Information Codes - Samsung WW9*K5 series User Manual

Troubleshooting
Problem
Leaks water.
Has odours.
No bubbles are seen
(Bubbleshot models
only).
Can I open the Add
Door at any time?
If a problem persists, contact a local Samsung service centre.

Information codes

If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code
4C
52 English
WW5500K_EN_151229.indd 52
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
• The Add Door can be opened only when the
appears. However, it does not open in the following cases:
- When the boiling or drying process is running and the
internal temperature becomes high.
- If you set the Child Lock for safety reasons.
- When the drum wash or drum drying cycle is running that
does not involve additional laundry.
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh filter as it may be clogged.
Action
indicator
Action
2015-12-29 6:00:51