tank. Unplug the dispenser during servicing, cleaning, and sanitizing. To avoid personal injury, do not attempt to lift the dispenser without assistance. For heavier dispensers, use a mechanical lift. Las unidades están equipadas con un sistema automático de agitación, por lo que se pueden activar repentinamente.

  • Page 10: Installation

    1. INSTALLATION RECIEVING THE UNIT Each unit is completely tested under operating conditions and thoroughly inspected before ship- ment. At time of shipment, the carrier accepts the unit and any claim for damage(s) must be made with carrier. Upon receiving units from the delivering carrier, carefully inspect carton for visible indication(s) of damage.

  • Page 11: Selecting The Location

    Front of Unit a five gallon bucket (a minimum of 16 inches is recommended). Lancer does NOT recommend the use of shaved or flake ice in the dispenser. C. The selected location should be able to support the weight of the dispenser, ice and possibly an ice maker being installed after counter cut out is made.

  • Page 12: Ada Standards For Accessible Design

    F. Clean and maintain icemaker per manufacturer’s instructions. ADA STANDARDS FOR ACCESSIBLE DESIGN To assure that beverage service is accessible to all customers, Lancer recom- mends that counter height and equipment selection be planned carefully. The 2010 ADA Standards for Accessible Design states that the maximum reach height from the floor should be no more than 48”...

  • Page 13: Connecting To Water Supply Lines

    CO2 inlet located at the front of the unit. The setting of the high pressure CO2 gas regulator should be 75 psi. DO NOT turn on CO2 at this time. G. If required, install water booster (Lancer PN 82-3401 or MC-163172) between water supply and unit.

  • Page 14: Checking For Leaks

    1.11 INSTALLATION OF THE UNIT AND PUMP DECK (CONTINUED) J. Connect syrup supply lines to the 3/8 inch barb inlet fittings at the front of the unit. Reference plumbing diagram on front of unit. Primary syrup valve is S1. K. Connect the flavor injection lines to the barb fittings at the front of the unit. Reference plumbing diagram on front of unit.
  • Page 15 G. Contact Lancer Warranty for the default pass-code or ask store manager if pass code was changed. H. During sanitizing, use only the MANUAL POUR button on each valve. Clean and sanitize the entire dispenser prior to proceeding. Follow sanitizing instructions in...

  • Page 16: Carbonator And Syrup Purging

    1.14 CARBONATOR AND SYRUP PURGING A. Ensure CO2 supply is turned OFF. B. Ensure the pump deck is turned OFF. C. Open the relief valve until water comes out. Close the relief valve. D. Access the TECHNICIAN MENU. E. To fill plain water and carbonated water lines, ensure a good flow of water is established when pouring from the PLAIN WATER and CARB WATER valve modules.
  • Page 17 C. For each syrup and flavor adder module being used, tap the brand icon to open the Brand Library and reveal additional syrup brands for selection. D. Selecting the different tabs on the left side of the screen will reveal even more available brands.
  • Page 18 1.15 SETTING UP BRANDS (CONTINUED) E. Tap the desired syrup brand. Selected brand will become darker. Tap SAVE to change assignment. Tap CANCEL to remove selection. F. Modify the DISPENSE FLOW RATE and W/O ICE RATIO if required. Ratios and dispense times will automatically be updated when changes are applied.

  • Page 19: Filling Ice And Setting Ratio

    G. After completing changes, tap SAVE to apply all changes made. Tapping CANCEL will undo ALL unsaved changes. 1.16 FILLING ICE AND SETTING RATIO A. Fill unit with ice until the auger is covered. Push Chute and check for ice delivery. B.

  • Page 20: Other

    If other equipment is being cleaned, follow the guidelines established by the manufacturer for that equipment. Lancer equipment is shipped from the factory cleaned and sanitized in accordance with NSF guidelines. The equipment must be cleaned and sanitized after installation is complete. The...

  • Page 21: Daily Cleaning

    CLEANING AND SANITIZING SOLUTIONS (CONTINUED) NOZZLE SANITIZING SOLUTION: Prepare a chlorine solution (less than pH 7.0) containing 50 PPM chlorine with clean, potable water at a temperature of 90 – 110°F. Any sanitizing solution may be used as long as it is prepared according to manufacturer’s recommendations and safety guide- lines, and provides 50 PPM cholorine.

  • Page 22: Cleaning And Sanitizing Beverage Components - Figal Systems

    CLEANING AND SANITIZING BEVERAGE COMPONENTS - FIGAL SYSTEMS (CONTINUED) C. Turn key switch to SERVICE position. Using the TECHNICIAN MENU, activate valve until water is dispensed. NOTE: To activate a valve, access the Technician’s Menu. Refer to ‘Basic Set Up &...

  • Page 23: Cleaning And Sanitizing Beverage Components - Bag-In-Box Systems

    CLEANING AND SANITIZING BEVERAGE COMPONENTS - BAG-IN-BOX SYSTEMS NOTE: Extended lengths of product lines may require more time for flushing and rinsing lines than described below. A. Disconnect the syrup quick disconnect coupling from the syrup packages and connect the coupling to a bag valve removed from an empty Bag-in-Box (BIB) package.

  • Page 24: Ice Chute Cleaning

    ICE CHUTE CLEANING It is recommended to perform this procedure monthly, or more often if desired. Use the cleaning solution described above. An alternate solution of one part water to one part vin- egar may be used to remove water spots and calcium deposits. A.

  • Page 25: Software, Multimedia & Touch Screen Troubleshooting

    CPU to touchscreen. C. Incorrect software revision. C. Press the red button to reset the unit and contact Lancer technical services to determine if Windows software BIOS should be reset. D. Malfunctioning video cables. D. Replace the video cables.
  • Page 26 B. Unauthorized USB flash drive is B. File transfers can only be completed inserted in the CPU. with a Lancer provided, authorized USB flash drive. Obtain proper flash drive and insert into available USB port on CPU box. C. Authorized USB flash drive is C.
  • Page 27 TROUBLE CAUSE REMEDY 3.12 ADA keypad does not A. Loose or improperly connected A. Check all cables are connected properly respond to input from the ADA membrane switch to the ADA control board. Ensure no exposed pins at connections. Ensure cable is not twisted, if it is, disconnect and properly reconnect.

  • Page 28: Mechanical Troubleshooting

    4. MECHANICAL TROUBLESHOOTING TROUBLE CAUSE REMEDY 4.1 Touch screen responsive but no A. Unit is in “NO DISPENSE” mode A. Check key switch and turn to Normal product dispensed when POUR icon RUN position is touched from flavor selection/pour B. Valve harnesses not connected screen: properly B.
  • Page 29 TROUBLE CAUSE REMEDY 4.11 Insufficient soda flow (carbonated A. Insufficient CO2 supply pressure A. Verify incoming CO2 pressure is drinks) between 70-75 PSI B. Shutoff on mounting block is not fully open B. Open shutoff fully C. Foreign debris in soda flow control C.
  • Page 30 TROUBLE CAUSE REMEDY 4.17 Water only dispensed, no syrup. Or A. Syrup BIB empty A. Replace syrup BIB as required syrup only dispensed, no water B. Water or syrup shutoff on mounting B. Open shutoff completely block not fully open C.
  • Page 31 TROUBLE CAUSE REMEDY 4.20 Circuit breaker tripping A. Valve wire harness shorted to itself or A. Detect short by disconnecting valve faucet plate harnesses from switch panel (4 25-pin harnesses and 4 9-pin harnesses). Restore power. If breaker does not trip, find and replace shorted harness.

  • Page 32: Automatic Agitation And Low Ice Alarm Control

    TROUBLE CAUSE REMEDY 4.24 BIB pump fails to restart after bag A. Leak in discharge line or fittings A. Tighten BIB connector replacement B. Empty BIB B. Clean out or replace BIB connector C. Air leak on inlet line or bag connector C.

  • Page 33: Dispenser Disposal

    6. DISPENSER DISPOSAL   To prevent possible harm to the environment from improper disposal, recycle the unit by locating an authorized recycler or contact the retailer where the product was purchased. Comply with local regulations regarding disposal of the refrigerant and insulation.

  • Page 34: Unit Dimensions

    7. UNIT DIMENSIONS...

  • Page 36: Illustrations And Parts Listings

    8. ILLUSTRATIONS AND PARTS LISTINGS SPARE PARTS LIST 1 Item Part No. Description 82-4683 Merchandiser Assy, TP30 82-4515 Panel,Side, Left,Assy 82-4513 Panel Assy, Side,Right 82-4718 Kit, Spare Parts, Nozzle,TP 82-4682 Splash Plate Assy, TP30 23-1627 Cup Rest, Wire Form, TP30 82-4691 Drip Tray Assy, TP30 05-1476...

  • Page 37: Spare Parts List 2

    SPARE PARTS LIST 2 Item Part No. Description 05-0999/02 Lever, Chute, IBD 19-0260/03 Valve Assy, LFCV,4.5 Syr, Blk, SC 19-0261/05 Valve Assy, LFCV, 4.5 Soda, Gry, S 19-0262/03 Valve Assy, LFCV, 0.2 INJ, NAT, Sc 52-3416 Power Brick, 19V, 4.7A, 90W, TouchPoint 52-3417 Power Brick, 12V, 5A, 60W, TouchPoint 52-3420...

  • Page 38: Spare Parts List 3: Control Box Assy

    SPARE PARTS LIST 3: CONTROL BOX ASSY Item Part No. Description 05-3101 Standoff, #6-32X.5, Nylon 05-3185 Standoff, PCB, Snap-Lock, .375, Nylon 05-3186 Standoff, PCB, Snap-Fit, 1-3/8, Nylon 13-0047 Stdf .250 Hartwell #Hnst4-250-1 13-0209 Wire Saddle, ROHS, W/Arrowhead 52-3422 Power Suplly, 24VDC, TouchPoint 64-5037 PCB Assy, Ice Cntrl Bd, Pellet 64-5061...

  • Page 39: Spare Parts List 4: Splash Plate

    SPARE PARTS LIST 4: SPLASH PLATE Item Part No. Description 21-0752 Power Cord, 16/3, SJT 52-3418 Cable, USB, ADA Board, TouchPoint 52-3429 Cable, HDMI To DVI, TouchPoint 52-3550 USB Flash Drive Assy, Update Key, TouchPoint 64-5065 PCB Assy, ADA, TouchPoint...

  • Page 40: Plumbing Diagram

    PLUMBING DIAGRAM...

  • Page 41: Electronics Diagram

    ELECTRONICS DIAGRAM...
  • Page 42 Lancer Corp. 800-729-1500 Technical Support/Warranty: 800-729-1550 custserv@lancercorp.com lancercorp.com...

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