Samsung NX58K3310S series User Manual page 27

Problem Possible cause
Steam or smoke This is normal.
is coming from
under the
control panel.
Burning or oily This is normal for a
odor coming new oven and will
from the vent. disappear within
1/2 hour of the first
bake cycle.
Strong odor. This is temporary.
The oven racks This is normal.
are difficult to
slide.
Others
Problem Possible cause
The product is The appliance has been
not level. installed improperly.
The leveling leg(s)
is (are) damaged or
uneven.
The kitchen cabinets
are not properly
aligned and make the
range appear to be not
level.
NX58K3310SS_AA_AC_DG68-00773A-00_EN.indd 27
Action
The oven vent is located there.
More steam is visible when using
the convection functions or when
baking or roasting multiple items at
the same time.
To speed the process, remove all
food from the oven, and then set it
to Bake at 550 °F for a minimum of
1 hour.
The insulation around the inside of
the oven emits an odor the first few
times the oven is used.
Apply a small amount of vegetable
oil to a paper towel and wipe the
edges of the oven racks with the
paper towel.
Action
Make sure the floor is level, strong,
and stable. If the floor sags or
slopes, contact a carpenter.
Check and level the range. (See the
Installation Instructions.)
Ensure that cabinets are square
and provide sufficient room for
installation.
Problem Possible cause
The display The electrical
goes blank. outlet Ground Fault
Interrupter (GFI or
GFCI) has been tripped
and needs to be reset.
Your digital control has
been damaged.
Food does not The wrong cooking
bake or roast mode is selected.
properly in the
The oven racks have
oven.
not been positioned
properly for the foods
being cooked.
Incorrect cookware or
cookware of improper
size is being used.
The oven thermostat
needs adjustment.
There is aluminum foil
on the racks and/or
oven bottom.
The clock or timers are
not set correctly.
Food does not The oven controls are
broil properly in not set properly.
the oven.
The oven door was not
closed during broiling.
The rack has not been
properly positioned.
Action
Replace the fuse or reset the circuit
breaker.
See page 15.
See page 16.
See page 12.
See page 19.
Remove the foil.
See page 11.
See page 15.
See page 15.
See the broiling guide page on 16.
English 27
12/4/2015 1:28:08 PM