Samsung GALAXY S 5 Important Information Manual page 43

other related in any way to or arising out of
in any way our Services or the Agreement,
including, but not limited to, coverage,
Devices, billing services and practices,
policies, contract practices (including
enforceability), service claims, privacy, or
advertising, even if the claim arises after
Services have terminated. Disputes also
include, but are not limited to, claims that: (a)
you or an authorized or unauthorized user
of the Services or Devices bring against
our employees, agents, affiliates, or other
representatives; (b) you bring against a
third party, such as a retailer or equipment
manufacturer, that are based on, relate to,
or arise out of in any way our Services or
the Agreement; or (c) that Virgin Mobile
brings against you. Disputes also include,
but are not limited to, (i) claims in any way
related to or arising out of any aspect of
the relationship between you and Virgin
Mobile Custom, whether based in contract,
effective 1-17-15
General Terms and Conditions of Service
tort, statute, fraud, misrepresentation,
advertising claims or any other legal theory;
(ii) claims that arose before this Agreement
or out of a prior Agreement with Virgin
Mobile Custom; (iii) claims that are subject to
on-going litigation where you are not a party
or class member; and/or (iv) claims that arise
after the termination of this Agreement.
Dispute Notice and Dispute
Resolution Period
Before initiating arbitration or a small claims
matter, you and Virgin Mobile each agree
to first provide to the other a written notice
("Notice of Dispute"), which shall contain:
(a) a written description of the problem
and relevant documents and supporting
information; and (b) a statement of the
specific relief sought. A Notice of Dispute
to Virgin Mobile should be sent to: General
Counsel; Arbitration Office; 12502 Sunrise
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