Samsung Galaxy Note 10.1 User Manual page 113

Collect Diagnostics
This feature collects diagnostic data from your
device so that T-Mobile technicians can better
troubleshoot issues with your device.
1. From a Home screen, tap
Settings > GENERAL.
2. Tap Backup and reset > Collect diagnostics.
3. Tap Diagnostics and read the onscreen
information. Choose to enable or disable the
feature checking Allow Diagnostics.
•
Tap More info to display additional information
or tap Next to display the Issue Assist screen.
4. Tap Connection Assist and read the onscreen
information. Tap Accept or Decline.
5. Tap Special Offers and read the onscreen
information. Tap Accept or Decline.
Settings
Apps >
107 Backup and Reset