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NetGuardian 16
USER MANUAL
Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.
February 14, 2012
D-UM-C16VS
Firmware Version 1.0A

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  • Page 1 NetGuardian 16 USER MANUAL Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. February 14, 2012 D-UM-C16VS Firmware Version 1.0A...
  • Page 2: February

    Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
  • Page 3: Table Of Contents

    Analog Alarms 5.7.1 Switching Analog Alarms to Current Operation NetGuardian 16 Front Panel Craft Port Quick Start: How to Connect to the NetGuardian 16 ...via Craft Port (using TTY Interface) ...via LAN TTY Interface Configure Serial Port via TTY Tune 202 Modem (Set Transmit Level)
  • Page 4 Frequently Asked Questions 16.1 General FAQs 16.2 SNMP FAQs Technical Support End User License Agreement Features of the NetGuardian 16 Accepts 16 alarm inputs 18 control relay Outputs 1 reach through serial port Dual +12VDC power feed Firmware downloadable via LAN...
  • Page 5: Netguardian 16 Overview

    SNMP or T/Mon NOC/LNX The NetGuardian 16 can report alarms to any SNMP manager or to the DPS Telecom T/Mon Remote Alarm Monitoring System. The NetGuardian 16 can also report via SNMP and DCPx concurrently to the T/Mon NOC/LNX.
  • Page 6: Specifications

    Specifications Discrete Alarm Inputs: Temperature Sensors: 1 Integrated Analog Sensor Support for 1 External Analog Sensor Temperature Thresholds: Analog Alarm Inputs: Analog Input Range: –90 to 90 VDC or 4 to 20 mA Analog Thresholds: Control Relays: Protocols: SNMPv1, SNMPv2c, DCPx, TELNET, HTTP, Email Dimensions: 1.720"...
  • Page 7: Shipping List

    Shipping List Please make sure all of the following items are included with your NetGuardian 16. If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314.
  • Page 8: Optional Shipping Items - Available By Request

    Optional Shipping Items - Available by Request External temp sensor D-PR-998-10A-07 Optional NetGuardian Accessories If you would like to order any of these accessories, or if you would like more information about them, call DPS Telecom at (800) 622-3314. Pluggable Back Panel D-PK-16PAN The NetGuardian 16's pluggable back panel allows for screw-in barrier plug connections for the NetGuardian's alarms and control relays.
  • Page 9: Installation

    Mounting Fig. 4.1 The NetGuardian 16 can be flush or rear-mounted The NetGuardian 16 mounts in a 19" or 23" rack and can be mounted in the flush-mount or rear mount locations, as shown in Fig. 4.1. The rack ears can be rotated 90° for wall mounting or 180º for other mounting options.
  • Page 10: Netguardian 16 Back Panel

    NetGuardian 16 Back Panel Fig. 5.1 NetGuardian 16 back panel connections Power Connection The NetGuardian 16 is powered by two barrier plug power connectors. Fig. 5.2 Barrier plugs To connect the NetGuardian to a power supply: 1. Always use safe power practices when making power connections. Be sure to remove fuses from the fuse distribution panel, as well as the back of the NetGuardian, before making your power connections.
  • Page 11: Lan Connection

    Serial Connection The NetGuardian 16 has 4 build options for it's serial / dialup port. You can order your port as a Yost RS-232, RS- 485, 4-wire 202 RJ45, or with a dial-up modem. The serial port is located on the back panel, where it is labeled "Primary."...
  • Page 12: 50-Pin Alarm And Control Relay Connector

    NetGuardian 16's back panel. Optional 66 Block Connector The NetGuardian 16 is also available with an optional 66 Block Connector for connecting discrete alarms, analog alarms and control relays. Pinout and wire color coding are shown. Fig. 5.4 Optional 66 block connector pinout...
  • Page 13 Fig. 5.5 Optional 66 block connector pinout for controls...
  • Page 14: Discrete Alarms

    Fig. 5.6 Discrete alarm points can connect as a dry contact or a contact to ground The NetGuardian 16 features 16 discrete alarm inputs - also called digital inputs or contact closures. Discrete alarms are either active or inactive, so they're typically used to monitor on/off conditions like power outages, equipment failures, door alarms and so on.
  • Page 15: Analog Alarms

    Analog Alarms The NetGuardian 16's 8 analog alarm inputs measure continuous ranges of voltage or current. Analog alarms are typically used to monitor battery voltage, charging current, temperature, humidity, wind speed, or other continuously changing conditions. The measurement range of the analog channels is –...
  • Page 16: Netguardian 16 Front Panel

    2. Remove the screws from the sides of the NetGuardian 16 case. 3. Slide the top cover of the case off to expose the circuit board. 4. The adjustable jumpers are shown in . All alarm inputs can be individually configured for Fig.
  • Page 17: Craft Port

    Craft Port Use the front panel craft port to connect the NetGuardian 16 to a PC for onsite unit configuration. To use the craft port, connect the included DB9 download cable from your PC's COM port to the craft port. Pinout is shown above for reference, but this is a standard DB9 to DB9.
  • Page 18 PC and make sure you are using the cable provided. • Flow control: None Once connected, you will see a blank, white Additional cables can be ordered from DPS HyperTerminal screen. Press Enter to activate the Telecom: Part number D-PR-045-10A-04...
  • Page 19 Be sure to change the IP of your computer back to one that operates on your network. Now you're ready to do the rest of your configuration via LAN. Plug your LAN cable into the NetGuardian 16 and see Section 9, "Logging On to the NetGuardian 16"...
  • Page 20: Tty Interface

    Now you're ready to do the rest of your configuration via LAN. Plug your LAN cable into the NetGuardian 16 and see Section 9, "Logging On to the NetGuardian 16" to continue databasing using the Web Browser.
  • Page 21: Configure Serial Port Via Tty

    Configure Serial Port via TTY Fig. 8.1 - Serial port configuration 1. To enter configuration setting for the Serial Port, login to the TTY interface and press C)onfig > pr(I)maryPort. 2. Press the hot keys to toggle through the following options. (* Indicates default settings:) NOTE: Default settings may not reflect the primary interface that shipped in the unit.
  • Page 22: Tune 202 Modem (Set Transmit Level)

    2. Set the DCP Address (Unit ID). 3. Set the DCP listening type (toggle through the options). Choose over serial, over LAN*, or disabled. Note: If not using DCP to communicate with a DPS master, set the address to 0 and disable listening.
  • Page 23: Netguardian 16 Web Browser

    1. To connect to the NetGuardian 16 from your Web browser, enter its IP address in the address bar of your web browser. It may be helpful to bookmark the logon page to avoid entering this each time.
  • Page 24: Changing The Default Password

    Fig. 9.2 - Global System Settings section of the Edit > System menu NOTE: You will see the following popup when making changes to the NetGuardian 16 from the Edit menu. It will appear when confirming your changes to the database, either by clicking Next in the setup wizards or the Save button.
  • Page 25: Netguardian 16 - Quick Turn Up

    10.1 Edit Base Alarms The NetGuardian 16's discrete base alarms are configured from the Edit > Base Alarms menu. Descriptions for the alarm points, polarity (normal or reversed) and notification type(s) are defined from this menu. You also have the option to use a Basic or Advanced configuration methods, explained the the following 2 sections.
  • Page 26: 10.1.1 Basic Configuration

    10.1.1 Basic Configuration Fig.10.2- The Edit > Base Alarms menu Editing Base Alarms - Basic Pnt (Point) Alarm point number. Description User-definable description for the discrete alarm input. Reverse: Check this box to reverse the polarity of the alarm point. Left un-checked, this means a normally-open contact closure is a clear condition.
  • Page 27: 10.1.2 Advanced Configuration

    10.1.2 Advanced Configuration Fig. 10.3 - The Advanced Base Alarms Config screen Editing Base Alarms - Advanced Pnt (Point) Alarm point number. Description User-definable description for the discrete alarm input. User-definable description (condition) that will appear for the discrete alarm input on Set. On Set Example: "Alarm"...
  • Page 28: How To Send Email Notifications

    10.3 How to Send Email Notifications 1. Click on the System button in the Edit menu and enter a valid email address in the "From" Email Address field. (You may need to check with your IT department to have one created for the unit.) This is the address that will appear in your email as the sender.
  • Page 29 3. At the Notification Setting screen, check the Enable Notification box to turn "on" Notification 1. Now, select the Send Email Notification button and click Next. Fig. 10.7 4. At the Email Notification screen, you'll enter your email server settings. Enter the IP address or Host Name of your email server.
  • Page 30 5. At the Schedule screen, you'll select the exact days and times you want to receive email notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
  • Page 31 7. Now you will associate this notification to an alarm (system, base, analog, etc.) You have 8 notification devices available to use. In the image below, you might assign Notification Device 1 to Base Alarm 1. This means that you would receive an email notification when an alarm for SERVER ROOM occurs. Remember that Notification #1 in the Notifications menu is the same as N1 on the alarms page.
  • Page 32: How To Setup Analog Alarms

    This section explains how to setup a user-definable analog alarm. The table in Section 5.8 shows which analog alarms on the NetGuardian 16 are user-definable and which are pre-defined. The following example shows how to setup analog # 1 as a temperature alarm in a Server Closet.
  • Page 33 only want to know it has cleared if it stays clear for longer than 1 minute. 5. Display Units: This is the 3 unit value the NetGuardian will display as the label for the units you want to measure. This field is only used for readability - It does not affect how the NetGuardian works with your analog sensor. For this example, we want to show “F”...
  • Page 34 new analog gauge and its current value. Fig. 10.14 11. Click the Classic View link at the top of the page to switch from Gauge View. Classic view shows just the raw values of your analog sensor.
  • Page 35: Edit Menu Field Descriptions

    DCP Serial Clickable link to configure serial port settings. System Controls Used to restore all factory default settings to the NetGuardian 16. Do not initialize the Initialize Configuration non-volatile RAM (NVRAM) unless you want to re-enter all of your configuration settings again.
  • Page 36: Ethernet

    Unit IP IP address of the NetGuardian 16. A road sign to the NetGuardian 16, telling it whether your packets should stay on your Subnet Mask local network or be forwarded somewhere else on a wide-area network. An important parameter if you are connected to a wide-area network. It tells the Gateway NetGuardian which machine is the gateway out of your local network.
  • Page 37: Serial Ports

    202 modem, and enable reach-through serial port functionality. Fig. 11.3 - The Edit > Serial Ports menu Location A reminder that your primary serial port is located on the back of the NetGuardian 16 chassis. Port Configuration Port Type Select the serial port for your build of the NetGuardian.
  • Page 38: Notifications

    11.4 Notifications From the initial Edit > Notifications menu, you can enable or disable your NetGuardian's alarm notifications and alter schedules during which each notification is active. Click any of the No. links to begin configuring notifications. Fig. 11.4 - The Edit > Notifications menu Once you've chosen which notification you want to setup, check the Enable Notification to turn it "on."...
  • Page 39: Email Notifications

    Displays the email address (defined in the Edit menu > System) that the "From" E-mail Address NetGuardian 16 will send email from. Not editable from this menu. "To" E-mail Address The email address of the person who will receive email alarm notifications.
  • Page 40: Systerm Alarms

    System Alarms. 11.6 Controls The NetGuardian 16's relays can be configured in the Edit > Controls menu. You can enter your own description for these relays and designate them to a notification device(s). Fig. 11.9 - The Edit > Controls menu...
  • Page 41: Analogs

    11.7 Analogs Each of the NetGuardian 16's analog channels may be individually configured to monitor analog changes in your environment. The analog inputs natively measures voltage on a range of -90 to +90 VDC. By removing the lid of the unit, you can move a jumper to set the point to monitor 4 - 20mA.
  • Page 42: 11.7.2 Advanced Configuration

    MnU (Minor Under) the alarm by indicating when the threshold values you've set have been passed. MnO (Minor Over) MjO (Major Over) 11.7.2 Advanced Configuration To access the Advanced configuration screen, click the Advanced Config link near the Description. From the Advanced configuration screen, you can now select which analog gauges you want to represent the changing values.
  • Page 43: Date And Time

    Select your time zone from the drop-down menu. Adjust Clock for Daylight Savings Time (DST) Enable DST Check this box to have the NetGuardian 16 observe Daylight Savings. Start Day Select the month, weekday, and time when Daylight Savings will begin.
  • Page 44: Timers

    11.9 Timers Fig. 11.13- The Edit > Timers menu 11.10 Reboot Click on the Reboot link from the Edit menu will reboot the NetGuardian 16 after writing all changes to NVRAM. Fig. 11.14- The Edit > Reboot confirmation popup...
  • Page 45: Monitoring Via The Web Browser

    12.1 Monitoring System Alarms System alarms are not-editable, housekeeping alarms that are programmed into NetGuardian 16. The Monitor > System Alarms screen provides the status of the system alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present.
  • Page 46: Operating Controls

    12.2 Operating Controls Use the following rules to operate the NetGuardian 16's control: Select Controls from the Monitor menu. 2. Under the State field, you can see the current condition of the control. 3. To issue the control, click on a command (Opr - operate, Rls - release, or Mom - momentary) Fig.
  • Page 47: Viewing The Event Log

    Viewing the Event Log The NetGuardian 16 now features an internal Event Log, which displays the last 100 even since the unit was powered up. NOTE: This information is stored in "first in, first out" order in the NetGuardian's volatile memory.
  • Page 48: Firmware Upgrade

    Firmware Upgrade To access the Firmware Load screen, click on the Edit > System menu. At the bottom of this screen, click the firmware link located in the System Controls section. Fig. 13.1 - The click able link to upgrade firmware from the Edit > System menu At the Firmware Load screen, simply browse for the firmware update you've downloaded from www.dpstele.com and click Load.
  • Page 49: Front And Back Panel Led

    Front and Back Panel LED Fig. 12.1. Front panel LEDs Status Description Flashing Red New alarm Alarm Solid Red Standing alarm acknowledged Error No Function: Reserved for future use Flashing Green Data transmitted on PRI Serial Primary Flashing Red Data recieved on PRI Serial Solid Green Power supply OK Power...
  • Page 50: Reference Section

    Reference Section 15.1 Display Mapping Description Port Address Point Discrete Alarms 1-16 Display 1 System Alarms 25-45 Display 2 Controls 1-18 1-18 Analog 1 Minor Under Analog 1 Minor Over Analog 1 Major Under Display 3 Analog 1 Major Over 9-16 Analog 1 Control Analog 1 Value...
  • Page 51: System Alarms Display Map

    The MAC Address is not set. Call DPS Tech Support: (559) 454-1600 not set See Section "Quick Start: How to Connect to the NetGuardian 16 via Craft IP Address not The IP is not set. Port." If not using the NetGuardian over LAN, set the IP address to 255.255.255.255...
  • Page 52 (4 K if BAC active). expected. Dynamic Not expected to occur. Call DPS Tech Support (559) 454-1600 memory full If unintentional, call DPS Tech Support: Unit reset Unit has rebooted. (559) 454-1600.
  • Page 53: Snmp Manager Functions

    The display and tables below outline the MIB object identifiers. Table 14.2 begins with dpsRTU; however, the MIB object identifier tree has several levels above it. The full English name is as follows: root.iso.org.dod.internet.private.enterprises.dps-Inc.dpsAlarmControl.dpsRTU. Therefore, dpsRTU's full object identifier is 1.3.6.1.4.1.2682.1.4. Each level beyond dpsRTU adds another object identifying number.
  • Page 54: Snmp Granular Trap Packets

    NetGuardian 16 SNMP Trap managers can use one of two methods to get alarm information: 1.Granular traps (not necessary to define point descriptions for the NetGuardian 16) OR 2.The SNMP manager reads the description from the Trap.
  • Page 55: Frequently Asked Questions

    NetGuardian 16. Ordering TTL points for your NetGuardian 16 does not add to the cost of the unit What you can do with the configuration software is change any alarm point from "Normal" to "Reversed" operation. Switching...
  • Page 56: Snmp Faqs

    Q. Which version of SNMP is supported by the SNMP agent on the NetGuardian? A. SNMP v1. Q. How do I configure the NetGuardian 16 to send traps to an SNMP manager? Is there a separate MIB for the NetGuardian 16? How many SNMP managers can the agent send traps...
  • Page 57 Trap Address, make sure you saved the change to NVRAM and rebooted.) 2. Make sure all alarm points are configured to send SNMP traps. 3. Make sure the NetGuardian 16 and the SNMP manager are both on the network. Use the unit's ping command to ping the SNMP manager.
  • Page 58: Technical Support

    Please have your user manual and hardware serial number ready. 3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently.
  • Page 59: End User License Agreement

    DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.
  • Page 60 Index 50-pin connector, 8 66 block connector, 8 analog alarm inputs, 2, 8, 11 connections, 8 current range, 2, 11 pinout, 8 switching between voltage and current operation, 11 voltage range, 2, 11 back panel serial port, pinout, 7 cables, 3 download cable, 3 Ethernet cable, 3 telephone cable, 3...
  • Page 61 fuse, 3 installation, alarm connections, 8 LAN connection, 7 mounting, 5 tools needed, 5 interfaces, 2 LAN, 1, 7 MIB object identifiers, 49 modem, 2 NVRAM, 1 operating humdity range, 2 operating termperature range, 2 parts, 3 numbers, 3 ordering, 3 power input, 2 rack ears, 3, 5 reach-through serial port, 7...
  • Page 63 Fresno, California, at no charge to the purchaser, other than the cost of shipping to and from DPS, which shall be the responsiblity of the purchaser. If DPS is unable to repair the product to conform to the warranty, DPS will provide at its option one of the following: a replacement product or a refund of the purchase price for the non-conforming product.
  • Page 64 Free Tech Support is Only a Click Away Need help with your alarm monitoring? DPS Information Services are ready to serve you … in your email or over the Web! www.DpsTelecom.com Free Tech Support in Your Email: The Protocol Alarm Monitoring Ezine...

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