Troubleshooting - Olympus CAMEDIA P-400 Owner's Manual

GTroubleshooting
Check the following items when the printer does not operate as it should or a problem occurs during operation.
<When a Problem Occurs>
Problem
Power does not • The power cord may not be plugged
come on
• There may be a problem with the
Unable to print from • The inserted card may not be able to
a card
• There may be no image data on the
• The card may be damaged.
Unable to print from • The interface cable may be
PC
• The specifications of the interface
• The input mode may be set
• The printer driver may not be installed
Unable to print • There may be something wrong with
correctly
• The ink ribbon may not be installed
• The cause may be the settings for
• The printing head may be soiled.
Cause
in.
power outlet.
be read.
card.
disconnected.
cable may not be correct.
incorrectly.
or incorrect.
the image data.
properly.
filter, color tone or paper orientation.
Corrective Action
• Turn off the printer power and check
the plug of the power cord.
• Try plugging in the power cord of
another electrical appliance and check
if it operates properly when plugged
into that power outlet.
• Check if the card is inserted properly.
• Check whether the card contains
image data.
• Check for soiling of the card contacts
and the use of the card.
• Check the connection of the interface
cable.
• Check whether a bi-directional
parallel cable (Windows) or USB
cable (Windows 98, Macintosh) is
being used.
• Check the connection method
(Parallel, USB) and input mode.
• Check whether the printer driver is
installed correctly. Try re-installing as
necessary.
• Check the image data with a digital
camera, PC, etc.
• Check the installation of the ink
ribbon and ink cassette.
• Check each setting.
• Clean the printing head.
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