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OSeTroubleshooting and
aintenance
Troubleshooting
If the TV
seems to have
a
problem,
first review
this list
of
possible problems and soiut:ons.
,'\lso,
review
the
Troubleshooting
Section
in
th
ee-Manual. If
none
of the
troubleshooting tips
apply,
visit
www.samsung.com/
support
or
ca
ll
Samsung Customer Service at 1-800-SAMSUNG
(1-800-726-7
864).
Issues
Solutions and Explanations
Flickering and Dimming
Try
disabling some
of the TV'
s
energy efficiency features
Disable
Energy Saving (System
>
Eco Solution
>
Eco Sensor)
and/or
Energy
Saving (System
>
Eco Solution
>
Energy Saving)
and
check
again
Screen
Color
is
Not Correct
Run
a
S
e!f Diagnosis Picture
Test
(Support> Self Diagnosis>
Picture
Test)
If
the picture
problem is caused by the
TV.
the
problem
should
be
visible
1n
the Picture
Test If the
problem is not
visible, next
confirm
that the lV
s
video
input
ports are
connected to the
correct
externa
l
video device
output
ports and
that
none
of
the
connections are loose
.
Finally, if
possible,
test
your
external video
devices
by connecting
them to
another
TV
Screen
Brig htness
Adjust the
following
settings:
Navigate
to
Picture
and
adjust Backlight,
Contrast,
Brightness, Sharpness.
Color,
Tint
(G/R)
and
other
picture quality
adjustment
settings.
Blurred
Images
Turn
on
Auto
Motion Plus
(Picture
>
Picture Options
>
Auto Motion
Plus).
Unwanted Powering Off
Check
if
Sleep Timer
(System>
Time
>
Sleep
Timer)
has
been
enabled.
Sleep
Timer
automatically turns off the
TV after an
amount of
t
1me that
you
select If the
Sleep
Timer
has
not
been enabled,
see
if
No
Signal
Power
Off (System
>
Eco Solution
>
No Signal
Power
Off)
or
Auto Power
Off
(System
>
Eco
Solution
>
Auto Power Off)
has
been
enabled.
No Signal
Power Off
turns
off
the
rv
if
no signal has
been
received by
the
TV
for
a
specified
period
ti
me.
Auto Power Off
turns
off
the TV
if
there
has been no
user input in four
hours.
Trouble Powering
On
Confi
rm
that
the
power cord is
connected
and
that
the rem
ote
has live
batteries and
is
functioning correctly. If the power
cord is connected
properly
and the remote
control
is
operating
normally,
there
might
be
a problem with the
antenna
cable connection or
th
e cable/satellite
box
might not
be
turned
on.
Check the
antenna
con
nection
or
turn on
the
cable/satellite
box.
Stand Assembly
If
you have
any trou
ble assembling the
stand, review
the
sta
nd assembly
instruction in
the
Quick
Start
Guide.
Cannot Find a
Channel
Re-run
Setup
(Go to
MENU
>
System
)
Setup)
or run
Auto
Program
(Ci
o
to
MENU
>
Broadcasting
>
Auto
Program)
.
-
For
detailed troubleshooting information,
watch t
he troubleshooting videos
at
wwwsa
msung.com/spsn
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Table of Contents
Troubleshooting
