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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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275P4

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Summary of Contents for Philips 275P4

  • Page 1 275P4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.2 Crystalclear ............13 6. Power Management ......14 7. Regulatory Information ......15 8. Customer care and warranty ...23 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........23 8.2 Customer Care & Warranty ....25 9. Troubleshooting & FAQs ....29 9.1 Troubleshooting ...........29...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips at all times. If your power cord is missing, please contact your local service This electronic user’s guide is intended for center. (Please refer to Customer Care anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-104°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...
  • Page 6: Setting Up The Monitor

    使用产品前请阅读使用说明 保留备用 * DP-DP cable USB cable AC/DC Adapter * Different according to region. Note Use only the AC/DC adapter model: Philips ADPC20120.
  • Page 7: Operating The Monitor

    Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen...
  • Page 8: The Osd Menu

    2. Setting up the monitor The OSD Menu instruction window. A user friendly on-screen- display interface is shown as below: Below is an overall view of the structure of the On-Screen Display. You can use this as a   ...
  • Page 9 2. Setting up the monitor Resolution notification Pivot This monitor is designed for optimal performance at its native resolution, 5120 × 2880 @ 60 Hz. Physical Function Tilt 20˚ 0˚ -5˚ 90˚ Swivel +65˚ -65˚ Height adjustment 150mm...
  • Page 10: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.3 Remove the Base Assembly for This monitor accepts a 100mm x 100mm VESA Mounting VESA-Compliant mounting interface. Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1.
  • Page 11: Image Optimization

    How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast,...
  • Page 12: Built-In Webcam With Microphone

    4. Built-in Webcam with Microphone 4.2 Using the device 4. Built-in Webcam with Microphone Philips monitor with webcam device transmits video and sound data through USB port. It can be enabled by simply connecting your USB cable from Note your PC to the USB upstream of USB hub on the USB connection between the monitor and PC is side IO of monitor.
  • Page 13: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type PLS LCD Backlight W-LED system Panel Size 27" W (68.6 cm) Aspect Ratio 16:9 Pixel Pitch 0.117 x 0.117 mm Response Time (typ.) 8 ms Optimum Resolution 5120 x 2880 @ 60 Hz Viewing Angle (typ.) 178°...
  • Page 14 Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest...
  • Page 15: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 5120 x 2880 @ 60 Hz (digital input) Recommended Resolution 5120 x 2880 @ 60 Hz (digital input) H. freq. (kHz) Resolution V. freq. (Hz) 31.469 640 x 480 59.940 37.879 800 x 600 60.317...
  • Page 16: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 17: Regulatory Information

    • The brand owner demonstrates corporate electronic equipment have been adhered to social responsibility and has a certified in order to make Philips monitors safe to use environmental management system (EMAS throughout its life cycle. or ISO 14001) TCO Certified Edge •...
  • Page 18 7. Regulatory Infomation EPEAT • EN61000-3-3:2008 (Limitation of Voltage Fluctuation and Flicker) following provisions (www.epeat.net) of directives applicable. The EPEAT (Electronic • EN50581:2012 (Technical documentation Product Environmental for the assessment of electrical and Assessment Tool) program electronic products with respect to the evaluates computer restriction of hazardous substances).
  • Page 19 7. Regulatory Infomation Energy Star Declaration Use only RF shielded cable that was supplied with the monitor when connecting this monitor (www.energystar.gov) to a computer device. ® As an ENERGY STAR Partner, we To prevent damage which may result in fire or have determined that this product shock hazard, do not expose this appliance to ®...
  • Page 20 7. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes: •...
  • Page 21 7. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 22 7. Regulatory Infomation EU Energy Label China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request.
  • Page 23 1. Remove fuse cover and fuse. visit the below web link. 2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or BSI approved type. http://www.india.philips.com/about/sustainability/ recycling/index.page 3. Retit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place.
  • Page 24 7. Regulatory Infomation 1. The GREEN&YELLOW wire must be connected to the terminal in the plug which is marked with the letter "E" or by the Earth symbol or coloured GREEN or GREEN&YELLOW. 2. The BLUE wire must be connected to the terminal which is marked with the letter "N"...
  • Page 25: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 26 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 27: Customer Care & Warranty

    8. Customer care and warranty 8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 28 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 29 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 Mon.~Thu. 08:30-12:00; 13:00- PT. CORMIC (Customer Hotline) Indonesia 17:30 SERVISINDO PERKASA +62-8888-01-9086 Fri. 08:30-11:30; 13:00-17:30"...
  • Page 30 8. Customer care and warranty +84 8 38248007 Ho Chi Minh City FPT Service Informatic +84 5113.562666 Mon.~Fri. 8:00-12:00, 13:30-17:30 Vietnam Company Ltd. - Ho Chi Danang City Sat. 8:00-12:00 Minh City Branch +84 5113.562666 Can tho Province EA Global Supply Chain Philippines (02) 655-7777;...
  • Page 31: Troubleshooting & Faqs

    If the problem still persists in", "after-imaging", or "ghost imaging" is a after you have tried these solutions, contact well-known phenomenon in monitor panel Philips customer service representative. technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will Common Problems disappear gradually over a period of time after the power has been switched off.
  • Page 32: General Faqs

    9. Troubleshooting & FAQs Audio problem • Shut down your computer, disconnect your old monitor and reconnect your Philips No sound monitor. • Ensure audio is not muted. Press OSD • Turn on your monitor and then turn on “Menu”, select “Audio” then “Mute”. Check your PC.
  • Page 33 @ 60 Hz. For workstation or Mac? best display, please use this resolution. Ans.: Yes. All Philips monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.
  • Page 34 © 2015 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M4275PE1T...

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