Advertisement
Available languages
Available languages
RETURNS:
A. Any return of defective merchandise to the manufacturer must be processed
accordingly by first contacting customer service (contact information shown below) to
obtain an RA # (Return Authorization Number). We will not accept any returns of
merchandise without an applicable RA #.
B. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your
following these instructions if you are returning the unit to Maxi-Matic USA:
1. Carefully pack the item in its original carton or other suitable box to avoid
damage in shipping.
2. Before packing your unit for return, be sure to enclose:
3. Maxi-Matic USA recommends you ship the package U.P.S ground
service for tracking purposes. We cannot assume responsibility for lost or
damaged products returned to us during incoming shipment. For your
protection, always carefully package the product for shipment and insure it
with the carrier. C.O.D shipments cannot be accepted.
4. All return shipping charges must be prepaid by you.
5. Mark the outside of your package:
6. Once your return has been received by our warehouse, Maxi-Matic USA
will repair or replace the product if it is defective in material or workmanship,
subject to the conditions in paragraph B.
7. Maxi-Matic will pay the shipping charges to ship the repaired or
replacement product back to you.
RETURN INSTRUCTIONS
a) Your name, full address with zip code, daytime telephone
number and RA#,
b) A dated sales receipt or PROOF OF PURCHASE,
c) The model number of the unit and the problem you are having
(Enclose in an envelope and tape directly to the unit before the
box is sealed,) and:
d) Any parts or accessories related to the problem.
MAXI-MATIC USA
18401 E. ARENTH AVE.
CITY OF INDUSTRY, CA 91748
10
Advertisement
